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Chatsworth Self Storage Units
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- 5/6
- 6/6
Select a Unit Below
About This Location
Access Hours
- Mon 6:00am - 9:00pm
- Tue 6:00am - 9:00pm
- Wed 6:00am - 9:00pm
- Thu 6:00am - 9:00pm
- Fri 6:00am - 9:00pm
- Sat 6:00am - 9:00pm
- Sun 6:00am - 9:00pm
Office Hours
- Mon 9:30am - 6:00pm
- Tue 9:30am - 6:00pm
- Wed 9:30am - 6:00pm
- Thu 9:30am - 6:00pm
- Fri 9:30am - 6:00pm
- Sat 8:30am - 5:00pm
- Sun 10:00am - 2:00pm
Features and Amenities
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Drive Up Access -
Electronic Gated Access -
Video Recording -
Employee(s) Speak Spanish -
Kure It Certified Location
Facility Description
US Storage Centers of Chatsworth, California offers clean self-storage units. The storage units here at our Chatsworth location range in size from: 5’x 5’ - 30’ x 30’, and they’re all on the ground level, allowing for easy drive up access. All of our storage units are located on the ground floor and are drive-up. The aisles at our property are extra wide, allowing for lots of space when you move into your storage unit.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Conveniently Located
We’re located on De Soto Avenue, Near Chatsworth High School. The major cross streets near us are Lassen Street and Mason Avenue. The intersection of Superior Street and De Soto Avenue is also nearby. The Carl’s Jr on the corner of De Soto Avenue and Lassen St is just across the street from our storage facility.
Facility Features
This storage facility has 24-hour video recording and electronic gated access. There are storage units located inside our gate and units with unlimited access hours are available next to our office. Tenants entering and exiting the property are required to enter a PIN code. An on-site resident manager keeps a close eye on the property.
You’ll find that we have competitive rates, a friendly staff, and professional management at our self-storage facility.
Forms of Payment
Taking care of your payment is simple! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
Languages Spoken By Managers: Fluent in English and Spanish
The Community
Chatsworth, California is where you go to live if you love the excitement of the city but long for wide-open spaces. In and around Chatsworth you will find several open-space parks; hundreds of acres available for you to walk, hike, and climb while you enjoy the undeveloped surroundings of natural California.
The Santa Susana Pass State Historic Park offers a historic peek into the late 19th century, nearly unchanged from the days when Joaquin Murrieta and his bandits roamed the area except for the crumbling remnants of villages and the old stagecoach road.
You don’t have to worry about your belongings crumbling to dust however, when you have a storage unit from US Storage Centers.
Kure It Participating Facility
US Storage Centers actively participates in philanthropic efforts to better the lives of those in the communities we serve. Our Chatsworth facility is a proud member of Kure It Round up for Research. Kure It, founded by US Storage Centers chairman Barry Hoeven, raises money for innovative research into many types of cancer that receive little or no funding.
Facility Products
To help with your move, we sell boxes (sized small - x-large). We also have wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, disc locks, and brass padlocks.
Customer Reviews
US Storage Centers
March 28, 2025
Hi Paige, we appreciate the rating and are glad we could provide you with a positive experience!
One of the best services I ever have the employee so helpful and very nice person also he help me out with any questions u have about the place and storage thank very nice place
US Storage Centers
March 27, 2025
Hi Alexander, your feedback is highly appreciated. Thank you for the review!
Amazing facility no other like in Chatsworth. David has been very kind and helpful.
US Storage Centers
March 22, 2025
Hello Magdy, thank you so much for leaving us a great review!
I have the opportunity to meet Harold today who is my very own personal angel. He stayed overtime to ensure that I got my unit which saved my entire day. US storage center is a better place to rent because of Harold thank you, sir.
US Storage Centers
March 12, 2025
Hi Dee, we are thrilled that you had a positive experience with us!
Harold was helpful
US Storage Centers
March 12, 2025
Hello Bruce, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Harold was great! Super easy and enjoyable experience
US Storage Centers
March 12, 2025
Hello Clayton, thank you so much for your kind words! We appreciate you sharing your experience with us!
Harold was very patient and helpful with answering my questions.
US Storage Centers
March 11, 2025
Hello Lizeth, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
They are super friendly and helpful! I can only say good things about this place and would recommend to use them.
US Storage Centers
March 5, 2025
Thank you so much for your kind words, Lilit. We really appreciate you taking the time out to share your experience with us.
Been with US storage for many years and they have always been great....if you're looking for a good storage spot this is it! Ask for Abel!
US Storage Centers
March 5, 2025
Hello Rico, thank you so much for your feedback! We appreciate you sharing your experience with us!
Dan muy buen servicio!!!!
US Storage Centers
March 4, 2025
Hello Felipe, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Great staff!!! Very kind and welcoming. Clean facilities and very reasonable prices. G77
US Storage Centers
March 2, 2025
Hi Kai, we appreciate the kind words and are glad we could provide you with a positive experience!
I been using the store for a few months and the workers are very friendly the spot always clean 24/7 and secure to store your items. I really recommend to everyone plus the prices are very reasonable thanks guys for the great service.
US Storage Centers
February 27, 2025
Hi Neftaly, your feedback is highly appreciated. Thank you for the review!
Abel is very helpful! It was my boyfriend and I’s first time getting a storage unit and he helped us in all aspects of this process! Definitely recommend this place for storage!
The staff here is great to work with keeping the facility tight and together thanks Pascal
US Storage Centers
February 24, 2025
Hi Pascal, we are thrilled that you had a positive experience with us!
Able was more than helpful! Set us all up , will recommend!
US Storage Centers
February 23, 2025
Hello Melissa, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Excellent service.
US Storage Centers
February 18, 2025
Hello Francisco, thank you so much for your kind words! We appreciate you sharing your experience with us!
