Cameron was a great help in finding me the perfect unit! I’m new to the area and felt very comfortable and confident in my decision! Thank you Cameron for the amazing customer service!
Hello Mya, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Easy to arrange, friendly staff both on site and over the phone. Facility is super secure and clean.
Hello Jennifer, thank you so much for your kind words! We appreciate you sharing your experience with us!
Very pleasant and helpful
Thank you so much for your kind words, Ann. We really appreciate you taking the time out to share your experience with us.
Cameron was amazing; I would definitely recommend storing here! The facility was clean, and they had plenty of flat carts and dollies for us to use, which made the process 10 times easier.
Hello Ronald, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Great property and Cameron was awesome!
Hello Randy, thank you so much for your feedback! We appreciate you sharing your experience with us!
Cassandra was great to work with! She understands our storage needs and really helped us out!
Hi Deb, we appreciate the kind words and are glad we could provide you with a positive experience!
Very efficient
Hi Ken, your feedback is highly appreciated. Thank you for the review!
I’m back a second time because of the wonderful customer service & the clean, nice well maintained facility. It’s easy access to the units beats the other places where one can get easily lost roaming huge buildings & walkways. Cassandra the property manager is a pro at what she does bring very knowledgeable and friendly. I highly recommend.
Hello Kimberly, thank you so much for leaving us a great review!
Great location! Excellent staff! Especially Cassie!
Hi Sandra, we are thrilled that you had a positive experience with us!
Very easy and Cassandra was knowledgeable and helped answer all my questions…..
Hello Kimberly, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Sani, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Cassandra....was wonderful!!!
Hello Joe, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Thomas, your feedback is highly appreciated. Thank you so much for the review!
Cam and Cassandra are a dream team and are great to work with!
Hello Yaz, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I was helped by Cassandra who is very helpful very courteous and very kind
Hello Joseph, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great prices and Cameron B was super helpful! Walked me through the whole process and helped me save money while doing so!
Thank you so much for your kind words, Angelino. We really appreciate you taking the time out to share your experience with us.
Storage now was able to service me a unit within the day. After a long day and moving, I came in stressed and tired, 30 minutes before they closed.
Cassandra was able to get a unit close to the loading zone by. Everything was easy, hassle & stress free
Hello Dennis, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great spot, very clean, easy to access - cassandra was very helpful!
Excellent customer service from Cameron. He was very knowledgeable and helpful in renting my unit. The process was quick and smooth.
Cassandra Manjarrez was extremely helpful and knowledgeable of our needs. Very pleasant and professional. Although there was lots of Grinch around the office area, Cassandra was more like Cindy Lou Who!
Great storage facility, clean and secure. The staff is very friendly and helpful! Cassandra and Cameron are great.
Very easy process.No deposit and good price
Signed up today with Storage Now. Want to say thank you Cassandra for making this a pleasant experience!
Cassandra was an amazing helping me out with all my move in paper work
It was great. I needed a unit last minute (within an hour of your closing). I was able to start the inquiry on your web page and finished verification over the phone. Once to the facility the gentleman was very helpful and quick to show us the unit and assist with a lock and cart. He even stayed about 15 minute's after closing so we could get everything in the unit which we were very grateful for. It was exactly the kind of help we needed at the time! So thank you!!
Natalia helped me so much with locating my storage ! She’s so much help with information about moving in!
Thank you
Natalie Ours
Awesome management - very helpful!
Great customer service and the facility is always well maintained. Cassandra is always very helpful and kind and very cute if i may add
Ms. CASSANDRA is the best!! CLEAN Facility amazing service.
Positive all the way. Bobbi explained everything perfectly. Got the unit I wanted at a reasonable rate. Thanks
Cameron made finding a storage unit a breeze. He was friendly, informative, and attentive to my needs. His thorough knowledge and excellent customer service made the process smooth and stress-free. I’m very pleased with the unit I chose thanks to his guidance. Highly recommend working with Cameron!
Cameron was fantastic in helping me find a storage unit. His friendly, knowledgeable, and efficient service made the process easy and enjoyable. Highly recommend!
Cameron was incredibly helpful in finding me the perfect storage unit. He was knowledgeable, patient, and provided excellent customer service. He answered all my questions, showed me multiple options, and ensured I was completely satisfied with my choice. I highly recommend Cameron for his professionalism and dedication. Thank you, Cameron!
