I had a real good experience with Small Town Storage the prices are reasonable friendly and knowledgeable staff. Willingness to assist if needed. Over all a great place for your storage needs
Predatory and illegal business practices, combined with false advertisements.
Was great. Jake is true asset to your organization
I wish I was good with names, but he has been very helpful and remembered my daughter that also rented a storage unit.
Excellent customer service.
It's a great place to store your stuff at great security I love them I have used them in the past and never had any problems.
Jake went above & beyond.
I have always had no problem renting a unit from you guys and Jake is an excellent manager
Muy Buena atencion muy efficient por telefono y en persona ... Estoy muy contento .....
Everything went well and was made easy.
Very friendly and accommodating staff. Price was very reasonable with 50% off for the first 2 months. Convenient location and availability in the sizes we needed.
I was in a real pickle because the 10 x 24' unit I had rented at another storage facility nearby wasn't open when I needed access to the unit, and I had a 26' moving truck full of all my belongings that had arrived from Sedona with a team of four men. I called Small Town and they immediately signed me up, and the local manager Jake was so helpful, kind, and efficient getting us into an even bigger unit that will work better, so it worked out. Big Phew! High compliments for Jake's organizational skills, integrity, and thoroughness!
Love the customer service - "Roy/Jake" in the office is awesome, and the answering service really goes out of their way to help. Customer service- definitely tops!! The units are nice, and clean. The property is clear of trash and landscaping is kept up.
The negatives: Access to units on the side are too narrow.. Fencing needed to be installed about 4 feet FURTHER from where it is. 2 cars cannot pass through at the same time.
Most people have Sundays off, and the storage facility is closed on Sundays...
Everything went well. Jake was very kind and professional. I feel very good about my things being safe.
Great value for the money
It was great and the office guy was awesome and helpful
It was a good experience. Very friendly & helpfull
The gentlemen that runs the storage unit is so helpful and pleasant. It was clean, actually had a bathroom and was always offered water. Being in the hot desert, water is critical. We could not be happier.
Jake was a great help, explained everything perfectly. Needed a place quick, and this was quick and easy. Thanks.
Jake was very nice and explained everything to me I would recommend for sure
Ecellent customer service by Jake.
It was very good service.
Disappointed not open Sunday or Monday
Jake was very friendly and helpful.
Excellent customer service.
I have always had a positive experience with Jake at Small Town Storage. This is a great facility in a convenient location staffed with helpful, knowledgeable employees!
Very nice employees to work with!
Very professional... Customer oriented...
My experience has been just fine thank you.
It was great! Jake explained everything and I did not have any questions/ What a wonderful employee you have. Thank you Jake
Excellent. Jake very good customer service.
Great. Awesome customer service.
entrance on the east side is awful to access when you are pulling a trailer should be North
outstanding customer service by Jake. Excellent price for the the large storage unit.
I liked it Jake was very nice and this is good price for the unit I got
Small town storage is a fantastic company. I appreciate the way they respond to customers concerns and questions. I always get a call back in quickly and the handle everything with care. Our manager Jake is always available to answer questions or concerns.
The whole process of signup and ordering was simple. The service is very friendly and helpful, and I love the convenience of the location of my space.
It was quick and easy. Everything was very professional.
It's a very nice facility an so far no problems.
Great! The guy running the store is very friendly!
Fantastic service! Always available to answer questions and wonderful storage units!
Really nice explained everything to me walked me through the gate codes and the locker itself
Great, from start to finish. Jake was thorough going over the lease contract. Exceptional custimer service. The unit was clean and in good condition. Great rate and location!
I am please please with The services and detail explanation that I got there
The man was friendly and helpful. The office was clean. However,the location of the business is in a congested area.
The gentleman who helped me was very professional and knowledgeable.
They guy who helped me was awesome and very knowledgeable about the facility so I felt good about putting my belongings in the shed
Jake was very friendly and helpful. He made the experience a pleasant one
Very professional was able to take care of all of my moving needs was very courteous and efficient was very helpful and very polite
My experience with Hometown Storage was smooth and easy. They were honest and had great prices.
I had a great experience. The agent was friendly, helpful and knowledgeable. I was very pleased with my experience.
It went very well love the way did explained everything.
My experience was wonderful. Got all my questions answered, got paperwork and gate access code/ information quickly and efficiently. I believe the young man’s name was Jake who helped me and he was so professional, kind, courteous and helpful. Small Town Storage has a jewel in that employee!!
Great customer service...very helpful and made a cross country move less stressful! Very much appreciated and will definitely refer this location to anyone/everyone!
Jake or Jacob was really nice and help us out a lot when we need a storage again we will be coming back
Jake was amazing, he is very organized and get the job done to standards.
The guy at the desk was really helpful and explained everything so well in details. Something that would make things easier is if side car entrance would have better access
I was very pleased with small town storage. Their facility is very clean and secure. The property manager, Jake was very helpful and friendly. Small Town Storage saved me approximately $65/ month as opposed to their competitors at Public Storage.
Thank you Jake and Small Town Storage.
jake is the bomb digady#1
Their experience with the manager was fine. You guys I just so high and expensive and I paid my bill online and you charged me $1.97 twice which I thought is bull crap that you charge to pay your bill after your charging way too much for storage sheds thanks
Very easy and not expensive at all! Just wish there was like a small trash can for customers to throw little things away.
Jake is awesome! Has been so helpful and takes his time explaining everything. 10/10
Great customer service and very helpful.glad that I was able to get an honest walk thru when I was trying to get information about the storage unit.
It's been good that I wish it would stay open later or all night because of the people like me who work 3 to 11 it's hard to get in there
Very professional, made me feel at home. Answered al my questions.
I have had a storage unit for a few years so ive moved around to differant places and yours is the most plesant and helpful ive ever been in i use it as a base to store my tools and materials for my work as a contractor i would love to be able to have access to my unit past your hours i have to work late more than i want
Very professional service. I am satisfied so far.
Was made very welcome and friendly very informative 👍👍
Fantastic! Jake is the best...very professional, friendly and polite. So great to work with him.
Easy to rent. Easy to pay. Would like 24 he access but otherwise happy so far. Thanks!
They have given me the opportunity to have some more time and room to close out My cube smart.
Perfect everything guy was extra helpful
Renee was a very kind person and I'm glad I got to speak with him the day that I called. Jake was very friendly and personable. Wonderful experience from both and I really like the unit fits clean, and feel safe.
Excellent service, clean area,
Very helpful but of course standing outside in the sun . Can’t do anything about that . The guy was very nice and explained it all very well
Everything flowed very well even with the challenge of Corona Virus.
So far, so good..roof leaked, and rain created a lake in front of storage shed.
Great I had good vibes from property management
Hi dear.
So clean.
Very friendly.
Best pric.
Thanks for all.
My whole experience was great
Jake was very friendly and very helpful.
It was a wonderful experience. Perfect blend of professionalism & warmth.
It was a great experience
It's okay. I like the fact that it's close by, #1. It would be nice if it had a light but it is what it is. It's a storage unit, not a penthouse office suite. You get what you pay for.
It's great nice and clean great customer service.
it was pleasant and professionally done
Very positive. All expectations met.
Jake is great with customer service
Explains everything very well, as most cust service reps seem to have
forgotten about.
Your manager at property is an excellent choice as a manager and has always gone above and beyond to help. HE HAS BEEN THE REASON WR STAY.
Wonderful! However, I would put a 10+ if the discount that was happening when I was searching out storage options, would have applied at the time of rental. Or, since it didn't, something equally as wonderful would still happen. Why? Because I know it can. Have a great Small Strorage day!
