Great location. Great friendly staff. Melissa was very helpful.
Hello Ashley, thank you so much for your feedback! We appreciate you sharing your experience with us!
Good
Hello Federico, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Reserved a unit online and went to go see it in person. Christina was very nice and purchasing the unit was seamless.
Hi Jamari, we appreciate the kind words and are glad we could provide you with a positive experience!
Christina was the best! Made everything very easy and she best customer service!! 👍
Hello Kristin, thank you so much for leaving us a great review!
Christina was very professional and most of all very sweet , the paperwork was easy to do online and the rest done in person was fast and easy. Thank you .
Hi Antonio, your feedback is highly appreciated. Thank you for the review!
Melissa Was awesome and very helpful!
Thank you for being patient!
Hi Adrian, we are thrilled that you had a positive experience with us!
Christina M. property manager was very pleasant and took her time to explain and show the storage unit. Fast and easy process.
Hello Jessica, thank you so much for your kind words! We appreciate you sharing your experience with us!
Amazing staff , clean facilities
Christina is very knowledgeable of the job she does. She answered all of our questions we had.
Hello Albert, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Christina the worker at US Storage was great. This is my first time getting a unit and she was very helpful and thorough when answering all my questions. The facility is super clean and has A/C.
Thank you so much for your kind words, Edith. We really appreciate you taking the time out to share your experience with us.
Great service from Mengjie and awesome environment.
Hello Ruben, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Christina was very helpfull in My movie in
Hello Antonio, thank you so much for your feedback! We appreciate you sharing your experience with us!
It's our first time inquiring about a storage unit and Melissa was very informative. She made sure to offer what was within our budget while still giving us options. She showed us a couple of units and was kind enough to answer all our questions. Everything is clean (she mentioned they clean often) and secure. You get in with a code every time and they have security cameras everywhere.
Hello Kayla, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Great customer service!! Christina.
Hi Marcia, we appreciate the kind words and are glad we could provide you with a positive experience!
Easily moved into my new storage. Friends and family have been longtime customers here. Christina helped us out and made it quick and convenient. She helped show us different storage units to help find the best deal & what worked for us. Greatly recommend!
Hi Lucia, your feedback is highly appreciated. Thank you for the review!
Hello Andy, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Each employee I met were very nice and accommodating. They showed me various storage spaces,which helped me to choose the best storage space for me. A very good experience for me.
Hello Margaret, thank you so much for leaving us a great review!
Hi Maria, we appreciate the rating and are glad we could provide you with a positive experience!
Had a great experience with Christina . She walked me through all the startup process for my unit. She was very friendly and knowledgeable and went above and beyond to make sure I was all set ! Facilities are clean and secure very happy to use US Storage Center Alhambra
Hi Vicky, we are thrilled that you had a positive experience with us!
Thank you so much for your kind rating, Angel! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Cristina at the front desk of US Storage is absolutely amazing! From the moment we walked in, she greeted us with a warm smile and went above and beyond to help us. She was incredibly patient, answered all of our questions thoroughly, and made the entire process so smooth and stress-free. Her professionalism and kindness truly stood out, and we felt well taken care of. Cristina, thank you for your outstanding service—you made our experience so much better! Highly recommend this location thanks to her! 5 stars all the way!
Hello Reza, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Justin helped us out to make our decision to rent a storage at this property vs the other options available in Alhambra by providing great customer service. The lobby also looks great.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Christina was very helpful for finding us the right storage space
Hello Joseph, thank you so much for your kind words! We appreciate you sharing your experience with us!
Cristina was allot of help and patient with me. Thanks!
Hello Karina, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Christina was a TREMENDOUS help! Lovely personality and made my experience amazing! 5 star ⭐️⭐️⭐️⭐️⭐️
Hello Rogelio, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Christina was very helpful and polite she did a great job and providing information and showing me a unit
Hi Daniel, your positive feedback is appreciated. We're glad to hear that Christina was helpful and polite in assisting you. Thank you for sharing your experience with us.
Christina was so incredibly helpful and made the experience wonderful!
Very good service! Christina was very helpful and friendly through the rental process!
Christina fue muy atenta y amable conmigo les recomiendo mucho este storage
Buen servicio, amabilidad, respeto, y muy profesiona la señorita q me atendió, gracias
Thank you Christina for your wonderful and professional help.
The unit that where shown were neat and clean. Getting enrolled was fast and easy.
Went in to cancel my subscription, however I was advised by Christina to instead transfer to a smaller unit. She explained the process to me and I was sold on the idea not to cancel. Thank you Christina for your professional mannerism in helping me with this issue.
The front desk Lady was very first!!
Amazing staff! Friendly ! Clean!
Amazing staff. Very friendly and welcoming.Nicole, Christina, and Andrea were amazing. All very nice and was greeted right at entrance. Nicole was able to find a storage for us and process was quick and easy.
Christina was amazing! Very detail oriented, quick to answer all questions and very kind! Can’t recommend this place enough!!
Great service from Nicole Taylor! Got my unit easily and at a great price! Thank you!
Cristina is so helpful very nice experience
Great service. Storage units well maintained and cleaned
Great customer service very thoughtful of customer satisfaction.
Christina was an absolute sweetheart and huge help with getting us set up! Thank you so much, Christina!!
Amazing place very secure and the manager Christina was very nice and helpful 10/10
Christina and Justine are so helpful during our move in process for our storage. The facility is clean and easy to get to!
I was in the area and looking for boxes. As I was far from home and unfortunately an unfamiliar with the area I didn't know where to go and Time was off the essence. We had a large project and needed boxes and tape luckily came across this place. Luckily not only boxes not endless packaging stuff. And it was all quickly too no long line like a large store. The lady that worked there Christina was very helpful and super friendly. She had some great ideas for me too. Much appreciated ma'am.
Christina and Justin were amazing, so helpful, best storage experience I've ever had. Highly recommend, very clean, good hours.
Christina Miranda outstanding customer services I've send in years love it 💪💪
Christina was such a huge help! She made the process go by super quickly and showed me the different options available, helping get the best price. Would recommend 👍
Christina is the best manager. Location is always clean. Amazing service!!!
Christina and Arthur exemplify exceptional politeness and attentiveness, proving to be remarkably helpful members of the staff. The facility is meticulously maintained and consistently pristine. Overall, it’s a five-star rating upon US Storage
Came in today to reserve a third unit. I was greeted by Christina who so happens to be the rep that helped me out on my last storage unit. As always, Christina makes the process so smooth and always with a smile. If you are need of a rental unit. I recommend setting up an appointment with Christina. You will not be disappointed.
Christina was very friendly she answered all my questions
Christina was extremely helpful and friendly!! Thank you!!
Justin and Christina always provide excellent service. Great place, clean and great prices. Thank you guys for making this experience a good a one!
Friendly and very helpful. Easy process.
Christina is always an absolute pleasure. She is so helpful and friendly. She keeps everything neat and organized.
It is close to home and the manager Christina was very helpful and courteous
Christina was the best of help ! :)
Thank you, for securing my reservation.
MUY BUEN SERVICIO Y LIMPIO TODO ME GUSTA ESTE LUGAR MUY RECOMENDABLE PARA TENER NUESTRAS COSAS LA PERSONA QUE ME A TIENDE SIEMPRE MUY AMABLE SE LLAMA JUSTIN
Christina Miranda helped me out with a smooth process and great customer service. Also Justin Salvador he was very easy to talk to. And helped with showing me the units.
Christina was so sweet helping me out and had excellent customer service!
Ms Christina very helpful and always with a smile..
Christina was very helpful good customer service
Justin was awesome! Great service!
Justin and Cristina gave me the best experience settling me into my new storage
Christina was very helpful on my move in
It is a good storage place, but lately they just randomly increase prices "yearly" for a unit that is 10' x 5' that started at $160 it is now $230, also it is suppose to be climate controlled and is always hot but the office is nice and fresh other than that security is pretty good.
Christina was extremely helpful in my time of need. She expedited the process of upgrading my unit to a bigger size to fit items that were not anticipated. This was unexpected and so very appreciated! Thank you for being kind and keep that smile on your face!
Place is awesome. Christina is amazing
I rented here years ago and left for a less expensive storage facility. What a mistake! The other storage unit was poorly maintained and the staff was rude. Here at US Storage in Alhambra, the facility is sparkling clean. There is a bathroom if you need it. Most of all, staff (especially Christina Miranda) are helpful and considerate. The hours are great for a storage facility. Opens earlier and closes later than most facilities in the area. Definitely worth it.
Clean storage!! Great price!! Friendly service!!
Great place , only gets expensive with the time , other than that clean and excellent customs services
Christina was very professional and pleasant. Answered all my questions and provided a options for me to select from. Everything went smooth.
We had the best service today (6/7/24) at Storage in Alhambra. Dy was extremely helpful and attentive. She made finding a unit super easy. What we thought would be a stressful experience, was very simple
The place is clean and neat, which is convenient for moving in and out. Christina is helpful for storing my own things. Show me around the units and give me a good calculation of the price and leave me a good impression. She helps me mop the place before I move things inside. Thanks for all the efforts!
Nice facility ! Christina at the front desk was very informative
Excellent customer service!
Staff is helpful and friendly. Would definitely recommend for future storage needs.
Christina is very helpful, patience
a nice place to renting well lighted, feel secure to put my stuffs
The woman who helped us was so kind and nice!! answered all our questions and was super helpful:)
Excelent customer dervice and cristina was very helpful and she has this place super clean and smells clean
It's a great place overall. All the staff are friendly and it's a safe place for no doubt!
Great service and super friendly!!
Christina was amazing and very nice
Christina was excellent with helping find the right unit.And onboarding with navigating the facility.
Thank you Gregory Very king, Very helpful!
The greatest and best Customer Service from Christina M. She and her coworker are the kindness people you will meet. Full Respect . Thank you Christina for my great experience and hassle free and of course great prices . Awesome Place. Always So Clean.
I was in desperate need of a place to store my stuff as I was in between places, Christina helped me out tremendously by showing all the options that I’d requested and working within my budget, everything was quick, easy, and most importantly clear. please use her for all your storage needs !!!
Christina was super nice and she was very helpful walked in amazing customer service definitely recommend coming here and she’s just great overall
Manager christina was very friendly and welcoming. The rent for the storage space was also very reasonable. Excellent!
I love the location, space, and vibe of this storage company. Not only that, but the property manager Christina was so helpful in getting my wife & I started in the process. She made everything clear and easy to understand what we’re getting and how the month to month rentals go. Christina is one of the best and I wish her many blessings in life.
Christina and Ryan where l were amazing. They were very transparent and made the whole process easy. Ask for them!
Christina was very informative and walked us through the process.
Good customer service 5 for Christina
the storage facility i used in Alhambra was always clean and smelled nice, clean rest rooms and accessable... It suited my needs perfectly at what I think was a good price.... Inside storage, climage control... etc.... good lighting....
Christina doing great job, excellent customer service and love it. She explained good rate unit for me and place is very clean. Thank you so much
Very friendly and helpful. The place feel safe and clean. Giving u 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Christina was the most delightful help. Gave lots of information. Showed me a few units so that I could make the best choice. She is the reason I am choosing to store my stuff here. Excellent customer service, I can already tell she goes above and beyond. Thank you!!!
Christina was very helpful and patient with me. Answered all my questions and concerns.
Friendly staff, fair prices
Christina was super helpful, very friendly. Very clean, professional, secure location with easy access.
Christina was very helpful and nice! She showed us the unit and the entire process was fast and smooth. I highly recommend US Storage on Hellman!
High quality service from Christina! Helped make things easy to sign up and get a unit.
Very friendly and Made the process really smooth. It was a Great experience.
Great service!!
Christina was very nice and accommodating 🥰
The unit that where shown were neat and clean. Getting enrolled was fast and easy. Thank you.
Christina was so helpful right from the moment I walked into the office! Thanks so much!
Christina is very nice. Very secure place
Excellent service from christina very helpful!!
Extremely professional, nice space, clean and very friendly staff. Christina is amazing!
Sam was very helpful and gave me a bigger unit for a better price that wasn’t available online.
Wonderful customer service and very efficient.. thank you so much for your help!!
muy servicio departe de la dra Christina, muy amable y explica muy bien todo
Christina made the transactions so easy. And with a smile! ❤️
Excellently customer service by cleo and mengjie
Great experience and great customer service!! Thank you Christina!!!
Fantastic customer service. Very clean place
Great customer service friendly and very helpful. Great prices as well
Christina was absolutely a sweetheart and helped find us a great unit for a fair price. Highly recommend!
Rent it for couple months,good price and flexible business hours!
Great experience, clean, and Christina is super friendly and helpful.
Gregory was super helpful, was in and out of the place very quick and satisfied!
100% recommend!
They're really polite and have good service
Gregory was a great help. Recommended to use this storage for sure
Buena atención y muy buenos precios
Great place it’s indoor! Gregory was very helpful and informative!
Location is great! Easily accessible, right off the freeway and reasonable pricing and storage selections. Shout out to Christina and Gregory who both go above and beyond.
Ms. Christina had great customer service.
My second time renting a unit from this place. Once as a short-term and this time will be a little longer.
Staff was friendly and helpful both times. Facility seems secure and cool temp-wise. Has two carts to move heavy/big stuff around but others might be using them.
Great storage place! Very friendly people working there, safe and well maintained property. No issues at all- recommend if you need a storage spot!
Mr Huerta is always helpful.
Gregory was very friendly and welcoming. He was very knowledgeable and upfront about everything including prices, storage sizing and signing details. It made for a pleasant first time experience at this facility. 5 star service for sure and highly recommended.
Had the pleasure of being assisted by Kari. She was friendly, helpful and had overall great vibes. She showed me the unit I reserved and even switched my unit to a different one based off my preferences. Kari also answered all my questions and worries and made sure I was checked in and ready to go! Also special shout out to Cleo for the assist as well. She was at the front helping out and answering some of my questions too. If management is reading this, give Kari a raise!! She was awesome :)
Great experience at this storage with the best customer service
Very good service and excellent property . Nice an clean
Excelente servicio por Christina , muy limpio los pasillos están muy brillosos
Christina in the front desk was beyond helpful upon renting a storage unit and packaging supplies.
The area was really clean and the customer service was great . Cleo helped me with everything I needed
Came by the office again and Gregory was a huge help! Offered us some cold waters during this crazy heat wave and helped us to our unit!
Pretty easy to lease out a unit. The facilities look nice and neat. And the property manager, Gregory, has been kind and professional. So far so good. Give them a shot. Especially if you’re in the area.
I went in to rent a storage unit, and was greeted and helped by a nice women named Christina. She was very helpful, and attentive to my needs, I highly recommend this place if you’re looking to rent a storage place because the staff are friendly and the place is always clean.
Such great service. Was in a bind to get a storage unit fast and Gregory was such a help. Such great customer service. Would highly recommend him and US Storage for all your moving and storage needs.
Christina showed me a great customer service. Amazing individual.
Christin was amazing, she gave us a tour of the units and answered all our questions. The facility is very clean and secure, which is what we were most concerned about when looking for storage. Easily accessible from the parking area, they provide large hand carts if needed.
Gregory and Christine are so helpful! They go above and beyond in customer service and I really appreciate their professionalism and kindness!
Christina is wonderful!! Clean & secure facility!
Christina was very helpful and answered all my questions I had.
Great staff! Clean facilities! Super helpful and easy process.
Christina is amazing, such a delight to work with and is very helpful throughout the whole process of signing and guiding me to everything that I need to know upon leasing the storage space 👍
Space is also clean and bright and makes you feel safe.
very nice customer service Christina 5/5
Christina was such a big help! Nice and clean storage place as well!
Great prices, units and surroundings are well illuminated and clean. Personel are very polite and friendly.
the front desk was really nice!
Great service, helpful and here for costumers 👍🏾😊
Exelent Service by cristina and Clio, very clean facility I bring mi container and the parking lot is very wide and easy access to 10 freeway.
The best warehouse on California and thr best Customer service and Gregory is amazing
Christina was so friendly & helpful. She answered all my questions with a smile on her face. Thank you Christina
Cristina is the best. She was informative and helpful throughout this process. Love the flexibility
Exelente atenccion las muchachas son muy hamables agradecido con ellas
Christina was very helpful and courtesy.
Great place to store the items you can't have with you in your new home. Everyone is friendly, paitent and helpful. Feel safe that my items are there. Enjoy the fact cameras are on 24/7 . Thank you US storage Center for doing a great job.
Best experience ever. Friendly and very courteous. Would highly recommend coming here. Gregory is the man.
