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Alhambra Self Storage
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About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 9:00am - 2:00pm
Gate Access Hours
- Mon 6:00am - 9:00pm
- Tue 6:00am - 9:00pm
- Wed 6:00am - 9:00pm
- Thu 6:00am - 9:00pm
- Fri 6:00am - 9:00pm
- Sat 6:00am - 9:00pm
- Sun 6:00am - 9:00pm
Features and Amenities
-
Climate Control -
Passenger Elevators -
Electronic Gated Access -
Video Recording -
Employee(s) Speak Spanish -
Boxes & Moving Supplies -
Moving Carts -
Kure It Certified Location
Facility Description
US Storage Centers of Alhambra, California is located conveniently directly off the 10 freeway at Elm Street and Hellman Avenue. At this facility there are small to large boxes, wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, disc locks, and brass padlocks to make the process easier for you.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Designed for Security and Convenience
This brand new flagship self-storage property opened in July 2014, and it was developed from the ground up with the focus placed on our customer’s needs. Loading bays allow tenants to back their trucks up to the building for loading and unloading. Large parking spots are included as part of the design to make it as easy for tenants to enter and exit the property. Hand-carts are also free for tenants to use while loading or unloading their belongings. This location is near the hub of cities of Monterey Park, San Gabriel, Rosemead, San Marino, Pasadena, and the Los Angeles districts of El Sereno and Monterey Hills.
Languages Spoken by Managers
English, Spanish, Mandarin, Cantonese, Wencunese, Taishanese, Jiangmenese, and Nahuatl.
Community
The city of Alhambra, California boasts a rich history beginning with its founding in 1903. To this day the city is highly residential, filled with families and beautiful homes. A variety of restaurants and shopping centers pepper the community and make for a fun place to live. Locals like to eat at The Hat, a delightful outdoor restaurant that began serving hot pastrami sandwiches in 1951. The famous Alhambra landmark has since gone on to open several chains in Southern California. But, if cured meat doesn't interest you, Main St. boasts several new restaurants, retail stores, and other fun establishments to explore.
Kure It Certified
Our Alhambra storage facility is also a Kure It certified location, actively participating in efforts to raise money for cancer research. Kure It, established in 2007 by US Storage Centers Chairman Barry Hoeven, was founded with the purpose of raising money for innovative research directed at types of cancer that receive little or no funding for research. As of July 2014, Kure It has raised over $2.7 million dollars.
Customer Reviews
Secure
Very good,I have no problem 's
Great experience with Christina and Justin! Both were so helpful to me and to each other. I was upgrading to another unit and they advise me the best way to do that. I’m very appreciative!
I was helped so kindly to attain a new space. Very professional
Justin in the Alhambra facility made everything super easy, from getting information on the different size units that are available, to showing me to my unit… he was very helpful!!
Great the help i needed at the moment thanks.
Love your Staff!
Concerned that my monthly rent just went up and took an almost 35-40% jump this upcoming month after less than one year.
When office is closed. Then no restrooms .All the place I have had storage. Restrooms are important. Then there is no where to throw trash. Expect on the floor. Wow
Christina was very polite and welcoming when I first showed up there. The price was pretty good, but the unfortunately it went up 50 bucks per months shortly after signing up. All in all it’s a good clean facility and I would recommend them to others.
Overall my experience was positive. The facility is clean and well managed.
Very kind and accommodating staff. Christina is always so helpful. I appreciate the cleanliness of the area.
I’m happy because you reconsider my request to lower down the increase of my rent. You are very considerate and helpful. I most likely recommend you to all my friends and family and to all the people who wants to do storage. Giving you 10 stars 🌟
🌟🌟🌟🌟🌟🌟🌟🌟🌟
Thank you so much 😊
nice place
Horrible
Perfect and wonderful,,Christian Miranda is thr best and so intelligent and respectful,,
Worst experience of my life! The whole sign up process is screwed up.
It was bizarre when the code assigned to me would not let me into the floor where my locker was located. In the 3 months that I needed this locker I had to change the code twice (to codes used by employees) in order to get to my locker. Nobody could figure out why the initial code assigned would not work and there appeared to be no way to replace it with a code that belonged only to me.
Excellent 👍
Experience is great but cost of the units are getting expensive.
Great customer service. However the price went up by 50% within a few months which I am unhappy about.
The staff has generally been very helpful & cordial.
However the fact that the large roll up door is STILL broken is ridiculous. I’m paying full fare for a storage space in the expectation that the it is fully functional & secure. Please provide update regarding repair.
always easy
Christina was great!! Great service.