Abel was awesome . He told me everything I needed to know and very detailed
US Storage Centers
February 12, 2025
Hello William, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Abel was awesome and really helped me out of a jam with another storage. Made my experience easy
US Storage Centers
February 9, 2025
Thank you so much for your kind words, Blaine. We really appreciate you taking the time out to share your experience with us.
They are so helpful and helped me find solutions to issues to get them handled.
US Storage Centers
February 6, 2025
Hello Ronnie, thank you so much for your feedback! We appreciate you sharing your experience with us!
This is a great self storage with white lanes and big units. Including 10 x 30 which is hard to find. Hector in the office is extremely helpful knowledgeable and they keep a very clean facility.
Abel! Was very great when I first moved in and was very attentive and helpful during the moving process! Really great customer service!
US Storage Centers
January 31, 2025
Hi Nick, we appreciate the kind words and are glad we could provide you with a positive experience!
Harold was very helpful, he took the time to explain every process and he was much appreciated…
US Storage Centers
January 27, 2025
Hello Olivia, thank you so much for your kind words! We appreciate you sharing your experience with us!
Harold es muy amable me ayudo y me respondió todas mis preguntas e inquietudes.
US Storage Centers
January 21, 2025
Hello Karen, thank you so much for your feedback! We appreciate you sharing your experience with us!
Harold was extremely helpful, knowledgeable and kind. He walked us through every procedure thoroughly. He was also extremely patient and answered all of our questions
US Storage Centers
January 21, 2025
Hello Julius, thank you so much for your feedback! We appreciate you sharing your experience with us!
Convenient storage, good service,excellent manager.
US Storage Centers
January 14, 2025
Hello Nikita, thank you for sharing your positive feedback!
Jose was very nice and helpful. The process for renting was very quick and easy.
US Storage Centers
January 7, 2025
We are excited to hear that Jose was very nice and helpful during your rental process. Thank you for your feedback.
Highly recommended US Storages in Chatsworth. David. Great customer service.
David was amazing. I was in and out of there very quickly and took his time to show me all the available units to make sure I get what I wanted. Highly recommend it.
Awesome friendly staff! Customer service was excellent!!
I went to US storage on Plummer first, clean and affordable “indoor” storage and even tho the sales guy David wanted my business, he sent me to Abel the US Storage manager at the Desoto “outdoor” storage up the street, because I told him “drive-up” rolling door would better serve my storage needs. Abel was as awesome and helpful as Dave and I left US Storage with a sense of “buyer satisfaction” rather than remorse or anxiety I usually feel as a consumer in today’s overpriced and under served…world. I highly recommend ALL US Storage facilities!
Abel and David were great. Very professional and to the point. Hope to do more business with them. Thanks guys!
Excellent customer service! Good prices!
Thank you Abel and David
10 out of 10 experience very easy secure and good communication with their staff, Abel and David… thank you guys so much…prices are also very good. I would use them time and time again highly recommend, great staff and the place is so clean- it was a pleasure running into this place because so many other places have such bad reviews it makes you wonder why. It’s not that difficult I would think.
Shout out to Abel and David!! I really liked this location because not only their staff was very helpful they also understood that I was also looking at other places to compare and in the end this storage place stood out for the level of care and professionalism they conduct their business and such an easy experience. Highly recommend for anyone needing this type of service.
Highly recommended US Storages in Chatsworth. Ask for Abel or David. Great customer service. Quick and fast!
Really easy going and helpful
This is one of the best storages in town !
Truly a Gem ! 💎
Best customer services!!! Best prices !!!
I've been with US storage for about 3 yrs,just recently they helped get into a less expensive unit and at this time saving every bit of money I can is so appreciated
The facility is clean and well kept up and they are always so helpful
Abel was very helpful and patient with me. So far I have only good things to say about my experience.
Very friendly staff!
Great service
David my rental agent was amazing. He made a previously difficult morning dealing with other storage places into a positive and productive morning. Becaus of David's professionalism, knowledge of the unit and overall customer service I will be a lifetime customer of US Storage Center!
Thank you David !
Jose is a super nice guy. Very helpful when I needed to rent a storage space. He made the process very simple and quick for me.
Very easy, fast, and property manager Jose Rodriguez did a great job
This storage facility , really helped me out . Jose was great, easy to work with, and made my stay smooth. Thank you !!!
Jose made my process very smooth and hassle free. Great customer service and friendly guy. I would highly recommend this place as it seems they take great pride in their security and are efficient and communicative with their rental process.
Abel was very very helpful from the beginning of our rental until the end!! I definitely recommend this place and if you need to speak to anyone make sure it’s Abel!!
I’ve been renting a couple of units for a few years here. It was a very good experience. The staff were amazing, the property manager (Jose), is always helping out.
This a nice and clean facility. Jose was very helpful with all of my storage needs. Highly recommended.
Great servicio and closets locación. Would recommend a friend.
Abel did a great job showing the unit and renting over the phone, 10/10 recommended
Great place. Have rented here many times and ever time same quality service. Units are super clean. Ask for David.
US Storage Centers manager Jose , and the staff, Dan, were not only polite but also very helpful, patient, and informative. They understood that I was looking at other facilities as well and comparing rates and storage spaces. I was looking for a specific size of storage and had many questions and concerns. They answered all my questions and showed me all the available storage spaces. They are great to work with.
Able was very professional and respectful.
Excellent customer service from Jose. Reasonable prices, super clean facility. All together a great experience. I highly recommend them.
Jose is the best. Extremely helpful and knowledgeable. Thanks !
Guys are cool and it's all accessible best place I've seen in years, no negative attitude, safe place
US Storage is great! Clean, Secure and one of the better prices I’ve found after doing a lot of research. Ask for David at the DeSoto location. He was very helpful on the phone and in person when I arrived at the site.
They got a clean bathroom
US Storage Centers
June 3, 2024
Hello Laura, thank you for reviewing our Chatsworth facility. We would like to take the opportunity to speak with you further to learn more about your visit. At your earliest convenience, please email us at [email protected] with more information about your experience. We look forward to speaking with you!