Christina Miranda very helpful
Nice and clean place. Recommended. Safe
Property is very organized and clean. Christina from the office is also very helpful and answered all my questions.
Clean & Nice locations off 10Fwy. Friendly.
Christina is amazing . She is so helpful. I couldn’t ask for better service.
Excellent customer service from Gregory. Highly recommend this storage facility!
Great service.
Thank you Gregory for helping us out.
Excellent Service from Gregory
Christina and Gregory are Awesome!!! They both took the time to help us and make our transition to storage easy. Super great facility!! Will recommend to all!!
Very Friendly and great customer service .
Amazing place very clean. Christina was very helpful.
Awesome facility! Big fan of the extra security features. Staff was very kind and helpful. Christina was a pleasure to work with, helped make everything simple and easy! Great customer service🙏🏽
Best storage highly recommended 💯💯💯
I like the free truck special. They saved me money
Excellent service. Knowledgeable and friendly personnel
Great service. The manager Gregory found me the space I needed and I was in and out quickly. Would definitely come back.
Best customer service!! Gregory helped out so much.
Best customer service by Gregory great person helped us while we were struggling putting a mini desk on my car (:
Thank you for the great service provided by Christina. I really appreciate the time and customer service given by the awesome staff. I highly recommend the U.S. storage at this location.
Great customer service from Christina, always friendly.
Christina helped us out and made everything so easy. She was very friendly and helpful.
Christina Miranda is the best! She helped us through our needs and thank you very much!
By far the best storage unit I've ever had. Secured and an easy administrative process. I would definitely come back here again. Thank you Gregory for your outstanding service 👏 🙌 😀
Christina was very helpful. The facility and units are clean and well maintained. I had a unit for about a year.
Friendly staff, convenient hours of operations, clean storage spaces. The parking is open which makes it easy to get to storage space.
Lots of parking spaces. And the employees are always nice and friendly
Please get your storage here and ask for Gregory !!!!!
Gregory made my experience super easy and helped me through the process.
He took initiative to show me around the storage facility and help me look for the correct sizing of storage that I needed.
Thank you so much Gregory!!!
CHRISTINA was just a great help. She was really patient and went above and beyond to find the right lot I needed to accommodate my furniture. Big thank you to you
Thank you so much Cristina for all your help while we usedthe storage with US Storage! We're definitely doing business with you again. KEEP UP THE GOOD WORK. :-)
Christiana was amazing. She took her time and walked me around to show me different options and was very helpful. I had lots of questions and she walked me through everything.
This the the best public storage in LA, had great experience here!
Gregory was fast efficient helpful and really supportive as I am navigating storage space for my company. Highly recommend
Christina give the upmost amazing service! We love it here!
Staff is very welcoming since you come in, very friendly.
Excellent customer service! Christina was able to show me a rental storage unit that was perfect for my needs. It was quick and easy. Thank you!
Amazing customer service and friendly staff!
Muy buen servicio en la oficina con Christina, muy limpio,
l like it it's a clean place and economic prices
Christina, the property manager, is very professional, cheerful, and helpful!
Christina reserved an 8 x 10 unit last week. Just got the code to my new space. Easy peezy. Thank you Christina
Christina helped me out with all my questions and concerns regarding my rental process. Thanks Again!
Wonderful customer service from Christina at a nice, clean, modern facility.
Christina with the hook up!
My roof leaked and needed a storage unit asap while work was being done. I was welcomed with a warm smile and she patiently answered all my questions, as well as showed me around.
Christina helped alleviate what was already a stressful day, and made the day more bearable.
2nd time renting storage unit, another pleasant and easy experience!
Christina is very cheerful as soon as you walk in the door, very helpful. Very nice employee. I will definitely keep coming back.
Cristina was very helpful and patient to show me all the different storage units. Was able to move in right away.
great customer service very helpful thanks to christina
Very nice customer service by Christina. Very clean and organized facility. Unit seems to be secured well
Excellent service, very clean and really nice front desk person
I went to US Storage in Alhambra and was pleasantly surprised with the great customer service that they have. Landon helped me out a ton and left me very satisfied with the service! Definitely would recommend
Christina was super nice and helpful. Place is clean and well lit. Very convenient.
Just got my second unit with Christina and she was amazing! She was so helpful and her customer service was so great! I really enjoyed my experience with her.
Christina answered all my questions and gave me solutions. Clean and new building! Definitely will recommend this storage ask for Christina!!
They raised the bar for my storage experience. When I say these people are so nice! Very excellent customer service, felt very different from the nonchalant employees at other storages. When I was there one of the employees called a customer to let them know a smaller more affordable unit became available. I couldn’t believe calling to save them money. If you’re considering a this place come now!!
Ladies very nice and helpful. It's clean too. Thanks Christina!!
The women in the front office are very pleasant and helpful. Thank you Christina, and Cleo! I would definitely recommend this place to family and friends.
Friendly and welcoming experience and service.
Hi D Tang, thank you for leaving a rating. We'd love to learn more about your recent visit to see how we can improve our facility. At your earliest convenience, please email us at
[email protected] with more information about your visit.
Christina, buena persona muy amable
Y servicial
Came by to look at storages, and Christina was vey helpful and knowledgeable, she really has great customer service and great attitude, she did answered all my questions.
es muy bonito lugar excelente servicio. cristina me ayudó y fue muy amable y el lugar es muy limpio
Good frendly service by Christina
Clean and convenient Storage space with great customer service.
I just rented a storage unit at us storage center the staff were amazing and very hopeful and very willing to help me with my storage need’s .
Great management here! So easy to work with.
Staff is very friendly and helpful. Would highly recommend.
Excellent customer service
Great service. They took the time to show us different sizes storages and answer all of our million questions and the prices are really good.
Always clean and the hallways are very well lit!
Nice personal and great location
Great service the young lady I think Eva was amazing 🤩
Great customer service and very helpful with all my questions over the phone
Great place excellent service very professional manager very kind "EVA"
It was almost 95 when I arrived and was offered a water once I came inside by linden. He was very nice and showed me climate control units in the building and what that meant. Very nice and cold down there for my antique doll collection. Thank you for everything!!
Landon was absolutely amazing. He made me acquiring storage fast and easy. Definitely recommend:)
Muy buena personal y bonito edificio
Great service the staff was helpful well taken care of facility. Definitely recommend 👍🏻
When I was looking for storage near my area in Pasadena, I came across this storage center. Eva had helped me out with the storage, answered any inquires I had, and super patient since I was so unsure. She eventually convinced me. Thank you Eva for you help!
Very helpful and friendly staff Ms Eva Morales thank you for your helpful information. Great deal overall.
Landon was so amazing. He was kind and took the time to show us multiple units. Very helpful and patient.
Cleo was very helpful in assisting my new storage unit. Overall pleasant experience, would recommend coming here!
First time having to use a storage facility. Cleo and Landon were very helpful and courteous
Amazing service! Moving has never been easier. Cleo has made this transition so much smoother, her compassion for others is amazing. Really felt the help and I would recommend 100/10 to my family and friends! Gracias Cleo, se lo agradecemos!
This location is clean and safe.
Mengjie the manager is excellent and great attention to details.
Swift service and was provided easy to understand information :)
The staff were super helpful and answered all of my questions- very informative! The facility was clean and I like that they check the locks often, it makes me feel like my stuff is actually safe here. Lando was super nice!
Landon was very helpful and helped me find a unit. Great customer service by landon.
went in and was immediately greeted by Landon. he helped me find a unit and was extremely helpful. not to mention that the facility was super clean as well!! 10/10
Cleo is a very kind and professional person, she helped me get a storage taking into account all my needs. Excellent place!!!
I have been a tenant here since July 2020. The building is in a great location off the 10, the building is always kept clean and secured. The manager Cleo has been here since they opened (over 20 years) and is very sweet and helpful. I highly recommend US Storage centers in Alhambra.
Great customer service by Landon. He helped me find a unit while making my experience there enjoyable
Best customer service
Thank you Cleo
Thanks to Cleo Jairegui, the experience was excellent. Clean and secure place. I recommend it because of the excellent customer service.
Excellent service and very secure. Very welcoming and able to attend because they are bilingual thanks to Cleo Jairegui.
Came in to check pricing and availability. Appreciate the discounts and helpful service.
Mengjie did a great job! Friendly and answered all my questions.
Mengjie was really nice and helpful at helping us find the storage that I needed. Would highly recommend this place
Manager Is very polite and she’s very hard worker . You can see her passion for what she is doing it. She’s very knowledgeable . His assistant manager Mengjie offered me a bottle of water
First of cleo was amazing! Sweet funny and very helpful, she went as far as to showing me a few storages walked with me and talked about the levels and types of storages there are. She was able to find one that was the perfect fit! Thank you
Fantastic service from Menjie and Cleo! Thank you both for your help and your kindness with helping me set up a unit! Awesome team!!!
Excelente servicio todo de primer nivel, cerraduras muy seguras, mucha limpieza, y la atención de cleo Jauregui y todo el personal fue excelente me llevó un buen sabor de boca, recomiendo el lugar con mucho gusto
Excelente servicio. Manager Cleo me atendió.
Amazing experience. So clean!
Cleo was amazing and super knowledgeable
Was attended by Cleo Jauregui was very helpful, and awesome, gave excellent customer service.
Thank you.
Excellent customer service and very clean place . Ask for Mrs Jauregui
Todo me gustó. Limpieza excelente! Trato cordial. Cleo tiene un trato muy
Especial!
Recomendable, excelente atención de calidad, no duden en visitarlo, una excelente experiencia.
Very friendly service and clean
Best location, clean & safe. The Chinese worker very friendly and helpful. Strongly suggest this storage.
Mengjie good customer service
Clean and great environment with friendly service .
Mengjie helped out a lot and made the process super easy. It was my first time and couldn’t have asked for a smoother experience
E estado rentando aquí más de 3 meses y el servicio que me dan es excelente tienen el sistema de recomendar y puede donar ora organizaciones que ayudan para el cancer es una compañía muy recomendada
Professional customer service by Cleo the property manager . She's very friendly and makes you feel like one of their important customers . She offer me a bottle of water while she was attending another customers . I highly recommend this storage .The entire property is immaculate. 🤗❤️ Thank you
Friendly staff Cleo was very helpful . This place it is immaculate spotless and the units are very clean and well kept !. They have move in specials and referral program of 50% off of you recommend somebody to come in and rent a unit .they have a program to help the una fortunate people . Donate good stuff and they use to collect funds for Kure it cancer research and charity organizations
Great facility and management, Cleo keeps the facility running smooth. The elevators are a great help to not have to load everything up stairs like other places i've been at.
I went in today to see a unit and Mengjie was helping me and my family. He was extremely helpful, answered all my questions and made me and my family very welcomed to be there. He needs a raise!! I was very happy to deal with him and will recommend him to anyone going in for storage.
Mengjie was super helpful and the facility is really clean which is a huge plus!
Mengjie chen was very friendly & helpful.
Mengjie is very helpful and friendly.
Cleo and Mengjie are professional and dependable. They made the experience very pleasant and I would highly recommend this clean and well run storage location.
Mengjie gave a great service. Good insight Info on their units.
Mengiee is very nice, clean storage.
Cleo on site manager was awesome, very informative and made our process smooth as possible.
Was wife and I first time getting storage and was nervous about the process, but they showed us few spaces even helped us measure out some stuff to get the right unit for us. Definitely recommend this place and super convenient right off the Frwy.
Thanks again Cleo!
The staff are very helpful! And the place is very clean.
Great facility, clean hallways and excellent customer service! Cleo is very helpful as well as thoughtful. highly recommended!
Me. Yervand was very attentive & nice.
Super friendly and helpful
Mangjie and Cleo were so nice and efficient
Cleo helped me find the perfect unity was very flexible and informative to ensure I got what I needed
Mengjie was a great help. Offered me great value, at different price points and gave me a good tour and amenities at US STORAGE.
Cleo was so knowledgeable and extremely helpful🙂
Mengjie good customer service 👌
Good customer service. Found a unit I really liked. Clean facility.
The gentleman by the name of manji Chen which is assistant property manager was really helpful really welcoming and have a good outstanding presentation and explanation of what you guys have to offer didn't have this experience with any other storage that I've been looking for I give him 10 Stars if we had them
Menjie great customer services. Always helpful
Good customer service from Menjie Chen!
Initial set up and move-in was exceptional. Mengjie was very professional and informative. Stand by for more at the conclusion.
I haven’t tried my new code to move in yet, but Van has done awesome to help me.
Good facility to store all the items you need since the hallways are spacious and there's elevator access and great lighting, i hate dark hallways at other facilities I've been to. Cleo gave me a great deal to move in that same day that i couldn't pass on. Parking is great too and access to the 10 freeway is right next door. 10/10 recommending this place to local friends
MENGIIE CHEN ASSISTANT MANAGER IS ALWAYS WILLING TO HELP AND ASSIST WITH ANYTHING.
Mengjie Chen was great, solid place
This storage place is the most secure unit we’ve visited. We’ve been shopping for a unit all day. So glad we came across US storage Center. The staff was extremely helpful and friendly. Answered all questions and concerns. Also the unit was very clean. And prices beat all other competitors!
Thank you Van and Menjie for all your help with handling of storage unit. Very friendly and informative!
Mengjie was very helpful 👍
Great service !!
US Storage Alhambra
Mengjie Chen Thank you.
Was attended by Manager Cleo Jauregui was very helpful, was awesome, gave good customer service… knows her job. She a good asset for your company. She was explaining us about donation program for cancer . It is amazing how she’s proud of this program and she encouraged us to donate something today and she said we can donate more online and here at her office every month incluiding with our monthly payment.She said: It is for a good cause and we agreed with her.
Very nice staff, and clean spaces.
Cleo was so helpful with getting me set up with a unit.
Nice clean place. Mengjie was very helpful.
Excellent service affordable prices! Ask for Mengie very professional!
They are very helpful,Mengjie is a manager. His service is very nice and good customer service ,we love it this place .
Customers service was excellent. Van was well informed and straight forward with his answers.
Excellent and very professional service. I highly recommend Van and Menjie as the most helpful persons during a stressful move. They took away our stress.
Clean property, friendly and helpful staff.
Great parking and service by Mengjie
Quick & simple online registration. Van Manoel was very pleasant and helpful during the in person meeting to obtain the lock and storage unit.
Awesome service!
Mengie explained the sizes accordingly. He also has great communication.
Affordable prices, very good customer service
Menjie gave me grate service very clean property professional
Thank u
The staff very friendly and helpful ! thank you to Mengjie and Manoel ! :)
Van was super helpful and informative. My experience was great!
Van was wonderful great service! This is the best place to s for your belongings!
The place was very clean and the employee was very helpful
Mengjie Chen, the manager, was very attentive & polite. He explained all our options very well.
Everything went smoothly. Arrived on site and Mengjie was there to assist in renting the unit. Location is nice, facility is clean and in tip top shape.
I was able to reserve the unit I wanted with no hassle over the phone. Once I arrived to see the storage, it was quick and the gentleman who helped us was very kind and explained everything clearly. Would recommend US Storage!
Mengjie Chen is such a great employee here! He helped us get everything we needed for our unit, quickly and efficiently!
Mengjie Chen was a huge help for my last minute storage! Thanks for the quick and efficient process boss!
Great price and great service.
Need storage, very convenient
Great location and service
Mengjie Chen was very helpful and efficient. Great experience! Highly recommend.
La ayuda es excelente y una excelente atención y amabilidad
Men was great ! Helped me get my storage unit with no issues! Highly recommend
Very reliable and clean facility. Great staff. Very helpful. Thanks to Mengjie.
Mengjie was very friendly and helpful. Clean and easy access.
Fast Friendly and good service! Safe and secure location and storage units! CLEAN! I am a returning customer and have had storage with other companies , but this has been the best experience for my things!
Very clean and secure. Prices were competitive to places much further out from the city. Recommended.
l服务非常好,Mengjie很有耐心为你服务,太棒了
Very clean facilities and easy reservation process! Would highly recommend!
Me gusto este lugar por que está cerca de mi casa y porque está muy limpio y por la amabilidad de sus trabajadores (Cleo)
I came to look for a storage , and Mengjie and Cloe were really specific with all the information . They had a storage available for me , very clean and nice. They have really good customer service! I truly recommend. It’s a really cleaned and secured building. Thank you very much.
Cleo was very helpful! Tried going to a few public storages first and they were no help- the process here for renting and prices surpassed my expectations and was 100% smoother than any other storage units around the area.
Mengjie of US storage was so helpful and informative throughout the entire experience. I’m so grateful for all of his knowledge and friendliness.