From the moment we contacted them, Cassandra provided exceptional customer service. She patiently answered all our questions over the phone and was just as friendly and helpful when we met in person.
The carts on-site made a huge difference when it came to moving our belongings into the unit. It saved us so much time and effort, especially with heavier boxes.
The facility itself was clean, well-maintained, and felt very secure.
Shout out to Cassandra for providing top tier customer service at Storage Now and making sure we got all of our stuff in our locker in time to make our flight to Florida that night in time! Would recommend everyone to use this company.
Very clean and well run. Cameron is the bomb. He helped me a lot.
If I need Storage I go to storage now thank you Cassandra!
Cassandra ,Great service 👍
Very clean! Cassandra was great and super helpful!
Storage Now surpassed my expectations. Their competitive rates and seven day access are great. The staff are super helpful especially Cameron. If you need a place to store your stuff give them a try!
Cam was very informative on rates and options and showing us the different types of units.
Thanks Cameron for all the great help!
Bobbi is great - I just stopped in to swap a lock and she was extremely helpful. She takes the time to make sure everything is ok. Really like the convenience of this facility. Thank you!
Cassandra and Bobbi were so kind and helpful and super sweet. I am so glad I choose Storage Now!
Bobbi did a great job! Would recommend this storage facility to anyone who needs long term or short term storage!
The website is easy to use and when going into the store Bobbi was able to help me with everything! She’s so friendly and kind, she showed me the unit before hand and made the process of getting the unit I book fast and easy! Thank you sooo much!!! I’m so excited to for the new space i’ll be able to use!
Great storage facility. The manager Bobbi is extremely helpful and always smiling. Highly recommended!
Great storage place. The manager Bobbi is so helpful and always smiling. Highly recommended!
Bobbi uptain was very helpful and her help was one of a kind
Great experience for our first time. Bobbi Uptain was the reason for that great experience. Thanks for the help and the facility is very clean for a storage center.
Thank you Bobbi for your help, patience, and kindness today! You made the process of renting a storage unit so quick and easy! Thank you so much!!!
Great facility. Clean and safe. Bobbi was extremely helpful!
Storage Now in Scottsdale is a great location with great service. Bobbi Uptain at the front desk was extremely helpful, knowledgeable, and kind. She really made our rental process completely painless. We WILL be using this facility again in the future.
To the owner/franchisee of Storage Now, hang on to Bobbi, she made the sale for you based on her pleasant demeanor and honest communication. She made the storage buying process easy for me, and I'd definitely recommend others to come here. It's great when a person in a role like this takes their job seriously and knows that taking care of customers is what it's all about.
Bobbi was extremely helpful in finding me a storage solution, very professional and hospitable
Nice place and great rates. Cassandra the manager very nice and super helpful
Customer service is great. Cassandra was very helpful.
I’ve rented units from here before and will always come back because of their professionalism, friendly service and support, clean environment, and excellent prices!
Cassandra was so helpful and explained everything in detail! She took the time and made this experience so pleasant! Nice, clean facility with competitive rates!
Big shout to Bobbi for helping us out with unit 192. 😎🤙
Outstanding customer service by Bobbi. She listened carefully, was very kind and assisted as needed!
I am so happy that I met Bobbi today, she was so nice and easy to talk work with on a situation with a friend’s past due unit !
She was understanding helped me resolve it !!
Wish there was more customer service in the world like Bobbi ❤️
Bobbie was soooo wonderful, and helpful.u
Bobbi gave the most esxcellent service offered a great deal on the unit.
5 Star Experience compared to other South Scottsdale Self Storage Companies! Call Center Agent was insightful and helpful, encouraged me to stop by and see Cassandra the Onsite Property manager. Entire process was fast and simple, beautiful and clean units.
Bobbie was super helpfull and her customer service is impeccable! She is a great value you your company.
Bobbi was fantastic and made everything seem less when coming in to rent a unit!
Bobbi was extremely helpful, trustworthy. Bobbi was very professional and a hard worker.
I have been a customer of Storage now by a couple of years and I can recommend their location if you are in need of a safe, welcoming and friendly place to store your belongings.
