Rent or Hold Your Storage Unit in Minutes.
Chatsworth Self Storage Units
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- 5/6
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Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 9:00am - 2:00pm
Gate Access Hours
- Mon 6:00am - 9:00pm
- Tue 6:00am - 9:00pm
- Wed 6:00am - 9:00pm
- Thu 6:00am - 9:00pm
- Fri 6:00am - 9:00pm
- Sat 6:00am - 9:00pm
- Sun 6:00am - 9:00pm
Features and Amenities
-
Drive Up Access -
Electronic Gated Access -
Video Recording -
Employee(s) Speak Spanish -
Kure It Certified Location
Facility Description
US Storage Centers of Chatsworth, California offers clean self-storage units. The storage units here at our Chatsworth location range in size from: 5’x 5’ - 30’ x 30’, and they’re all on the ground level, allowing for easy drive up access. All of our storage units are located on the ground floor and are drive-up. The aisles at our property are extra wide, allowing for lots of space when you move into your storage unit.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Conveniently Located
We’re located on De Soto Avenue, Near Chatsworth High School. The major cross streets near us are Lassen Street and Mason Avenue. The intersection of Superior Street and De Soto Avenue is also nearby. The Carl’s Jr on the corner of De Soto Avenue and Lassen St is just across the street from our storage facility.
Facility Features
This storage facility has 24-hour video recording and electronic gated access. There are storage units located inside our gate and units with unlimited access hours are available next to our office. Tenants entering and exiting the property are required to enter a PIN code. An on-site resident manager keeps a close eye on the property.
You’ll find that we have competitive rates, a friendly staff, and professional management at our self-storage facility.
Forms of Payment
Taking care of your payment is simple! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
Languages Spoken By Managers: Fluent in English and Spanish
The Community
Chatsworth, California is where you go to live if you love the excitement of the city but long for wide-open spaces. In and around Chatsworth you will find several open-space parks; hundreds of acres available for you to walk, hike, and climb while you enjoy the undeveloped surroundings of natural California.
The Santa Susana Pass State Historic Park offers a historic peek into the late 19th century, nearly unchanged from the days when Joaquin Murrieta and his bandits roamed the area except for the crumbling remnants of villages and the old stagecoach road.
You don’t have to worry about your belongings crumbling to dust however, when you have a storage unit from US Storage Centers.
Kure It Participating Facility
US Storage Centers actively participates in philanthropic efforts to better the lives of those in the communities we serve. Our Chatsworth facility is a proud member of Kure It Round up for Research. Kure It, founded by US Storage Centers chairman Barry Hoeven, raises money for innovative research into many types of cancer that receive little or no funding.
Facility Products
To help with your move, we sell boxes (sized small - x-large). We also have wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, disc locks, and brass padlocks.
Customer Reviews
Good
Great storage facility.
Was very good overall and help out and suggested multiple storages to make. Decision good customer service
Very excellent, Mr. Abel is a person who helps the customer with his service, congratulations for having staff like him and the other boy.
Great service and explained how things work is a great place for a storage
Nice place is very safety , and very clean the price is excellent
Everybody was great.
I was charged exactly the quoted price when I rented this storage unit from US storage. In my last storage unit, which company I won’t name, I was charged double the online quote. Which was weird in that I was told that the first month was free. Anyway I feel that US storage is honest and reputable based on my recent prior experience.
Great customer care
Jose was really nice and helpful when I needed to get a storage unit. He made the process so quick and painless. It’s a nice facility too.
Clean facility nice guy behind the desk nothing negative to say
Service is terrific
Great
At the us storage facility i use , i have no problems with any staff members, all have bern helpfull kind and professional.
The only issues i have with us storage is the cost of the storage units
. Time are trying and the costs keep going up.
Very Good 👍
Very bad experience! I was rudely asked to leave at 9:00PM while was unloading last item. The guy was super pushy and rude. He locked us inside and I have to report to main line to get gate opened.
Representative went out of his way to help me with my specific needs. Much appreciated.
Great customer service, responsive and understandable staff.
Will continue business with them.
Abel is great he's helpful and listens to needs
The facility is professionally maintained and clean. The staff was helpful and assured me we were in good hands.
