Storage was very clean. Agent was pleasant and helpful.
Your Staff is wonderful. Always helpful and ready to help with whatever issue comes up. Especially Cassandra. She goes the extra mile.
The office hours are way too limited. I won’t be using this company again in the future. At a minimum hours should allow people a couple hours before and after a normal work day, so 7am to 7pm. At a minimum. 8am to 6pm is way too difficult.
Hello Cynthia, thank you for reviewing our Scottsdale facility. We understand that convenient office hours are important, and we’re sorry to hear our current schedule doesn’t meet your needs. We would like to further connect. At your earliest convenience, please email us at
[email protected] with more information about your recent experience, and a manager will reach out to you.
The conversation and the price were spot on. Thank you for all of your help. I would highly recommend.
It was great. I needed a unit last minute (within an hour of your closing). I was able to start the inquiry on your web page and finished verification over the phone. Once to the facility the gentleman was very helpful and quick to show us the unit and assist with a lock and cart. He even stayed about 15 minute's after closing so we could get everything in the unit which we were very grateful for. It was exactly the kind of help we needed at the time! So thank you!!
Worst experience with storage ever! First day waited 1 hour and 45 minutes to get in no one showed up to open and I was paying movers $200 for doing nothing. I had to call three times! General Manager NEVER called me after I was told he would Numerous times!
Ended up needing an additional storage room and was charged double and never told and now you think I am going to wait up to two months to refund my money that was basically stolen.
The young lady was very professional and knowledge with the property and she took the time to explain everything to me. I was very impressed with her and if I had to store any of my property I would choose Storage Now at this location.
poor customer service. we always have to ask for our monthly bill so we can make the payment on time.
Yes a good storage area but I would warn anyone about the more than double the price increase on a unit just because what someone would call environmental impact. Only happens in this part of the country. Believe me!
Very satisfied. Cassandra the manager in Scottsdale always helped with any questions.
Excellent. I like the customer service.
Everyone was very professional and did a great job of finding the unit that fit my needs!
I have used you the last two winters as I’m a Canadian and have nothing but good things to say! Thank you!
Amazing experience. Shout out to Cassandra!
Very pleasant front desk person!
very friendly and helpful. Building is clean and tidy
Very good.
The person I talked to on the phone to set up the contract, a woman, was absolutely perfect.
Very professional.
The ease of unloading is outstanding, Cassandra is pleasant as well as Cameran. No complaints... Thanks !
Crissenda has done a great job....great customer service.
Facility is clean and secure. The availability of handcarts and dollys is above average. I definitely recommend this location.
Great place to store items. The staff is Great to work with. 100 percent satisfaction
Easy to arrange, friendly staff both on site and over the phone. Facility is super secure and clean.
It was and continues to be great. The office manager has been outstanding.
Great experience, was easy to show up and sign up.
the whole process was quick and effortless
The Mgr Cassandra is great and was very helpful. I am what you would call a “long term” storage tenant and I would NEVER recommend this facility to anyone looking for storage for over 6 months. The owners needlessly raise their rates every 3-6 months until you are priced out of your unit giving you no option but to move. It’s ridiculous that they don’t offer serious long term rental options. I did try a ‘rate negotiation’ with them the last time they raised me $45 per month but their “negotiated rate” was still raising me $25 per month and that was only good until the next increase in 3-6 months. I’ve had my same unit for 7 years and never had these exorbitant rate increases until the last 18 months. The price of my unit has literally needlessly doubled over the last 2 years alone! The owners seem only to be concerned with $$$. Too bad they don’t do more for their previously loyal long term customers. Apparently other tenants feel the same was because we saw many people moving out at the same time we were. When we talked to them they mentioned the rate increase was their reason to move as well.
Personnel are helpful and friendly.
Feel that my stuff will certainly be safe, and the person running the operation Bobbi was excellent. I'd have walked out and shopped around a bit if not for her.
Had a really good experience my clerk was so helpful and informative
Luved her
It has been awesome! The staff is remarkable and so helpful!
Very irritating at the rate you increase monthly rent.
I was greeted upon entering by Bobbi…she was very helpful every step of the way. That was impórteme because I have never been in a storage facility before.