I went this past weekend to my unit to get some things and I was greeted and welcomed by Bobbi! She was warm and addressed me by my name which made me feel welcomed and added a special touch for me personally. She was mindful of my hands been fully busy so she assisted me with the automatic doors, which was very kind and helpful when I most needed it.
I have been a customer for over 10 years and I am very pleased with the service I have received! Current Assistant Manager, Bobbi, is very pleasant and extremely helpful! Keep up the good work!
Efficient and helpful. BOBBI.
I have used a lot of storage facilities in my life and this is by far the best place. Bobbi works in the office and is so friendly and knowledgeable and most places for storage that’s not the case. Brett is also in office and so incredibly helpful and always smiling. And the place is clean and doesn’t smell. They sanitize every unit after someone moves out too. I highly recommend this place. Tell Bobbi hi for me! She is so nice.
I had a fantastic experience working with Bobbi to set up my storage unit account. She was efficient, friendly, and made the process seamless. Highly recommend her service!
Bobbi Uptain couldn’t have been any nicer while helping me with the rental of the storage unit. She was quick, knowledgeable and professional.I will definitely recommend this location to family and friends.
Bobbi was a wonderful help!
Last Saturday I went to view and get info on pricing for a storage unit. I was amazingly surprised at how pleasant Bobbi was. She went out of her way to make sure I had all the info I needed. In this world today where most people seem to hate their jobs, it was refreshing to meet someone who actually appreciated having a job and treating the customers as such! She definitely represents your company well.
We have been storing here for years. Including a move to a different unit as our storage needs changed a couple years ago. Everyone is so helpful and friendly. Competitive prices and great location. We had a lovely exchange with Bobbi this weekend as we dropped off food for their food drive.
Bobbi uptain is very kind and patient she lots of people there on 11/11/23 and was very helpful to me I will be renting from you guys
Bobbi, helped me to find the perfect storage unit.
Most helpful and friendly, thanks!
Bobbi is fantastic, patient and helpful
Bobbi was very friendly and helpful!
I signed up!!! Thank you!
Stopped by to get a quote. Bobbi was very helpful and friendly.
Bobbi is welcoming and pleasant to work with!
Bobbi was amazing! So helpful!
Bobbi was so nice to me While my mom was getting a locker. She is my new Aunt now.
The woman I dealt with at this place made my day. Her name is Bobbi, and she goes above and beyond her job description. I will be recommending this place only because she made the whole experience so wonderful. I won't ever forget how she treated us in our desperate need and made life a little brighter. Thanks again, Bobbi. I will never forget the love you've shown to my family. Cindy
Bobbi was so helpful and nice! She was knowledgeable of what size unit we needed and friendly throughout our entire experience.
I met with Bobbi Uptain upon arriving and she had such an amazing personality! She was so incredibly helpful and knowledgeable. The facility and grounds were incredibly clean. You just don’t get this kind of customer service anymore. Thank you Storage now and Bobbi ✨
The woman helping me is named Bobbi. She gets 5 stars for being so patient and nice when I was trying to understand the price and sizes of the lockers. Most people get impatient with me and pass me off to someone else. She was great and I am going to use you guys for my locker needs. Thanks again Bobbi.
Brett was amazing. Helpful and efficient!
We just secured a storage unit here today. The facility looks great and Bobbi was extremely helpful. I spoke to her by phone yesterday and she was able to help us again when we arrived in person today. She was super informative and incredibly friendly.
Best storage facility I have dealt with. Brett is the best.
I stopped in to get information for a future move. Brett was very knowledgeable, professional and friendly. I will be back to see Brett when the time comes for my move.
Very good service. Wonderfull people very helpfull.
Brett and storage now in scottsdale was so amazing and I got a 7 by 10 unit last second , and they were able to accommodate ! Was able to get my first month at 50% off and it’s super nice and well kept inside , plus it’s not 24 hours and I feel safer with my things there
Great service sales personverynice and good information
I can’t say enough about my experience with Storage Now. The facility is well kept and the service from the resident manager Brett is outstanding
This is a clean and secure Storage place. I just got a unit here and am happy with Brett's help.
Brett was very helpful and explained everything clearly. I was in an out. The process was very quick and the unit is very organized, clean, with high security. It’s also very affordable. Their first month is 50% off. I highly recommend this storage facility. It does close at 6 pm so be sure to visit before then there are no after hours availability:
Amazing team! Very helpful and giving! They gave me free bottles of water without asking! Amazing people! Higley recommended!
