Only Plummer Street is my experience (6yrs already) and the personal help, facilities are excellent.
The staff is very professional, the warehouse where vehicles, boats, and other transport vehicles are stored is immaculate. I feel very confident that when I keep my vehicle stored there, that there is no other place that keeps my car safe and protected. I highly recommend this facility for all your storage needs!
Smooth. Jose showed me around when I walked it. The next day Dave processed my reservation quickly, explained access and billing info! Friendly and helpful!
David was very professional and good man, I’m happy 😃
Awesome , professional and great rate for first two months, thank u
The workers at the storage facility made the entire process so easy for us. We are so happy to have booked our storage at this facility!
Professional, friendly and welcoming
Really great customer service. The place is very clean
Felt very good and trust the facility. I do not expect any break in's!
Enjoyed speaking with the original person Dave {Ibelieve} that helped me.
great customer service. excellent place to store your vehicle.
Excellent customer service! Clean and safe storage. Highly recommended.
Great staff super helpful. Very very clean facility and prioritized security.
Great facility, happy with my experience so far.
My experience was a great one. The staff was very helpful and professional. The grounds were always clean and well kept.
Great people
Dave, Bob, Pattie and Chris all very helpful
Facility is clean, employees friendly and helpful
Overpriced and some of the most asinine rules i have ever seen. Been here 10 years charge for everything and never give a discount for additional vehicles, or a any kind of a long term discount..
Great experience always. The staff really care about their customers and are always helpful and kind. The units and property are clean and safe.
Patty upfront, she was amazing. She went out of her way to help me. The facility is amazing. Very neat and clean inside and out. I also have a nice long conversation with Bob. He was great too. Everybody’s customer service. There was really good. Patty and Bob both answered all my questions. Thank you guys for your help. I definitely will be friends and family.
Very good happy about the storage thank you
Great access super friendly personal
Great experience. The process was fast . All my questions were answered. The person assisting me, Patty, was very professional and courteous. I highly recommend this storage facility.
I felt like I was a customer for years. Thank you for your welcoming experience. The most important part of all of this is to feel my brand new Airstream is in a safe space. Both Patty and Bob take their jobs very seriously and that is very much appreciated.
The team at my facility were and are amazing ery professional friendly a.d the facility is clean best storage I've e erseen great pricing as well 36
The employees are terrific. The facilities are clean. Other than raising the rent in a really arbitrary fashion, I really like US Storage.
Really enjoyed seeing your facility and so glad Bob Alonzo is still racing around especially at Valley Indoor RV Storage taking care of all the vehicle. That place is so clean, beautiful and organized! Amazing upkeep!!
And Bob, it was fun hearing what all you do there plus talking about NHRA memories, remembering Big John Mazmanian and memory riding in his Red candied apple coupe Funny Car on my birthday.Also Ed Iskenderian of Iszy Cams, and Winter Nationals will always be memorable sounds and nitro fuel smells...fun reminiscing with you Sunday afternoon...
Blast from Our Past!
Thank you all for the professional and outstanding operation!
Ann& Nelson
Safe & clean facility. Staff are friendly and caring.
very attentive welcome. Good service. We let our vehicle with confidence.
So far the most awesome storage people I've ever dealt with way better than U-Haul. And I hope to have a decent wonderful long-term experience with them.
My experience with US Storage has been a very good one from start to finish. The staff is personal and actually listens and helps.
I recommend this facility to anyone who is looking for a clean, safe, affordable and friendly place to store their valuables.
Tried to steal my money and provide Me nothing. $14 still owed and treated me like crap
Dave was helpful and informative
Experience was great patty , bob , chris ,dave have always been of great help and they make things easy and fast
I had an amazing experience with your facility. The facility is spotless!!!!! The staff is so friendly and very helpful. Patty is one in a million!
Everyone is always friendly and super helpful.