Great experience, everyone is very helpful and keep the place clean. Sometimes there is no carts available but most of the time I was able to wait a few minutes and get one from another tenant. Great deal for short term lease on their website.
While the facility is adequate, the rising cost of rent is the biggest issue. It is frequently being raised and impacts renters financially causing us to have to reconsider continuing to store items at the facility and seek out another storage facility
Very comfortable
Cancelled my space in adequate time to avoid extra charges. Ended up having to pay for insurance for the month after I vacated
The price went up. There's usually no carts whenever I come in. There's no trash bins for customers to use.
good
I’m very satisfied with your service & the individuals that I have came in contact with, are knowledgeable & friendly to talk with. Thank you, Charles
Really great! Christina and Gregory have been so helpful.
Great
Terrible experience. The rules are predatory as most people using quick temporary storage don’t have 10 days notice to give because we don’t know when we need to get our stuff out. Resulted in me getting charged for an additional full month for 2 additional days of storage. Not pro-rated as should be. Having to buy the lock is another scam. The manager at the location was very rude. Would never use again and make sure I tell others to avoid as well.
You are running unchecked and unregulated to repeatedly raise rents without limits. You wait until I am moved in and then jack up the rent when it if difficult to turn right around and move out again! Nearly $1000 per month for 4oo sq ft is a higher rate than industrial workspaces or an apartment! I would never recommend anyone to be taken advantage of like this!
I am paying for my son’s items being in storage at this facility. It is clean and staff are courteous. My dissatisfaction is based on being charged a completely different monthly amount with no warning, nothing in writing, no notification whatsoever. That’s not good business.
MY EXPERIENCE HAS BEEN EXTREMELY GOOD
I am not able to payment my bill in advance via phone or online
Very friendly and secure knowing my items are being taken care of by good people.
Hate it
Aside from the high cost it's great
VERY COMFORTABLE
Great
Your worker took a double payment,I didn't tell him to and a young sarcastic woman was just rude when I asked her to go with me cause I had a problem with my lock
U keep raising the price without adding value.
Ok. Late fee is high
And the raised rent is too much
From 420 to 470
I will probably stop renting soon :(
I have been waiting for several months for my refund!!! Calling you guys is of no use. Give me my money!!!
You're quick to charge late fees when we are late! What about adding interest for making me wait months!!!
They’re already expensive. They told me I would get a discount for two months but never did then they randomly raise the price without notice. Very disappointed.
It was great. Employees were friendly and helpful. The process was easy. The location, even moving items late at night felt safe and secure.
It was great at 1st. But when, my things got stolen I was treated like I was the criminal. I wasn't notified about the break in until the 3rd day. My storage was left opened one whole day and no one had noticed. The staff working that Sunday definitely wasn't doing their job. It was visibly damaged and they had left some of my items outside.
Everything was great. I needed more signs regarding the parking arrangements and operating hours. Tje place was clean and organized.
Great friendly customer service
Fast & friendly customer service!
Very good
Comfortable and trusting
There was a confusion regarding getting credit for the renters insurance proof I presented to front office staff staff. A proof of approval to the document I presented was ultimately rejected. A follow up mail correspondence indicated the rejection. I went to the front office the following weekend and presented a more accurate proof of renters insurance so I could be exempted from the insurance charge typically to storage tenants.
really good so far, it has not been any issues at this time. I appreciate the staff at this location.
Happy with the storage and customer service. 10+
friendly workers and easily accessible storage
Great!
Very cooperative and helpful.
Very clean , cool temp storage, and very accommodating staffs.
Dishonest payment overphone bleeps had to pay late fee of 20% due to there phone processing error.
Paid a year for a storage that I had no access to cause they changed the lock.
During covid raised my rent.
Distraught lost two to auction that I haven't been reimbursed yet.
Many complaints put in over phone to district. These people
Clio Menjie are dispicable liars and management district don't followup and resolve issues. Mind you I have been with them since twenty sixteen.
When I tried to move into another unit that was 15ft. Larger. 8×10 to 10 ×15 they denied my reservation. This happened twice. They been charging me all this time very high prices. I don't know how these people sleep at night.
Great customer service
Love it
Truly enjoy the staff at Hellman in Alhambra. Fantastic staff you have. Lighting is an issue in the storage rooms. Lack of carts too. Pricing is a bit high.
very good
I had a good experience
Very pleased and happy that the prices were very reasonable. As well great and easy access to the facilities at any time of the day.