Personal muy amable mengjie no tengo palabras para describir muy buena atención
Was show throughout the facility manger on site was friendly and helpful in regards to showing me what is available at a low cost
Good customer service Mengjie
Very helpful and friendly service from Mengjie!
Love this storage it is friendly and great service Mengjie Chen helps us find a good size of storage room. Thank you!
Mengjie is the best person to talk to. He is very patient and helpful. He showed us different size of storages, and provide us with helpful information. Place is very clean and well maintained. Will definitely recommend this place.
Nice place! Great customer service!
Mengjie, muy buena persona y un excelente servicio
Es mi primera vez agarrando un storage desafortunadamente no tienen el tamaño que andano buscando pero ellos me van a marcar cuando se desocupen uno de los storage la señorita cleo fue la que me antendio,muchas gracias espero su llamada
Cleo was so nice, we came in looking for a unit but didn’t have the size we were looking for available but she still offered us other options. She also put us on a waiting list to give us a call, when a unit does become available.
Very friendly staff , very helpful . The storage facilities are nice , very clean .
Mengjie Chen delivered excellent customer service and made sure to explain every detail. Very professional and friendly.
Great place. Very clean. Fast service. Mengjie Chen was very helpful, very professional and knowledgeable. I recommend this location to everyone. Ask for Mengjie he'll make sure you're taken care of.
Mengjie is very helpful !
Cleo provided us excelente service . She’s very profesional and knowledgeable . She recommend is the perfect size and help us to save money . She convinced to come in and rent with them . She’s very good selling over the phone . Storage is very clean and shiny . You literally can eat on the floor
Always great service and always very personal with Kassan at kear by manager Menjie….Thank you for being such a professional operation and keeping your facility clean you guys are awesome
Mengjie was very nice and helpful
I had a great experience. Mengjie was very helpful.
Available units, fast services from Cleo and Mengie helpful in moving to my new storage.
Thank you.
Needed a storage room quickly and Cleo helped me find the right one right away!
Sales rep Mr.Mengjie was amazing had great customer skills and got me only the best deal he could find! I highly recommend
Good customer service by mengjie
Great customer Service! Menjie took very good care of me! Highly recommend this facility!
Manager named cleo is friendly,responsive and knowledgeable. RAYMONDwas very friendly snd offered us a bottle of water while we were waiting in the office. I decided to rent with us storage centers because of her. Her professionalism and it is a nice and clean,the price is fair and I only had to pay the set up fee to move in and current month . The access hours are great 6am to 9 pm 7 days a week 365 days . You can pay your monthly rent o line or by phone ,they take major credit cards .I highly recommend this storage facility. Don't forget to ask for Cleo she really have passion for what she does. She is is excellent sales person. I wish to have an employee like her in my company .
Mr Mengjie Chen is a good manager to provide an excellent service
Cleo was so helpful and her customer service was amazing! Very happy with this company and location.
Excelent service , cleo was very helpful. I highly recomend tuhis place . Property is very clean
Mengjie helped me out today — excellent service!
Good customer service.Thank you Mengjie
Mengjie Chen very helpful clean facility and great service
Cleo is very kind and professional. Great customer service. Facility is clean and organized.
It is a great storage I have ever had. Cleo was super nice and sweet. She showed us around the place and she explained everything very clearly. Highly recommend this place.
Helpful and friendly service by Raymond! Very clean location.
Este lugar es muy bueno está limpio y atienden muy bien
Nice place clean Mengjie helped with great customer service
Mengjie is good customer service, great location
Clean and simple and climate control lets goooooooo. Could have shopped around for cheaper but seemed like a better deal than most.
Mr. Chen was super helpful when I called to check availability. He suggested I come before my move date so I could take care of the paperwork and see the unit for myself before signing, which was much appreciated. Location is super clean too!
us storage was just what I needed. Juan is very knowledgeable + answered all of our questions. highly recommend.
Meng Chen was wonderful. He called me back immediately and was very efficient!
Mengjie is good customer service 🙂
Very friendly & helpful. Thank you Mengjie!
Mengjie was fast, attentive and great!!! Thank you.
Clean space. Nice service from mengjie👍👍
Good atended me.nice peaple.location its very nice..
Extremely helpful and polite I thought it was because I was there for a fire inspection but noticed that both guys working went out of the way to greet you make you feel welcome and offer their help the people here that were storing their stuff I could tell that there stop would be secure facility is extremely clean comparative most of the places I go to it to do inspections their fire system is up-to-date and works properly so you can rest assure your stuff will be safe very lit so you can't trip or fall if I was looking for a storage place even though I have to stay in Anaheim this would be the best spot
Love customer service very clean with air conditioner and I love the space nice and clean recommend to everyone. I love it.
Close by . Very clean . The staff is very helpfjl
Cleo she is amazing lady she saw were dehydrated and she gives water she was really humble and helpful Your storage is a very good price because the storage unit are really spacious
Anything facility And I really recommend this place.
Update July 5th, 2021. Continue to be impressed by this location and the excellent service and staff lead by Cleo. I have referred me mother Nancy who has decided to rent a unit as well. Thank you!
Wonderful service. Very clean and new facility. Convenient location. Excellent rates and friendly staff.
Cleo from the front office staff provided excellent and professional service. Top notch quality storage center.
Mengjie did very good service for me .
The impression was very good
Very friendly and clean units, Cleo was very helpful and friendly
Excellent location - always in tip top shape in regards to the cleanliness of the location both inside and out. The halls are always neat. Cleo is always willing to help the customers even after hours to make sure we are pleased with the service - this is something that is definitely appreciated and valued by myself and my family. I never hesitate to recommend this location because of the service that Cleo and her staff always provide. You will always get tip top service every time.
Cleo was such a help to me and my baby boy. 5star service keep it up guys. That’s service I’d want to come back to.
Really helpful and professional. Highly recommend this place. Thank you Mengjie for your help.
were recommended this location by our close friend because we needed a storage unit. We checked the location and were very pleased with the service and the cleanliness of the location. Cleo is amazing!
Mengjie is the best. After all these years of great service.
Manager mengjie is very nice and very helpful
Service was awesome 👌 , Raymond showed us two different sizes with the best attitude 😀 .
Very easy process with great customer service. I was helped on the phone by Mengjie and was shown the facility by Raymond. The location is very secure and clean. They were professional and I would recommend this location to anyone looking for storage.
Mengjie was the best…friendly and helpful! Great experience and very clean facility! Would definitely rent a storage unit here again!
Clean facilities. Mengjie provided good details for the service. Thank you
Great service, made the move super easy!
Melanie chen nice and good service
Very helpful and friendly good service
When I called they didn’t have any units left and a few hours later they called back to tell me one opened up. The customer service was incredible -both over the phone and in person! They walked me through the facility a couple times to make sure I could get in and out.
Great service wit Mengile Chen
Exactly customer service, recommend 100% if your looking for a storage
Perfect location! Easy to sign up and communicate with. Thank you Mengjie!
Friendly place good customer service and support
Great deal. Close by not far
Very great customer service, people here are friendly and fast with the paper work the storage units are very spacious and clean!!
The best service!! The person in the entrance in very kind, the place is very clean, I definitely recommend this place!!
Mengjie is always super helpful and friendly.
This storage center is very clean and well maintained. Had a very nice experience with customer service and overall experience was great.
Location and go to the freeway
I’ve had a small unit here for several years and have been very satisfied. The ease of access and location were all deciding factors. The price point wasn’t too bad either.
If I ever require another unit and still live in the area, I would totally come here again.
It is very clean and tidy, which is totally beyond my expectation. I rented a 10*20
Ming Jie was so helpful. He is prompt, articulate and efficient and the storage facility is so clean and neat. I definitely recommend it.
I called earlier this afternoon to reserve a unit. Once I got to US Storage, Mengjie showed me a few options that were available in the size I needed. Very professional and courteous. Location is very clean, all units are inside and my floor is air conditioned which is great considering I don’t want my stuff to get baked in the heat. GREAT SERVICE - I recommend you come here for your moving needs!
Close to my house bengie very good customer service. Frank Faivre
Nice and clean Mengjie Chen was a really good assistant! :)
I was helped by Cleo and she was great! Iike this place because it looks really clean and safe.
Cleo was really helpful and helped me decide which size unit fit best for me.
It’s a nice storage place. It’s only been 2 days since check the space to sign those papers. Space is quite clean.
I went in to upsize my storage unit and it was such a quick and easy process. I just wanna thank Mengjie, the attendant working this day, for being really kind and explaining everything during the process.
Hi Jodie, thank you for taking the time to rate our storage facility. We'd like to learn more about your recent visit and how we can improve your experience. Feel free to email us at
[email protected] and a manager will be in touch. Thank you!
Mengje is the boss! He helped me pick the right solution for my needs and he ensured the safety of the location. I was instantly sold with his awesome customer service and property cleanliness.
Great service and prices!Thanks Mengjie
I like the storage and Mengjie spleen to me very nice his a good man
This is a fairly new facility, well lit, clean and well organized. They have more parkings than other similar storage. Mengjie, the assistant manager, was a great help to me to find the right storage size. Good service!
Very good service and rates in site manager mengjie Chen was very nice and helped me initially I highly recommend
Awesome place, Raymond went above and beyond to accommodate our stuff and secured at this location. Very fast service even over the phone this place is great just give them a call and they will help ! Amazing experience and I feel safe that my stuff is here.
Great service and prices! Would recommend to you 👍🏾
The Assistant Manager Mengjie made it easy on me. No pressure. No Hassle.
Menjie at Alhambra location is very nice, helpful and offered all options to help me get what I needed. Clean and respectful.
Mdngjie has already been very helpful and very nice.
Mengjie was efficient and courteous. Great location - very clean!
This facility is top notch. No security issues, cleanliness is godliness and fantastic access hours. Raymond who helped me above and beyond to secure my unit is Number 1 in my book.
Super clean and super secure location for a great price! Super happy to have found this place!
Cleo & Mengjie very good service
Mengjie is one of the associates at this location and might I say Mengjie provides exquisite customer service. This place is so clean and quiet. Very well secured. Mengjie has always been able to provide me with a solution at top speed whenever I show up with a concern or problem. Omg I am in love with this place. Have had a storage at this location for about 5 to 6 years now. Super satisfied. I would not change it for the world. I highly recommend you check it out. Don't forget to ask for mengjie!!!
Convenient and good location, Mengjie is good service
Mengjie is good customers service
我一直租用这个仓库,经理Mengjie服务很好,很有耐心!推荐这里。
Very best service love the location . Mengjie was very helpful .
Clean facility. Very helpful and friendly staff
Mengjie muy tiene el estrorage muy limpio
Storage Center was great! Cleo made the process fast and easy and got us access to a storage unit on the same day! Definitely recommend it to anyone looking for a great deal and be sure to ask for Cleo.
Excelent service and very clean property . I git my apartment and im so happy with the service .in the future if i need it I will come back here again .cleo property manager it was cery polite and helpful.i highly recomend this place.
Convenient close. To home great crew Mengjie took care of me
Mengjie, was such a great sales person! He explained and answer all of my questions... It was a smooth and easy process renting the storage space thank you Mengjie.
Mengie was very professional. Appreciate his help.
My experience with US Storage has been phenomenal. The customer service was great and the place felt clean, secure, and safe overall. I would definitely recommend anyone who is looking for storage to come!
Great price right off the 10. Conditioned space.
Very convenient for locals. Staff is very polite and would definitely recommend to everyone who is looking for quality service at a reasonable rate. Manager Mengjie provides a friendly and professional service
Mengjie awesome Customer service very knowledgeable, Great personality as well with customers !!!
Mengjie and Raymond were very helpful and friendly. They helped me get another locker unit and this place is clean and safe. Thank you Mengjie and Raymond!
非常方便的地方,很好找。服务非常棒,感谢Mengjie Chen的热情招待,帮我和我的朋友解决了很多问题。以后还会选择这里。
The people here were helpful, and made process easy. Unlike other storage locations, here, there is easy access to your units.
Great Place! I needed a unit last minute and they were able to provide with everything I needed. They even have boxes at the store ! A great place to rent !
Great customer service and super friendly staff. Exactly what I needed for my storage needs and easy accessibility.
Went looking for Storage Unit place, came across this. It had the exact size we needed. Right off the freeway, so it makes it easier to drop stuff off
This place is great in every way! It is clean and has great security. But the main reason I am writing this review is because it is owned and managed by wonderful people. I found a great price online for a storage unit at this location. I drove over and looked at it and unfortunately, the guy who showed me the unit was new and didn't realize that the online price I had found and reserved was from some false website unaffiliated with them so he confirmed the price. After a couple of trips back and forth, I decided to rent and that's when they realized the price was not one they had posted. Cleo, the manager, calmly and kindly let me know that they would do their best to honor that price anyway and that she had already sent an email to the higher ups. In the end, they did honor the price. There are a lot of storage places to choose from but I want to do business with good people. If you care about that too, then this is your spot!
I love the convenience of this location because it’s right next to the freeway and the staff is great.
Great location friendly service and very convenient excellent staff Mengie was very helpful
This company is great . Very polite and very informative. Explained everything very well and great prices . I am very satisfied with the customer service and the overall experience. Thank you to Raymond & Mengjie Chen for helping me with the process !
Safe, clean and easy access. Mengjie was very helpful. Thank you.
Mengjie Chen is “THE BEST”
Excellent service. Thank you Cleo for being so supportive, kind, patient and punctual for me and my family. Highly recommended.
Service is very good. Mr. Mengjie Chen provided very good service, explaining and showing units very patiently.
Convenient location and clean space. Friendly customer service. Mengjie is very helpful in answering questions and service available on the premises.
Cleo helped me out and went perfect .
I toured the facility and was very impressed with the area and organization. Cleo and Mengie were so friendly and helpful! They got my business!!
Very nice facility and great staff. I was helping a friend move some furniture when my arm got cup up by an unfinished metal couch leg lol. After asking for a first aid kit the staff was very helpful. The woman working the front desk actually helped patch me up. Greatly appreciated of the assistance offered by all the staff. Also, well ventilated / airy storage and super clean. Thanks again!
I am extremely happy and appreciate the professionalism of Mengjie. Also happy with the care and how clean the facility is kept.
Great experience and seems very secure for storage. Mengjie is so very helpful and answered all our questions and concerns. Would definitely recommend if you are looking for a storage place in Alhambra.
Very helpful and friendly staff!
Clean, Easy to get storage, Mengjie was so helpful. I definitely tell my friends about it.Free move in truck service too.......thank you very much
Is close to my house good price and the people are really nice
Very clean facility. Raymond was very helpful and polite. Highly recommend taking your business to this location.
Mengjie good customer service
Great Management and their storages are very clean
Do yourself a favor and rent from these people they are awesome so helpful!!!
Love the place thank you Mangjie Chen
Mengjiechanged my life forever. God bless his soul.
Cleo she is so good
Thank you for the help
The storage is nice and clean, and so far he does not have any problem. The staff is helpful, and find a space pretty close to my friend. Price is reasonable. I would recommend this place.
Good place storage furniture
Mengjie Chen
Great customer service and help
Mengjie treated us well and took care of our needs.
Chen :very kindness and very good service
Mengjie and Raymond were able to accommodate my storage needs last minute. They providede 2 10*20 climate control units with a great move in special thanks a million!!!!!
Mengjie Chen was very friendly and helpful, he explained how secure and safe our things would be
Great attention and customer service, very responsive by Mengjie
Clean and well maintain site
Had a great time using US storage. Every one of the staff members were friendly, helpful and understanding. Very nice and clean unit and I would definitely use their services again if I ever need another storage unit!
Property Manager Mengjie is awsome... place is nice and clean.
Exelente servicio from Mengjie he very nice and excellent service
Construction in residence -temp space to store stuff. Mengjie Chen help me decide to sign up
不错的仓管,位置方便,Mengjie chen服务态度很好!
Mengjie really good service help very nice thank you
Highly recommend this storage center. The unit was very clean and Raymond was very welcoming. His customer service was amazing answering all my questions and concerns.
Staff here is great, place is clean everything is kept up to date gonna let my buddies know about this one. they got a lot of stuff to store away.
I very pleased with the service’s I had received. I called for pricing on storage unit and what they had to offer. Raymond Hernandez was very helpful and explaining everything to me.
Great experience with this place. Raymond was very helpful, polite and very professional. He was very informative and made this transition a little less stress-full and I appreciate that.
Wonderful place to go if you want a nice clean unit. Raymond was a excellent helper on showing us all types of units and prices.