I had a wonderful experience when moving into my storage unit the girl that helped me was awesome. She was professional and experienced. I can only say good things about her!
I would definitely recommend storage now to anyone that was moving. Best storage experience I've ever had. Again, I can't say enough about the gall up front.
Confident and professional help.
The customer service agent did not complete my cobtract correctly, requirung too many follow up calls.
Your representative was great. He showed me options in sizes I had requested, was very personable, and very easy to work with. Facility is clean. Space is easily accessible. Security for facility seems good.
Excellent service, Brett is the best!
Positive all the way. Bobbi explained everything perfectly. Got the unit I wanted at a reasonable rate. Thanks
Fantastic place. Clean and affordable. The front office man was fantastic and very patient. Happy customer!!
The staff is very helpful and the facility is clean and well organized. I particularly like the doors that swing outward on the unit. It’s a small detail but much easier to access. My only complaint is the speed bumps coming in and out make cargo shift around in my car.
Brett was very professional and helpful. I couldn't have asked for any better service.
Bobbi very helpful in showing unit and showing how to access unit.
Efficient and reasonable. Perfect solution for my needs.
Bobbi was so very helpful and patient. It made the whole thing go fast and esdy
The gentleman working there was great really nice and very respectful you are lucky to have a good employee gets a 10
Super friendly, clean, and such a safe place. Cassandra and Bobbi are amazing
It was excellent the lady was very helpful and the gentleman on the move in day was great
Cassandra went above and beyond, helping me.
She was professional, gave me a quick understanding of the type of space I would need and related costs.
Uppn arrival, she made the paperwork process simple.
At the end of a very hard day upon return, she even gave me an extra hand, helping loading some things and making a very difficult personal situation lessen.
Thank you!
The lady at the office on Saturdays is terrible . She doesn’t know what she’s doing and always at McDonald’s while the office supposed to be open.
Dealing with her is painful .
Everything at the facility is extremely clean. My unit was clean and fully ready to go. The staff is wonderful. I would highly recommend facility to any when I come in contact with.
Very helpful staff, and lots of equipment to help make moving things in much easier.
The staff showed options and we were able to chose what would best for our needs.
Staff have always been courteous and professional.
Building is kept clean.
I was happy with facility and employee were helpful.
Wonderful facility and friendly staff—absolutely the best storage facility experience I’ve ever had!
Every one is friendly at storage now they always help me & my son the place is always nice and clean
I'm very happy with the serviceI received.Thanks
The manager was very helpful and efficient. She was timely and very courteous. It was a pleasure working with her.
Staff and follow up are amazing.
I am renting a 4x5 with my discounts it’s about 46.00 a month. I wanted to go up to a 5x5 and it’s double the price for 12 inches? Can you help with this? 12 inches another 40.00 lynn Perry 6027416972
Good. I feel like my stuff is safe there
Very pleasant, the manager could not have been more helpful. The facility is cool and secure.
Employees were friendly, informative, & helpful.
I thought customer service was a lost art but it is alive and well at Storage Now.
The staff is so helpful and friendly. I have had storage at several other places and nothing compares.
It is an excellent facility. The customer service folks and friendly and knowledgeable. It is close to my residence, so very convenient!
Cassandra and Brett were awesome and very helpful!!!
Clean storage, helpful staff
The experience was GREAT!
Great service, easy and affordable.
Incredibly kind staff. Cassandra was so patient with me waiting for me to complete the transfer of some items from one unit to another. I tried to be done by 6 but just couldn't make it. She didn't rush me or get upset, she just waited the extra 15 minutes past closing for me to finish.
I needed some questions answered and I spoke to Gary, who was kind and took the time to make sure my issues were resolved. I'm truly grateful for such down to earth people who really care about others!
Facility is always clean, secure and well lit. They offer a variety of unit sizes so I was able to rent just the right size I needed. No more, no less.
Prices are slightly higher than other storage options but the perks of higher security and climate control, not to mention the amazing staff, is so worth it.
Smooth, quick and easy
Staff courteous, attentive and kind. We chose the small unit(5×5) clean and perfect for our needs!
short term, quick availability!
Will use again!
Thanks
Cristal ❤️
The gentleman that checked us in was very helpful. Would highly recomend him.
Great 1St time experience.