Very good.
Satisfied. The service was excellent and the facility was clean and safe.
10
So far everything is just fine! The facility is always so nice and clean, the security doors are always functional, the staff is always available for questions and answers. Thank you!
Great except for when raise your initial rate 6-9 months after signing up! Other yhan that, you guys run a great place.
Professional, helpful, respectful, and secure. 10/10 will continue to store my stuff there.
Have more available carts
Securing a storage unit was fairly easy! The staff was kind and informative. We were able to get a good 3-month promo deal on a unit, however the price for the unit increased significantly afterwards. The facility is clean and seems to be well-maintained and managed. We just would’ve liked a more affordable monthly rate considering we are coming up on a year with this facility.
Love it here love the customer service
I feel really great about my experience during my duration at US Storage. Chloe, Mengjie, and Raymond always answered my questions or concerns. Keep up the great customer service!
Staffs are friendly and helpful,storage area are always clean.
Fantastic!
Good experience however pricing is high and wish that it would be prorated for actual time used
Ok. I feel secure and safety leaving my boxes there and the attendants were very courteous.
Pretty good. No real problems other than it seems there could be more dollies and a little cheaper
Very professional assistance in getting the unit I needed thanks
Great~
The customer service and storage is top notch. The pricing, however, is not as competitive as I would prefer.
Friendly and helpful staff who are always available.
Great!
The staff was very friendly and helpful. Made things very easy.
Customer service is friendly and provides good information.
great customer service, friendly & reliable staff, and overall a company that listens & tries to help out in their best abilities....
Nichole provided excellent customer service and handled all concerns with clear and concise information.
Loved the moving truck perk!
Love the well maintained facilities!
Really appreciate Mengjie's superb customer service.
Very satisfied
My experience was very positive. Nicole was friendly and professional. She took the time to show my husband and I our options and ensured that we were able to use the moving truck within the date/time that we needed it.
It was a great experience. The staff was so friendly and informative. The place is impeccably clean and safe. The whole process was easy thanks to Nichole.
Awesome deal at 50% off on the first month even with if you only rent for a month. The place is exceptionally clean. Mengjie, the guy in charge is friendly and efficient and very thorough in explaining and answering questions. Highly recommended.
Have loved it!
Great
I rented online and the location manager contacted us right away and was extremely helpful. When we arrived, manager had all the paperwork in order. She showed us the room and gave us key to rental truck. When we returned we had to wait a bit since she was helping 3 other customers. She was very attentive and kept apologizing to us for waiting. US Storage Centers should consider hiring other people to help manager on site on the weekends. She never lost her cool and was extremely friendly with all the customers. This is the customer service you hardly see anymore. I would recommend you consider giving this manager a bonus. I have no relation to her but I am in the customer service field and can recognize great employees since they are rare.
Great and easy process to get the unit i wanted. Nicole was a great help with it all.
Nichole was great, even though the price was much more than we were expecting.
The clerk was very thorough with his explanations and very approachable.
Super friendly staff, patient and answer all questions and concerns clearly and in a respectful manor
I had a great experience here. All of my questions were answered and the employees were extremely helpful and polite. This location is very convenient for me, so I can drop by whenever I need. The hours work really well for me.
Satistied
Wonderful staff
Nichole was great. Finally at a storage facility where I feel like they actually care about the customers.
None.
Incredible. Nicole, the assistant manager, was incredibly helpful and informative on my move in date. She made sure I was aware of all the conditions and my options and took my situation into consider when offering advice. She did not try to up sell me on anything, however I did upgrade my reservation based on her feedback. She provided me with her business co tact information without having to ask. The facilities as well are above par and exceeded my expectations.
Great service and very clean facility! Assistant Manager Mengjie Chen very attentive and helpful. Mengjie knows how to treat his customers.
I had a great experience with Nichole. The only thing that I was bothered with was they no longer had the moving truck available which would have been really helpful but it wasn’t Nichole’s fault but still would highly recommend US Storage.
Ms.Cleo was very helpful and kind She made my storage renting easy
Outstanding, beyond expectations. Very courteous, extremely helpful, very sensitive to my needs, helped me select what I needed.walked me through.both ladies super!ery clean, Thank you
Oh my goodness!! This has been the best customer service experience i have ever encountered! Cleo and Nichole were so great to me and my partner, super helpful and informative and made us feel so comfortable. They are so funny and full of positive energy it was great!. Highly recommend this location to store your items also very protected and cautious! Tell your friends! Your family! Tell everyone! You won't regret it pricing is super affordable and the specials are definatly a plus!! Bravo!!