Like how the facility is clean
Very good
Good
Un buen cervisio
Jason was very nice and helpfull.i love that the facility is open until 9:00 p.m. . I love that all the units are drive up units . Great place .
Paperwork was a bit confusing (vehicle storage), but once that's out of the way everything was great!
Not good...!
I have a large unit, (#G24) second day after i started moving my office files and furniture i found mouse/rats droppings. on the 3rd. day i spoke with Jose (office mgr.) he went to my unit while i was there and took a picture of the evidence. but i never heard from any body from your office.
i noticed that the unit has the side "wall" poorly covered from the next door unit with holes all over. Is unfortunately but i would not recommend this storage to anyone, especially when no one bother on calling me with some kind of solution to this problem.
Storage places are found on every block.. you should take care of your customers.
SE
Servcice was great. Thank you for being accommodating and so helpful.
Very helpful and professional.
Good rates
Easy to communicate and set up.
Great experience!
Infact i am canceling my unit. I got the unit online with 2 days left in January. I had 2 options at checkout i choose #2 pay full price prorated for jan and get discounts for February. I was charged full price for February and the woman i was trying to fix it with had zero customer service skills and still had not called back to help
Abel R. Thankyou so much for getting me through the process so quick and effortless.
Your customer service skills are ON POINT! Even with all my tattoos you were 100% professional and non judgemental of me. Thankyou for reassuring me that you have a clean facility. I am thankful to have a safe environment for my belongings. Being able to just drive up to the unit is awesome. The app to open gate without having to get out of car was easy.
Amazing. Great staff. Amazing space for the affordable price. I would highly recommend US Storage Centers.
Awesome!
Very nice customer service
Ever since I was searching for a storage US Storage Abel Rodríguez gave me the best price for my needs and not only that was very friendly and helpful in answering my questions and concerns. Can’t say enough how he definitely deserves praise for his excellent customer service. Thank you Abel,
It was enjoyable. Mr. Rodriguez WAS A WELL TRAINED MANAGER . A very courteous and well inform person
Very helpful thank you able Jose
Professional and considerate.
Jose is a very good manager, and he has always been very professional and knowledgeable about the facility.
Jose at the local office he’s one of the best people I have ever met in any kind of business very nice guy I recommend highly
great experience. on site manager even brang cold waters to me and my wife on while we were moving things into our storage locker.
Service was excellent. Staff is polite and courteous.
Felt comfortable with Property manager and felt like this was a great experience for storage needs.
Very Good
Great service from beginning to end, courteous, and was able to go over. Everything with me. Did not rush me or did not push me.
Excellent. Everything went smoothly because Abel (Jose) Rodriguez was extremely helpful, even giving tips on how to reduce cost.
The person that works there is very kind. If my needs continued I would rent from here.
I have to say this is the cleañest storage I have ever seen. The management is super nice and very helpful. Able made getting the unit a pleasant experience.I will definitely tell all my friends if they ever need a storage this one I rate a '
10 the best deal price is right and very safe .
Abel, the representative was very helpful and kind. We really appreciate that type of service.
Great service, safe environment
Come on you guys are great. You don’t have to have confirmation for me. Everybody’s happy at our location.
fully satisfied
Not happy
Very friendly and great deal
Staff was amazing! Very helpful, gave us all the information we needed. Most of all kind! Thank you!
Great
With two different locations, I had two different experiences.
La verdad tenia mucho tiempo sin rentar un storage, creía que ya con la tecnología de las computadoras iba a ser más difícil, pero todo lo contrario, resultó,muy bien servicio y me quitaron de las dudas que yo tenia, no tuve ningún problema
The staff at US storage are very friendly and provided quality assistance with my needs. The process was very easy and quick.
Very welcome
Great service
Good helper & frenly
I like the customer care from the guy in the office
Staff were very helpful, friendly. And the facility was clean and the building had good security protection.
Yes
Abel was professional, kind and very helpful.
Courteous, felt good and right from the beginning. Willing to help and understand.
Muy bien atendido y colmando todas mis espectativas. Pude ver en el servicio seguridad, proligidad y una buena atencion de la gente encargada. Muchas gracias.