Amazing service, amazing people. I spoke to Patty when I got there and she’s a complete sweetheart and helpful human being. Quickly set me up with my unit, gave great explanations of how their system works to get in and out with a smile and good energy.
Working with David was an amazing experience. He is so friendly and so nice and explains everything in full detail.
great easy experience with the storage unit. People were very nice and supportive.
As a return customer, your staff is very friendly and helpful. Great customer service.
Patty and the team at Valley Indoor RV Storage are super friendly and alway provide outstanding customer service. They take great care of my various vehicles and have no problem responding to special requests. The facility is also clean and organized.
I refer all of my car collector friends whenever possible.
Thank you,
Michael McNellis
From the very start the employees were very friendly and explained all the processes and procedures very clearly.
Rental process is straight forward and there are options available.
Staff members are willing to assist when dropping off or picking up your recreational vehicle.
Facility is clean and well maitained.
Good staff, helpful and professional.
A friendly and polite experience right from the beginning to the end. The attendant was very informative and very helpful and straightforward. An excellent experience.
The staff is great! The unit is clean and well lit. I have nothing but good things to say.
Feel great. Patti was very friendly and helpful to me. This is my second time using the storage.
Very happy, everyone went above and beyond to help make our storage experience a positive one. Dave was extremely helpful and accommodating in getting us in with our Airstream on short notice, and also helping us to secure a short term visit as we were passing through from Colorado with a week and a half layover in Santa Monica. Dave made sure we were well informed on all aspects of the Airstream’s visit…
Thanks again, we appreciate the help and great customer service.
AJ and Shannon
Valley Indoor is fantastic. The facility is clean, well guarded and the staff is second to none. They seriously treat us like family. I have priced other storage facilities and their pricing is very competitive. We are very happy.
The place it’s grate the only think is your restroom are very very dirty it’s not for humans it the only complaint I have
I specifically chose US storage at the Plummer location because the storage is inside a building and this units are not exposed to direct sunlight
I have previously used storage units that got so hot. It melted items I had stored in them and compromise the glue in furniture which fell apart or delaminated
Staff great helpful and the facility has excellent security
Very positive. Very personable, great customer service.
My experience has been great. Customer Service is excellent which is the main thing I look at. Gret Job!
Loved David and Patty. Nice facility. Need to feel more confident of it’s security. Still have unanswered questions about video or electrical security coverage, even as I understand the need for that information to be kept a secret.
I shop the round and looked at 10 different storage. In my area. And out of all of them, this place was the most amazing place period and not just because of the facilities Or the awesome perks. But the people were amazing. Patty the front clerk was the most amazing person that I have met in years. You could say the other places fell short of a Patty, and that's why I came here.
very easy. straighforward
Everyone was pleasant and helpful. Went out of their way to make sure I was satisfied. Patty, David, and Chris
Great! Patty and the crew are always awesome!
Good, people were pleasant and instructions were clear.
Absolutely love this place you guys are extremely professional & everyone in the office is so kind . 10/10 would recommend to friends and family
Great! Patty & David both deserve raises and guaranteed employment for as long as they want it.
Excellent.
Both Jose and George are very nice people. They are the reason I rented from you after calling others.
Thank you,
Michael
Fantastic group. Patty, Bob and Dave were friendly, professional and attentive/responsive to my questions and needs. Really solid team.
Patty walked me through everything and was efficient and clear with her explanations/directions. Bob walked me through the storage garage and I felt like I was his only customer. Treated me very well.
We feel very fortunate to have found this facility. Spotless, professionally managed, and secure!
Patty…Rockstar! knowledgeable, accommodating, and kind!
Great. Excellent customer service.
I was very pleased with the service and help I received. Jose, was extremely helpful.
Great people running RV storage.