So far its great! Great staff; I’m just getting started and haven’t even put
Anything in yet…
The young lady at the desk was tremendously helpful and polite
Staff was nice but not very accommodating. We were setting this up for my elderly Aunt who doesn't have a computer. First they refused to change her due date from the 7th of the month to the 20th of the month to better accommodate her fixed income on Social Security. She was told she could pay on the 20th but just pay a late fee every month. (Really!!) And the second is that they did not provide paper bills, only computer generated. Again, she doesn't have a computer and she prefers to pay by check. So she is going to now have to try and remember to pay this bill on the 7th of the month (which isn't the best time of the month for her) without any time of notification. It seems like everything is what is convenient and easiest for your company not what would be beneficial for your customer. We will try and figure out a work-around even though it will not be easy or convenient at all but unfortunately you didn't give us any option and we don't want to have to move her stuff again.
Very good experience with no prob!
Very nice experience. The person that helped me was very informative, made recommendations and helped choose the correct size. She took her time and showed me various units and explained the benefits of each.
Excellent customer service from Cassandra. Now, she and I wave hello every time I go to my storage unit. Very personal.
Your personel were curtious and helpful. The facility is clean and well kept.
Great friendly staff and convenient location.
Very satisfied. The front desk ladies are ver nice and helpful.
It was smooth transaction. Cassandra took care of All our needs for rental.
Very good....Casandra was awesome!
Very satisfied. Agent assigned storage unit to me after answering all my questions and explaining all options
Easy process, very satisfied with move in process as well.
It was so easy!!! They were nice and fast when I went to get my lock and gate key it was so simple and fast !!
Capable and efficient at setting up units.
The rental experience was easy to complete on the phone, and via email. The storage unit was as advertised. I was a little disappointed that the access to the unit is limited to 8am until 6pm, the location is great.
Just moved in Saturday. So far so good.
Happy and Satisfied. It was quick and easy to get a unit and the representative at the office that helped me was positive, professional and very helpful.
Quick easy effective transactions
Staff was very professional and helpful.
Excellent so far, we are in our first month
Very nice location and staff!
Staffs are friendly and helpful
Friendly, courteous service. Conveniently located facility. Secure and well lit.
Cassandra made it a very simple process to rent my unit. The facility is neat and clean, and there are a good number of dollies available.
Cassandra Manjarrez is super amazing! Her excellent customer service played a major part in my decision to rent the storage with Storage Now.
Besides being very nice and friendly, she is also prompt, understanding and very knowledgeable in what she does and with understanding people's needs.
It was a smooth process and it took me less than a half hour to rent and store items in my new locker.
Everyone is super friendly and the facility seems very secure and safe. Thanks!
Efficient and quick, the staff is very accommodating, and friendly
Great service ! Cassandra was polite, friendly, and super helpful!
Thank you !!!
Your team did a great job. I think the girls name was Cassandra. She was very efficient and knew her processes. I was just shopping around looking for a good deal but when It was all said and done she definitely showed me around and sold me on your facility.
Definitely recommend your company.
Pat Dean
Very satisfied with excellent
experience. Cassandra was a
pleasure to deal with.She made
everything’ so much easier than
I expected to be. I feel that I made the right decision to use
Storage Now because of Cassandra.
A very Satisfied Customer
Very easy process, great facility.
Awesome!!! Shawn was outstanding!!! I think that was his name and he knew his hockey which i loved.,
Amazing service!!!! Extremely overpriced!!!!
My experience was great. The clerk that helped me was professional, quick, and got me a unit very quickly. Would recommend!
Very satisfied with the people that work at the facility.
Casandra was wonderful to work with. Thank you.
Great! Service was quick and easy!
Everything went very well . The property manager "Flor" was very helpful , and got me settled in without incident .
Amazing. Easy, fast and friendly service.
Great! Flor was wonderful! Super efficient. Made the process super easy.
Fantastic
We have never used a storage facility
Flora explained everything and made us feel very comfortable about the process , she is the best !
Very positive. I worked with Flor and she did a great job setting me up.
Moving is so awful, right? Where did all this junk come from? Your goods are treasured or too expensive to donate or toss, your only option is a storage unit! Sweaty and aggravated- no worries!!