Very good service. Professional team
very professional and easy to work with. Abel was wonderful and very helpful
I feel extremely safe and secure to have storage at that location , everyone is always willing to help . It’s a great place
Great service from beginning to end
Muy buena atención Anel es un profesional.
Very good
So far Excellent 👍
Property manager is awesome
Was fantastic. Your staff was accommodating and courteous. The cost was reasonable as well.
Abel was very helpful, knowledgeable and fast to assist with our request.He is so far one of the best manager that we ever dealt with. Highly recommend this location to anyone.
Is just my first month at the moment everything is perfect, the front desk guy was really nice
My experience has been very good. It is easy to reserve a storage and there are great deals online. I love that I have access to my unit 365 days and the fact that it is a drive up unit. The staff is awesome and I would recommend this location to anyone looking to get a storage unit.
Overall a good experience!!
Wonderful experience , impecable customer service. Very reliable and convenient. I definitely recommend.
Cleo was very pleasant,and efficient
Over all it was a good experience, I like how the place is set up, very easy access, good hours and the price is fair
Okay
The service was great. Lee did a great job explaining to me what I need to know.
Very Well.
Be great to relocate to
.,.mmlm the business unites out front.
Thanks 👍
Great experience everybody did a good job very happy
very nice people and very helpful person at the office in Chatsworth
great service. excellent hours.
I have been very happy with my experience with your storage facility. I have been really happy with my experience with your manager Lys. I am very sorry that she is no longer employed with you. I will miss her very much. I have been a client for many years, and I always looked forward to seeing her.
Liz was great. I would recommend your company
Very helpful
No me gustó que me cobraron el doble
verrry good fast service
Great!
It is always a wonderful experience dealing with Liz the property Manager & also Jose.
I had pleasant experience with US Storage Centers. All my questions were answered politely by the Manager Liz. Jose her assistant was very helpful too.
I felt confident having my items secured.
I like the fact that you are making repairs. Yet, I needed to focus on driving in reverse due to large trailers and machinery could not drive directly toward the gate.
I had a really pleasant experience with Jose at the DeSoto facility. His knowledge and awareness was quite satisfying. I'm very happy to be
enjoying the satisfaction of having a place that I feel is secure and convenient for my purposes. Ty
Everything was easy, quick and paperless. The attendant was knowledgeable, helpful, attentive and cordial. I am definitely happy I chose US Storage.
It was great! The customer service was excellent.
I’ve used us storage more than once. I like them very much
The first time I called I spoke with and agents it was very nice gave me a price for a little more than I wanted to spend after looking around to various other storage facilities I called back. The lady representative who was from Texas was so helpful find me a facility and unit in my range that I decided to give your company a try. When I got to the actual storage facility I was met by another representative who was also very knowledgeable and very polite. It's good to see a company that has good Representatives it makes this moving process all the much easier. I hope to continue to do business with your storage facility if you have some in Florida. On a side note my wife is a stand-up comedian and we are doing a comedy tour across United States we would love to talk to you about bringing your company on as a corporate sponsor thank you for your time Kenny
Very good
Fast and convenient - I was able to rent a space and store things in the same day. Good experience!
everything goog
So far so good!!
Great experience, the gentleman on site has been very helpful throughout the process! Thanks again
The staff was extremely professional,with a please t nature I have sent two friends there whom are now US STORAGE CUSTOMERS I think the girl in the office needs a pay increase .very professional you need to keep her . Thank you . Christopher hoyer
Liz is great. Very professional and quite friendly. The only comment I must make is the the door to the unit I rented is hard to open. A little oil would certainly be appreciated.
Great courteous staff!!
Liz is terrific. I’ve had years of good experience with you. And this latest unit was rented to move from Public Storage, where I have been very dissatisfied. I especially like the donation unit and my ability to make a small monthly donation to cure-it.
Jose was pleasant and professional. The process was quick and painless. Thank you
Good
Perfect service !
Great
I have to say the onsite manager was extremely professional polite helpful he was a pleasure to deal with he listened to me about my needs as i wasnt sure what exactly what size or the process i would say you have a great manager there im very satisfied
My in store experience was very good. However, the day I came to sign the paperwork for my unit, I called ahead of time to confirm. The person on the line said my unit was already rented out, even though I had it held for a week. Then she said her manager would call me back. They never did, so I called back again and go another remote employee who now told me I can't have the unit because the door is broken? The remote employees have no idea what is going on at the actual locations.