Nice clean property and friendly people
Grasias x su atension y su amabilidad Abel Rodrigues es una muy buena persona siempre atento y muy amable el lugar muy limpio no tengo ningún problema grasias x su amabilidad y x toda su ayuda a todo el personal e estado rentando en otros lugares y este es el mejor lo recomiendo
I've so happy to be here cuz the managment especially Abel he's so helpful when it comes to the property matters.
Storage is always clean, Abel is always doing his routes around the property making sure everyone and everything is good!
Best customer service!
Really happy with the storage very clean and secure, people are super friendly Abel was super nice. I will recommend my friend this place. Thank you my friend
Awesome friendly customer service by Abel.
Thank you.
Ever since I was searching for a storage US Storage Abel Rodríguez gave me the best price for my needs and not only that was very friendly and helpful in answering my questions and concerns. Can’t say enough how he definitely deserves praise for his excellent customer service. Thank you Abel,
Abel Jose was the best thank you so much for all your help
Excelentes espacios y muy buen servicio al cliente Abel una gran persona. Muy Recomendable
I've been here a few years now, and finally got a new onsight manager a few months ago. Its definitely cleaned up ever since. So if you ever need help with anything, ask for the manager Jose. He'll be able to help you with whatever you need.
Kansas facility about a month ago was not hassled or pressured so I decided to get a unit two months later. gentleman was very nice, courteous informative. He took his time throughout the whole process and explained every thing thoroughly they even have hands-free access to the property . I would recommend this place definitely and yes, Azazon and I did get one myself
Estoy muy encantado con el servicio que ofrecen, el servicio al cliente es grandioso, amabilidad de Abel es extraordinaria , exelente persona muy amable los felicito por tener un personal con tan grande amabilidad felicidades .
Abel was a big help, he was able to put me at ease was able to help me to get the right size storage at a really great price . Super friendly well secured I would give my renting experience here a five star rating Thank you Able
Abel did an amazing job he is awesome! Quick and efficient¡ Nice clean place! I loved it!
Class act
The customer service was excellent. He was polite, very patient and explained everything.
I have had a unit here for several months and my experience has been great. The staff is friendly and always helpful. Especially Abel who is always available to answer any questions I may have. Getting a storage here was easy and I like that I have access 365 days.
I've been a customer here for several years and it's been a wonderful experience.. associates are very nice and helpful.. best storage place yet...
Just got a unit and I’m super satisfied with the overall. thank you very much for the help for everything.
Abel and Roy have been a great help, always offering better deals and to help save money. Very grateful for their assistamce
Its very well run
Able was very helpful and made my experience with renting out a storage unit so easy. He was also able to answer all my questions or getting me any information regarding the storage unit. Thank you Able
Abel was super helpful, super courteous, and super detailed. He walked me to my unit to make sure it wasn’t a unit with a small roll up door and that the unit was to the back so that it would work for me with a semi dropping off pallets coming from the back gate. The process was quick, highly recommend US Storage and highly recommend Abel!
The customer service is impeccable. Able is super amazing. He really goes out of his way to ensure the best customer service is provided.
Jose Rodriguez is a very professional. He answered all of my questions. He treated me like family. Im definitely telling everyone I know about Jose in US Storage
Jose is awesome! For sure going to tell my family and friends about US Storage!
Great service
Professional in all aspects
Nice human
Great service
Great attitude
Gracias Emmanuel x tu atención y todo muy bien excelente
Very good service and supportive at office. First time here and it was a great experience.
Excelente servicio
Great experience…. Good communication and very helpful associate name Abel…. A ++++¥¥
Abel exelente servicio
I have used several storage facilities over the last 6 years because I am a travel nurse. I have NEVER received customer service to this standard. I feel like they really care about your property like it's their own. Abel went above and beyond for me because I live out of state. Thank you so much Abel!!!
Abel is an asset for US Storage Centers
Thank you so much
Abel was super friendly and helpful,We are glad we found this place! Solid 5+Starz!
I no longer have a storage there , but they are fair good people,and my things were secrure there for 4 years
Abel tiene bien limpio el storage, y buen precios
Abel hace buen trabajo, muchas gracias
Abel did terrific job, look for Abel first
I have been using this US Storage Centers for 7 yrs. The staff, Abel, here are always so helpful & considerate! And very professional, always professional!! US Storage Centers has the best rates around! You can't beat the lowest prices here.
Abel has been the biggest help since I’ve moved in! Great service!
Buen lugar abel me atendió muy bien y amable
Great caretaker great staff everything was good
He was very helpful, very Respectful. His customer service was very professional. He was very honest! I been doing this for a year and a half. Never had an honest storage before!!
Thank you !!
Excellent service thank you Abel
Abel was very helpful and professional. I am transferring from one US Storage Centers unit to one of his and he made the move less stressful.
Very nice, very quick service
Service was sensational, Abel made the rental of the unit easy and I felt at ease through the whole process. I expect everything will go well and I’ll be a long term tenant.
Abel was very welcoming and professional, I have rented a unit and it was easy process and straight forward, I recommend them.
Great help very professional
Highly recommend this facility they answer all my questions people in the office is very professional
Abel was super nice and helpful. I definitely recommend this place for all storage needs.
It was Amazing Service, very nice people, Abel did great. I will continue to do work with US storage
Abel was very helpful during the signup process. Wonderful staff and services !
Abel was very friendly and helpful
He made the whole process of renting the storage easy and fast.
Thank you Abel
Abel is super cool and gave us a really great deal. Super accommodating as well. Gonna recommend all friends and family looking for storage
Abel is great , he is always smiling very helpful , a pleasure to walk in he is always with a smile answering my questions
hola recomiendo los storage tienen buen precio y Abel me atendió muy amablemente
My experience at US storage has been very good. It is easy to reserve a storage and there are great deals online. I love that I have access to my unit 365 days and the fact that it is a drive up unit. The staff is awesome and I would recommend this location to anyone looking to get a storage unit.