Relief is here if you rent a unit from STORAGE NOW!! Easy access, comparable prices, good hours, no long waits, temperature controlled, friendly staff, a bathroom, well lit, safe, CLEAN! No need to look further.
I just started utilizing Storage Now a few days ago but all has been great so far!
Everything went smoothly and professionally. I am always very pleased with the crew's friendly and prompt service at Storage Now.
So far so good but it has only been two days
All I can say that the whole experience was SUPERB in every level!
Thanks.
Staff is so friendly. Facility is super clean and never too busy!
Your staff is very friendly and outgoing. Always willing to help and give me direction. I am very happy to be using your company.
Excellent experience. Shawn delivered the best customer service and interaction!
Clean facility and great staff.
Staff has been extremely helpful and friendly.
Excellent service! Very helpful staff !
I would not go anywhere else for storing by belongings!
Clean units!
Thank you to all of you
The entire process went smoothly. The person I met on the initial day was very nice.
I would suggest adding a labeled spot on your online application for your middle name so when you arrive to get the unit, you don't need to resign. I realize it asked for a middle name but its easy to miss.
Otherwise great storage units at a fair price.
Amazing! Flor is outstanding! She goes way over and above to make your experience exceptional.
They are very organized and on top of their game. We store at other locations and this team is the best.
manager was polite, efficient and organized
Staff (Flor and Sean) were helpful, friendly, and accommodating. They did great follow-up.....just the right amount, but not annoying follow-up!
Very confident that my belongings will be safe and in a controlled environment. The employer‘s were very helpful and friendly.
Employee was very friendly and helpful!
Wonderful experience Flor is amazing Very professional Very pleasant I could not be happier
Flor was great and very clear on all the rental details.
Easy access to our storage unit was awesome.
Helpful and easy check-in
Great service..very clean
Flor is very informative and easy to work with. It’s great to have an employee in the office at all times. The facility is very clean but it’s disappointing that the individual units aren’t lit. We have to use a flashlight to see the numbers on our boxes.
Simple and easy. Very clean facility. Customer service outstanding.
My code doesn't work ..please fix it so my entry code works...
Randall Rogers
Staff was helpful. So far all is good
Very positive! Pleasant! It was an easy process by phone and in person.
10/10 flower was very helpful and efficient
Very helpful a positive experience
Very satisfied with the person I worked with, he was very professional and helpful
Jean is such a pleasant person to deal going out of his way to be helpful.
Excellent service. Very friendly and fast and such a spotless facility!! Highly recommend!!
The facility is secure and clean. Your staff was amazing, friendly and so helpful.
I have had only positive experiences at storage now. The staff is beyond helpful and accommodating. The facility is clean and safe. I previously rented 2storage units and cleared them out when I moved. I found I needed to store again so I went back to them even though I moved further away and there are many storage units available closer to where I live. I highly recommend them.
Very good. Luis was great to work with.
Couldn’t be better flor was amazing
I am very satisfied thus far. The office is well staffed, the facility is clean, bright and the temperature in the building was perfect.
I have been a tenant for a long time - about 8 years or more. I just recently rented an additional storage unit. The manager at the Scottsdale store, Flor, is extremely professional, personable, and explains things well. She also accommodates clients with options that may be suitable for them. The store is meeting the protocols necessary for the covid virus and the entire facility is kept spotlessly clean. There are carts and baskets to aid in move in/move out. I have never even considered storing anywhere else!
Convenient location and clean air conditioned units.
I had a very positive experience. The young lady at the front desk the morning of 9-04-20 was friendly and very helpful in helping my sister and I choose the right unit for the items to be stored.
Great Flora was very helpful and friendly! I appreciate her professionalism. She always greets me with a SMILE 😊
I requested to be put on a waiting list and in just a couple of days they had a storage unit available! I was so happy I needed fo get boxes out of my living space quick and you made it happen! Thank you so much. Friendly customer service at its best!
Very clean; and professional staff
Excellent communication and helpful staff. Easy to access belongings
The application process was quick and easy. The value for the storage space was very competitive.
Excellent. Really helpful & friendly sales and service team. I have enjoyed the experience so far.
While no one else was wearing a mask or practicing social distancing besides myself I feel it was a nice experience under the circumstances.
Your representative, Dustin, was helpful and efficient. The facility seems to be very well maintained.