I am so glad I found this place the staff is very nice and very helpful and they always try to give you the very best deal they can and the prices are very good compared to other places The facilities are really nice and clean and the best part is the storage units are all located inside a giant warehouse so it’s always nice inside and about 20 degrees cooler in the summer and they have multiple access doors not to mention they also have big hand carts /Dollie’s they let you use for free and the really great thing is the access hours are 6am
To 9pm.You won’t find a better facility or friendlier staff and they can store everything you have Very happy I found this place I am at the Plummer St Location
In Chatsworth Ask for Patty she’s the best .
very good, nice people and clean facility
It’s always a pleasant experience! The staff feels like family.
Patty and Dave were very organized and professional. I feel excellent about leaving my RV, I know it is in good hands. Thank you.
I love Patty Bittle from Valley Indoor RV & Storage Centers.
She has been nothing but helpful and very nice.
I had a really good experienceverybody so nice happen anything we need everything great
US storage is very professional. I just wish that the price of renting units would be a much more stable over time.
Great crew at The Chatsworth location on Plummer!
Not so great to charge me a $24.00 doc. fee again for another space since I already have 2 spots in there for over 4 years!! Horrible customer appreciation and skeptical on possibility staying longer with US Storage corp.
It was great. Both Patty and David were very helpful. Thank you both!
The personnel is very nice and helpful.
Professional staff. Clean facility. Safety appears well managed.
No pressure, very accommodating staffs, clean and very secured storage.
I like everything all the information the place is clean the people who work there they helped me on every single question i asked
The staff was very friendly and accommodating. It was stressful moving and taking longer than expected. They made storing our trailer easy and convenient while we waited for our place to be ready. We appreciate the white glove treatment we received and will be back in the future.
I am very pleased with the service and the people who work there. they are very polite and extremely knowledgeable. When we need our RV and call, it is always ready. Would not use any other storage facility.
The greatest thing about US Storage is the speed with which I can get ahold of someone. And also, every staff member is professional and has the answer to any question. A special Thank You to both David and Peggy
excellent customer service from all of the admin and staff.
clean and courteous
It was quite good they accommodated me in any way I needed.
You are always so wonderful to work with! Thoughtful, patient, and you care about our trailer. Thank you for giving us such a great second home!
Amazing experience so far. Move in was fast and affordable and the staff is Outstanding.
Service was above and beyond from the moment I called to get information. Patty was able to help answer all my questions and get me a spot right away.
Neat, clean, secure, friendly staff, especially David that we worked with before as this is our second time with US.
Prices are steep like the rest of corporate America
Charge the most you possibly can☹️
This is a really great facility. The service is excellent, the people are friendly, responsible, and very good at what they do.
I’ve had nothing but a great experience here. David has been so helpful and friendly. I will certainly recommend you to anyone needing storage.
Very friendly and efficient
I felt very good and at ease with my experience with the team at U.S. Storage. I just rented an additional unit and it was an easy and pretty quick process done over the phone. I spoke with several representatives and Patti in management. The whole team is always pleasant, patient and knowledgeable.
I feel great
Great people, great service 🤙🏼
I like this place…
Ver clean…
It was awesome! Everyone was Polite, patient and very easy and pleasant to work with!
I've been here 5 years. You get what you pay for. I love to come back to see my stuff safe and in great condition.
They always take care of me, they go above and beyond to accommodate me. They are #1 in this Industry.
Some of the best people ive ever worked with! Love everyone from Patty, Chris, bob and Dave. Keep up the great work and thanx for everything!
This was my first experience. Great customer service. Clean facilities. I’m sure my car would be safe here.
Everyone has been terrific!
I’ve never felt safer in a storage facility. Patty was incredibly helpful. Cleanliness, customer service and security are the best.
Very good Ms Patty and David and the rest of the workers are so polite and nice they are awesome
Friendly and very professional.
My experience with US Storage (Plummer St.) was exceptional.
The team provided excellent customer service, the process from A-Z was seamless.
They paid close attention that I was comfortable offering me water and made sure I understood every step of the signing process in layman terms.
Thank you Patti, Dave & team members!