Great service. Helpful advice.
I Came to rent out a new storage today since I have heard nothing but great reviews about this storage center. The associate Abel was super helpful and made the process fast and efficient. I cannot wait to officially start being part of the U.S Storage Center family.
Abel was very helpful at getting me a storage unit quickly and efficiently. US Storage has a variety of units sizes for a very decent price. I’m definitely glad I found this place and will continue bringing any storage business here in the long run!
Abel was great and helped a lot. Got us unit in matter of seconds. Highly recommend
Awesome customer service! Abel was very helpful with everything I needed and answered all my questions!
Able was extremely helpful and patient the place was clean.
Abel did great showing me the units and the Pricing was pretty competitive, i would definitely recommend him for future customers, he is very well mannered as well
Abel and Rogelio made this process easy from moving in to Moving out. DEFIETLY reccomend this establishment
Exelent customer care.
Abel was very professional and polite. Answered all my questions. He made the process smooth and easy.
US STORAGE CENTERS is the place to go if you have extra stuff and need a storage unit. Very easy to navigate the website and find what you’re looking for. When you get there the staff is super friendly and helpful with getting you all set up. I spoke with both Able and Jose on different occasions setting up my unit and was expertly taken care of. Thank you guys!
Kind service Good deal Clean storage
Mr. Jose Rodriguez, is a very helpful & professional young man, he answered my question and helped a lot.
Thank you Jose.
Jose is very professional and the facility is very clean. Recommend coming here for storage needs!
Convenient location.
Thank you, Jose, for your help the other day. Very friendly place and the package storage guy was super nice.. It's nice to see such a tall glass of water too...
I was looking the storage and found perfect deal. Location is really good. The guy name is Abel and he is really helpful.
Abel was attentive and excellent presentation of the property and the unit. I
Amazing amazing amazing. Rent a spot. Seemless transaction
Cleo was amazing! Definetly a lot of help and gave us great tips on how to maximize space and get the best out of the space!
Very friendly, respectful and just a great place to store your items
So far so good
Talked Jamie and Ayana very helpful. Decided to stay here and not move to a local competitor friendly and clean restrooms. 100
Jaime was extremely professional and helped my out for what I needed!
Awesome experience, I had to last minute get a storage and Waleska was really professional and quickly to provide me with the best rates and location!! Will definitely recommend this location!
Customer service was extremely helpful and efficient. The manager took care of us right away. I recommend us storage
Amazing customer service. Very cordial and communicative. Liz and Jose have good customer service and on site.
Good price and excellent customer service 👍
Liz was amazing very helpful and answered all the questions and concerns we had. I appreciate how she was very knowledgeable and straight forward with rules and regulations and security. She was literally answering questions in my head. The other lady that was there im sorry I didn’t get her name. I believe it started with a W. Very sweet offered us water. Thank you for that. Great guest services.
Elizabeth was a fun person
Customer service from Elizabeth the call center had a little miscommunication but she worked everything out perfectly!
Muy buena atención
Muy buena atención
It is always a wonderful experience dealing with Liz the property Manager & also Jose.
Liz, was very helpful and clear .
She’s nice and has a great personality
This company is fortunate to have her
Liz, I know deserves a raise .
Thank you
Awesome staff and easy access!!
Great price great service !!!!
I came in on a whim on my way to another storage just to check the spaces available. I was greeted by Elizabeth who was very pleasant. She offered to show me what units she had available on a golf cart to make it quick and easy. We looked at two units and I was sold on the second one. Elizabeth is amazing! I definitely recommend US Storage Centers!
This is best way to store your items… Drive up and pull up to your unit and to top it off the company has friendly and help staff that the whole process super convenient. I definitely recommend this space!
I felt welcomed and helped by Liz amazing service and very helpful :)
I’am happy with the services
Jose is an awesome rep! He is so courteous and always has a smile. I have used several different storage places over the years and I have had the best service here.
My husband and I have a storage here . The customer services is beyond exceptional Cleo helped me today and she was very helpful . I highly recommend this location to get a storage from. The staff is very friendly location is very clean .
Everything was easy, quick and paperless. The attendant was knowledgeable, helpful, attentive and cordial. I am definitely happy I chose US Storage.
Amazing easy to deal with
Very friendly and knowledgeable staff. Easy in and out.
Elizabeth’s customer service is outstanding. :) Thank you so much.
Great experience
Amazing service very professional stuff
Patty has provided exceptional customer service. She has treated me with courtesy and respect and I truly appreciate being treated kindly. Highly recommend this storage facility for cleanliness, fair pricing and courteous staff!
Jose was really friendly and made the process very easy and smooth! Great experience overall.
US Storage Centers
December 13, 2021
Hi Patrick, thank you for taking the time to rate US Storage Centers in Chatsworth, CA. We'd like to hear more about your recent storage experience and learn of ways in which your experience could be improved. Please email [email protected] to further connect. Thanks!
Good location. Easy sign up. Nice facility with easy access.
Quick, simple, and great customer service!
Elizabeth is very helpful very courteous and awesome manager
Customer service is outstanding
U.S. Storage is a great place for you if you need extra storage. The Customer service is impeccable and Outstanding. The Locations Hours are good and is easy to work with! 5 out of 5
US Storage Centers
September 15, 2021
Hi Luis, thank you for rating our storage facility in Chatsworth, CA. We'd like to learn more about your recent storage experience. Please email [email protected] to further connect. Thank you!
100% Recommended!
US Storage Centers
July 13, 2021
Hi De Andre, thank you for taking the time to rate our storage facility in Chatsworth. CA. We would like to learn more about your recent visit. Please email [email protected] with more information regarding your storage experience. Thank you.