Bobbi was very accommodating & professional with helping me decide on the storage unit that I need.
Bobbi was most helpful and efficient. Represented company VERY well
Wonder people to work with, very easy and they kept the door open for me while I was unload 26ft uhaul! Highly recommend! Thank you Brett for helping me
Will be needing a storage unit in the near future. I came in today to your facility on McDonald & Bobbi was so helpful showed me many options. I’m looking forward to renting with her.
Very nice office manager with excellent customer service
Made a last minute decision to rent a small storage unit today. Walked in and was greeted by Bobbi who was patient with my questions and didn’t hesitate when I asked to view a 4x4 and 4x5 unit before I made a decision. The facility was extremely clean and Bobbi had just cleaned the elevator. A few customers came in while I was in the process of securing the unit, and Bobbi remained calm and professional even though a couple of the customers were quite demanding. Bobbi is definitely an asset for Storage Now!
Bobbi was very kind, helpful and courteous. Had a locker here for 6 years staff has been fantastic. Facility always in excellent condition.
THANK YOU
Not only was the moving/ storage process made fast and easy by this company but with the help of the front desk lady Bobbi I received great care! She was very thorough, patient and helpful and made my entire experience quick and easy. I would definitely recommend this storage facility and hope that Bobbi can help with your move ins as well.
Bobbi was super helpful and a pleasure to work with! Made the moving process so much easier and got me a great unit for my belongings.
I didn't know what I was going to do for my storage needs. And I needed storage now. Fortunately for me Storage Now was right on the corner near me. Cassandra was so helpful! She explained the different unit sizes in great detail. This allowed me make the best decision for my storage needs. In addition, she informed me about some incredible promotions that they had that allowed me to save money on my reservation. It's month to month and I didn't have to worry about paying a prorated fee for the first month at all as you do with some other storage facilities. I would recommend this to all my friends! Thanks! Storage now and thank you when should I add photos Cassandra!
Bobbi and Storage Now were great to deal with. Always helpful.
They are friendly, efficient, & convenient!
I use Storage Now, and I was very pleased with their staff & how clean it was!
Everyone at this facility is super easy to work with and very friendly. It is clean and air conditioned. Highly recommend!
I have been a customer for three years. The facility is clean and the people are friendly. When I mentioned to Brett that the unit was close to the big circulation fan and the noise was magnified by my hearing aids they provided accomidations for me. I'm very happy with Storage Now on Granite Reef and McDonald.
Clean, cool, convenient. They are well run and very reasonably priced. I been in other storage units and they are dirty and have rodents getting into my things. You can’t go wrong here.
Cassandra got me in and out super fast! Called a day ahead and got in the next day when I moved out of my apartment
I have been here for years and they are always so helpful and personable.
Cassandra was amazing, helpful and very pleasant. Could not be happier working her
The team at storage now has been so accommodating! Moving sucks and I’m putting stuff in storage due and I totally rented a storage that was too small. Cassandra and her team handle it seamlessly. They got my the right storage and was so understand if my crazy work schedule! 10/10
Absolutely awesome service! I couldn’t be happier with going with Storage Now! Even tho my woman and I did everything last minute, they made it a point to accommodate us in whatever capacity we needed. I can’t recommend Storage Now enough. Stop wasting time and go speak to Cassandra now! You won’t regret it.
Cassandra was very professional and helpful. Easy and straightforward experience.
Cassandra is absolutely amazing! She is so welcoming, knowledgeable and warm! Also some great pricing!
Moving can be stressful and I have been shopping around for some time. I definitely gotta say that Cassandra’s outstanding customer service skills is what made me decide to give you my business. She’s definitely a great asset to your company.
Cassandra And Brett are a awesome team that has every time exceeded my expectations thank you so much for such great service
Very good customer service friendly place. Good prices clean place . Sale people very help
This is my favorite storage location to move customers in and out of. The staff is super attentive, place is always clean, and the customers items are well secured.
This is a great storage center that is spotless clean every time I’ve been there. They have a surplus of carts that makes my visit so easy! Cassandra and Brett have been awesome help. Highly recommend!