New to the area and had such a great experience here. Raymond helped me with anything I needed.
Beautiful location! Cleo is very helpful and professional. Best location reviewed
Excelent customer service . I dropped off a container of merchandise for my customer and they provide us orange security cones to avoid accidents and incidents . Very good prepared to avoid liabilities issues. Ckeo is very knowledgeable about her job. She takes very serious her position. She's the best property manager .
Decidi rentar en este lugar por el exelente servicio al cliente y explicación gracias a Cleo y muy buenos precios.
Awesome customer service. Raymond helped me with all the questions I had since this was my first time using a storage service. Place was very clean too!
Staff was attentive and helpful. They didn’t feel puzzled with specifying details of importance. Simply needed the storage space for my gf belongings during her aspirations for her masters. Thanks Raymond for the help!
Just moved to LA. Needed a storage unit. Raymond was very helpful answering any questions and concerns I had. The customer service is top notch. The deals here are better than any other place I looked up.
I was very pleased with the information I received from their staff (Raymond). The Alhambra location is really clean.
Very clean, very organized facility. I was also really impressed with the customer service. Raymond helped answer any questions I had and made me feel like I was getting the best deal for what I needed stored.
Mengjie is Great at customer service! He got me a really good deal!
Clean and secure. Nice staff!
I received very friendly service by Cleo. I am so happy with the space I am getting today and I am excited to be with US storage in Alhambra. Reasonable prices and great customer service.
I just recently moved from Boston to Los Angeles, USA Storage was the first facility not to be over priced like most competitors, the staff Raymond was so helpful and informative and nice. I made my reservation online which was easy to use and received a text and call within minutes. I recommend this place to anyone who needs storage. Wish everything could be as easy as this process
Great customer service , very clean !
Muy buenos precios y excelente sistema de seguridad , cámaras y códigos personalizados para entrar s tu bodega.....
Cleo has been very nice and helped out greatly with my first storage unit! I picked this place because of convenience and great reviews. The staff have been very communicative and friendly for inquiring and getting the storage unit
Really clean, well run storage center. Employees are extremely helpful and the location is super convenient. They’ve taken protections for Covid, which is great. Great value to boot!
Choose this place cause very friendly staff, clean and very helpful. Really recommend this place.
We rented at us storage very helpful staff clean storage for any type of storage type
The service consistently received by Cleo and Mengjie exceed our expectations. They are always sensitive to our needs and are always extremely courteous. That is why we are your customers. Elena Tong. Paul Perez
Highly recommend. I had a few questions about a storage unit and Raymond was friendly and very helpful. The employees here really know what they’re talking about.
Very good customer service. I called looking for pricing and what they have to offer. Raymond was very helpful and took his time with me. Much appreciated.
我在这里 已经有三年多体验 真的很棒 也要感谢一下这边的 工作人员 孟杰 他很热情 工作认真负责 我每次有问题他都会第一时间帮我解决 感恩🙏
Great customer service!!! Mengjie good job
Great place to store my goods very clean
So thankful for this storage place. Cleo was so attentive. The place is very clean. Customer service is great!
Very pleased with the cleansing of the place very clean and in order . As well as great customer service .bye Cleo she was great to deal with . Will be using this storage facility for while . Highly Recommend this place
Cleo was such a great help and she was very insightful
Very clean and nice service .
Mengjie Chen
It's nice and cool at Mengjie Chen
Service is good ..building very clean
Thank you Mengjie Chen ..
Its very close,received good service from Mr Chen
Great customer service...Thank you Mengjie Chen...I love this place
I really liked it here, very polite and great customer service..
性价比很好!仓库也非常干净,环境管理的很好!服务人员Mengjie Chen也非常棒!十分推荐!
Some of our neighbors referred to us and Cleo was helping us and she went one mile extra. She was willing to help us early I the morning before our work . Thank you so much for your help.
We needed a storage ASAP! Mengjie Chen was kind enough to give us a tour of 2 storages ! Mengjie gave us great discounts !! Friendly customer service !!
Our garage is under construction for 3 months and we were in need of a storage ASAP. Luckily Mengije Chen was able to help us get a good deal with a storage unit!
Nice place and good attention, good price. Thank to Mengjie Chen. I recommend this place
Because I've been here before and Mengjie service was great!
I needed a storage unit ASAP and Mengjie was so helpful and straight to the point. I told him what things would be going to storage and he got me the perfect sized unit. He’s very friendly and efficient. He even provided us with great discounts. Would highly recommend!
Great customer service, easy to rent and get started. Assistant manager Mangjie Chen was very helpful.
Thank you! Perfect service! Really clean! 5 stars!
Es bueno y honesto.Mengjie good job
Was helped by Mengjie, awesome customer service and care.
Need space to fix up my room.
Mi ex ya a rentado y me gusto como el trato de la persona que me atendió cleo
Amazing storage facilities, very clean and the service is great! Mengjie offers the best customer services!
Mengjie, the manager, is a great professional! The place is clean and safe! Perfect location!
Excellent customer service. Assistant manager Mengjie Chen was super helpful with all the questions I ask I can be irritating sometimes but he was understanding and still helpful I love us storage thanks guys!!!!!
Great Deals , and good costumer service.
I was help to get my own storage with Assistant manager Mengjie Chan.
The facility is very clean and organized.
Very friendly staff! Thank you Mengie for all your help!
Great service I came in late and Mengjie Chen was very friendly and helped me after hours.
I went looking for storage in several places but the prices were a lot higher than I was expecting and the unit sizes where too small. But when I looked over US Storage prices and specials online they we lre offering better deals for bigger units. Service by Mengjie Chen was awesome he showed me a unit no tjme wasted and I got it after he explained all the pricing and protections for the unit.
Great customer service from Mengjie Chen.
I am happy that I found this place. Good location and very clean. Above all Mengjie provided great customer service.
Super clean facility and very very friendly Mengjie Chen!!
Loving this place!
Great customer service. First time renting a storage and everything was patiently explained to us. Thank you, Mengjie Chen, for you help!
Exelente servicio de Mendjie chen. Muy amable Gracias
Great location, great service! Mangjie was very helpful!
Fast and easy access storage. Cleo was really nice and she helped me look at a unit that's perfect :)
Needed to store some things since we were moving.
Found this convenient place right off the freeway. The place is very clean and very secure. We got a good price on a huge storage and it is very easy to move things in and out!
Mengjie helped us out, he was very polite and patient and had no problem showing us tons of different storage spaces.
Will definitely be using this place for a long time
Thanks Mengjie!
Great staff, Service, and Communication. Cleo was super helpful and awesome! Plus I received a flyer and got the special.
I needed to store some things on short notice. On top of that, this was my first time using a service like this but all in all it was a positive experience. Mrs. Nichole was very patient explaining the requirements/process. Would recommend to others.
Had an awesome experience! My unit was decently priced and the facility was in a nice area! The manager Nichole was extremely helpful threw the entire process!
So pleased that I chose US Storage Centers to help with our storage needs. Staff member Nicole was amazingly helpful and always available. The facility (Alhambra) is immaculately clean, and hours to access our unit are reasonable. THANK YOU US Storage Centers for making this process so easy.
Renting for personal use, recommended by family. Mengjie very helpful!
Excellent staff, very helpful and experienced in the job. Cleo is very dedicated to her job and always goes beyond what is expected. Highly recommend!!
Local muy limpio y seguro con muy buena luz en los pasillos . cleofis ayudo a mi hermano a mover sus cosas a un estorage justo a la medida y con un pricio justo tambien10\10 lo recommendamos
Great Rental Storage, very clean and great service!
I'm very clean Nicole very nice deserves a raise do an excellent job.
Nice facility! Nichole was very helpful by showing me different sized units to compare my storage needs. Very professional!
Excellent service and very clean facility. Very happy that and employee named Cleo was extremely patient and helpful. She even helped us save money! Would recommend to everyone.
Very easy and accessible, Great customer service, location is always kept nice and clean.
I spent 2 days calling around and visiting storage centers in the area. This place had the the exact unit size I wanted, great temperature, and wide hallways/corners to get our furniture through without having to pick the furniture up. I worked with Nicole and she was amazing! She was very professional and courteous and walked me through the whole process. She was the best facility manager I have had the pleasure of speaking to in the area.
Best place to store. If you have heat sensitive items they have climate control to keep the units cool year round. Secure location i have never had any problems. Would recommend ro all my friends
My friend had a storagw and he recomend me this place. Excelent cystomer service by cleo and very clean place. And very convenient access . I highly recomend it . Ask for cleo she really help you to save money
Cleo was great and helped me find a unit that was perfect for my situation! I was a first time buyer and she made it all so easy!!
OMG... Cleo was so helpful. We needed a unit and she was there with awesome options.. Thank you so much Cleo with all your help...!!!🤗
Nichole was very polite, knowledgeable and helpful.
This place has great service! Proces aren't too bad either. Cleo and Richard definitely helped me with all of my needs!
February 22, 2020
Reviewing this place again. Still a wonderful storage to hold all of your belongings. I ended up losing the key to my old stuff, but Nichole at the front desk patiently attended to all my needs and muscled her way into my unit and got me access again so I can finally get my things.
Thanks, Nichole!
I've had my storage for almost a year I've never had any issues and the staff is always welcoming when I stop by. I would recommend this location to all my friends. Nichole has helped me from the start and she has always been very helpful. She has always greeted me with a smile and asked how she assist me! Great service. Highly recommended!
Excelent service provided by Cleo an clean facility
Mengji was very courtesy and informative to my needs as space. I live close by and this location was ver convenient. Place is very clean.
It’s close by the highway and js centrally located to places I need to borrow from here for work
Clean, wide aisles. Easy loading.
Always nice service.. thanks.
Great Service!!! Mengjie at the front desk made sure our every need was met including a unit next to the elevator lol I would recommend this location to any one looking for storage.
Former tenant, came back to rent a storage unit due to their friendliness and cleanliness. Staff very professional.
I decided to rent a storage because it was recommended to me, i was very pleased with the customer service Cleo gave me.
Recently new to this facility and I love how clean the location is as well as the conscience that comes with it. The staff is friendly and helpful thank you Cleo and Nichole
Best customer service! Very friendly! Cleo helped me
Mengjir chen is very helfull and I rented before and I fell the place is clean and safe.
Good Customer Service. Good Monthly deal!
So far so good. Just had a terrible bait and switch experience at PS and decided to shop up the street. They honored their on line pricing and even offered ways to make things cheaper. It even smells nicer over here.
Awesome staff and facility! The manager Cleo, gave me a great deal to move in and the facility is really clean too for a busy storage facility. They also have a great referral program, make sure to ask her about it :)
Fast and easy and very clean
Good service Mengjie has great customer service skills will recommend to others
Dummy affordable! Nichole was super helpful and I swear I would have not been more convinced without her help! I definitely do recommend considering this option if possible, I am glad I came across this storage facility!
Great customer service! Very helpful.
Stopped by unexpectedly and first thing I noticed was how clean the property and the staff is friendly stop by and rent with us storage ask for Nicole she was amazing and I formative
Mengjie was a good man he made sure i was helped with everything i needed takes care of the storage place very well
Very convenient and close to home! Very fast and easy to get a storage unit mengjie Chen was great
Clean,Easy to get storage, Mengjie was so helpful, Thanks
Great costumer service ,the facility is very clean. Good job Mengjie , Thank you help
I’ve been a customer since August 2015. It’s very clean and the staff is always super nice and ready to answer any questions. Parking is great . Security is great. FWY is convenient
Absolutely love this storage! Nichole's customer service is impeccable. This facility is clean and the hallways are roomy. The best part of this storage is the fact that it is indoors. Thank you Mengjie, for helping my sister who in return brought us to this storage😊
Great costumer service. The facility is very clean. I highly recommend.
Mengjie was very helpful and friendly.
Very convenient in my route and I have great service from Mr. Mengjie Chen.
The service here is amazing & the people that work there are very nice & helpful!!!
Me gusta el lugar, Noé y mengji me ayudaron a rentar mi storage
Good Job,Best storages in town.
Friendly staff, secured, always clean and very Convenient. Always a pleasure coming here.
Best Storage center in town & great customer service by Cleo & Nicole
Great customer service and helpful. Mengjie helped out.
The storage facility is clean and the staff is friendly especially Nicole.
The property is clean and the staff is very friendly. I’ve been here multiple times and I’m sure I will be back again to get another storage
very good stotage and very good service
nichole help me alot.
Great customer service ,,always ready to help ,,there always working hard and very professional,,there office is always kept very organized and clean ,,I wouldn’t go any where else ,, really satisfied here ..thank you mengie , Nichole ..
Very clean environment. Very nice service. Very helpful staff.The (Assistant Manager)Nicole was very helpful and really nice. We are really happy and satisfied customers!
Really friendly. Great service. And great price.
Really good place super clean and staff really friendly
Great service, well informed about the whole system. Very pleased!
Very nice staff,clean and convenient
Stopped by the property today and needed a unit Nichole was very helpful in suggesting sizes . The property is well maintained and the staff is excellent
Safe, clean, and courteous.
Mengjie is really polite person, good service and nice property.
I had a very good experience with Nichole helping me rent and pick out the right unit. It was a very smooth process.
Stopped by the place today and was looking for a unit I've never had to rent a unit before but Nichole made it very easy and fast. She helped explain everything I would reccomend this property for their great staff and clean facility
The place is great friendly staff excellent manager on grounds Nicole she was excellent person to speak with she was curtious kind witty I appreciated her input she pretty much when I allowed to and you'll make me comfortable in knowing that I am storing my stuff in a nice secure place I recommend this place for anybody that needs to store stuff ask for Nicole she's a storage manager like I said it's a good place
This property is clean and the staff is nice. They have great deals and help explain everything to make it easy
Close to proximity where I work. Cleo and Mengie helped me.
Great customer service and easy process
family has storage here and we love how clean the property is. the staff is understanding and very helpful. would reccomend to anyone.
Nicole is one of the best workers there! She's always cheerful and helpful!
Had a great first storage experience here while working with Mengjie, who showed me several different units and found one that would accommodate my needs for temporary relocation at a reasonable price with no long term contract. Clean and updated facility at a very convenient location in Monterey Park/Alhambra right off Fremont exit on the 10 with plenty of parking for moving.
Great clean space, I'm able to send my packages here and take it directly to my storage, very convenient and friendly staff. I lifesaver!
Ive had a storage here for years and I’ve never had any issues. The staff is always friendly and ready to help. I would reccomend this facility to any friends or family.
I just had a wonderful experience at the US Storage center in Alhambra on Hellman just now. I was dreading coming into the building to even start the process because I had a terrible experience with a different storage facility. The moment I walked in I was greeted and asked the perfect questions to help me fulfill my needs. I didn’t have to stress over anything and I decided immediately after touring the units to rent from this location. Thank you to Cleo and Nicole for helping me to ease my anxiety and also giving me the best customer service experience I’ve had in a very long time.
Stead by to checkout the prices. Met Nichole and Cleo they were both waiting with big smiles made me feel very welcomed they have great rates and cleanest towery I’ve seen
Great location and customer service from Cleo
Nice clean storage and manager Cleo very helpful 👍
Us storage is very clean and professional! Mengjie helps with great discounts and is very helpful!
I come here weekly, the property is always well kept. The managers Nichole mengjie and Cleo are very nice and friendly. Stop by and rent with them they will all give you great deals.
Nichole was very knowledgeable and very considerate. I will definitely recommend this storage center.
Excellent service and friendly service provided by now . He’s very polite and profesional young gentlemen . He’s very respectful and patient . He showed us 5 different units and help us to decide the right size and price for our budget .
Thank you Noah and thanks to us storage centers to have such a great representatives in front of the office . I rented 20 x13 and they provide us a FREE Move in truck . Amazing service always ask for Cleo she’s the manager. And she always is cleaning her property
We have a company storage unit and this facility has taken care of us for years. They make sure the units are secure and the staff is friendly and always willing to help. Highly reccomend to anyone.
It safe. They have friendly staff and truck to offer when you move in
Nichole & Mengjie were both helpful as we have been there multiple times looking at the units and doing price comparisons with other facilities. We decided to go with US Storage Centers because of their competitive pricing, clean facility, and great customer service.
I was helped by Nicole , great customer service . Clean work place and friendly staff . There were plenty of carts and the parking lot was clean which I really liked . She was more than happy to help . Awesome establishment thanks Nicole
Es un buen lugar para guardar es amable la atención es excelente lo recomiendo aceptan deliver , cleo es la mánager buena persona
I decided to choose US storage center, since the unit is spacious, the rent is very reasonable, I got a first month 50% discount and free truck for one hour. Mengjie is super friendly and helpful. Why not?