My experience was great. Miss Lydia was very helpful and very nice.
Cleo was wonderfully helpful with the whole process of selecting a storage. She even stayed past closing to assist us with everything, it was a pleasure to work with her.
Cleo was wonderful. She was thorough and very helpful in finding the right size unit for our needs. Cleo was very professional and personable it was much appreciated.
The staff were very friendly, accommodating, and, of course, helpful. The staff seemed sincerely interested in making sure that my needs were met and they were engaging and neighborly.
The front desk manager is wonderful. So patient and kind and accommodating.
It went very smooth. Even when my storage was charged twice, your company refunded the overpaid amount quickly.
Richard was great, informative and helpful. Would recommend the company to a friend.
All good. Speedy. Friendly. Location clean
Great customer service! Very helpful staff. Assisted throughout every step of the process.
What i like about is the customer service. Always polite and friendly and very helpful. I would recommend it. I love it.thank you for your help.
Good friendly people. Facility is too hot inside storage units.
The assistant manager Mengjie Chen was very nice. It was my first time to rent a storage space, he explained everything in details and made me understand and feel comfortable to do business with him. Nice personality and professional!!
Awesome! Lightning Fast Customer Service!, Highly Recommended! 5 Stars🌟🌟🌟🌟🌟on every category. Thank You! 😊👍
I'm been customer here for long time and I'm still happy with the customer service . Cleo and Menuhin still taking care of the office and facility . I recommend this place to everybody
The staffs are very friendly and helpful. The whole storage complex is very clean.
Nice friendly employees clean & organized
Just started, but so far so good.
When I signed, staff were very informative and helpful. Time will tell if this experience holds, but for now, it has all been “gravy.”
Staff was polite they were very helpful truck rental was great would recommend to friends and family
I have a frig and washer /dryer that I decided not to keep , your sales person said they usaully take and arrange for donation ,you can put at first level , and check with our manager
The manager came and say sorry no
I was very disappointed
If you have a way to do why not ?
If will help the tenant s solve a issue
Great staff. Very friendly and accommodating.
great!
I thought the whole process was very simple and easy. Very friendly workers. The storage is perfect.
great service, thank you
I had trouble finding my unit when I came back alone. If I had looked at an overview map of the units on my floor when renting it I may not have wandered down as many aisles trying to find the right one. I found the numbering system non-intuitive
Nice experience. Very clean and secure storage.
Always Pleasant and always employees trying to be helpful if all your Outlets are the same I would recommend all year storage facilities but I know on Hellman Avenue they do an excellent job
Your facility is immaculate and I felt really good about storing my belongings with you. Mengjie Chen, the assistant manager, was very helpful and has great customer service. Your rates are affordable and very competitive to the other storage units around you.
Friendly and professional.
Mangee was awesome! Made renting easy to understand & quick. he's the best!
no comments.
This was my first experience renting a storage unit. I think I am now spoiled by the fantastic clean, secure and well constructed units. All the personnel has been very professional and friendly which makes any business a success. Highly recommend this place.
Friendly service except wish you guys had two people at the front desk instead of just one. Great facilities otherwise!
Very positive, everything is secure and clean.
Very fast and efficient!
Clean, open, but wasn't able to use the moving truck the first day because it was Sunday. I wasn't informed of this prior to then so that was frustrating. Besides that, it was a great experience.
Enjoyed my experience with your company. The location was centrally located next to the fwy. Your facility was immpecible and clean. The rep's were also very pleasant to work with. Should I need to store items in the future? I will return. Thanks, Vidal Herrera
A-1 customer service, A-1 location, A-1 ultra Clean
very good staff
i think you should not raise the rent on long time customers as much ad you do or offer thd
m deals for their longevity with all the deals out there it encourages long time customers to shop around
The person at the front desk was helpful, friendly and very informative. I believe her name was Gabby, but not exactly sure.
I was happy with the unit and pricing as well, but her customer service was exceptional.
thank you!
My experience is very good. I liked you provide the truck and I feel my storage is secure. Thank you for your service.
I had an excellent experience with both Liz and Menhage. Both went out of their way to assist me in every way. This is the Alhambra location.
We need to have more employees who take this much care of customers in all locations.
Very nice and safe! Would rent there again! Good customer service!
Thank you for the great service all staff were very helpful and courteous. The facility was always clean. Keep up the excellent work. The greatest thing was no contract was a month to month this surely worked for me.