Up to the point I came w a crew of 3 movers at $135/hr and no one was there to let us in, great.
It was a good experience Customer service was great and they got me in and out fast
Flor was great. She was professional and courteous. The facility is clean and access is easy.
Would definitely recommend.
Excellent and very proactive
Renting a storage space was super quick and easy! And the associate who helped us was very welcoming! Thank you!
Flor helped me rent a storage and was engaged and polite through the entire process
I’m extremely happy with the storage facility and service
Very helpful, especially as we all are encumbered with the coronavirus, staff was great at Macdonald and Granite Reef site. Just fantastic, friendly and effective
Very good -- everything was handled smoothly and professionally.
During this time of social distancing the staff was as helpful as they are allowed to be.
I was grateful for last minute booking and meeting such great staff who was able to help great even in this world difficult time so thank you so much
Customer service good. Elevator had problems and had to wait due to other people using it but it was a Saturday. But everything was clean and met our needs.
Great staff clean facility good price convenient location
Very good experience - very friendly and helpful attendant.
Great! Anita very helpful.
Very friendly and professional service. Great space. Lacks lighting!!
The staff is awesome and easy to deal with. They are helpful and courteous. The facility is very clean and I feel safe when I am there. I highly recommend this storage business.
Sarina was professional helpful and efficient. Facility is clean, well lit and feels secure.
Friendly, helpful person at the front desk. Facility clean and appears to be very secure....plus it is very convenient for me living at Hayden and Jackrabbit! Probably a little more pricey than I anticipated but it is not long term so it will have to work.
Very accommodating & professional.
Happy with my experience i had with your Rep,
Everything went great! Serina was a big help and was very professional to deal with.
Great.
Anita was very efficient and helpful.
The rep that assisted in signing me on was absolutely delightful.... which is a positive change in dealings with most other companies.
The young lady behind the desk was very nice and accommodating
It was a Great experience! Serina is a wonderful customer service representative! I had not been to any other storage facility to make a comparison, but she sold me NY the way she handled my questions. With a smile and wonderful interpersonal skills, Serina sold me! I appreciated her attitude, understanding and knowledge. She easily hooked me and had me in contract! As a manager myself, I would want someone like Serina on my team!!
Customer service was amazing
Everything was great and the employees are friendly and efficient :)
People were helpful, efficient and professional. We already have one space rented, and so naturally thought of you when we needed to store more. So appreciate the proximity, safety and convenience.
Easy process. Friendly staff. Clean facility. I feel my stuff is safe there
It was great. Very easy and the lady who helped me was wonderful.
Very knowledgeable and friendly staff.
Easy and convenient check in.
Very competent, courteous and professional personnel. Thorough in explanations and procedures.
A great experience. The staff is curious and efficient and the facilities are clean.
Staff is great and the facilities are clean. I would definitely recommend.
The ladies in the office are so nice. Answered al my questions and were very helpful.
Very good. Thanks for all of the great help.
Great experience so far and your front desk manager is awesome
Excellent experience!! Moving out of a 3 br home to one bedroom was very stressful & traumatic. The staff was very kind and helpful and pleasant!! Everyone I met helped me a lot! I have already recommended Storage Now to friends & family and will continue to do so. Thank you all.
Anita was great she made everything really easy to move in. She even gave me pointers on how to do things. She is an assist for you guys.
Great, very nice to work with.
Easy website quick sign up. Very clean and secure.
Very nice staff. Knew her business. Made the deal in 15 minutes.
Amazing! Very helpful and friendly staff.
It was great see my Google review
I just rented, so not much to offer now. But staff is great and facilities are clean and seem quite secure.
Very friendly staff, clean facility, welvoming....I feel like I'm visiting a friend when I go to my storage, rather than a business.both young ladies that work here are very very professional and nice.
Very pleasant with fast and friendly service
I had a fantastic experience with Storage Now! Anita was very helpful and I will definitely use your company again!
Anita, was a great help! Thank you
This company is great! They offered discounts for first two months of storage. Also, they offered me plenty of water to drink because I was thirsty. They were helpful and yes, I would recommend them!
Great front office staff. User-friendly facility. Super location
I've used you many times over 30 years successfully.