Went around to a number of storage places and I live right by this place of all the storage places around here its definitely the best one for the price. Mengjie was also very helpful and informative in getting us set up.
Great storage facility! Friendly staff! Clean and easy to access.
Staff was very helpful and polite.
The manager Nicole was very helpful. She is always smiling which makes you feel very welcomed. We are very happy we chose this storage facility.
This place is pretty nice. They have great features I got a air conditioned unit in the basement and it keeps all of my items safe and secure love this property
The unit was spacious nice and clean. Served its purpose. Friendly staff. Would recommend.
The worker is very nice and the property here is a great place
Nichole is wonderful!
Thank you so much for everything😘😘😘
It is a clean and convenient storage place
Staff is really helpful . Thank you for the help . Mengjie
Nichole Garcia was the one who help today, August 9, 2019. She was very nice and explain all the details. Excellent customer service.
The Cleaness Storage facility Ever!. Even though this location been open only for 5 years but They’ve Da Best Staffs.., MengJie Help Me like I want to rent an apartment. HIGHLY RECOMMENDED!.
Da Best Storage Place ever.., Especially This Location. The Place is So Clean, Air Con Very Cool so It’s like An Apartment Without Windows, The Staff are Very Accommodating Especially MengJie, Da Best Storage Employee Ever.., He’ll serve You like a King, Like You about to get a Hotel room!.. Basically I received Hotel Service Experience when Renting Storage only..
This place is very nice. They are clean and friendly Nichole signed me on it was quick and easy would recommend to anyone looking for storage
Great customer service. Nicole was friendly, helpful and informative. Will definitely recommend to friends and family.
Clean.Well secured.Well lit
The facility is clean well organized and convenient location, staff are friendly
Rented here for four months and was the best storage experience I ever had. Fast move in/out and they even have a move in truck to assist you. Special shout-out to Menjie and Nicole for their assistance.
Amazing storage place and very clean.
Nicole’s is nice and informative and storages clean
nicole is awesome, talk to her if you need any help!
Great place, great service and well kept. Mengjie and Nicole were very professional and helpful. I would reccomend them highly!
This is a great storage facility, great amenities and it also includes a free move in truck
Great place to store your things during a move
Honesty and exceptional customer service goes a long way. Even though I ended up picking another facility for personal reasons, Nicole was so nice and helpful that I would highly recommend talking to her especially if you have never used a storage unit before. She will take EXCELLENT care of you and help you make the right choice!
Nicole had great customer service and keeps the the facility very clean.
Great fast service, I did an online reservation and it was hassle free..
I am very lucky today. I got great service with Cleo and Noe they so professional and nice answered all my questions. Happy to rent storage here.
this is the most affordable place with their 50% off first month. Nichole made the process quick and easy :) her and her manager are the best
Great costumer from Cleo Jauregui. They gave us free truck special. Plus they have more Good deals.
After spending a whole day looking for a decent storage, I came across US storage while I was driving on the 10. Most of the other facilities that I went did not meet my needs. I decided to check US storage out. The place was clean and looks new. Nicole was phenomenal. She was very patient and helpful. She takes her time to help me find a great size storage. Excellent service! I would strongly recommend this place.
The worker are super friendly and helpful. I love the price that they have. I highly recommend you to coming here.
Thank you Cleo for being very helpful and professional.
This is a very awesome place! Mengjie Chen esa a very nice and funny guy he was amazing at his job. Definetly a 5 Star Storage ...
Mengjie provides great customer service and gave us a great deal. I highly recommend this facility to anyone.
Had a good experience at us storage Nichole help us and was very helpful she explained everything. There’s good service and carts you can use.
Stopped by and was surprised to see the friendliest face. Nichole was very helpful. She let me know all the benefits and features and gave us a great discount ask about the move in truck.
Came In Today and I was greeted By The Great Miss. Nichole! Moving is already a drag for me but at least when I get here at U.S Storage she makes it all that much better!
Also makes me feel a little better about paying U.S Storage each month knowing they have people like her.
Great service by Nichole. Easy reservation process and free moving truck which saved some money. Very clean facilities and easy access. Highly recommended
Thank you Cleo for such as excellent experience
With the rental of my storage. The place is very clean and organize
This place is amazing Cleo provides such good customer service. She took her time to show us different spaces and suggested their moving service, which made it a lot easier for me. I definitely recommend this place.
This is the best storage center in Alhambra! My family was looking for a last minute availability to rent a storage and Cleo was super helpful in the entire process. She was super informative, friendly, and helpful! She definitively relieved the stress of moving. I will definitely make this my go to storage!
Clean facility. Convenient location next to freeway. Staff friendly and helpful. Helped to get maximum discounts.
This Facility offers lots of different amenities I have a climate control unit and it is great during the summers keeps all of my valuables nice safe. Ask for Nichole she signed me up and answered all of my questions
Mengjie is clean and secure
Great experience, miss nicole helps us with discounts saved us money as well and also showed us how big are storage was and told us all the information that came with are package !
Best price - meaning it’s the cheapest in the area relative to other places.
The office is normal hours but the storage area opens early. You just need to know your codes to get in.
Use it to store seasonal decorations like Xmas or Halloween or stuff like that. Stuff I have no place to store at home.
Nichole was extremely helpful . She took her time with me and answered all of my questions. And there were a lot, she was very patient with me. I recommend this place to everyone in the alhambra area and to anyone that lives off of the 10 freeway, take advantage of this opportunity/ Blessing !
Huge thanks to Mengjie for being super helpful and attentive to our storage space needs! Thank you for finding us the perfect sized storage. Service with a smile is always appreciated :)
Great place talk to mengjie
Great place talk to mengjie he alot of help
Clean, easy to get storage, Mengjie was so helpful. And price was affordable and easy to get to your storage
Great experience! Mengjie was really helpful, proessional and friendly, as was Nichole on an earlier visit. Both made the experience really fast and easy. Thank you!
Mengjie was super helpful. Great place
This storage facility is so clean they have a nice selection of spaces. Ask for nichole the assistant she was great a finding me the space i needed
I am getting a unit with some college friends so we can keep our dorm stuff in LA over summer break while we go home. The units are very nice and the service was great as well. Mengjie helped us get a cheaper unit and a great discount.
This location was very clean and well organized. The person who helped us, Mengjie, was very helpful. He made sure to get us the best deal possible and ensured the information was clear. I highly recommend this place!
Super clean and secure place. Nicole is friendly and helpful!
very low price on rental space great customer service by Mengjie chen very nice and clean lots of lighting many of my family and friends come to us storage
Reasonable pricing & very clean!
Nichole was a huge help with answering all my questions!
I had a great experience here. This was my first time renting a storage unit and everything was super simple. The assistant manager Nichole was very helpful.
MY faughter ha her storag hrr for a few months and we nevr had any issus if w need storag we will b back. the faciltity is aleays clean an has nice staff working ask for nichol sh is grat
I came back to rent and they still taking care of the property . Cleo and angel were very helpful. I love the customer service. Thank you for everything.
It looks pretty good, secure, clean and the workers are really helpful.
I highly recommend this place if your looking for a good and safe place to rent a storage.
They were all ready with my online reservation and got me signed up and loading my storage space very quickly. Didn't need my own lock because they have secure locks already. Overall, security seems pretty good.
CLEO was amazing and she helped us pick the perfect storage and location for my belongings. I'd definitely recommend trying this storage location :) THANK YOU CLEO
This place is amazing super clean compared to the other storage facilities near by. Great security and friendly staff ask for Nichole
This is a great place to rent. It is very clean and affordable. I would recommend it to anyone. Cleo was very friendly and helpful.
Mengjie was a great help today...great customer service
Nicole, the assistant manager, was extremely helpful and informative. Facilities are above par and exceed expectations.
Muy bueno, bonito y limpio Mengjie Chen
Nichole gave great service and was very helpful!!
Nichole gives such exceptional service and is a pleasure to work with. Really appreciate this storage and their customer service.
Great friendly service from Nichole!
This place is amazing! I have had me storage for years and they are always so helpful and clean. Talk to Nichole she is very helpful
Nicole and Mengjie provided excellent service. Very reasonable rates!
Nicole was very pleasant,facility is very clea n...I would recommend this facilty
Nicole has been very helpful with my storage needs. After recently getting married and having a lot of wedding items to store, she helped tailored a solution for me that helped increased my storage space immediately but also helped me save money in the process to make sure I wasn’t paying too much.
Nicole is just great. Good facility. It is really nice to be able to use the moving truck for free. I think this is very unique. Overall I am very satisfied!!
Nicole...is a wonderfull in everthing we need about service. And questions...she is not 5 stars. She is 10 stars...exelent..😉👍👍👍
Stopped by the property to pick up some items from the unit. Nichole was very friendly and energetic maintaining the property all my herself. Thank you for keeping the property well maintained
Nichole was super helpful in choosing a unit and getting it set up. Place is secure and I felt safe leaving my belongings there
Nichole was very friendly and helpful. Havent even rented a unit yet but she answered all of my questions. Will be returning to rent this week.
Nichole who works here and is new is one ofvthe best and friendliest worker here at US storage. She is really helpful and is always willing and ready to help anyway she can. Highly Recommended.
Really good service and location. Everyone was really nice
Nichole nice girl help with all my question really great people skills...
Nice and friendly staff that is always willing to help me. I just got another storage unit and they found me the best space for my budget. Thank you Cleo and Nichole! These ladies are always working hard!😄
Cleo is fantastic. Come and ask for her she will show you all the options and help you find out what works best for you.
Free move in truck to help you out too. Glad we came here!
muy buen trato al cliente
Thank you William and Cleo. Helped us move out of our old storage facility into a much cheaper place.
Great service thank you William for helping us. This place is willing to work with us as we move out of our pricey Public Storage.
Cleo and her staff were excellent with helping me find the perfect unit. Thank you for answering all of my questions with patience and ease.
Excellent service and great price! Highly recommended.
I heard good reviews about US storage centers and I decided to come here to buy a storage unit for the first time. Cleo helped me and she was really nice and helpful and the place is very clean. This place is very convenient to college students going to Cal State LA and the prices are very afforable.
Clean place and friendly staff. So far so good!
I just closed my unit because I'm moving to another state. I've had this unit since they opened the new building. Mengjie Chen was key to why I'm giving this review. He wasn't there when I left but I wanted to personally thank him. Over the years, trying to let go of personal items has been emotionally hard, and he would come by and check on me and encourage me "let me take this for you, it will be less stress, you'll see." I'd get migraines and be on the verge of tears after hours of purging, and that simple kindness (which was more work for him) would be a huge relief. He even remembered small personal info we talked about the last time over six months ago. A really good human being. Because of his genuinely helpful and kind heart, an always clean and safe building and tenants, and an overall positivity in the music and atmosphere, it was probably the only 100% satisfied customer experience I've ever had in anything (that says a lot about how picky I am). I actually felt tempted to hold an empty unit because the service was so good! I was sad I didn't get to say this to him in person, but thank you. Business really is about people. If I move back, I'll pay any price if he is still here!
I was putting my things on a cart. Nichols G. asked me if everything at U.S. Storage service going good. I was amazed n glad she had time to ask me about our services. I really appreciate what she did.....
Always professional and Super Clean, cool in the Summer and warm in the winter, glad I chose US Storage!!
Nichole was such a pleasure to deal with. She is professional, courteous and was very detailed and informative. The office was busy as she was the only one on staff at the time we stopped by. She was friendly and attentive and helped everyone that was in the office. This is the first time I rented a storage unit and she made very easy. The facility is clean and well organized and would recommend this place if you need a storage facility.
Wow, Cleo Jauregui, Nicole Garcia are wonderful they were very polite and patient with me, first time renting a storage unit. Cleo showed me the storage areas after discussing what I was bringing and picked two options for me to choose from. After I decided the size she walked me through the paper work. Facility is clean indoors and hours for me are ok. I highly recommend coming here, ask for Cleo or Nicole.
This is honestly the best storage place I've been to. Everyone is so nice ! Look for Wayne! Hes the best and of much help :)
Wayne & Nichole are both very knowledgeable, professional, helpful & friendly. Will definitely refer my friends & family to them.
Nichole and Wayne...both are very knowledgable and professional..friendly...Very satify with visit and secured a storage today..
Wayne and Nicole have been a huge help, we had a burglary at my previous unit, and they were patient, understanding and helped me find a unit that was the right size, and the right price for my needs. I’m very happy with their service.
Great Service! Nicole is awesome! She really helped me out. Very pleasant. I would recommend this place to anyone looking for a great storage!
Cleo was very nice and helpful
Cleo has excellent customer service. Friendly and fast
Team is amazing. Even around the holidays. Thank you guys
Since the open hete im still renting and . Tjry still jabe excelent service.Hola nomas quería compartir este comentario para que sepan que en este lugar tengo ya un buen tiempo y el servisio es estupenda mente excelente siempre nos ayudan en todo lo que se nos ofrese para mi es un buen lugar y agradesco a toda la jente lo trate no se arrepentirán grasias Doña cleo y a todos los demás suerte y grasias .
Nichole is really nice. I feel good there.
The 8' x 10' space is just ideal for me and I have never seem other storage facilities has this size.. Width of 10' is easy for goods in and out. Wayne, the receptionist, is detail and friendly so is Cleo too. I would like to recommend this place to all who is looking for a clean and convenient storage with easy freeway access.
Cleo helped me out. She was very helpful and straightforward. She made the process fast and easy. Likely to recommend.
Thank you Nichole for helping us out. This place is great and the staff was able to answer all my question. I would recommend everyone to stop by and take your business to Us Storage in Alhambra
Wonderful staff and very helpful. Nichole was especially great. The facility looks very clean and most important for me, seems secure with an alarm installed at every unit.
I spoke with Cleo, the property manager. She was very friendly and answered all of my questions. The property was very clean and the prices were very reasonable.
I definitely recommend this place.
Excellent Service. I highly recommend US Storage facility. Clean, Accessible and Secure.
U love this place. Cleo is always smile and ready to help you . Property is very clean and safe .u highly recommend this place to store your valuable stuff
Love my 5x10 unit at Us Storage. Nicole was very helpful and patient with all of my questions. She showed me around so I can pick the right unit. I had a great experience its was fast and easy.
Wonderful staff and facility. Cleo was able to show us several units and even stayed later to help us. Facility is kept clean and has easy access right off the freeway exit.
Oh my goodness!! This has been the best customer service experience i have ever encountered! Cleo and Nichole were so great to me and my partner, super helpful and informative and made us feel so comfortable. They are so funny and full of positive energy it was great!. Highly recommend this location to store your items also very protected and cautious! Tell your friends! Your family! Tell everyone! You won't regret it pricing is super affordable and the specials are definatly a plus!! Bravo!!
If you need storage. See kevin. He is a nice guy. A great salesman. Great place too! Thanks Kevin and Angel!
I was a little nervous about renting a unit but my experience was great! I got all my questions answered clearly and easily understandable. Cleo and Nicole handled all the transactions in a professional and friendly manor. I really did feel welcomed and know all that I can expect and what is expected from me. Look forward to my ability to store extra stuff!!
Cleo was amazing! My first time renting space and she made it easy and fast.
It a secure feel safe knowing my property will be there when I need it , Cleo the property manger was very helpful perfect costumer service made us comfortable and help us find the right storage .
I rented a storage here, it was so huge? And the hallway and outside was very clean. One of the operators, her name was Cleo was good with us, and she was very helpful with everything we asked her. She also provided water for us, while we were loading stuff. And they also privode moving truck which I used and it is free!!! So thank you for this great place
We rented here and Noe help us
Friendly customer service!!
Clean and well organized! Great Customer service. Cleo was very helpful and knowledgeable!!
Great service! Mengjie was thorough and exact in helping me estimate the proper storage size for my property..
In search of convenient, secure, and affordable storage center. Upon arrival, I met with Menjie Chen who assisted in fulfilling my expectations. Menjie provided excellent customer service, who express interests in my concerns of storage space and location within the building. I would definitely recommend in checking this building out and speak with Menjie, he is a big help!
Mengjie Chen has given such superb service!! He is extremely knowledgeable about the storage center and our questions. Regardless if you were to store gold or trash he never made you feel any less. The site itself is very clean, and temperature controlled & has security on site. Nice to know my stuff will not be stolen, thanks again Mengjie, a 5 Star experience all around!