Very good very clean no problems would rent again if needed
Dear US Storage,
Thank you for providing your services. I had a great and smooth time while renting a storage space at your Alhambra facility.
The manager was very friendly and forthcoming. I had no issues with the facilities which were kept clean and accessible.
All my stored things are in good shape due to the circulating air and no overheating during the summers.
Thank you!
Regards,
Wilton
Friendly service and always very clean.
Very wonderful experience. I loved the customer service, the cleanliness of the facility, and the ease of ending my service. I would definitely recommend this facility to friends and would certainly lease again if I needed storage space in the future.
Very good I'm professional
Like the local phone number to call.
I was very pleased with the attention I was given by Gabby. The size and storage units we're not only verbalized they were shown to me personally and that made a big difference. Even though I calculated correctly I am going ahead and integrating other storage that I have into one at your location thanks again to Gabby I'm at the present time I'm looking into it hopeful to be done with all my moving and Storage needs by the end of the month. Thanks again us storage it's been a great experience.
Staff is friendly and helpful, facility is new and clean, good location.
Excellent customer service, polite, professional , units are very well kept with easy acces.
Great
Our initial experience was not very good at all. But the manager stepped up and made it worth staying. If not for the manager of this particular location, we would not have stayed. The office hours are not very reliable.
Your employee explained everything well and was very helpful.
Outstanding. The facility is clean and secure.
Awesome place and prices . Worker was very professional. 5 stars
Great staff they listened and helped with my needs. Thank you for no contract and unnecessary paper work.
Thanks for keeping the areas clean. For allowing us to donate furniture. And thanks for friendliest customer service
great, I would use this storage place if I ever need a place for my belonging.
Friendly and helpful.
The staff is very friendly, professional, and knowledgeable.
Wonderful! Cleo and benji were so helpful and patient with me. I went to two other facilities and chose this one because Cleo and Benji were so great!!
great and helpful staff. Very clean and dust free facility.
This is my first time renting a storage I shopped around and you guys beat the price location, and cleanliness I love it and I will defenely recommend to anyone.
Great location very clean a bit pricey. Instead of lowering fee, it goes up seems like every 6 months
Quick service and addressed my questions before I could ask them. Staff was helpful with my movers, overall a good experience.
It was a pleasant experience. The person who helped us gave us different options to chose from and answered all of our questions. She was very knowledgeable and professional.
This place is beautiful clean reliable I highly recommend it
Modern, very safe, friendly and helpffull attendants. I highly Recommend this facility.
People were very courteous and friendly...very accommodating and pleasant...thank you.
outstanding service
Absolutely a wow experience!
The staff is very helpful and I like the facilities. Just hope to get a little more discount as the price is more expensive than other facilities.
Elsie gave me a tour of the available storage unit and was very friendly and professional when going over the details. There was a misquote from what was told to me by what I assume was the call center when I made the initial reservation. The representative on the phone told me the Free Moving Truck special came with 50 complimentary miles. However, when I arrived the day of, I was told by Cleo that it was actually only 25 miles. It put me a little bind because I ended up having to rent another truck from U-Haul, since the price per mile would have exceeded the price of renting another truck. Cleo was nice enough to give me some recommendations and maintain a good attitude while completing my reservation. I feel they were both a pleasure to deal with and had it not been the misquote from the call center, this would've been a flawless experience.
The staff is friendly, helpful, and knowledgable, which is a clear reflection of management.
Quick and professional.
Staff are very help full and friendly. Facility nice and clean and good prices.I will recommend to all my friend.
I was greeted with respect and welcoming. I was refreshing to see smiles for employees. Mengjie was the reason I am renting here
The place is very secure clean and would come back to rent in the near future and would recommend to family and friends..thank you for your services..
The. Nices. People on. Earth.
Great customer service. Pleasant workers and very accommodating.
Daytime manager, Cleo was such a delight to work with. She explained all the details of the various available storage units, walked us through the security doors and provided us with names of possible help for our move-in.
Very positive...in fact we were knocked out by how well things are run
We have been Very Impressed with the facility and with your people.
The facility is well thought out, with details like a light in the unit, the extended access hours and being spotlessly clean very much appreciated!
Cleo and Mengjie have been Fantastic!
They have a Great attitude and have been very helpful and patient... Like when Mengjie took the time to help me with synchronizing the number code and the elevator or explaining your security system.
Moving can be a very hard time to deal with and Cleo has made sure that we felt welcomed and at home here.