I store my vehicles and trailers all around the country and the fine folks at Valley indoor in Chatsworth are some of the most professional and wonderful I have ever worked with.
Patty, Dave, Bob, the entire team have always gone above and beyond to accommodate me and my vehicles
10 out of 10 !!
Patty and Dave are super accommodating and worked with us to transfer our existing units and move into 2 new units. They were so friendly and we love the Plummer location since it’s indoors!
People were so professional and kind onboarding me and taking care of my trailer.
Pat and Dave have gone out of their way to provide a pleasant experience. I previously stored in this facility years ago and see the care and quality hasn’t changed. Highly recommend.
I loved it my friend and I felt it was very easy to do everything and very well explained!! Loved Dave and Patty 👏🏾😌
Dave and Bob were incredibly thorough and friendly..
The staff are very friendly and made everything easy.
The facility is also the cleanest I have ever rented from.
Highly recommended
David and everyone were great and very helpful. The place is clean and feels very secure.
The Chatsworth US Storage team is amazing! We needed indoor storage for our Airstream. We waited for 8 months, but they kept us updated the whole time and offered outdoor spaces when available. When the time finally came, they made sure the process was quick and easy. The whole team was helpful in onboarding us and complimented our rig. We are so excited to have our shiny disco ball at home with their incredibly capable team!
The lady, Manager and Arman was very helpful and friendly, I got the same storage unit that I wanted for my business. Great service and good storage.
I had a great experience. I actually went to other storage places and I wasn't impressed. My friend who has a unit with US storage recommended it to me. He took me me there and introduced me to Dave who was very friendly and very professional. He showed the different sizes and gave ed one that was close to the entrance. The place was clean and cool inside. The other thing I liked was they are all on the ground floor. I would definitely recommend US Storage to my friends.
I really like this storage, I called before hand talked to a lady named Ally and she was very nice and helpful on the phone and also helping thru the process of filling out paperwork when i came to get my storage unit. Overall i love it so far,
very professional and a organized location, enjoy a clean secure place for my autos
Very friendly, comprehensive instructions and information. I love that this is a family feel type of place, and that you make it so easy to pay on the phone as well. Thank you!
Big service , every body was perfect , gentle and very professional.
The place is secure and clean.
Very patient whit french canadian.
Thank you
Staff were courteous and knowledgable. I was able to secure a rental from out-of-state in just a couple of hours.
Im so happy i found this storage, high quality customer service provided, Answering everything i asked even explained me how to pack boxes properly since i never had experience with it, I’ll be to recommending others here for sure, Thank you Patty
My experience was positive. Everyone was pleasant and easy to speak with. Picking up the trailer was convenient. I called and the trailer was ready at the time I requested.
David was really helpful can’t wait to keep my storage safe …very happy with his services
Dave and Patty were very helpful. They treated me no different then a person who is parking their $250m RV versus my little 21Ft toy hauler.
I highly recommend this place. Prices are fair.
It was a very easy experience. With all my questions being answered. Most before I even had to ask. The staff was very attentive to my storage needs. Thanks Patty and Dave! All Star Employees!
Excellent care and service by all employees there. Facility was very clean and very orderly
I loved the experience. Would definitely refer my family nd friends. Great customer service
Great people, clean facility, workers who enjoy their job willing to go the extra mile.
I worked with a nice lady at the Plummer location. They were all very professional and helpful. The facility is clean and the procedures seem to be well managed. A good feeling when storing a car.
From the moment I entered the business it was a positive experience! Everyone was friendly, professional and welcoming. The sign up process was quick and hassle free and all my questions were answered. US Storage is awesome and should be the top choice for storage needs!
The customer service is always phenomenal. Great facility; clean, secure, but it's the crew that keeps me coming back.
Very nice people, the place is clean, I woold recommend the place, David an excellent person, I really like the customer service!!!!
The storage is neat and clean.