The customer service was outstanding. Very helpful in showing the property and very helpful laying out all the disclosures and costs. I’m very pleased how things went so smoothly!
For many years I've been using storage units for my personal use and buisness...
I have never experienced such a great staff that cares and even provides us with bottled water ... especially Elizabeth and Jose ... tnx for everything US storage ... you have made this an easy and fun experience for me .
Elizabeth was helpful with making my decision easy and flawless. Perfect location where as to I wanted it to be. Everything is ground floor, gated and 24 hour monitoring. Lastly reasonably priced!!! Thank you!!
Experience was great, very attentive explained everything.
Great service, informative and they work with your needs 😇😇😇
Not bad, easy and convenient
Very helpful and friendly
Very good customer service and awesome place for storage very good location close to the free way
I went in on a Saturday and had a space reserved. The gentleman at the desk was very informative and helpful. He took me out and showed me the unit to make sure I would be happy with it. Went back in to finish the paperwork and I enjoyed our conversation while he was setting me up. He made sure I was getting the best deal possible and when it was over I felt very happy that I moved to US Storage. The whole process took 20 minutes and that included him helping a current customer who needed immediate assistance.
I forgot the person's name, but thank you very much.
Vache Derderian
Very helpful for my family. We are going through difficult times. We are getting eviction from are house in probate. From my siblings. Richard McFetridge Lela Hardcastle Eddie Hardcastle too
Great staff and wonderful service. Thank you guys.
Its ok better than 80% of the rest,
Great front office staffs very polite and helpful. They really showed what I really need in space for my stuff. Clean security and great location and the price, AMAZING.
The staff is friendly and helpful. The facility is well maintained. I have never been happier with a storage company and I highly recommend them.
I want to thank US Storage center for a great customer service that this business offered to me.
Well you guys never cease to amaze me I ce again exceptional experience the front desk employee patty was a charm much appreciated and respected guys keep up the great work and customer service thanks ghys👍👍
Very good on helping to move in
This place is amazing! The staff is very friendly and the service is on point :) I love how social and open they are with customer conversations and how they are quick with their work ❤❤❤
Definently trust this place and will recommend to others🏳🌈❤🏳🌈❤
Good customer service, worker was well informed and very courteous.
Super helpful. Very efficient. Easy
I like this place the workers are very friendly but the lady I was there yesterday it’s so cool and outgoing person. She always treats everyone so nice. I really recommend to everyone.
The best ever!
The staff is very helpful..
All access is outside. Clean facility. Elizabeth & Jose are so helpful and friendly.
Elisabeth, the manager in site, was great. She ressolved conflicts and recommended a solution very quick. Problem solved. I highly recommend this place for your storage needs. See Elizabeth, she's fabulous!
Eliot Spero and myself were very impressed with Elizabeth and the US Storage team. They found us a newer storage unit that was closer and still the same price as before. 5 stars.
These are challenging times for all of us. Some more than others. When I arrived at US Storage Centers in Chatsworth. They were very accommodating and took the time to walk me through their property. The staff was very professional and courteous. I appreciate the level of service they displayed when I was getting my storage unit there. I highly recommend this Storage facility. For both the convenience and professional service they offer. Sincerely
CEO of Sequoia Youth and Families . A. Piceno
Very good and friendly service thanks for the wonderful attitude
I came to this facility to purchase an auction unit and came back the next day to rent. Liz is very personable and helpful. I actually rent from a facility just down the street and plan on moving my belongings from there to here! The drive up units are much more convenient.
This is a great place to storage items. The staff works with you here and really helpful.
This my second time here. Its extremely clean safe and easy access!!! I wont go anywhere else.
Awesome customer service,very friendly and best in LA ,
Candy is awesome! Candy worked with us to meet our storage needs!! I would definitely recommend US storage for all storage needs :)
Liz is the best !! Best storage manager I've ever done business with.
Stopped in this afternoon to discuss some options regarding our current unit. Candy was very sweet and super helpful. She explained some things we could do and went above and beyond to help me address my needs. She was so nice to work with that I ended up getting a second unit. She helped me find some options that made what I needed to do very convenient.
Awesome place!!!!!! Highly recommended!!!!! Candy is awesome smooth trans!!!!
They are so helpful nice staffs.
Moving truck is excellent spent less even I drove far. I will recommend to everybody their awesome services.
Excellent customer service. Candy was really helpful. Definitely going to recommend people.
Awsome people!
Great storage facility ! All staff here ( Liz and Candy and everyone else ) have been very helpful and friendly whenever I have had any questions . Facility has security gate, camera system and lighting at night as well which is very nice .
Candy helped me from the start of the online reservation to the end; Answered all my questions explained everything - she was excellent! And the rental rates can’t be beat! Thank U Candy!
Great service , candy is the best , chatsworth US storage, thank you !
Excellent storage place. Customer service personnel always willing to help.
I had a wonderful experience with Liz. She has a nice pleasing personality. She’s warm and accommodating. She would explain to you everything clearly.
Muy buen servicio de asistencia y trato
Very nice storage place. The staff named Liz is very nice and really took care of me. The place is very neat and clean and all spaces are ground floor which I like. You can drive your vehicle right in front of the unit, very accessible. I like it so much and highly recommend it.
Candy N Lys, were great!
It was very easy to find a storage space at Us Storage. Very close to my house. An very good and fast service. JL
staff are very nice and very helpful
Good clean
I had the opportunity to use this facility and I was surprised in the professionalism and dedication that the employee liz had . ThANK YOU I DID GET A UNIT.
This place is the best because leaves know how to take care of its customers and I really appreciate her
I needed to take a few storages for my business and came to us storage because this is a convenient location.The manager Liz was incredibly professional, friendly and patient in answering all my questions.The monthly rates are pretty fair for the area.
Have stored here for a very long time, candy and liz are the best
Safe and secure storage. Great customer service.
People are great
Good service
You guys are the best, love the customer service here. Thank you guys
US Storage helped me with my belongings even offering to move me on for free. They rock. So happy to have my stuff here!