It is my first time renting out a storage unit and Cleo made it as seamless and easy as possible! I wasn’t sure which size to store my furniture and Cleo gave me the best advice and really tried to help me figure out which is the best unit for me. She walked around and opened up a bunch of units to let us gage what size we would need and what she recommends would be the best fit for us. She was thoughtful and funny and made our experience enjoyable! She even stayed after the closing hours to help us! Cleo went above and beyond and I highly recommend her to anyone else who is exploring storage rentals! Ask for Cleo! 5 stars! Highly recommend!!!
Cleo was a great help to get a storage unit
I like to comment on the excellent customer service I recieved from Mengjie. He answered all my questions, I liked the price and the location is convenient for me. the facility SO clean and safety. thanks
Muy buen servicio al cliente Mengjie , muy limpio el lugar y organizado . 🙂
Because it's a nice place and very clean ,Mengjie good customer service
Excelent price and. Cleo help us a lot to make a good decition. Theu provide free truck tp move in . excelent ecperience to be my first time using storage services
excelent service by cleo and they offer a gtee truck
Quick and easy online reservation. Thanks
This US Storage is very well managed, Cleo Jauregui, Property Manager was so helpful and the property is so CLEAN and maintained.
I will definitely refer my friends and co-workers to utilize this facility.
GREAT JOB CLEO!
Thank you.
Mengjie Chen is a big help to me!!! He is fast and made everything convenient. Thank you!
Awesome, I got a great price for a storage,, mengjie was very polite and super professional about his job. I recommend this storage clean and friendly.
Great customer service from Mengjie and will refer to many people
Ideal location, clean and tidy .Mr Mengjie was very helpful and patient. I would definitely recommend this place to my friends.
I'm very pleased with the service. The facilities are very clean. They have very reasonable prices and the person in charged I talked to was very friendly. I would definitely recommend this place to anyone. Great location right off the freeway.Mr Mengjie was very helpful.
Nice place, clean. Excellent customer service provided by Mengjie. I highly recommend this place.
We had a wonderful experience, the assistant manager provided excellent customer service and was very friendly! Definitely recommend this place. Excellent location and clean.
Mengjie Chen is very helpful! Clean place and a decent truck to use when you move in!
Mangjie is one friendly asst manager & he's an okay guy! The storage units here are brand new, can be double secured, air conditioned and Freeway close...
Rented out this place and got amazing help by Mengjie Chen ! The price here is amazing !! I would definitely recommend this to anyone looking for a storage and something that can fit there budget!! The space we got was nice and spacious!!! Come and put your stuff HERE !!
Excellent service by Cleo, she help us s give us a good discount , they have a free move in truck this is awesome. I highly recommend it
Very clean facility and easy access and it is close to my house . Cleo is very profesional
Cleo was super nice to me, she was helpful and wanted to get me the best deal and save the most money, the location is bright, clean, air conditioned, very beautiful and feels safe. They even have a free moving truck to use which saves so much money, I’m so glad I found them
I arrived at US STORAGE and agent Richard help me out on the storage unit. We agreed on Thursdays is the due date. I will be moving in the same date.
Great location and secure storage . Richard was very helpfull.
Great place! The customer service is excellent! Staff have a positive attitude. Nice and clean. Cleo the nicest person. She helped me with everything I needed. If you rent a space at the Alhambra location ask for Cleo. She will provide great service.
I like this place, especially because they have a move in truck, very convenient. The customer service given by Mengjie was very good, he gave a thorough explanation of the place.
Menji chen. Very nice gentleman..and kind. Price includes truck rental. Convenient location and clean...
I like Mengjie because he is responsible and has good customer service . He can speak Chinese too ! The location is close to my home. High recommended .
Cleo was very helpful and. Very professional . this place is very clean and ckro is very professional.
Excellent customer service by Cleo . She was showing me different sizes and giving me ideas how to store and take advantage of the space . Close to my house . She really take care of their customers. Customer service by her simply 5 starts plus .
I've been a US Storage customer for about a year. After me using several storage companies I can say that this facility is the most kept clean and Mengjie at the foot of customer care has made it possable.
Thank you
It a convenient location for me, I live near by. I liked the place looks really secure and very clean. I highly recommend this place, the manager Mengjie helped me lot!!!
Great cells and facilities. Vented well so no sweat while working in it. Neat and nice. Lights in my cell are awesome. Got restrooms and water fountains on first floor. My manager Mengjie is great, speaks English mandarin Cantonese OMG. Awesome man and awesome place, definitely a recommend
Everything went so well with US Storage Centers!!! Friendly staff, very clean and new. Mengjie helped me and couldn’t have been friendlier. He was great!!!
Mengjie me ayuda muy bien a agarrar el espacio que necesito
I like this place and you have a very good or I e standards here . cleo help me a lot
Always waxed and waned about getting public storage, finally pulled the trigger on a 10x10. Really great staff, particularly Mengjie and Richard. Super friendly and helpful and made the process super stress-free. Premises are top notch, air conditioned, and you have access to a free move-in truck. Couldn’t be happier.
Mengjie super friendly and helpful...great climate control and new facility.. a free moving truck is provided as well
Richard was helpful and assisted us with our particular situation! A+ service!
Great place, excellent customer service from Mengjie, he was very helpful and explains everything in detail.
Great,secure,clean,Mengjie Chen is the best,very friendly strongly recommended.
Thank you so much for your suggestions how to store all my apartment furniture I'm a very affordable 10x10 storage. Free moving truck is a very good opportunity to save money . specially when you are passing thru financial situation. Cleo was very patient and she understood my situation with a humanity and emphaty .that k you for having a great and better customer service than PStorage and A1 STORAGE
Excellent service and great staff really recommend this storage location.
Excellent experience great place and service, kept clean and well maintained, manager and staff is very helpful.
Cleo was very helpful really good service and good prices
Property very clean Mengjie was very helpful and amazing
Mengjie was great, clean and accessible facility!
Richard was extremely pleasant and super helpful. He personally walked us through the units and explained the pricing in detail. Highly recommended!
Great service, my unit is super clean and the a/c keeps my stuff colder than my house is! Friendly staff and quiet and safe location too.
I'm very pleased with the service. The facilities are tidy even the restroom. They have very reasonable prices and the person in charged I talked to was very friendly. I would definitely recommend this place to my acquaintances, Mr Mengjie was very helpful.
Oustanding custumer service, the manager Mengjie gave me a thorough explanation so I decided to rent a unit. This location is very convenient.
Mengjie Chen is always very helpful in everything and in my opinion he is true professional in aspect of the word his customer service skills are second to none because of mengjie Chen this storage center ing is a five star in my opinion thank you keep up the good work mengjie .
I really like the place, it's well organized and you can get a very good service. Mr. Mengjie
was very kind and helpful. I definitely recommend it.
I like the customer service, the building very clean. Indoor storage i dont remember the gentlemen names. But Cleo was very kind answer all my questions.
Outstanding customer service, clean and friendly environment.
Great staff, friendly environment.
The staffs are friendly, the storage area are clean!! Great place to keep your junks!
I'm been here for long time and still happy with the service provided here, they have this place clean. And spacious. Mengjie always remind me to make my payment and a our late fees. Cleo is very helpful too
Awesome! Top Notch Customer Service! 5 Star’s in every category!🌟🌟🌟🌟🌟🌟... Highly Recommend! Great New US Storage Centers Facility! Thank You!😊👍
This place is awesome ! Super secure place , I will really recommend you to come here , good price, and really nice staff , Mengjie is super helpful 👌🏼
Clean, great customer service, air conditioned. This place has competitive pricing and the facility is great as well.
Excellent service and very clean property
Thank you Mengjie and Cleo
I’ve never rented a storage unit before and I came across US Storage. It’s a nice, clean and secure building and they have excellent customer service!
I am very pleased with the customer service. Of all the other storage companies I have used this one is the best of all. Mengjie the assistant manager was very helpful.
Mengjie is super nice and helpful! The storage unit is very clean. And it’s next to the freeway which is really convenient.
Excellent service by Mengjie and Richard
Met with a young man, Richard i believe is his name. He provided me with the best customer service i had ever received !
Great service. Very helpful. If you didn't see, they offer free truck rental with storage rental to help you move in. Very convenient!
Excelent service by your staff in this office .
Very clean and safe
I have been to so many storage facilities and this is the best one BY FAR! Completely indoors and AIR CONDITIONING!! You can't beat that! The staff is also incredible. Cleo and Mengjie bent over backwards to help me with everything I needed. Highly recommend this place.
Simple, clean and very secured place in addition of great customer service by Mengjie and Cleo.
Richard pan gave us a really good deal,he was very professional and he even introduced himself as soon as I stepped in the office. Property is very clean. Meng Jie and Cleo were also very helpful I answering my questions.
Close to fwy Mengjie helped me
After 3 years renting here I'm still happy with the service provided by menhirs and Cleo . It's easy for me because mengjie and new employee Richard speak Chinese language . I feel very comfortable with their help .
If you are thinking to rent with us , come and check this facility . It’s great nice and clean and Richard and mengjue are very helpful . Property manager Cleo is always very knowledgeable and positive . She gave me a good ideas how to take advantage of the space
great place, clean and easy! Mengjie is super helpful and nice. thank you!
Really clean, nice people! Meng Jie will take care of all of your needs.
Very pleasant experience, a young man named Richard was very helpful and answered my questions. Excellent service.
Cleo was very helpful and with my belongings and helped me around the facility
This place is just great. The assistant manager Mr. Chen is a great fellow and provides great customer service. Very reliable and professional.
5 stars for cleanliness. Walked in and immediately noticed how well kept the lobby was. Also, very nice manager, Mr. Chen. You can tell the owners here care about their business.
I like the service that Cleo and Richard a new employee. They have a very clean place
I’ve had many storages in LA, US STORAGE is probably my favorite. An amazing staff, and pretty long hours. Try it....
I came here confused on how storage places worked until I was met with exceptional customer service. Richard helped me gain an understanding on storage places. I now feel that I can come here and not have to worry about anything due to an informative employee.
Very convenient, clean, safe, good prices, excellent service by the assistant manager Mengjie Chen. Highly recommended!
Excelent customer service .very good prices and Easy access .ask for free move in truck. Its excelent truck and they borrow you a handtruck dollie.
Love this storage facility.. The staff is always so friendly and helpful.. Ive been at other storage facilities and i could see a difference in the customer service.. Cleo, Mengie and Richard are a great asset to this company and facility.. I plan to continue using their services for a very long time.
My sister rd me a out this place. And it's very convenience . And excellent service e provided by Cleo. Cree moving tru k helps a lot and means a lot
stayed here for 3-4 months and they gave me a really could discount on my payment! 🙌
Excellent customer service and I'm been here since 2015 and still believe in their security and very helpful staff, I meet Richard today and he was very polite and looks very professional ,thank you for taking care of my stuff
near to my house and. ery clean place and good lo action.richard hp me very well
Prices and location, best storage place ever. Cleo, meng jie, and Richard were very helpful and answered all the questions i had !
We’ve been using this branch of US Storage Centers for 5 years. We have never had any issues with this location. The management keeps the facility and units clean. They also go above and beyond to cater to the needs of the customers. We recommend this location to our friends and family!
I have been a customer for over 3 years. I absolutely love it here. The staff is always helpful, and I have access early in the morning and late into the evening.
I'm one of the fist customer here since they open in 2014 . I still love this place , m
Cleo and mengjie are awesome
Cleo and Meng Jie we're very helpful, really recommend renting a space here ! Free move in truck really helped my wallet, best storage place in Alhambra !
Gate hours clean facility and great staff
I really like the service provided by the staff here in the office
Excellent service and very clean property. Mengjie and Cleo help us to make a wise devotion base in our storage needs. The best in town and they provide free move in truck and very convenient access hours and location right next to the 10 fwy. Come and prove by yourself you will not regret it .
I was in a hurry and The Property Manager was very personal and helpful to help me get the right size unit for my growing business/industry i am in...thanks Cleo
I was looking for a unit at a reasonable price and drove by US storage centers and could not pass the opportunity after Cleo found the best deals for me. Location is super and well lit and definitely made me feel safe.
Great customer service, easy access to I 10, clean facility.
Us Storage is immaculate! Cleanest storage unit in Alhambra and Monterey Park, or that I've ever seen. I feel good about keeping my belongings there. The staff is friendly and Mengjie Chen, the assistant manager is awesome, he has great customer service. The rates are really competitive to nearby storage units. I highly recommend this place!
UPDATE: 4-18-18
I set up an appointment to use the moving truck. Truck was clean and rode great. Cleo, property manager, was so helpful and sweet. I forgot my insurance card and she suggested calling my insurance company and having them email it over. She even printed me a copy for my car. Very thoughtful and above and beyond customer service.
Great customer service! The first thing I noticed, the facility was SO Clean! Very Secure too. I can't say enough good things about this company. They always take good care of our stuff. Thank you US storage!
Amazing Customer Service from the moment we walked in Cleo made us feel welcome and answered all questions with speed and accuracy. She handled several customers without flinching and kept everyone happy
Gabby was the best . This place is new and secure with all the latest technology. I feel save storing my stuff here and with the great customer service provided by Gabby ,,,, well it was just that easy !!! Thank so much Gabby for all of your help and great customer service and providing me with the 2 months half off !!!!
First time on USstorage and so far my experience has been great. Freeway close facility, indoor units and Customer service, Ms. Gabriela has exceptional customer service and people pleasing personality. She earned her self a five star but we are all human so I will give her a 4.5 eating.
Great safe place to store items. The alarm system at U. S. Storage let's me sleep comfortable at night.
Because its a very clean and safe location
Convenient by freeway and price, air conditioning, happy for the price and excellent service by Mengjie Chen, clean
Great customer service!!!! Clean area and convinient location. Thank you for all your help Cleo.
They have great staff they are so nice and very helpful.
I have had the pleasure of renting with US Storage before in the past and their service is nothing but 5 STAR! AMAZING customer service, CLEAN and SAFE storage, and EASY accessibility. Moving is never fun or easy but US Storage makes the process so much less stressful! This will be my second time renting a space with US Storage and I can genuinely say I will never go anywhere else. I have rented with Public storage before in the same area and it just doesn't compare!! You feel comfortable leaving your valuables here. It is a safe and clean location that is genuinely concerned about your satisfaction! I was also fortunate enough to work with Cleo and she is absolutely amazing. I was in a tight bind and I need a lot assistance and she helped throughout my whole process! EXTREMELY helpful! Trust me, don't waste your time anywhere else!
El personal con una excelente atencion de servicio proporcionan la información de manera clara para desidir el storage que se ajusto a mi necesidad.
Mucha limpieza instalaciones acondicionadas y con un muy buen mantenimiento.
Muy buena ubicación, instalaciones modernas y una excelente limpieza del lugar, el trato del personal es muy amable y la información que te presentan es clara.
Hi Pat, thank you for taking the time to review our facility. We would love to here a little more about the experience that you had with us so that we can come to a resolution. If you would like to be directly connected to a manager then please send your best contact number to
[email protected].
Good place yo save oye stuff, the woman in charge is very eficient
It was a great experience in every way. Mengjie was most helpful. As far as storage units go... this one is at the top. Clean, convenient, and new.
Managers are awesome and staff... Very helpful
Cleo is friendliest storage i EVER been to. Helps alot by explaining and understanding my personal needs. I left my other storage 1/ 2 way through month. 💜💚😘
Great customer service! The manager Mengie is super cool.
I'm a first timer with a storage facility. I had a very pleasant and professional experience with Cleo. She was very informative and accommodating. One of the best customer service experience I've ever had.
Ms. Cleo was a fantastic individual! Not only does she tell you your future, but she provides great customer service and makes sure you obtain the lowest rate possible for your storage unit! She helped me and my colleague out as we attend Cal State Los Angeles. If you end up coming to this location expect great rates and deals! Miss Cleo was FANTASTIC!!
I love it here. Very welcoming,,friendly staff. Cleo is always very helpful. Very clean bathroom and property. Would definitely recommend to anyone.
I am attending Cal State LA, and just finished the acedmic school year. My friend and I needed to find a place to store my items and we did not want to take it back to Sacramento. We searched for storage places, and this location popped up first so we decided to go to the location and look for our options. The front desk clerk, Cleo, helped us out on what storage space I needed even if it was only for two months. She was very friendly and had a great attitude to help me out. I was very impressed with her professionalism and she gave the best rate for us! We definitely recommend this place!
Nice and clean
Hi Erick, thank you for taking the time to review our facility. If you had a nice experience then we would appreciate if your rating reflected your experience accurately. If there was any issue that caused you to rate us lower, then we would love to here why. Please send your best contact number to
[email protected] so we can have a manager reach out to you.