Patty helped me with the renting process. And it's fast and easy. She explained everything clearly.
I love this place.
You guys are the best. Thank you for your great service!
It was absolutely fantastic! From the moment we walked in the door we were treated almost like family. We had been trying for months to get an indoor space at this facility for our brand new teardrop trailer but they were always full. We've called every month since February to see if anything came available. We ended up having to store our teardrop all the way down in Corona even though we reside in the SFV, but we stayed diligent and it finally paid off! The staff went out of their way to set everything up. We were also extremely happy with the facility itself as a whole. We were taken on a golf cart tour of the facility and were amazed by the size, cleanliness, and security of the premises. The place was like Fort Knox, and I'm not kidding! We felt very satisfied with leaving our new baby here. The added plus is that we can keep her plugged in so that we will always have a full battery when we take her out on a trip. If you're looking for a secure place to store your vehicle or trailer, this is definitely the place to be; If you can get a spot of course! We definitely want to thank the staff for your hospitality and hope to store our teardrop here for many years!
The entire staff was courteous and informative. I was very happy with my experience.
Very friendly and accomodating
All the staff members were helpful and I felt good about leaving my RV in their hands for safekeeping.
I am so happy that we found this storage to store or trailer when we are not using it. I have already recommended to many friends and family and hopefully they will use you also !! everyone there is so friendly and helpful!!
Amazing staff, clean and organized storage. Everyone was so kind and helpful. The best storage facility I’ve found!
Great storage unit, nice and clean and affordable and very helpful staff
Everything has gone very smoothe and efficient thank you
Has been great. Kind and professional!!
Great , friendly and clean facilities
Awesome 👏🏼.. great attitude and smile 😊.. I am glad the other storage near by gave me bad customer.
Great place nice and clean also really organized..
Good Job !
I felt welcome and that they love cars as much as I do. Good customer service and I would recommend.
Very good and secured place. Clean and neat. Good Costomers reception. Highly recommended.
Everybody is very helpful and the service was great. Very clean and nice easy accessible to units.
We now have used your facility two times and we won’t think twice in the future, you are AWESOME, you look after our cars as if they are your own and we have no worries leaving our cars there when we travel. You even charge my Tesla for me. Thank you!
It was great . Everyone was very professional and helpful . I really appreciate you making this so easy .
Super easy to arrange storage and access vehicles.
Your staff is very customer oriented and professional. Dave went above and beyond to ensure that I got the storage space I wanted. It’s very convenient and accessible. Thank you for making my experience easy and satisfying! I go by Sudie Tinson not Chamblee for future reference.
Great customer service. Made me feel appreciated. I have my boat and new motor home there.
Great! Friendly! Very clean. Easy to access. Love it!
Incredible, caring , clean and beautiful facilities
Internet search and also have auto stored there
I have had a good experience with the storage facility. The employees are nice, helpful and courteous.
Nice , easy and get to the point.
Staff very nice, knowledgeable and efficient.
The staff is extremely welcoming and courteous.
Employees could not have been more helpful or friendlier.
I was extremely impressed. I have not had this level of service from a storage facility ever. The staff is professional, knowledgeable, and very helpful. I also would like to comment on how clean and organized I found the facility. Could not be more happy to have made the decision to partner with US Storage.
Excellent customer service, employees are very helpful and take the time to show you the unit and facilities
I felt it was a great experience. I was informed about everything. The facility is extremely clean and very easy to access.
terrific, the staff is amazing. thoughtful and responsive
So far I like the place it is very nice clean and the people are very nice and helpful
Everyone was great, appreciate the smooth process!
Excellent there staff stayed a Little late just to make sure myself and my lady were able to open a storage unit with them which completely took a nightmare of a last minute move and relieved us of the overwhelming feelings of not having anywhere to put our stuff that night. Friendly motivated people work here not once have I ever felt disrespected, yelled at etc each employee seems to love their job hands down best place in the valley
The employees were very friendly and helping. I love to be a part of this family.