Finally, I spoke with the actual location and they told me all the information I was given over the phone was incorrect and to please come and the unit is ready.
The miscommunication from the remote employees caused me a lot of anxiety because I had scheduled movers for that day.
Luckily everything worked out but it began as a very chaotic day. Please tighten up the remote employee protocols.
The onsite staff I give a 10.
Super
Representative was extremely patient and kind and helpful
It was okay
It was good so far... the whole process of finding the right unit to rent went very smoothly. The prices are good to. I'd definitely recommend this facility if you need a storage unit big or small. My favorite part is that most of the units are all drive up units which makes things 10x easier since I'm handicapped.
Outstanding service for a first time
Customer. Elizabeth was so helpful, knowledgeable and personable. The storage facility was clean and provided camera security. The fees were reasonable for the size of units they provide. Something great the facility does it gives back to charities.
Liz was super friendly and helpful. I had a great experience getting my unit leased and set up. Very satisfied.
Great experience, but the price for a unit is really expensive.
Very nice and professional had me in in minutes. Everything was everything I was looking for
Staff was very helpful and attentive
nice employee
Great. Fast and easy.
Very helpful clerk. I was happy to be choose you place.
Nice plays
On clean
I rented from you years ago and I used the service for more than a year.
Courteous and helpful
Great! Easy to reserve online.
Very professional and curious
The lady that helped us - She was very helpful - On time - Enthused - Very responsive & pleasant to work with,
Great 👍
Great
good
My girlfriend has storage there, She introduced Me to the prospect of trying U.S. Storage,
I have never been so surprised about the helpfulness and genuine care from any Business before ,
I Your Manager Jose Is the flagship of The Business, and He represents everything that instills trust and confidence that My things would be in Good Hands
! And if He is not in line for promotion to Area Manager Someone else will poach Him from You!
You should be very proud of Him and the exceptional Job He does,
as a New Customer His Genuine Care towards Me felt like We had been friends fir Years!
Kelvin Moore storage #144
Excellent friendly staff great prices 👍 👌 👏
Associate was friendly, courteous, knowledgeable, and helpful!
Very good customer service and awesome place for storage very good location close to the free way
Very good customer service and awesome place for storage very good location close to the free way
It was a wonderful experience. The gentleman at the front desk was extremely helpful and made me feel like it was a very safe and secure location.
Fantastic. The gentleman that helped me was informative, courteous, and efficient.
Great
Very well! The person who help me was very friendly. I truly recommend it.
I like ground level of storage.. !!
I like manager live at same place.. !!
the experience was good..
My initial impression was very good. However, I had a reservation for a 10 x 10, and was shown a specific unit. When I went to sign the lease and pay, a different unit has been substituted that had a heavy corner oil stain and damaged drywall. My car was loaded and I had no choice but to accept the unit and unload.
The guy who checked me in was lovely. The process was smooth; prices were reasonable/on par with other storage facilities, but I did get 50% for the first two months. Thrilled with getting a 10x10 drive up storage space. So convenient!
Top notch. Until it became time to pay the monthly bill on the telephone. A enormous waste of time trying to pay a simple bill. There must be a better system, on my fifth call. absolutely annoying
The door to my unit is hard to open . Other then that great service and I’m happy
Great! The person helping me (Liz) was fantastic! Super-helpful. Thanks so much!
*😎...good place to storage, accessible n clean...
*😎......👋🏼
I was treated well and professional.
The lady that help me. Made feel very welcome, she’s very professional , is very efficient, and friendly. High thumbs for her.
I was so welcome to this place. People very friendly and polite and GREAT PRICES
I was very happy with the service that I received from Jose, the associated in this company. He provided all information, was able to answer all my questions.,
Jose was so helpful and accommodating. The facility is nice and large. Also feels really secure! The access hours are great and I like the individualized gate codes. Everything being accessed from drive up was so amazing too. Also high rulings are fantastic! 10/10
So far everything has gone very well and I would recommend US Storage.
It has been a very smooth process, with the online booking and broad hours for bill paying as well as accessing the dumpster.