Great Customer service! Fast response! And very clean! I feel very comfortable with leaving my belongings here!
Very friendly staff, explain very well all the difference options, knowledgeable, and flexible to work client needs.
Awesome people, nice storage, mengjie and cleo are cool!
Highly recommend if you're looking for a unit. We needed to store some stuff away and Cleo was extremely helpful with the entire process from beginning to end.
Mengjie and Cleo help me a lot to decide . I'm really happy with the service and this place is very clean . My friend told me about this place. And they speak mandarin and are very friendly . Thank you for your staff they are really helpful.
I had to move to a new place to day and they helped me on a very short notice thank you for everything.
I'm very happy, found this place put we're moved some items. The manager so sweet ! This's best choice for stranger.
What a great choice! I found US Storage Centers on Yelp and decided to come check the place out. The units were very clean and organized, and the sign-up process was super easy. They have trolleys available at all times for easy transport and the security is stellar. Cleo was extremely helpful and friendly. I'd definitely recommend this place if you need to store quickly and safely.
Ver clean.. Brand new facility and very good service.
I'm been here for more than a year now and very pleasant with the service secure and clean . It extremely helpful to have staff who speak our own native language . Mengjie and Cleo are very good asset to your business . Thank you for your excellent customer service . The restrooms are extremely clean .
Thank you Cleo for all you help!! Great customer service.
The place is really neat, the customer service is very friendly and prices are cheap. Mengjie answered my questions very well. I will recommend this place to my friend.
Excellent service very clean place and affordable prices . Cleo and mengjie help us a lot . Thank you for a free truck
Great customer service by me gnus and Cleo . Very nice place and you feel a lot of pace inside of the property. Mengjie and Cleo are very professionals they really help you to make a wise decision and help you to find the best price . Very competitive prices
Easy, convenient, clean
Friendly staff
Free truck rental
Highly recommend!
Close by and convient to my apartment that I will be moving from. Great customer service from Mengjie Chen. Nice & clean area and enjoy the music they have inside facility.
I rarely write reviews but I had to write this for us storage only because they were so wonderful and provided such exceptional customer service.
The facility is very clean which was a must for us in choosing a place to store our things. They have carts you can use to move your items and if there aren't any available, they will go out of their way to find one for you (thanks Mengjie!) They have 3 floors plus a basement of indoor storage units available and access to even the 3rd floor is very easy. And they have a moving truck you can borrow for free whenever it's available.
Their pricing is great and actually cheaper than others in the area and you get a newer and cleaner facility! Believe me, I checked around.
And most important is their customer service is the best. I dealt with a few different employees because we had to switch our unit to a larger one and all of them were so helpful and wonderful to deal with. Mengjie, the assistant manager, was a very enthusiastic, hard working employee who knew his stuff about the facility and provided great advice on how to best store different items. And then there's the beautiful Cleo, the manager, who just loves what she does and it shows in her exceptional customer service. She was able to find us a larger unit very close to our existing one which made it so easy for us to move our items. She's personable, knows what she's doing and does her best to make things easy for the customer.
I would highly recommend us storage in Alhambra if you're looking for a storage facility. It's clean with friendly, knowledgeable employees and reasonable prices.
I came in with a friend to check out some storage. We came in with a warm welcome by the property manager named Cleo. She was very helpful with our questions and was very knowledgeable. She took us to one of the units to show us the size and was showing us how we can get the most out of the unit with the things we need to store. I would recommend this storage because of the help we got, the cleanliness, the organization, and mainly for Cleo. Cleo is a great asset to the business.
I came in with a friend to check out some storage. We came in with a warm welcome by the property manager named Cleo. She was very helpful with our questions and was very knowledgeable. She took us to one of the units to show us the size and was showing us how we can get the most out of the unit with the things we need to store. I would recommend this storage because of the help we got, the cleanliness, the organization, and mainly for Cleo. Cleo is a great asset to the business.
Cleo was so helpful the Storage were clean and prices are reasonable. If your looking for a Storage don't hesitate and take a look at this Place. Don't forget to ask for Cleo!
I can actually walk in . Very convenient and clean place
I like this facility. It's really clean and organized. The workers are really helpful and friendly. The price is also great. I will recommend this place to my friends. I met mengjie and he is the best he explained to me everything I needed to know and I was satisfied.
The area in this storage center is clean, safe and convenient not to mention the prices are the best compared to other storage places. I really liked the friendly and helpful service I got from the assistant manager Mengjie Chen. He was very helpful and informative in helping me pick out a storage unit for my needs. I am so pleased I came to US storage in Alhambra and thankful that Mengjie was there to assist me.
It's very convenient. Price is right specially for a climate-controlled storage unit. Very clean. The gentleman who helped me, Mengjie Chen was very nice and very helpful. Excellent customer service.
Mengjie and Cleo they are the best. Very friendly and good customer service . Excellent location close to my house . Very safe and secure place you need to use your own passcode to get into the property. They have surveillance cameras and excellent gate access control. I recommend them .
This is a very good place. The staff is excellent, very respectful, helpful. Very low prices that fit our budget. I would recommend this place to anyone that wants to rent a storage
Was looking for pricing and on 5x10 availability with Cleo..
Great experience Sam and Cleo helped me out was cheaper than expected and they were fast and efficient will be recommending this place.
Amazing service, amazing place, amazing prices! I was very happy with how easy and quick storage can be! Thank u guys!
Moving truck free of charge great added bonus. Simple and very easy to set up with automatic payments I don't have to worry about. No hidden fees !! *****
Cleo is the best come see her 👍🏻👍🏻👍🏻
Great place to go for storage. Very affordable prices and I was able to borrow a moving truck which was really nice. I highly recommend this place, it is a very secure storage space .
Clean and new. Friendly staff. Everything works as it should. The only thing I am not a big fan of is having a speaker right above my unit playing Kiss FM so it may be why it seems like it's too loud to me, but hey, I least I don't have to live in my unit.
Very fast and helpful. Great prices and great people. Cleanest storage facility have ever been to! I highly recommend this place!
Convenient location and price .
Excelent service , wonderful customer service experience . Very reazonable prices asl for cleo or mengjie
Very Good service, quick and efficient
Love this place! Right next to the 10 freeway!
I came in today just for pricing since I had storage spaces in other places and I left with a space rented out. They had amazing deals for the first month. Its very convenient right by the freeway. The associate go assisted me was very helpful, Mengjie gave me suggestions on what would be my best deal. I love this place and how much money I saved. Thank you US Storage Center!
Exactly Services and helpful, always friendly and siads hello with a smile. Places is very well keeped
Excelente service and very affordable prices. Very clean facility. Cleo and mengjie are awsome. Rent With them and proof by yourself.
Great service clean & safe
Lo rente x la seguridad del espacio por que hay cámaras, el servicio es excelente y cleo nos ayudo a tomar una decisión,
I was very satisfied with The US Storage Unit and Staff.
Great staff. Facility is clean and well lit.
I saw the storage and loved it, Cleo was great, very helpful!!! Thank you
My mom rented a space and it was clean, well kept and customer service was amazing! Cleo is awesome!!!! :-)
Ester lugar esta xtraordinariamemte limpio . You literally can eat in the floor . Cleo is really helpful and menhirs really nice person
US storage centers is convenient to csula. Very secure and clean. I am glad to have purchased a storage unit because I can store my stuff here for the summer.
Recommend this place, it's close by, and the service is really good. :):)
free move in truck and saved us money on new unit! thank u
Very close and convient for me to keep my stuff at. Place is kept very clean, and the worker mengjie was very friendly.
Im using this storage unit for college. I live 6 hours away and it would be easier for me to have a storage unit in LA rather than have my parents drive in a packed car.
I'm renting here cause units are clean.
Excelente and celan place next yo the phone
Excellent service by cleon an mengjie
US Storage Centers is the BEST. Clean building right off the 10, superior and helpful staff and great prices. I trust them with some of my most cherished possessions and I know they are in good hands.
New building and very clean facility. . excellent customer servuce
The nicest people! Good prices, convenient and clean! Thanks for making storage easy!
Great Cx service Cleo real Cx friendly storage buildings well maintained
Clean, quick and efficient service. I walked in, they had my reservation ready to go and the storage unit was ready for show when I arrived. Cleo was excellent!
Beautiful building , a lot of security, and excellent customer service . Mengjie
and Cleo are super helpful . I recommend everybody to visit and just take a tour thru this place and see how clean and nice storages area
Excellent customer service and a lot of experience . Mengjie and Cleo help me a lot to make a good choice. Highly recommended
Carlos is a real pro.
He explained all that I needed to know.
Excelente service provided by cleo and her staff, very good prices . Nice and clean place
Outstanding storage center. Very clean and organized. Management team is friendly and helpful. Location next to multiple freeways (10 and 710) makes it very convenient to access. Highly recommended!
Clean, no bugs, very professional! Cleo, Diego, and Ilsa were all so helpful and kind. They went out of their way to make sure we were well satisfied. Best prices, would not hesitate to recommend this facility to anyone. Would come back here, if needed. Will miss the staff.
We were greeted by Cleo and she was so Helpful and friendly. And answered all of our questions .... I would recommend this facility to anyone it is clean and customer service is superior !
My very good friend like US storage so I decided to give it a try. I came in and the place is very nice, neat, and organize. The manager is very nice as helpful so I rented.
Using this facility has been exceptional. Cleo and staff are always helpful and caring. I recommend this business, especially the one in Alhambra.
Hi Velia, sorry about that mix up. We really appreciate your understanding and please give us a call if there's anything else we can do to ensure you have the best experience with us. Thanks so much for taking time to leave us a review!
I really like this place is clean modern and secure. Mengjie give us a 10+ service. And cleo was very helpful and friendly
Very good services! Coming back customer!
Very convenient location and very nice property. Very great customer service. Cleo was very helpful.
Very close to home. This center has Friendly workers.
US storage is great, very convenient! The customer service is amazing, Cleo is the best!
I really need it , very convenient close to my bussines . Cleo helped me a lit
I had a great experience. The manager had all my information ready and took me to the storage I needed when I arrived. She offered me discounted rates for stay a certain amount of time and advised me on the best spot to use. Everything was clean &the elevator access as well as carts to use made it very helpful and easy to move.
I like the service provided to me at U.S. Storage Centers. Very nice customer service and provided for my moving needs all thanks to Cleo and Mengjie. If I moved again I would definitley come back here.
I like this property very much, it is very clean, well lit, and good atmosphere. Excellent customer service provided by Mengjie Chen so I would recommend this to family members and friends for a fantastic moving experience
Very good serve from mengjie Chen. I like the us storage centers. So clean. So good.
Excellent. Service. By mengjie. And cleo. Very nice and convenient place.
Excellent service . Cleo help me and gave a good deal. Free truck
Great safe place to keep your stuff its very accessible to the customer. Also great customer service.
Wouldn't go any where else!
Cleo and Mengjie were the best ! They helped me find the perfect storage.
menjie was a great to talk to it was nice and easy and clean
This place is amazing. Clean facilities. Security is top notch. Excellent customer service from Cleo. Poor Cleo, she ran the whole facility showing us alot of the units they rent out. So glad we found this place.
Amazing customer service; Cleo is the best! Very knowledgeable staff, and very clean facilities!
Convenience and good service by CLEO and mengjie. I loved this place very nice and clean
They lend you a moving truck so no need to worry about renting one
Great place clean location Cleo and Mary are great excellent service
nice and clean place . Cleo and mengjie were very awdome
Great manager and good temperature control.
Book your storage straight from Cleo, she has all the access to current discounts.
利差鸵鸟and侧看了宿舍。吃了哦和老婆么啊li t
Close to fey. Easy access and convenient location. Cleo help me
The place is very clean, great deals. They even have a free truck deal. Mengjie was very helpful and polite.
Very friendly people clean place thank
Cleo Jauregui & Mengjie Chen
It is super clean and well organized. The only thing I didn't like is they didn't give me a copy of the actual break down of my rent. She said one thing and the paper said another. Besides that, they were really fast and nice.
Great place! Brand new and good service. Found a great sized locker
Mengjue and cleo are awsome very goid team. Rhank you for having somebody in the iffuce that really care aboyt their customer. They have a free bottles of water fir their customers
very good service prices very affordable very friendly and nice nanagers. cleo realy help you and she keeps this property very clean. im so happy renting here. i recommend this place to every body
The Units are clean and the service it great. Way better then my old storage place!
Ilse and cleo extremally helpful and friendly. Nice and clean place . Convenient access
Excellent service Cleo was very helpful and I got a free move in truck. Saved me time and money
Very affordable rates and great reviews! Cleo helped a lot!
Conveniently close! Clean facility and friendly staff!
I really get great service here from Cleo. She's always there to help!!
Conveniently located. Clean and we'll ventilated storage facility. Easy access. Friendly staff
Excellent prices and very convenient location
The facility is nice and clean, the staff is friendly and helpful.
Excellent customer service. Very friendly and knowledgeable.
Very clean and nice place to store my extra stuff. I really recommend this
Cleo and mengie were very helpful
Gesticula place adn ver y clean
If you are considering to declutter your house . This is the right place to store your extra stuff
It looks clean and it's close to home
Student of cal state university . I define fly will need it again by next summer . Excellent servixe
Excellent service provided by nengjie.
Very nice place and clean .cleo provided us excellent service and I love the free truck to move my stuff. I highly recomended. Visit them and experience it by yourself
Thank you so much for your service. Was excellent
Excelent service and very clean place. Mengjie and cleo keep this place spotless
Excellent service. I love the free truck service
Clean & Tidy, Easy to access, Friendly staff, VALUABLE PRICE!
It's a keeper!!!
PS. Thanks Mengjie & Cleo, you guys are awesome!
I had a great service and really good price
Nice and clean faculity i recomrnded to another people and they rented here and they liked it. Excelent customer service
Excekent prices and very nice service.
Very affordable prices and good service. I really like that they are in the Kure it program I myself carry a bracelet promoting it and everyday I'm asked what the bracelet means and what it's for I tell them and let them know that my storage unit donates each month I go to this storage place for a good cause and to help for a good cause
Friendly staff, clean facilities, convenient, and safe! I've had a great experience here. Thank you Ilse and everyone at US Storage!!
cleo was very professional and this place its very convenient next to the fwy
Im been here for 3months and i expectig to be here for a year. Im so happy with the service and the staff. Rent with them i highly recommended. Them
The woman handling incoming customers is a sweetheart!! She is the reason we chose this storage facility. Thank you for being such a great representation of your company and what we should expect as customers.
Very affordable prices and Cleo very friendly and helpful
Very convenient access and hours. Very professionals
Very clean and beautiful place and easy access 10 fwy. Come and vidit them. Awsome customer service
Really affordable prices. And good customer service
This place is awesome. Next to the freeway, great place! The service that Cleo hive was excellent. Really satified!!!
Convenient access. Graet service and very clean good lighting. Excekent servuceof free truck
Very close to my house and affordable prices . Diego was very helpful. No questions everything was fine
Very affordable prices and convenient access . Mengjie was awesome he really help us to make a decision and cleon close the deal with us.they have a free move in truck , they help us to save a lot of money. Go and see by yourself
I rented a climate control unit and it's really nice. Clean place a very affordable prices. Next to 10 fwy, got you coupon the are delivering on your door. And free truck what a savings!!!!!
I loved the storage cause it was very spacious,nice ac and very close to the freeway.
Excellent price and convenient access
Mengjie and Cleo are really professionals and this is a very nice and clean storage. Go and rent with them. I recommend you this place
Nice and clean place. Cleo really knows what she's selling. She's awesome, and help you to save money.
We are moving and need a climate control unit and Ishmael referred us to another branch. Thank you
Easy reservation online. Friendly service.
Excellent service and good deals
Brand new property and very affordable prices and Cleo and menhirs are very helpful
Easy convenience and best prices
Clep and memgjie are so wonderful . They know really well the business and they keep very clean place to store your belongings. If you need a storage go and visit this place first
Mengjie. And Ilse. Very helpful cheerful when we rented not one but two storages. We came from public storage and we are glad we came here to US Storage in Alhambra
Cleo and men gir are excellent sales person. Cleo has a very special speech. She 's very professional, you should meet her before rent somewhere else.
Cleo provided excellent customer service highly recommend to family and friends.
Beautiful stkrage and very ckean and secure place and excekent customer service
I rented because the price and convenience . really close to la
I really like this storage unit for their great customer service, clean facility, good hours of service.
very affordable prices and mengjie and cleo were very helpful.