We are very happy with the help that we received in order to find a storage space that best fit our needs. Bob and Frank worked hard to make that happen. We appreciated all the help and we are happy with storage area that we are renting.
Very nice staff facility is clean
Everyone was very professional and helpful and we feel like we can store more vehicles at this location!
Better than expected. Very kind and helpful staff
Best team out there!
I love this place and the awesome service.
Gal
Excellent service, happy I found this location.
Excellent service by Dave and Patty,
Facility is excellent, secure, clean and well maintained.
If allowed you can live there LOL.
Thank you
coco
No complaints at all! all very friendly helpful people
It was awesome felt very welcomed and everyone was very kind and helpful, would definitely recommend to others
Experience and staff are great. Facility is top notch. Highly recommend.
Very great customer service. They was very accommodating and helpful. they keep the facility clean and the environment pleasant in the warehouse. Patty was amazing.
One of the best storage I've ever been.. Staffs were nice and very helpful.
Very helpful and understanding in regards to customer needs.
Amazing service
I was honestly not expecting much because of previous experience with other places. But walking in there was tons of courtesy and provided information. I was planning of shopping a few places to find the best places but after five minutes, I knew this was the best location for me. Dave was a huge help in explaining things and walking through the security pad. Happy I became a customer here of two units. Thanks
I felt like maybe your prices could be a little more reasonable or match each others prices or do special promotions for people who artist have units. Like a unit lottery. To where we get 50 % off a month or loyality gift card every 6 months of just 10 dollars to statbucks or target or walmart ( dont tell em its 10 buck's bc youre trying to gain interest. I found that you were higher than the other us storages but i needed my kids things put away until we can find a home. So with that being said i can say tho is you made up for something When you guys said you close at 845 not 6pm that was a deal breaker for me. The unit is far though and I'm disabled so that made it little harder. But over all in good really.
Was a very pleasant experience even with Covid19 these days. Dave was the associate that assisted me. He was very professional and through, and answered any questions I had. The facilities are very clean also.
I highly enjoyed my experience with the US Storage Centers (Plummer). The staff was friendly and helpful. And the facility was well-kept and clean.
Only place that offered a space with an outlet so we could keep our battery charged, and the storage cost was a good value. Staff was friendly and helpful
The experience with this so far, was relatively good.
Incredible experience! Professional, clean and very safe during covid times.
Wonderful! Excellent, professional and friendly staff who are always willing to provide top-notch customer service, ensures that everyone's storage needs are properly taken care of by recommending appropriate space and cost-saving ways to the existing and prospective tenants, and both the Manager and the rest of the team have been very helpful and go above and beyond the call of duties.
The facility is well-maintained - always kept clean and safe.
I highly recommend this facility to everyone. It has always been a pleasant experience to see the friendly staff and such a comfort to know that they have your best interests by providing you with the most cost and space effective recommendations for your storage needs.
Staff was knowledgeable and helpful!
Great. Very professional, explained everything clearly. Thank you !
Very professional
Friendly
Answers all questions
Very clean space
It was easy.
Not sure why there was an additional .50 cent charge on my card the day after I rented and I wasn’t notified.
The Plummer team works really hard to keep me happy. Always available, always ready to help.... Keep up the good work
Amazing, very professional, organized, very nice people an a great facility.
Wonderful service from friendly, competent staff. Storage facility is immaculate.
Great security. We are totally confident that our RV will stay in good shape while being stored here!
Patty and team at the Chatsworth location are the absolute best. Thanks!
Patti is very nice and accommodating. Very helpful. She made everything smooth and easy. The whole facility is very clean and easy access.
I like it, very good customer service. Efficient and clean. Thank you for your service.