Great. Anita was fantastic and made the process easy and straight forward
Serina Gomez and Anita Sims were very informative, helpful and demonstrated excellent customer service skills.
Everyone was helpful and courteous and went out their way to helpful I would come back.
Excellent experience in renting storage unit. From the help I received over the phone and Serina's friendly and professional service in person, everything went extremely smooth and perfect. Highly recommend Storage Now for storage needs.
Clean facility and friendly staff
Great office staff, nice faculty.
It was great working with Sirena. She did a great job taking care of my reservation and making sure that the Yelp discount was applied to my rental.
It was easy to lease a storage unit and easy to bring our things in and take them out.
Confident that you take care of your customers.Billing system is a bit confusing.
Serena makes all the difference from any other storage facility!!
We had + experiences with Elvis and a young lady on duty.
Very good customer service. Competitive pricing for the area
Very professional, kind, helpful, answered all my questions and explained details thoroughly. I had my new, air conditioned storage unit in under a half an hour!
They are great problem solvers. The property is kept very clean.
Excellent service and friendly staff
The facility is very clean and well managed. Auxiliary equipment to facilitate your move is plentiful. Makes for a good experience.
All the people I spoke with at Storage Now were really friendly and very helpful. The unit was nice and clean. This is the first storage unit I have ever rented and found the experience to be a good one.
Todd was very helpful and accommodating.
Made the move easy and seamless!! Units are nice as well as the location
My experience overall was well within the range of my expectations. I did however experience a small amount of frustration when I called in to give my notice of last day. The service member on the line told me I had to physically come into the location to give my notice (which is not close to where I was residing at the time). When I arrived at the location, the attendant at the desk was very nice and accommodating, but I did not have to sign any paperwork like the phone attendant said I would and felt that I had made a frivolous trip.
Other than that, very pleased with my experience and the facilities.
I rolled in around 2:00 pm last sunday needing a safe affordable, clean unit. I was greeted, educated & shown my options by monica.
Within 15 minutes i had picked my unit , bought my lock and was unloading my suv. I appreciated her customer service ....your equipment and facility
Was professional.and convenient . thanks GLAVY
Serena did a fabulous job of finding us the perfect unit in a great location within the building. This is the fourth time we have rented space here and while all of the times have been good, this one was the most seamless and the best. The facility itself is very clean, secure, good parking and lighting, and has enough equipment to assist in moving in and out.
Good experience. I've never rented a storage unit before but it was very easy and quick. Staff was helpful and knowledge and the place was very clean and nice.
Storage made my move a lot easier than expected. From the day I walked in Salina was exceptionally helpful and knowledgeable of what I would need. The facility was clean and accessible. Very happy I chose Storage Now.
good value, friendly staff, made it easy to use facility, liked the dollies that were available for use.
Very easy to obtain additional storage unit and front desk staff continued to be helpful as we needed a new lock and a few other items.
The service was Excellent !!
Ladies at front desk were helpful and courteous on initial visit and check-in.
The facility was very clean and staff was very friendly.
Courteous, professional. Excellent service!
Great!! Would definely use them again if I needed a storage unit.
great staff, friendly and professional.
Professional, friendly. And accommodating. First time I ever rented a storage locker. Your staff were great!
The Manager has always been great. I have been back and will be back.
Clean and easy to access. This place is great!
Everything went smoothly. Courteous staff.
Friendly, efficient, and great customer service
Excellently maintained facility, clean and bug-free. Manager and employees friendly, polite and helpful.
The office staff is great. I came in several times to find out what units you had available, and then to reserve a unit, and then finally to do the rental contract. They remembered me, which I thought was nice. They were friendly, knowledgeable, and efficient.
The space is fine and the facility is always clean and inviting.
Clean, nice ladies to work with. Would like access 24x7.
Each employee that we spoke or met with was very helpful. We appreciated their customer service. Nice clean facility, moderately priced and convenient to where we are living.
Your front office manager was professional and informative. I appreciate that you offer temperature controlled storage units. I also find the place to be very secure.
Very polite and explained everything well and entire area was clean, very impressed.
This place was amazing. I’ve had this place for over four years. They been very friendly and the place was always clean
Serena was very courteous, helpful and delightful to do business with. I feel very confident that my items will be in good care,
Comfortable and secure, my only choice for storage needs.