I have been lucky enough to have dealt with her before, many years ago at a different facility... I can't tell you how Happy it has made me to find her again!!!
It has been a real surprise to realize how much of a Pleasure it can be to put things in storage.
THANK YOU VERY MUCH!!!
Very happy
Excellent service
Lowest price around. Amazing staff, very helpful and professional. Menenjie even went walking through the property picking up trash to keep it immaculate. I'm happy I came here. :)
Very nice customer focused
you guys r awesome when it comes to customer service! u remembered all our names just after 1 visit! truly made us feel welcome!!
Cleo Jauregui was very helpful. It's a very nice facility.
My name is Eduardo Diaz. I just got accepted to Cal State University Long Beach and Los Angeles. #3127 .
Mengjie and Cleo, the manager, went above and beyond. Cleo made me feel like I was moving my things back to mom's. I felt welcome, safe, and at home.
I was unfortunate to have gone through some technical issues with the elevator near 9pm closing time. My things got locked in the entry area. Naturally I was worried and upset that I couldn't get to my things nor could I lock the door to my unit upstairs. In the morning the next day I still couldn't access the elevator in the entry area.
My belongings were cared for and after speaking to Cleo I felt relieved and grateful to have gotten the special attention. To my personal things that had been left out Lloyd night in the entry way.
Cleo is an asset to your company and I will recommend your storage facility to all my University friends. Perhaps you should consider promoting her to train other managers.
Thankle you Cleo!!
Extremely helpful,
Awesome. Super helpful. Mengjie was friendly, courteous, professional and informative.
Staff is friendly, helpful and efficient.
very good service
Very pleasant, everyone was very friendly and knowledgeable about there services and products.
Very nice person and friendly at that office
Very satisfied with our decision to make the move to US Storage.
Staff very friendly and professional. Nice units and very well lighted.
Best choice is US Storage. Oh, did I mention the 50 percent off for 2 months. See Yelp reviews..5 stars.
very nice and Good great job
It's was great . Staff was helpful. Simple and straightforward
I was very impressed by the extensive and professional courtesy that Cleo showed us. She was extremely helpful in explaining all the details in how things work. And helped us get a unit. The prices beat the other places in the area and I feel comfort in the security and the cameras all over the place. Your facility is kept very clean and organized. Thank you for the great service.
Excellent customer service from Mengjie and Cleo at the Alhambra location.
awesome staff
Mengjie is so helpful. I came to visit several days before my reservation. Surprisingly I finished all paperwork which gives me more flexibility at the day I move in. And the process time is much shorter than I think. He first showed me how big the unit is and then showed me how to enter the unit with my password and explained all of the rules. Everything is clear and good.
Great storage and people.
Excellent experience
Great
Everything was done quick and fast! I was able to move in same day with no hassle! Awesome job!!
Excellent decision to go with US Storage. Facility is very clean, spacious, staff is both friendly and efficient, parking is spacious, carts are almost always available for customer use, no problems with elevator use, very happy that we chose this location.....oh, yes, the option to pay month-month was very helpful as this rental agreement is only temporary while we undergo a physical remodeling of our home. Thank you, US Storage and for your wonderful and hard working staff.
The most helpful and very understanding good good customer care very friendly and great discounts at this location
Staff quick and knowledgeable
Everything was fast and easy. Thanks Elsa!!
Very friendly staff, clean and safe facility.
Cleo was helpful and knowledgeable. She answered all my questions and walked me through the whole process. The facility was clean and well maintained.
Mengjie is Great!
Excelent service.
Great
Very helpful 🤗 Thank You very much. Merry Christmas & Happy New Year everyone 🎄🍷
Staff was nice and seemed to know what to do. Had a little problem setting up the gate code. Eventually it worked.
Es un excelente lugar muy limpio agradable muy buen servicio conveniente en el horario fácil acceso y siempre hay carritos para poder mover nuestras cosas
I have been with the US Storage of Alhambra for almost two years. I've never had a negative experience with the level of customer service that I have received. You need a CLEAN and SAFE place for storing; this is the place to go! It's brand new and the stuff never gets dusty. If you get a hold of the manager of the place, Cleo, you are in luck. She knows how to assist and will do her absolute best to help you with any questions. She is an extremely reliable person with the emails and all the paperwork. She has saved me a few trips to the storage by assisting me patiently on the phone taking care of my concerns. I would strongly recommend this facility. Thank you Cleo.
Location Info
2500 West Hellman Avenue
Alhambra, CA 91803
(626) 377-9111
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