Working with Patty, the manager was a joy. We've already told a dozen friends and work friends directly and through our various blogs and business webinars. In fact, you were used as an example of how business should be conducted in one of our marketing webinars. The gist of the message was that you can spend all kinds of time, money and resources to get people to your business, but you can't do much if you can't give them the service that you promised in the first place. Patty, you and your team do it right!. Thank you!
I booked this location in error, and feel it was the a Best mistake I’ve ever made!! I feel welcomed Sam was Amazing! Took me by the hand and walked methru the process with a great attitudes!! Then introduced me to Sam and Patti of whom I’ve read many Great reviews.
Your staff at this location is super great. Much like a family of people that care about my prized possessions.
Great customer service, I was able to drop three cars off before I flew across country. The stayed after closing to make sure I was taken care of. They are the Best!!!
The experience was great and the transition was smooth, I was greeted with professionalism and because of that I would recommend your facility to others.
It was fast and easy! Great customer service!!! Very welcoming
Very nice and helpful staff
Patty is fantastic. Great customer service. Facility is clean and comfortable. Definitely would recommend a friend.
Great. Everyone employed here treated me with respect and made me feel like family.
We first met Sam when he gave us a tour. When we signed up we met with Patty and Chris. All interactions were first class!
Difficult circumstances, but everything seems to have been handled well.
Perfect. Everyone is exceptionally helpful and makes everything from signing up to picking up super easy. Was planning on only one storage space but now using two. Had a problem when dropping off a new RV purchase and they helped read instructions and troubleshoot to get unhitched; well above and beyond what’s required. THANKS.
Excellent customer service!!!
Great staff! Very helpful and kind. Never a hesitation to try and help!
We always like to store our vintage cars with this group. We feel they really care and appreciate our business. They take excellent care of our property and their facilities are clean and well cared for. Every person who works there are always helpful and friendly. This is the best place in LA to store vehicles.
I had a great experience with the staff at US STORAGE The staff was great, the facility is very well maintained and very secureI have recommended the facility to my friends that are looking for a storage facility.
Easy and very professional very secure which was an issue with many other storage facilities great staff
Customer service was amazing! I was nervous as a 1st time renter but I walked out of there feeling confident I choose US storage to rent from. Price is great & I love the extended access hours
Hi Im an actress and used to getting paid for blogs and advertisements .. But US Storage center needs non of that at , as, just visit the site yourself. It is hands down the best storage Ive ever had so far..I just booked with them 1 month ago. Best Pricing for what they offer which is state of the art locks> u have to pay 12 bucks OK... no one can cut it or hack it... makes me feel safe, and DAVE ... Thank you! Dave is very specific on how ur lock works and how to get in and leave the facility. Usually storage etc... places.. ( No Pun Intended) treat You Like a number$$$ too good to be true pricing.. then only 6 months later raise pricing til u had to move out! For Long term or short, not the vibe I got here.. seems like family pricing thats in other words FAIR.... hoping for the best at US Storage!!! Q xoxo
Sammy was extremely helpful .A Trouble free experience
Excellent...staff attentive and helpful
They were professional, thank you
Great experience very professional employees and very clean storage facility.thank you.philippe
Amazing Staff and So Impressive Of
Team You All Have , So Appreciate
The Professionalism and Management Staff Qualities Of Patti , David and Sam
Respectfully ,
Mark J. Avila
MJA Consulting MGMT.
Very friendly staff!! Unit was reasonably priced and even got 2 month 1/2 off!!
Clean easy access.. very satisfied!
The staff at the Chatsworth - Plummer, CA location were friendly, thorough, and made the experience quick and easy.
Very helpful staff. I feel my RV is in good hands for the next four months while I return to rainy Portland and my RV gets to sit in the sun in Southern California.
Everyone I came in contact with with extremely helpful and each of them went out of their way to assist me. Patty, Dave, Bob and Chris. I would highly recommend them to anyone with a storage need, but especially a unique one like an RV, classic car or boat.
First time we had to store our 30 foot motor home.