Liz and Candy are the best! They made renting my storage so smooth and easy. And the facility is kept very clean. Thank you for the excellent service!
I highly recommend this place
A big Thank You to Candy for showing my husband and I around the storage and making our experience very pleasant!
This is one of the best storage centers I've ever frequented its clean and everyone is so nice and professional
Great staff. And easy to pull up any truck to any unit.
Absolutely best customer service and deal in town. Both reps who helped us were very accomdating and our move was smooth thanks to them. The free rental truck is a bargain! Do not hesitate to use them. They have great reviews for a reason. Thank you!
excellent customer service thank you all
Professional Staff & Awesome rates.!
Muy buenas personas Liz y candy estamos muy contentos con US storage centers 👌
Candy Rodriguez very nice and helpful I went to rent a storage ,and she me it really easy. I will definitely recommend people here , thank you candy.
-Micheal A
I found getting a storage unit with US Storage to be an excellent experience from start to finish, far superior to Public Storage. Your pricing was excellent. Your customer service on the phone, by live messaging on your website, and in person were stellar. Candy at the Chatsworth De Soto site in particular was knowledgeable, accommodating and friendly. The free move-in truck sealed the deal for us. I wouldn't hesitate to recommend your company, especially the Chatsworth De Soto location. Overall, you guys are incredible!
Buen servicio de dulce
Candy at Us Storage Centers has been such a big help with my move. I would recommend them, specially if you are planning a move.I am so glad I choose them and I'm very satisfied with the service so far.
This by far has been the best experience with a storage company. I would recommend them, specially dealing with my account rep...Candy. She made me feel very comfortable and satisfied with my decision in trusting this storage company with my belongings.
Candy was an excellent help in my move in. I really appreciate her help and will definitely recommend some friends here in the future.
Muy buen servicio y atención por Candy y Elizabeth, ademas muy limpio y seguro. Recomendado 100%.
My experience at US storage has been very pleasant, Candy has always been a major help with every question I have answered her. I highly recommend it to anyone looking for a good and safe place for your stuff !!!!
For you information come up, The manager here is a great young lady, Very very friendly great customer service. We have a very nice conversation each time I come in. She is extremely knowledgeable of the functions are this organization.
Liz & Candy are very professional, fast and efficient, max stars ⭐️ ⭐️⭐️⭐️⭐️
Hi my name is Fred. On Tuesday 2/5/2017 on a heavy raining day I went to unlock my storage unit and due to the moiture, the lock froze and my key broke. At 9:00 AM, the storage manager Elizabeth and candy were extremely helpful in calling a locksmith and saving my lock by taking the broken key out and making a new key. I was extremely surprised and happy with their professionalism. It is rare for people like Elizabeth and Candy to provide such excellent customer service. I will recommend this storage facility to anyone. Again thanks for your excellent service.
I had an easy way to get a clean unit,helpful worker. I recommend this facility.yhe truck was helpful and free
Stopped by this morning at US Storage Centers at Chatsworth, CA met Liz the site manager, she showed me an 10X10 available unit, she was pleasant & professional with the process, I decided to come back & try the unit.
As you walk in you feel a tranquil atmosphere neat & tidy storage units products on display storage units are clean and staff is polite as well as well informed I would recommend
Excelente lugar, seguro, amplio , limpio, y lo mas importante la atencion es magnifica. Y el mejor valor agregado "hablan español".
We love this US storage location!! We started our business storage there and have grown into a larger warehouse space. Liz is the best! Always nice and accommodating!
Good storage!
I could not be more happy with the customer service and awesomeness of this place. I would highly recommend it to anyone need to secure their extra stuff. The staff is amazing and super friendly. A++++
Great customer service! Friendly and helpful.
Been storing here for years. Good management and clean site.
Fast n easy!
Went in for a quote and ended up with the storage unit I needed. Candy exceeded all my expectations and answered all my questions and more. I would recommend this place to everyone . Simply because of the friendly environment when entering this establishment. Thanks Candy !!
Place is clean and personnel really looks out after you. Highly recommended storage place.
Thank you very much for your time and help.
I love this storage center, they have great customer service very cordial very nice and I come here time and time again every other year to store my stuff thank you SAM, CANDY ,and LIZ, awesome
Very friendly atmosphere, clean environment and the staff always treat you in a professional manner. I'll strongly recommended for any storage need
Primeramente me gustó la forma como me atendió la persona q me tendio
Excellent customer service. 👍👍👍
The customer service was great I have to move all my belongings to the storage first before I can move in to my new place cause it won’t be ready till end of August. Candy got me a storage unit with unbeatable price and walk me through all the details and answer all my questions it took less than 20 minuets to rent the unit. Great service great and clean facilities I couldn’t be more happier
Exelente servicio buena ubicación el horario de apertura y cierre muy bueno para mi y muy buena atención por la srita. Liz
Sam and candy were awesome. Great place to do business.
This place is the best. I used to have my storage at public storages until they started to rack up the prices. Than saw their truck that they loan u for free. I got the number to call from thre. The rest is history. Sam and Candy are simply the best. Trust me call them and find out the prices, rate and gate access for yourself. Can't beat that!
Always clean and friendly service. Employee were helpful and pleasant. The place is gated with a code makes me feel peace at mind knowing that my things are well protected.
My bin El luger megusto
This is a good storage place
Great storage place,íve never had any issues or complaints,the place is always clean,the staff is very courteous,specially the onsite manager Lys is always helpful and polite,they have very good specials and prices,highly recommend this place.
I liked the place when I put my stuff and the office the people work in the place excellent especially lize she’s very helpful and very kind to help you thank very very much for everything done
Es muy buen servicio
Truly some of the best customer service I have in a while Sam and Liz are the definition of true great customer reps
I like the service Sam was very helpful
Muy buen servicio.