Very very clean facility. Staff was always helpful and friendly!
Very nice place and great people
Great. Safe. Friendly service.
It was easy, quick and everything went well. Thank you!
Very easy to work with. Fantastic customer service.
Very helpful friendly and accomidating
From start to finish this facility exceeded my expectations. It is very clean, protected, and fairly priced. Serena provided professional, knowledgeable, friendly customer service! She is an asset to any company.
Great facility with very courteous and pleasant service.
Units and facility were small. Small unit doors, low ceilings
Great - woman who helped me was very polite and efficient in getting me set up.
I have had great service from the managers. Any issues have been professionally and quickly addresed. The place is always clean and accessible. The rents are somewhat higher than other storage places but the location is perfect, I feel safe and my property is well protected.
Courteous, patient and most helpful experience! They go out of their way to assist when brining items in and out. A nice alternative to the norm of indifferent disinterested service folks. Thanks so much! Only concern relates to lack of evening hours.
Very nice and helpful staff.
Professional and polite staff. Immaculate facilities. Staff very friendly
Clean, well kept units. Staff polite and professional.
Professional and courteous
It was wonderful doing business with you. The staff was amazing.
Reasonable rates. Great Admin Staff! Safe and Secure storage environment.
Excellent! Always friendly , professional& knowledgeable.
Super friendly and accommodating staff. Clean and safe facility in great locatio.
Was clean and well kept. Was remodeled during my years there.
Was able to help us with our storage situation in a friendly manner. Glad we choose this establishment.
Our needs were meant and we feel we made the right choice. Tali is so easy to work with and so professional.
The staff was very helpful and friendly . The newly updated storage units are clean and accessible.
fabulous!! highly recommend! air conditioned units great for phoenix heat!
I was so impressed with the professionalism and ease of renting a space. I saw that storage now had a 5 star rating on Google which I don't think I have ever seen...for anyone; when I was contacted by them, I knew exactly why! 5 stars all the way!
Serena is particularly wonderful. Your storage spaces are clean and easy to navigate. We are quite relieved to have found you!
No pressure to rent space. And very good communication.
The employees at Storage Now are extremely friendly and helpful and the facility is always clean and well maintained. Am a repeat customer and feel it would be unlikely for me to ever change to a different storage company.
Excellent management of the site. We'll run office. Clean.
The original reason I chose Storage Now was it's proximity to my house. However, once I arrived I realized that facility was well maintained and the staff super nice.
friendly service and easy set up for unit with 50% off first month
Excellent experience. Clean, neat storage space. Property manager extremely helpful and knowledegable!
Serina helped me and gave me excellent service all around. She gave me a good price and a unit in a good location.
Absolutely smooth as could be hoped for.
The office was very professionally operated. Serina was friendly and helpful. Then facility is spotless.
I have had a great overall experience with you. Very good staff and nice clean building. It is a bit expensive, but it certainly is in a convenient location.
Very Helpful and continues to be.
We haven't used it yet, but hope to begin our move this coming week end. Your location is really good for us!!
Very helpful, friendly and professional. The storage facility is very clean
Extremely easy and very organized! Best storage experience ever!
The staff was very friendly and knowledgeable. They even helped me clean up a spill I made when I was moving out
Serena was very helpful and courteous. She was quick to answer all my questions.
Wonderful, very helpful and great customer service.
Staff friendly and efficient. Pleasant to work with.
I appreciate the cleanliness of the facility. Wonderful security system for my space and me personally when I am at my storage space. The manager(s) are courteous and professional.
Great - she got me just what I needed.
Well, it was a mixture of something like Where's Waldo and One Flew Over the CooCoos Nest. With George's greatest knowledge and ability we set out into the maze in the basement. Scary to say the least... all alone with George going through cell my cell. I almost heard the inmates clamoring in their cell and then I kept saying "Where's Waldo". It was a great adventure and after retrieving conversation with Karen in the office... at last determined that the number was 307... not 2307 (of whatever George had on his sheet. The experience with George was great. We found the locker, signed up for the space and off I went. Staff were great, George apologetic and all went well except for the haunted feeling of those captive in their cells!
Easy to deal with. Smiling and friendly staff.