We met with Dave who gave us a tour of the facility. We were very impressed with the clean well organized appearance of both the inside and outside storage areas. Later on we met with Chris and Sam who proved to be knowledgeable and professional.
Bottom line I was just impressed with the place and comfortable having our RV stored here.
Friendly, felt personalized. I like that is clean and good lighting as well.
Getting storage was a Quick process, great deals and pricing, friendly staff, and very clean place.
Dealing with Patty is always a pleasure and the guys in the back take pride in their work.
Very good service but still beleive that the price is a bit to high versus competition. 16$ vas 13$ create a good %. For the balance every thing is ok
So good! Everyone has been so incredibly nice and helpful. I felt really good about choosing this storage space because of the people working there.
Great, You were referred to us by Mike Feinstein who has used you and he contacted Paddy who in turn contacted us. we checked out your facility and Sam & Bob where very helpful. Very happy.
Thanks. Martin - New Zealand.
Very friendly and was able to take care of all my needs last minute would definitely recommend
Excellent. Great facility and very friendly people.
Excellent, Patty, Bob, Sam & Dave were all extremely helpful! Facility is also excellent, clean & professional. Would highly recommend.
Since day 1 of walking in and touring the facility, everyone has been extremely welcoming and professional. Security is top notch, the warehouse and office is clean and inviting. Overall experience for me is A+. Keep it up!! Thank you.
Sean
Fantastic customer service! Every single person that works there is just so friendly and helpful!
staff is courteous, facilities are very clean and professionally kept.
This is my second time renting here. I enjoy the cleanliness of the facility. I feel like my stuff accumulated less dust on it in storage for a year than it would have after one year in a house. No bugs. Amazing, super helpful staff. Patty is amazing. Love this place. Just wish when the rent went up, it wasn’t such a steep increase.
So happy the doors of the unit is what I looking for, very easy to open and put big things in.
It was wonderful! David had my paperwork ready. He was extremely thorough in his explanation of policies and procedures of the facility. David was friendly and professional, he went over things people generally miss in the fine print while I was signing the application. Regarding the actual facility; clean, easy to access from the two different gates, aurospacious location. David even explained the procedure for upgrading and the deadlines for doing so without forfeiting any days of paid usage of the unit currently occupied. Giving notice prior to the end of the month and so forth. The promotion extended to new renters is excellent. I was able to move in with a minimal payment upfront. I was advised that payment would be due on the first of each month and what it would be. I plan to be a long-term tenant and would most definitely refer friends, colleagues, and family to US
Great service and the facility is top notch..sam is especially helpful and got me everything I needed with no headache!
Very good people and great service. Staff did a great job.
Overall amazing the best.
Fantastic!
Patty and her team sold it.
Excellent job. Everything was explained and got a tour.
Valley Indoor Storage is the best. The staff is very friendly and professional. I feel like my cars are in good hands and appreciate the professionalism. I am also impressed that they all know me by name. I will definitely recommend this facility to friends.
Staff was very helpful and took great care of me. Thank you I will definitely recommend
The staff was friendly, professional and knowledgable. They made me feel comfortable about storing my car at their facility. The facility itself is secure, clean and well organized.
Great people working there. Very helpful.
What makes this place so special is the staff that you have working there always willing to go the extra mile to help you.👍
You folks were amazing. So helpful and sensitive to the natural stresses of moving. We came away with such good feelings. And your ability to choose the right size room for us was shocking. It was perfect. Thank you.
Very clean place. Staff are great, the inside is perfect not hot. Perfect temperature.
Fabulous Experience !!!!!
Nuff Said
BMatias
Great cowrie car overall! 😊👍🏻
Helpful, understanding and compassionate. Being from out of state and handling a family crisis we needed a storage solution immediately. Patty listened to our problems and gave us a perfect solution with at a great price. Thankyou!
Easy initial sign up process, nice professional services offered.
The Employees at the Chatsworth facility are fantastic!