It was great. Everyone was very friendly and helpful..
awsome!
Good
Ok ok
Very good. Everything was clean and well maintained. The staff was professional and friendly. In particular, Liz was very helpful in showing me around
Good
love it
yo lleve a una persona y rento un espacio y tengo entendido que me dan credito de la renta de mi espacio gracias
Jose was amazing, very helpful.
Google & yelp search led me to your facility.
Easy and quick process.
Staff was very accomodating. Good conflict resolution technique. Kudos to Elisabeth and Jose.
Good
Good ,& friendly
Great place great people
Excellent. The person who assisted us was friendly and answered all our questions. He explained everything we needed to know.
Excellent
Easy
Great experience. Very professional.
Elizabeth was very helpful, polite and personable. I was impressed by the cleanliness of the property.
Extremely comfortable
Very good
As always great.
Absolutely amazing! Candy Rodriguez assisted me. She was very helpful and knowledgeable
An extreme joy!
Everything went very smoothly.
Great customer service
The experience was the best of 7 different storage facilities I physically toured in the area. Candace is an awesome employee, and really solidified my choice at your facility. She really knows the ins and outs of the job, and laid out all the information I needed immediately, without me having to ask several questions.
great experience great service. best location best price
Great staff, Awesome customer service , top notch and best customer service in LA .
Love this storage place!!! I recommend all the time!! Liz and her team are phenomenal!!
Excellent. Very quick and easy .
Service was very professional yet also very friendly. The storage units are exceptionally clean and well maintained. I'm happy to be storing my things here.
Candy made the rental process very easy.
Service was excellent but must say that a 10x10 unit measures 10’ wide x 8’9” deep.
Very positive experience everything was fully explained
Candy was a pleasure to work with. Spent the time to come up with and go over some options that would meet my needs. She was very friendly and helpful. Made things very easy for me.
I had a good experience with Luz. She was very nice and accommodating. I would definitely recommend your branch.
very easy and helpful, both the automated UI and the in person support
Great
It was a friendly atmosphere. A pleasure to have done business with. It would have been nice to have a truck ramp available at the time of loading my stuff on the truck, though.
Great experience
Staff is very helpful and courteous
I recommend this facility
Very professional and courteous, reasonable rates, clean environment.
the staff is very helpful and shes very knowlegeble and shes very nice and easy to deal
Very good
It was very easy to find a storage space at Us Storage. Very close to my house. An very good and fast service.
JL
It was quick and easy, and at a good price!The staff was knowledgeable and curtious!
Had a great experience working with Candy. She was very helpful and quick to take care of us. She is a good employee and a good person and you are lucky to have such a wonderful person working there.
Very helpful when I ask questions.
The manager helped me out
Candy was very helpful and knowledgeable. Thank you for all your help, Candy!
Nice eviroment,Good Attention,Thank You Great Storage..
Veery nice ,and polite loved !!
Good
Great service very friendly and good deals. Recommend to anyone looking for a good storage space.
They work onset & frenly
This is my first storage unit adventure. Liz and Candy are very friendly & extremely helpful. Liz and Candy provided excellent customer service and was a pleasure to work with. Eddie.
Very helpful. Made my moving a whole lot stress free
Very thorough and professional.
Absolutely best customer service and deal in town. Both reps who helped us were very accomdating and our move was smooth thanks to them. The free rental truck is a bargain! Thank you!
First time getting a storage and it was easy and fast with U.S. storage. Having all drive up access made my move even easier.
Very good and good service
Good times
Liz was friendly and professional. She’s a clear asset to the company.
Liz Gomez and Candy were both very courteous and helpful on determining my needs.
Sam and Liz were extremely warm and helpful!
I found getting a storage unit with your company to be an excellent experience from start to finish, far superior to Public Storage. Your pricing was excellent. Your customer service on the phone, by live messaging on your website, and in person were stellar. Candy at the Chatsworth De Soto site in particular was knowledgeable, accommodating and friendly. The free move-in truck sealed the deal for us. I wouldn't hesitate to recommend your company, especially the Chatsworth De Soto location. Overall, you guys are incredible!
great experience, fast service
The gals were great...facility good..a little pricy..
