The best storage rental service in all of Orange County!
The staff here are incredibly kind, and so are our fellow renters.
My mother was previously at 'Public Storage' and had a terrible experience. Thankfully, we found AA New Storage, which has been a wonderful change.
Thank you all for your help and support. We couldn't ask for a more perfect experience!
Hello Tami, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
This place is very convenient they have a good descount good prices by the web easy entrance great security and a good staff good costumer service thanks for everything 😊
Helped move my hommies wife to storage, huh
Hello Robert, thank you for your review. If you have any specific feedback or concerns about your experience, we’d like to address them. Please email us at
[email protected] at your earliest convenience, and a manager will follow up with you.
This place is awesome! I’ve been here maybe 10 years and have had a few spaces, and it’s always been great. The location is perfect and convenient, the staff are always helpful and friendly and I wouldn’t have storage anywhere else. Highly recommend! Ask for Victor or Anna. They are super cool people.
AA New Storage is a great place to do business with! Clean organized and the staff is super great! Hours are great and it’s very convenient and secure facility highly recommend to do good old fashioned work with and a smile .
Great Experience & Even Better Service. Ask for Victor, he is the best. Made sure we were well taken care of. The place and units are both very clean.
Victor and Anna. These 2 are just amazing. She is the best.
They were great especially Anna. She is the best.
This is an easy and effective storage solution!
Estoy muy bien..ana me trata muy bien..y esta muy bien el lugar
Excellent customer service and safe location. Been very happy with this storage place! Friendly and welcoming! Very happy for a year now!
really great storage safe secure and convenient location highly recommend
Victor and Anna have always been super helpful accommodating request, definitely recommended
Buen servicio y seguridad. El servicio en la oficina es genial de Victor y Ana.
Friendly, safe & worry free
Victor is really nice guy.
Anna's great too & cute.
AA New Storage has provided our business with a safe and clean environment to store our items for many years. The staff on site always goes out of their way to make sure all of the tenants are taken care of and any issues on site are promptly taken care of.
Best storage facility around. Clean, friendly staff and safe.
Great space, free truck, clean facility, excellent customer service. Highly recommend!! Thank you!!
I love this facility! Friendly, attentive staff, reasonable prices, and very flexible!
I've been renting here for a decade and it's been great. Well maintained, never any bugs or rodents, never any water leaks or floods or any bad. They increased the open hours which is great. They add a mobile app so you can open the gate by pressing open on your phone which is more convenient than a long code to type and remember. I upgraded to a drive up unit and store my motercyle in there now and feel safe doing that. Definitely safer and cleaner than my driveway.
Always the best customer service. Especially Ana.
Highly recommended.
I am so lucky I found this place and these people. The staff is always friendly and they are very helpful and easy to do business with. I like the location which is quiet and has such a great view. 5 Stars always.
We have rented storage units at AA New Storage over many years. The facility is always clean and the staff is always kind, ready to assist, helpful and knowledgeable.
When we have needed extra storage over the years, our life experience has not always been a positive one.
Downsizing.
Closing down our parents family home after they passed.
Transitioning a business operation.
Temporary and uncertain times.
And each and every time, Ana has been there to help with her positive attitude and smile to help us make the right size choice, to explain every detail of the move, and to offer suggestions to make the process simpler. She understands the need to provide calm and courtesy in a time of change.
I have referred friends and colleagues to AA New Storage over the years and am happy to send in this 5-Star rating.
Linda
Very satisfied tenant for approx 11 years / 2 large units / very secure area / always clean // well maintained
Facility // friendly tenants and staff // all positive review
👍👍👍👍👍
Love this place! Very clean, great access hours, excellent staff and huge bonus to have access to a truck! Anna & Victor are professional and very helpful! Carts available with easy access.
Victor and Anna worked hard with me to move my stuff into a smaller unit. They didn't treat me like a 2nd class citizen for downsizing. They helped me get a great unit and let me use the truck free. These units are super clean and my new unit is a wonderful cool temperature! Thank you for helping me!
Adam saved the day and I was able to make all of my appts thanks to him.
UPPER .MANAGEMENT MATERIAL
Maravillosob servicio de adam
This is by far the cleanest and most well run facility. And the friendliest employees. Their prices are very competitive and the gate hours are convenient. I
I have two units here. They have unlimited boxes and moving materials readily available in the front office. They even have a moving truck available free of charge for moving in (gotta pay for gas too). Victor and Ana at the front desk have been more than helpful and very attentive. I wouldn’t store my wife’s extra stuff anywhere else. 10/5 stars.
Clean and organized facility. Customer service is great, especially from Ana (front desk). Unit availability was quick and hours of operation work for my busy work schedule. Thanks to the awesome staff.
Great customer service. Spotlessly clean facilities.
Best storage clean and safe! Easy move in process. Good access hours 7 am-8 pm.
The manager, Victor, is very kind and helpful. There is a truck/van available for moving stuff. The office is clean & welcoming. Prices are fair. We are happy with AA New Storage and highly recommend them!
Victor and Ana are the best, professionally and kindness person for all clients! I’m so grateful for have them here and help me with their work.
Clean and safe facility. People in the front office are very helpful and friendly.
Super clean and well maintain facility. Victor is very helpful and professional manager.
Renting with AA has been such an easy and wonderful experience! Responsive and friendly staff has made all the difference! Units are clean and safe. Fantastic place to rent storage. Use of the truck was a wonderful bonus! This is the best place to rent storage in Orange County.