These place is the the best storage you can find in SoCal they have by far the best Employees there , friendly environment always willing to help you ,LIZ does an amazing job there !!!
Great customer service, accesible facility. I recommend it!
I came to this facility and met Sam Efrati the hardest working employee ever. Very friendly and best customer service.
The entire staff is top notch, they completely care for my motorhome and help me with me racecar. I rate this entire place 110%. You won’t find a better setup anywhere at any price.
The service was the best part of the storage place. The unit were cleaned before I moved my stuff and the pricing was fair for the unit that I got. Over all I think it was great and i would recommend this place to anyone.
Este local Es muy limpio. Seguro y los employees Sizemore hamables y dispuestos a ayudar.
Great customer service. Staff is always friendly.
I had an issue with a couple of other storage places but Sam & Liz were absolutely awesome. Not only did they make my life easier but they release my stress caused by the other places. I give them 2 thumbs and 2 toes up!!
US Storage Centers
September 6, 2017
Hi Paula, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to [email protected] so we can have a manager reach out to you.
The management is not nearly as helpful as they should be, especially when 3 units are rented alk at once. The bathroom was dirty and had top wait over an hour for someone to show up to help. Overly priced in comparison to the competitors
US Storage Centers
September 6, 2017
Hi Jeanie, thank you for taking the time to review our facility. We apologize that you did not have a five-star experience with us, and would like to rectify that. I have forwarded this complaint to the facility so they can be aware of these grievances. I would also like to connect you to a manager who can directly address your complaints. Please send your best contact number to [email protected]. Thanks!
Sam and Liz are the best in the west!
Thanks so much to the front desk people.
Sam and Liz are always so professional, helpful and courteous!
Patty was very lovely, she answered all my questions and gave me a good deal. Great experience.
I have been using storage centers throughout the San Fernando valley for over 35 years, and since i moved into a few Storage units here at US Storage on Plummer in Chatsworth. i think i will never have to move again. it is inside which is amazingly clean and 100% secure with alarm system and cameras every where, their prices are actually lower then the outdoor facilities i was with in the past. Also the people who work their at US Storage are all very kind and go out of their way to help you. Best place in the San Fernando Valley by far all around, cleanliness, secure, and great location. Thank you US Storage :) Todd S.
Sam wash very nice and helpful.
Great staff and location. The property manager is the best and most helpful person you can find. She is very professional and knows all aspects of this business as well as a valued member of this organization. Thank you for all of your help and support.
Liz was so sweet and helpful that I didn't want want to look at any other facility. This place is amazing.
US Storage Centers
May 17, 2017
Hi Jeremiah, thank you for taking the time to review our facility. We apologize for any miscommunication or error. I would like to connect you with a manager. Please send your best contact number to [email protected] so we can have a manager reach out to you.
Awesome place
The staff there are great . Very helpful very respectful. Maybe a little understaffed but the ladies thier deffinetly know how to accomodate everyone. They answered all my questions and made my move in process easy.
Amazing staff. Explained VERY well with prices answered all my questions and took the time to walk me through how to work the gate and used my online payment which was very helpful. Thank you ladies!
Staff is a little invasive and rules a bit harsh
The young woman Candy working at this place made it easy for me to be a satisfied customer! Very helpful and kind and Had me out of the office in a flash thank you. Highly recommended!
I've recently starting using US Storage, and I have to admit it has been such a great experience. The staff there is very professional and helpful. Thank you Candy for all your hard work!!!! She truly helped in every step of the way with my decision. She knew exactly how to answer all the questions I had.
Great service. Thank you
Great
Great place manager is very kind love it
First thing Sam who works in the office here is a very courteous and helpful gentleman!!! It was a pleasure to work with him, I highly recommend Sam. The storage facility is beautiful and clean very well maintained and safe!!
Esa Snickers has the sweetest voice.
Nice people, friendly and helpfull.
Me gusta este storage porque as bien accessible t los precios estan muy Buenos El horario esta exelente.
Excellente Servicio al cliente.
Great customer service, fast, clean, very friendly!
This place was convenient and had very friendly service and we really enjoyed it
Excelente servicio muy buenos precios y el horario es muy accesible.
This place is amazing, staff are very helpful and the prices are way better than Uhaul and public storage....
Extremely professional & friendly folks. Very secure facility. Great doing business with them.
Es un ex ele te lugar muy seguro y los precios están muy buenos tengo una buena experiencia y el personal es muy amable.
Nun lugares amplios i seguros buenos presios
Personal muy atentos y el lugar limpio y seguro
Great people and very clean
High recommend it
Very helpful
Just got my storage space. So far so good . Mary was awesome with the customer service. Great prices..
The most accommodating TEAM in the WORLD Besitos
It's was great. Friendly staff and good pricing, immediate availability.
El mejor lugar para guardar tus cosas es centrigo y seguro
muchas felicidades por sus servicios.
gracias US STOREGE CENTERS
Liz and Mary are wonderful so easy to work. Best storage facility in town.
I have rented here for over a year and its been great - nice people and clean spaces. Thanks!!
Great facility!
Me encanto la experencia
Very nice place very clean place friendly customer attendance thank you
One of the best experiences I've had. Just gained a customer for a long time coming!
I've been here for a few years now and have always had a great experience and they keep my unit safe. The people that work here are kind and extremely helpful with any and all needs. I appreciate all that they do.
I love it here
Liz, Mary and Sam are wonderful. They are the employees that help all the customers. Great and safe storage place with very easy drive up access.
私は非常にこの施設は、私の全体的な実務経験が単純とにpleasentたお勧めします。
Elizabeth helped me with all my storage needs. I had a previous storage somewhere else and I took my business to US Storage and it was the best choice I made. Elizabeth helped me with all my storage needs, made it so simple for me. I appreciate you Elizabeth!!!!! Thank you!