Very satisfied service and unit itself clean big and price best I found in this area. I didn't have a copy of the insurance so I didn't use their truck but I couldn't believe I could of used it from nine am till five pm free I wasn't good at my paperwork my fault but I should of saved me two hundred if I would of
Great customer service.
The staff is friendly and helpful. Great location and price.
very good services
The service specialists was very accommodating and an excellent listener on October 2nd around 2
She deserves a promotion!!
Everything went well. Professional staff explained everything to use and walked us through the process. Facility looks clean and safe.
Good experience. Employees very helpful
Liz was incredible. She was very nice and knowledgeable. She made the experience a delight. She provided the ideal customer service and is the reason I would recommend this place to friends and family.
Very friendly and cooperative and change the truck schedule 3 times in one week and they were very cooperative with me thank you to manager and the worker .
Fine
It was great and super easy. He showed us the space and got us settled in pretty quickly. He also made sure we were informed of all the rules.
Easy set up and quick service
It was a good experience , she was very professional kind and very helpful
The complex was very clean , well maintained and the staff was extremely friendly and polite.
Their gate hours of being open late, 7 days week allows me freedom I need to access my unit.
I highly recommend this specific storage center compare to the bargin priced competition.
I was very satisfied with the costumer service. Sam was very helpful
I selected 10 on the scale but I'm not sure it went through.
It was a good experience with our unit being safe and the property is well taken care of.
The associate in the office went above and beyond to find a storage unit within the facility that fit our budget. Made me feel good about having a unit at the facility
There are no words to explain how wonderful and helpful the staff is. Sam and Liz are amazing (in Canoga Park). They helped in any way they could and nowadays that is hard to find in people. I already have referred a friend and he got a unit and is happy as much as I am with your services. Mauricio L.
Convenient, easy access and reasonably priced
Both Sam and Liz are really great and accommodating , They made it very easy for us to get great affordable storage quickly ! Highly recommend!
It was smooth and easy... staff were always helpful and honest! I love the all street access which may explain the high price... I had intended on only renting the unit for 1 month, 2 at the most. It ended up taking a bit longer for my house to be ready so I ended up keeping it for 3 till my house was finally ready. I would surely use you guys again in a pinch or if I ever needed a storage long term... thank you guys! ML, Jeff
Good people Service is great i will use this storage soon thanks
Service at the Desoto and Lassen location in Chatsworth CA was very good. I was a novice at using storage units and the young lady who helped me was very willing to explain the process to me and give me the gate code again after I lost it. I was also notified that my lock was not locked properly. A very good experience.
Great experience.
Good staff and support!
I was extremely impressed by how Sam at the Chatsworth store, helped me to decide about renting, he was very patient with my decisions and even offered the use of a truck.
I was able to get everything moved in, the process was swift and efficient and I feel like I have a new friend!
The staff are amazing , friendly and beyond accommodating . The pricing is great and the units are all first floor and easy to get to !
Liz did a great job when I first arrived to look. She also made sure I understood all of the rules and fees when I rented. She is personable and friendly.
Well was using this unit for a very long time. The staff there was very considerate to me for years. Liz was really the greatest , she always let me know stuff about the changes and correlated with people who took care of my payments while i was out of country, are out of state. Great management and crew there. Very clean and secure facility. Thank you for keeping my belongings safe for 9 years.
Very kind and very helpful staff who helped us get a storage space we need quick and affordably!
I have very positive experience.
Neutral no complaints
Great Service - Professional and friendly. I would highly recommend.
I had a very good experience with US storage. Staff is helpful and professional and facility is clean and accessible. I would definitely recommend.
The representative was very friendly and patient enough to answer my queries.over all was satisfied with their serivce
It was a pleasure doing business with US Storage. I got a great move in deal and the unit was very clean.
I am very happy with friendly service and facility is nice and clean will recommend to all my friends
Excelente atención
Everybody was very friendly, and helpful. They try hard to get the best price for you. Very satisfied with my storage unit. The place is very clean, and also the bathroom.
very clean and nice people
Very satisfied with service and friendliness
the staff working all the shifts is a very patient lady
they helped me a lot
Sam was very friendry and very helpful. Would recommend our friends and very reasonable priced.