I have been renting with AA Storage for little over a month. The customer service is outstanding. Everyone is so helpful. We are in the middle of transitioning houses and needed storage. The rental process was easy. The storage facility is well lit and clean. We were able to borrow a moving truck to move our items. I recommend AA Storage to anyone who is looking for a place.
Fair price, big space,private, secure. Victor was a great help 👍
Both my husband and myself found AA storage was not only helpful but attentive to our needs. Thank you Victor for making us feel welcome.
Why go anywhere else. This is the Best storage every. The location the clean fullness , but it’s Victor and Anna that make you want to stay. So going on 10 years now I’m still so impressed with them and there storage facility. We would be a better world if we had more Victor’s and Anna’s out there. 💗💙
This is such an awesome storage facility!! Anna and Victor could not be nicer if they tried or MORE helpful! During this covid season we had to move numerous times and had to add storage on moving day and they TOTALLY TOOK CARE OF US!
Victor and Anna are extremely professional and helpful! We had a seamless experience touring the space, signing up and even using their truck to move our items in. Highly recommended!!
Cleanest storage facility you will find anywhere. Great team and service. Highly recommend
Great facility easy axxess storage. As a professional moving company I highly recommend. Jared's Moving
Victor and Rose were great with getting my unit. Both were very knowledgeable and professional in answering all my many questions. Rose showed me several units for me to pick the one best suited for my needs. I was a little worried look at this facility because of the age and first floor only. Let me tell you that I was very surprised to see storage nice and clean. AA New Storage has fantastic prices on storage needs from different size boxes to locks.
For my actual moving, I was able to use the truck which is provided at this location. Ana (Anna) was friendly and informative on what I need to do with truck and moving in. Very help for my first day making it a smooth move in.
AA New Storage open 7 days so stop by any day. Prices are great for a single level storage facility. Note the 16ft truck is free, okay only gas, a deal in itself.
I do not like a 5 star rating system but it does not matter in this case cause 5 or 10 is the same. Keep up the excellent friendly service at AA New Storage.
Victor was very helpful with his time and experience. The place is nice and clean and well-kept. The best storage unit I’ve had yet!
Rose got us into our unit quick and easy and was super easy to work with. Facility is clean and secure, highly recommend.
Awesome place. Rosie lady on front desk, super nice, polite and professional. We felt welcomed as soon as we walked in.
Clean place and a lot of security. We felt good about being there. It was our third stop looking for storage units and definitely loved it.
We highly recommend it. 👌🏼👍🏼
The manager went above and beyond to make a difficult time for me better. His follow up while I was there plus his professional manner was over the top. I highly recommend them.
I don't usually write reviews on companies I do business with.
However, I must make an exception I have been a customer for approximately 12 years or more. This is an exceptional company with real customer service. I have dealt with Victor throughout the years and he is a fantastic manager, he keeps the place running like a top.
Within the last several years Rosie the assistant manager has come on board. She is a tremendous addition to the team, extreemly confident and friendly. She has been in the storage business previously for a number of years.
I can't tell you how friendly and comfortable they make you feel. If you have a problem or you've locked yourself out or you forgotten your code there therefore you with a smile!
Anna, who is highly skilled in accounting, and is so sweet and kind.
if you're lucky enough to obtain a space and have an opportunity to be part of this storage community, you will agree.
Highly recommended...
Victor was very patient and friendly with me as this was my first storage unit that I've ever rented. He explained everything and helped me rent the right size unit. As I was in the office I noticed that he seems to know and recognize all of his customers as they access the facility. This enhances the security system which already seems to be very state-of-the-art. The unit itself was clean and seemed free of mold or mildew. There is an ocean breeze and you can even see the ocean from certain points on the property. The walls of the unit were secure corrugated steel. There were flood gutters the right and left side of the cement floor to prevent ground water damage. Upon request, Victor presented me with a paper copy of the lease to review before I signed it electronically, then he printed me a signed copy. Everything was upfront, clear, and convenient. You can set up auto-pay in the office or you can do it later online. I came to trust Victor, the management and the owners based upon how well run and customer-focused this establishment seems to be. Victor's rapport with the current customers also says a lot to me because it feels more like a community.
This Storage facility truly is a great place. Very clean. Very organized. Long enough hours open 7 days a week. Its very well run which includes the manager Victor and the great girls that work in the office. . Everyone is very nice and helpful. Don't hesitate to pick them they really are great!
Probably the nicest, cleanest and most organized storage facility I've ever seen. I have three units there because of this. Rose and Victor are the most accomodating management I've seen. It's ways "yes", whatever you need!
Came looking for storage and Ana was great. Provided excellent customer service! I would highly reccomend getting a storage here.
This is a great storage facility. Lots of very big storage units some with two stories
We have been using this storage facility for several years and are very happy with it. The rates are reasonable, and also the facility is clean, well-lit, well-kept, and secure. We recently moved spaces within the facility, and the staff made it very easy for us. Rose, the assistant manager, has been especially helpful whenever we have needed anything. We plan on being here for the foreseeable future.-- Thanks!
Rose always threats me with the most respect of most people keeps me bragging about th place.
Hi Claudia, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
Hi Andrew, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
The manager Victor was very professional and it looks clean and secure. Good experience!
Good management, and clean, safe facility.