Affordable prices and convenient access
Storage Wars!!! Other than the TV show, I've never had a need to store anything. US Storage Centers in Alhambra on Hellman and Fremont has been a joy to work with. Selling our home to purchase another is in need of help in transition. US Storage Centers to the rescue!!!! Thank you!
Great service by Mengjie Chen would recommend this place to anyone....
we liked this storage place because of the very great service! very friendly and very good for long and short term storage. I would recommend this to anyone who is looking for an excellent storage place for a great price!
Very nice building and claro grave us excepcional service
Great! Super clean and nice!
Cleo is amazing! This facility is super clean and easy to get to from LA, so happy I decided to store here!
I just moved into town and needed a fast and reasonable price for a storage unit and found this place its awesome they have a very clean and friendly environment especially the staff just ask for Cleo !!
excelent and super good service
Excelent prices . I got a climate contril unit for a very affordable price. Cleo help me with all process. Excelent customer service
Excelent service a profesional customer service
I had been renting here since january and im so happy . Very affordable prices.
I just rented and I like it . Nice facility and good prices
As soon as I stepped in the office. Cleo said hello with a big smile and very good attitude. Definitely I rented a 5x5
Cleo is the best! She's professional and knows her business.
Cleo an Mengjie provide excellent customer service!!
U love this place . try it !!! Very convenient and wonderful customer service. Gate access code very safe and simply .
Great service here at US Storage! Wonderful people that were extremely helpful! Will definitely use this storage facility again!
wonderful staff and veryclean facility
A+ Facility clean and well maintained. I highly recommend this place to any one looking for storage. The employes are friendly and helpful.
I had a pricey Hollywood storage unit, and needed to move my items asap. I was able to save money and time with US Storage. I enjoy the hours of operation, cleanliness, and helpful staff. They also have a moving truck for first time tennants. It's small enough to drive, yet big enough to haul your items. I highly recommend this facility.
Sam and mengjie best service and clean new place like it . will always comeby
I called them and they reserved a 10x30 for same day and same hour. Amazing service . I bring all my stuff from out of state
Renting experience was great, friendly people and reasonable prices!
Excelent service and very clean and secure place .
Mengjie provide service above and beyond the regular duties of an office person. He and the management staff were awesome made the storage rental process easy
Very clean and personal service
Meng Jie gives awesome service and prices are excellent.
Very clean, new storage space. The staff here are very helpful, great customer service! The location here is very convenient, right by the 10W fwy.
Excellent location, it right off the freeway. Super clean and friendly staffs. Very reasonable price . Definitely will recommend this storage to my family and friends.
Great service. Ask for Cleo friendly and clean facility.
Very helpful service. Mengji Chen . Clean. Secure. Very convenient Moving truck, free. Best if you schedule in advance.
Mengjie and ilse were awsome. Very clean and dafe storage
excellent service and very convenient access
Excellent service and clean facility and very convenient hours.
Today I came into US STORAGE MENGJIE and CLEO are wonderful people and it's a wonderful service the place is very clean I have told many people to come here
Today I Came in to US Storage I Have Always. Had excellent. Help with Cleo n Mengjie they Work Hard To Help Everyone. The place. Is very clean I recommend. All My Friends n Family. Members To Use US Storage
This is the absolute most positive experience that one could have when renting a storage facility. Mr. Mengjie Chen is a Five - star customer service employee. Keep up the good work , and I will recommend this location to everyone that i know. Thank you. Sincerely , Victor Vasquez Sr. W.S.BOYS.
It was extremely easy to rent a storage space here. Mengjie was the one helping me choose the size and completed the paperwork. He was very nice, explained everything and answered all of my questions The cost was better than the other storage places in the area, which is why I chose it
EVERYONE that we have dealt with has been amazing. They are really customer oriented and they will do anything to help. We booked through another site and they followed up immediately.
We moved from abroad and had a long drive before we arrived then were able to look at the units before move in to double check sizing. Unfortunately, we chose one too small and had to upgrade to a larger size the next business day when the office was open again. So we parked our moving truck there overnight with no issues.
They fixed us right up with another unit and we were able to transfer our stuff over. They offer occasional discounts which is always nice. Every interaction I have had with the staff has seriously been wonderful. They are nice, knowledgeable, and will go out of their way to help you.
The facility is new and is very clean and has a lot of security features. I like the locks and that there is an alarm system. Would highly recommend this facility to anyone. It is worth it even if you live outside of Allhambra.
Always such great service from mengjie and Cleo!! Great service!!
Great services no matter what
Great service provided by Cleo and mengjie .I personally meet them at cherry blossom festival and the gave me a flyer. I keep it just in case and now its the time to take advantage of the specials. I ill move out of country. And I need to store my belongings. Thank you to provide us a free truck its very helpful and saved us some money. Thank you for their excellent service...j. p
The property employee Mengjie Chen provided excellent customer service & answered all my questions concerning the facility.I am surprised that he can speak fluent mandarin, this make us communicate much easier.
I would definitely recommend this place to friends & family looking for extra space. The prices are low compared to other storage centers. Thanks again US Storage!
Great service good prices and very helpful workers
Great place..... Good people and service.....
Today was my first time ever renting a storage unit and it could not have gone more smoothly. A few days ago when called around searching for an affordable unit that could fit everything from my studio apartment in it, I called U.S. Self Storage and the dude on the phone was more than helpful as he made sure I wouldn't be paying for a unit that was larger than I needed and even searched around nearby areas to ensure I was getting the best price. Once I arrived at the location, I was assisted by the manager, Cleo, who was super friendly, nice, and professional. She greatly exceeded my expectations when showing me the unit I reserved, helping me fill out the paper work, and simultaneously kept up a friendly conversation which made me feel at ease during the entire process. The facility was immaculate in appearance and cleanliness, the had ample equipment to help moved all of my heavy belongings, and the parking lot was extremely easy to get in and out of and had parking for days. Cleo was super awesome about letting me know all of the details about renting a storage unit which gave me peace of mind knowing there wasn't anything left uncovered. The whole process of showing me the unit and filling out the paper work took about 20 minutes at most, which is a plus for me because I don't like dragging things out longer than they need to be. Overall, it was a great experience and I would highly recommend this location.
I have a storage here at US Storage and the service here is perfect their nice and amazing to you they give you discounts and more I would recommend for you to get a storage here and its at a fair price
I recommend you getting a storage here at one more time US Storage it amazing and fair.I come here at US Storage and its awsome every time you come! I LOVE IT HERE THERE IS NO BETTER PLACE THAN US Storage!!!!! And its much cleaner than other places. So come on and get a storage here!! 😀😀😀 I spent a while here and the service is amazing!!!!
Muy buen servicio , el personal muy bien capacitado , amables y siempre con la mejor disposicion de ayudarle al cliente ........ US Storage Centers el mejor lugar para que almacenes tus cosas y al mejor precio .........
Everyone Here is very helpful and has a great attitude.
After one month in this facility, I love it even more than ever. Free use of the truck to help load in my numerous boxes and oversized furniture is one of the best perks that US Storage gives you when you rent. It saved us so much money on truck rental that it was like getting an extra month of storage free. And Cleo, the manager, is the best, most helpful person you could ever hope to meet!
Vinnie, we're glad to hear you like the facility! Thanks for taking time to leave us a review!
I was very impressed at how clean and well maintained the facilities were which is the first thing that caught my eye. Cleo, the facility manager was great. She is very friendly and helpful. All in all an A++ experience. I would highly recommend this place to anyone looking for storage services.
I was very excited to see your both at our cherry blossom festival , that me ans, that your company participated being part of our culture and your staff very polite and friendly, Giving us the oportunity to donate some money for a good cause. I wish that tour company could be a good example forma man y companies in our community. Im resident of Monte rey Park city, if some Day I need a storage your Co. Name Will comes to my mind as first óption for sure.
Thanks! We had a great time at the Cherry Blossom Festival!
My family and I were in a rush for a storage because my house was sold and I needed a place to store my stuff while the deal for my new home went through. I received excellent customer service from Cleo and Menjie to find the storage I needed and it was clean. I recommend this storage place to all my friends.
Pedro, thank you for your review! We're glad we were able to help.
Great service and staff was very helpful. Will use this property in the future. Thank you for the great service.
It was really nice to see this company supporting our comunity events. I m really impress and your employees very proffesionals. Helping us each other in our community we will be helping ourcity of alhambra
German, thank you so much for your review! We're excited to be part of the community and we look forward to future opportunities to be involved.
.
Great customer service , Diego did a good job representing US Storage, the price was very fair compared to Public Storage & Extra Space. The only question of concern is that US Storage should have some sort of long term rental program and lock in the price for specific legnth of time.
Ignacio, thanks for taking time to leave us a review about your experience. At this time we are only able to offer competitive month to month leases, but we appreciate feedback from our tenants and your review has been passed along to our district manager. Thanks again for you review!
Super clean, affordable, and GREAT CUSTOMER SERVICE!!! I don't know why anyone would go to Public Storage.
Cindy, thanks so much for taking time to leave us such a nice review!
Finding a place to store extra items is not always an easy process. But at US Storage in Alhambra it was rather easy. Many thanks to Cleo, the property manager, who helped me get my paperwork all situated and worked with me to get the best storage at the best available price. She was both professional and kind. The prices here are better than other other storage facilities in the area. And the people who work here are top notch. Thank you Cleo!
Thanks for the fantastic review!!!
Necesitaba un storage, así que visité US storage en Alhambra, me gustó mucho porque se ve que es muy seguro, esta muy limpio pero además me dieron una muy buena atención, Cleo fue muy amable y me explicó todo con detalle, así que confío en que mis cosas estarán seguras ahí, definitivamente voy a recomendar este lugar a mis amigos y familiares.
The property manager Cleo was very helpful-she provided excellent customer service & answered all my questions concerning the facility. I would definitely recommend this place to friends & family looking for extra space. The prices are low compared to other storage centers. Thanks again US Storage!
Rey, thank you for taking time to leave a review!
My experience here was great. Everything was met with high amounts of professionalism from an introductory to who they were to touring the property and answering all of my questions. I was put into a large space that I needed. The entire facility is brand new and kept clean. All workers are there for you if you need any help or have any questions during working hours. One employee in mind, Chleo was an extremely AMAZING help! She is the very best! When I first moved into US Storage she helped me find the right size room I need to fit all of my furniture. She was very thorough on how to get in and out of the room and how to enter the elevator (theres a specific way when entering the code). She also offered my a fantastic deal to help lower my payments. I had the option for a short term deal or long term, unfortunately stupid me, I did not take the long term offer since I didn't expect to stay there too long. I took the short term deal and like she said my rates was significantly lower than it should be. I REALLY wish i took the long term deal because I am still with them and don't plan on moving anytime soon. My rates were suppose to go up last month but Chleo, the GREAT person that she is was able to continue to leave it significantly lower than it should last month. She's the best!!!!!!!!
Christopher, we're so glad to hear that you chose to rent with us after searching many facilites! We really appreciate your review. Thank you!
I recently had to change my payment method with the US Storage, and had the most wonderful experience with the property manager of US Storage in Alhambra, CA. Cleo was most patient with me and she made sure everything was done properly. I am truly grateful for US Storage of Alhambra. They have always provided a great customer service; besides, the place is incredibly clean and organized. If it wasn't for their supper service, I wouldn't have been able to get my storage unit. I feel wonderful to have found this particular location. Thanks for the wonderful service.
Erik, we're so glad to hear that you had a good experience while updating your payment methond. Cleo does a great job and we appreciate your comment. Thank you!
I found out about this storage facility while doing a quick browse on the net. This facility was the first one to catch my eye. It's brand spanking new and everything looks up to date and modern with SUPER amazing access hours (until 9pm).
So I just had to go on my merry way, waste a week of my time to drive all over town to look at other units within a 100 miles radius of downtown LA! Ridiculous! 15 visits to 15 other facilities and 2 weeks later, instead of trusting my gut I decided to waste my valuable time to drive all over the "world" to find the ideal space. Well, the ideal situation was exactly where I had found it the first time, in Alhambra.
My business needed a HUGE amount of storage space. In fact, we were worried if we could manage to get everything stored at 1 facility instead of splitting it into two locals.
That's when I met Cleo. The spectacular manager of US Storage in Alhambra, who took good care of me as soon as I walked in the door. She figured out what I needed and managed to get me three (3) 10 x 30 units all on the same floor. Amazing! I wish we didn't have so much stuff but we do and we need it. Cleo is very friendly, has a great sense of humor and has been doing this business for 17 years. You think she knows what she is doing? LOL! Mengjie, assistant mgr, may seem like the quiet, retiring type but he is quite the opposite. I had some special requests and Mengjie managed to help me figure out a way around the problem (my problem). Btw, its pronounced "MONGIE",....if that helps at all.
What won me over?
Cleo
Hours of Accessibility
New facility
Ease of access into the units
As soon as you enter the hallways, you get great music! Bonus
Super duper clean always
Bathroom available after office closes its doors
Closeness of these units to where I operate my biz
Right off of the freeway, easy to locate
Very very secure facility with a zillion cameras watching your every move
Feels safe at night
Lack of vagrants swarming about
Wish I could just keep this a secret and keep this facility all to myself but that wouldn't be fair. So I just had to get on here and RAVE about it. Cuz, if you have seen what I have SEEN, you'd be scared to go put your precious belongings anywhere else.
Thank you so much for taking time to write a detailed review about your experience with us! We're really glad we were able to get three of those 10x30 storage units for you on the same floor. It's really nice to hear about your experience and we're glad it all worked out so well.
I just love this brand new store, everything is very clean and customer service is great (English, Spanish and Chinese) Cleo Jauregui and Mengjie Chen helped me with all my needs. I already recommended my friend who needs a place. Thanks very much for all your help.
Graciela, thanks so much for recommending us to your friend! We also super appreciate the time you took to leave us a nice review. Thank you!!!
US Storage Center in Alhambra was very professional and helpful. The day I went to sign up Asian gentleman was very courteous and was able to get my unit very quickly. When I was ready to move out, Cleo was very helpful in helping with the process, and answered all my questions. If I need to rent a storage again, I will definitely come back here. Easy access and great hours for use.
Maria, we're happy to help! Thanks so much for taking time to write about your experience with us. We really appreciate it.
Very friendly and helpful customer service reps!
The place is clean, secure and easy to access. I highly recommend this storage business.
Hi Erin, thank you so much for choosing to rent with us! We're glad you had such a good experience,. We really do appreciate your recommendation. Please let us know if there's anything else you need. Have a great day!
Beautiful facility and nice staff. The representative MENGJIE helped me out and went out of his way to get us set up quickly and the same day with a GREAT DEAL!!!
Hi, Danny! Thank you so much for your kind review. We really appreciate your feedback because we like to know how our customers feel about their experience.
I did some research before I went with US Storage. I called around got different rates, and spoke with the different ladies regarding their units. All of them gave me the same prices and feedback. You come in pay your unit and fill it up. BLABLABLA.. But, when I called US Storage, in Monterey Park I received a different Vib.. the kind voice on the other side of the phone who called herself Cleo.. told me that she had rates and units to fit within my storage needs. I was taken in by her friendly very helpful manor. I felt as if I was talking to someone who new I needed specific care. She invited me in to see the units, and review the rates, which were the best in town. Once we settled on a space she asked if I needed moving assistance, she gave me the name of the most reasonable moving company( Leo's) the Best... and we moved in the next week. Upon arrival I was meet by Diego, a wonderful person who handled all my new unit needs, Cleo and Diego are the best on site, property management team you can ask for. I would recommend MPK US Storage to everyone I see how needs a space. they are New, Clean and friendly. This tops off a good moving experience.
Hi, Debra: Thank you so much for your awesome review! It's really nice of you to take the time to share a detailed explanation of your experience. Cleo and Diego really care about each customer and they're always working hard to find tailored solutions for each person, so we're glad you felt that way too. Thanks again, and have an awesome week!
The Manager Cleo provide us with outstanding customer service.
Every question and concern we had, she quickly but calmly answered ,to ensure us that our stuff was in good hands.Bottom line she was awesome and i will without any doubt in my mind recommend this Storage Center to our friends and family.
Thank You Cleo for all your help.
Mario & Rene Hernandez
Hi, Rene: we're so happy to see that you had such a good experience! We love to hear back from our customers, and we really appreciate your review. Thank you!
The Manager Cleo provided us with outstanding costumer service. Every question and concern we had, she quickly but calmly answered, to ensure us that our stuff was in good hands. Bottom line she was awesome and I will without any doubt in my mind recommend this Storage Center to my family and peers.
Thanks Mario for taking time to post your review. We appreciate the kind words and thank you for your business.