Liz really explained the basics very thoroughly and was very kind,especially since I walked in 3 mins before her lunch break . I offered to return, she helped me anyways got me in and out without rushing at all. Very professional.
Best service
Very smooth process. Liz did her job well.
Great!
The site was clean and the office was comfortable, air confitioned and calm.
The man who checked me in was very friendly knowledgable and made the whole process easy!
I used to hate moving and storing things. Now I am greatful to have storage!
Liz was awesome, the whole experience was so easy.
I couldn't be more happier with experience with renting a storage for the first time.Liz was an amazing help and so patient with our needs. I really do appreciate the truck offered to your customers.
Thank U.S. Storage for all the help.
Felt very professional when in office. Attenitive and answered all questions.
Very good experience...Liz in the front office is great. Only complaint is a lot of dirt and dust was in our storage unit when we left...should be more air tight.
Great! Courteous and knowledgeable employees. Clean facilities.
Customer service is always top notch. Your company has saved us many times when we have needed extra storage. Thank you. Anthony Bertolino, Bertolino Industries.
Excellent service and professional courtesy from both Sam and Liz, would highly recommend you guys
I haven't really moved my furniture in yet, but the young woman who signed me up was very helpful and informative. She was also very gracious in helping me remove the green tag from the storage door. Thanks.
You folks rock. Candy is very helpful and knows the property well. The morning person is also super nice. The facility is clean and seems to be very secure. Love the use of the free truck. We are moving (haven't done that in 25 LONG years) and the entire process is super annoying. The employees at Chatsworth US Storage Centers made our difficult week less stressful.
Candy was the one that helped us she is very professional an kind we were really satisfied with the storage we got thank you.
Very professional and courteous.
Very pleasant and they were professionals
Great,Liz Gomez is the best.Liz is the reason i came back to rent again.She is very professional.
Bill
My experience with your personnel was exemplary. They were courteous, knowledgeable and efficient. It was a pleasure to do business with your compamny.
All of you there are always so helpful and straight to the point unlike other places. Keep it up..
Pleasant and easy
I felt very comfortable with Candy in giving me all the information and prices. I also felt very secure of the facilities security system.
Great service. Very helpful.
Good experience so far.
Hidden charges are not pleasant, made arrangements to find out there are hidden charges that bothered me, but was forced to pay but would not pay if time permitted me to make other arrangements, I will be out of the facility asa soon as my time permits me , will not stay any extra time more than necessary.
Everybody was professional and VERY friendly..
Candy is the best - informative, sweet, with clear communication skills, could be a manager some day!
It was very pleasant. No hassles. A little understaffed, but the young lady behind the counter did an excellant job accomodating everyone.
Moving is usually a major headache, but i actually felt much better after i left.
Very, very friendly staff who really took the time to answer all questions and made everything incredibly smooth and easy. Everyone at the Chatsworth branch are fantastic😀
Awesome! Liz and Candy made everything easy....
Your staff is amazingly polite and made me feel at ease
great!!!!
Friendly, helpful, Easy, convenient service.
I felt Candy was professional and friendly. She explained the process and answered any questions I had. A couple days before I was to come in to sign the contract, she called me to make sure she'd be there at the time I came in. That way, I didn't have to explain everything to a different employee. Most places wouldn't bother with this, and I found it went a step above and beyond.
Very nice place and the management very professional and helpful,
Sign up was fast and efficient.
Received email communications quickly.
Very good.
Keep up the good work.
I will recommend out to friends and family because your rental rates are much much more reasonable than other storage places..And I hope you will keep that feature because of the economy for families today. Thank you
It was exellent,supervisor Liz was very helpful and courteous.
This is the best storage center around. The Staff at this location has always been professional and pleasant. I have never experienced any issues and they do there best to provide a clean environment and provide decent rates. I cannot say enough about the staff and Elizabeth especially!
Good. Prices are a bit high, but everything seems well organized as to getting contract set up and automatic billing and payment system, email reminders, and the in person service is adequate.
The facility is well maintained and clean. Access is easy and convenient. And the staff is friendly and helpful. I think these three statements are essential to a well run business.
Location Info
9818 De Soto Avenue
Chatsworth, CA 91311
(818) 600-4527
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