Hi this storage is awesome I live in Chatsworth and was always trying to get a good storage facility but all the one I looked for had very difficult approach to storage unit most of them are double story so you have to carry the stuff to second level ,but this one is drive through,staff is very friendly .Liz at front desk is so helpful she knows her job ,I am so happy I found this place.
Excellent customer services. Liz was really helpful when I called requesting information. Easy access to the storage as well.
Long time Renter, I haven't had any issues with storing my belongings here, the grounds are clean and the hours to come and go are reasonable. They also price match for those who really need a deal to save.
All I can say about this storage facility is its one of the best places to store your personals safely. Great Deals as well as the friendliest faces ever!! Ps Liz is the reason this place rocks. Thank you guys!!
Liz , Mary, and Sam are the most helpful people. They make coming here a pleasure. They all deserve a raise! Look forward to seeing their smiling faces everything I go there!
Wow es impresionante el servicio que ofrecen los precios son muy buenos se los recomiendo , gracias US STORAGE CENTER.
I have been with Us storage since 2013 and I haven't had any issues with coming and going to the facility. The facility is well kept and monitored. The staff was very helpful with payments. I was in a rut for a couple of months and I just couldn't keep up... Staff members are superb, friendly and I couldn't express anymore overall helpful. We need more people like that in this world. I would recommend this storage facility..
Solomon is always full of greetings. Liz & Mary are always competent in their work, friendly and proper in their work.
Great people every time, great prices, great locations, very upscale. Makes by vist seem less non business like. Need any storage, this is the place.
Mary Sam and Elizabeth are great and very good costumer service.
Personnel were very friendly. Nice treatment. Professional and helpful.
Pleasant staff upbeat nice and clean
Mary is an awesome employee. Out of all of the storage centers I highly recommend this location. Keep up the great work.
10 Star.
Why customers place their valuables and stay for years at you location in Chatsworth? Answer the staff ONLY.
They make you feel like family and gave me a piece of mind. They are engaging and it radiates a flow of warmth.
They are ALL knowledgeable of explaining in simple terms the agreement I was about to sign, polite, patience, good listeners.
Whether you call or walk in you feel this is the place for your valuables.
ALL THE STAFF (LIZ GOMEZ AND OTHERS) ARE A REAL ASSET TO U.S. STORAGE CENTER IN CHATSWORTH.
Staff was really helpful - they made sure I was making the best choice for my needs. Grounds are really nice with a wide variety of options and pricing that can fit your budget. See Mary in the office for any of your needs
We have been using US Storage in Chatsworth on Desoto for at least 6 years. With our estate sale company our needs change pretty often. Liz has always been able to find a unit that fits our needs. Security is excellent. Good lighting and a working gate. Never had a problem getting in. The isles are wide and clean. One of our movers did not lock the unit properly and Liz promptly called to let us know. She is always very helpful as is her staff. The entire staff has a great attitude.
All ways helpful for my storages needs in my small business, highly recommended.
Service was Amazing!! They helped with all my needs. It was a one stop shop they have everything you need for moving, tape,boxes, and even a truck. Liz was especially helpful with saving me money and getting the right unit for me.
Mary was the associate that first opened my account w/Storage Direct and has always been helpful and courteous when assisting me. Excellent customer service representative. I enjoy coming in once a month a seeing her smiling face. Now that there is new management there has been no change in the customer service provided by Mary. Thank you
Nice people friendly clean place
I have worked with many storage companies both for business and personal purposes in the past and currently. The staff at this facility have always been very helpful, courteous, and professional. I can always count on the staff to go above and beyond to make my experience pleasant. They give me accurate and honest information consistently, which is greatly appreciated in my busy businesses . Liz has always worked with me to make my experience with US Storage fantastic, and in fact along with Mary are the difference to me that set US Storage in the West San Fernando Valley, head and shoulders above the competition. My compliments to US Storage for having such excellent personnel representing them.
The staff was very friendly, knowledgeable and helpful. The property was very clean well-maintained and my storage unit was clean. I have had a great experience so far.
They were fast and friendly. I was in a rush to get a storage and they helped me and made things super easy. I was in and out and moving my stuff in before i knew it.
The place is neat and clean and have good employees that get me in and out fast thank you You da MVP!!!!! ;p(ms.gomez,and maria i recall)??
Went in last week and was greeted by two lovely ladies. They really helped me figure which size unit worked best for my current and future needs. Will definitely keep my business with them in the long run. Recommend this location to all you folks out there looking for a reliable and trustworthy storage facility.
I have had furniture and valuables stored in the same facility for nearly thirty years and through three owners: Public Storage; Storage Direct; and US Storage. In the years I have been there, I have had one instance of water damage coming from a manufacturer behind my unit and one instance of theft coming through the shared wall from another unit.
The current managers are by far the best we have had. They have also hired polite, helpful staff, whom I consider the best staff ever.
In one instance, several years ago, I added a second unit. While walking between my units, I left the door of one unit partially open. A couple of fellows came by and began to load things from my new unit into their truck. I was gone such a short time that I came back, caught them, and got my things back. I reported the incident to the current management and later learned that the perpetrators were no longer able to use the storage facility. I thought this was very much an indicator of " best practices" being used by the facility.
My only complaint is the amount of filth that gets into the units due to the blowing off of the driving roads. Things have to be covered with plastic, and even then they get dirty.
US Storage Centers
February 19, 2015
Becky, thank you for your kind words about our managers! We're really happy to hear that we have the best managers you've met during your 30 years of storage.
I love this place NO DOUBT! They have the friendliest staff and they are so helpful. I can definitely agree with some of the others reviews the ladies Elizabeth and Mary are absolutely amazing! I have had other units at different locations and no other property is like this property. This property is so clean and maintained very well. Not only is it beautiful but, I actually feel safe having my property stored here. I RECOMMEND this property to ANYONE who is looking for the best deals and the best service!
Location Info
9818 De Soto Avenue
Chatsworth, CA 91311
(818) 600-4527
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