Outstanding service! We were joyfully greeted by the sweetest most helpful Manager, Cassandra. She took her time in answering all of our questions while exhibiting patience, kindness and most of all compassion toward our new situation, she was incredible and truly made our storage experience one we will be grateful for. Casandra and Brett are true assets to the Storage Now organization and we hope the entire staff is recognized accordingly for their wonderful talents and professionalism…this goes beyond customer service! Thank you so much to this outstanding Staff and to US Storage!
US Storage is one of the most pleasant experiences doing business I've ever had. I went in on a budget and on a strict time frame. I left completely satisfied and more than happy with the agreement on the lease for the storage unit. Casandra and Brett are a delight to work with. Above and beyond to accommodate my needs. Awesome customer care and took my specific situation into account! Thank you so much and God bless!
Casandra & Brett are very accommodating and helpful with everything we needed upon our initial move-in and beyond that! The facility has been extremely well attended to, clean and we love that it is in a lovely neighborhood. Cassandra was excellent and explained everything to us clearly. Brett goes above and beyond during our visits and is always there with a helping hand. The office even has locks ready for you as well as any other moving necessities need. We would recommend them highly. Thank you both very much for your continued, excellent customer care!
Brett was incredibly helpful from day one. He provided answers to all my detailed questions and was extremely professional. Compared to other units that I looked at this was by far the best.
Seeking quotes for my work: My first impression of speaking to Brett over the phone was incredibly professional! Answered all my questions and some. Thanks, Brett. You are a great asset to this company!
Cassandra and Brett were great, answered all my questions and got me a discount as well. Thanks.
Brett is such an amazing employee. He really helped us out and made our experience easy.
Incredibly kind staff. Cassandra was so patient with me waiting for me to complete the transfer of some items from one unit to another. I tried to be done by 6 but just couldn't make it. She didn't rush me or get upset, she just waited the extra 15 minutes past closing for me to finish.
I needed some questions answered and I spoke to Gary, who was kind and took the time to make sure my issues were resolved. I'm truly grateful for such down to earth people who really care about others!
Facility is always clean, secure and well lit. They offer a variety of unit sizes so I was able to rent just the right size I needed. No more, no less.
Prices are slightly higher than other storage options but the perks of higher security and climate control, not to mention the amazing staff, is so worth it.
Smooth, quick and easy
Staff courteous, attentive and kind. We chose the small unit(5×5) clean and perfect for our needs!
short term, quick availability!
Will use again!
Thanks
Cristal ❤️
Outstanding, straightforward, easy, and would give six stars if I could!!
Cassandra was awesome! She helped me get into my unit when I forgot my code! Life saver!
Very well informed and very pleasant to work with. Was not impatient with my many enquiries.
I
Just had a very pleasant experience at Storage Now in Scottsdale! It was a very quick and easy process with no reservation and a great promotional deal. Thank you Brett for being so kind and helpful today!
Having utilized the services of many storage facilities in my life, I was most impressed by the staff and facilities of Storage Now on McDonald Rd in Scottsdale, AZ. The facilities were clean, well lit, easily accessed, the elevators were quick, and they always had several various sized carts/flatbeds to assist in moving boxes, etc. available. Special shout out to staff Cassandra and Jamie who always friendly and helpful.
Jamie was so warm and friendly, I was happy to meet her and her professional behavior was outstanding. I really can not believe how smooth everything went. Great prices as well.
Jamie was very helpful and helped us pick the perfect unit to store our belongings
Very secure place with friendly staff onsite.
Great place and great service. Would highly recommend
Jaime, was great at explaining everything to me and setting me up with a unit. It was a great experience. Very personable and nice.
Cassandra is the Jedi Master of Storage Locker facilities. She took care of all my storage needs in flash Star Wars time. Thank you highly recommend!
Cassandra was so helpful and awesome
Cassandra was great!!! Made the storage process very easy..
We were recently moving and came here for some storage space. One of the staff here, Cassandra, was very helpful. A good experience.
It was a great experience. Great customer service. Made moving easy
Great custom service and easy process.
Fair price and good facility
Great customer service!! Knowledgeable!
I had a great experience with Storage Now in Scottsdale. Cassandra went above and beyond to accommodate my needs! She was friendly, efficient, and so understanding as I unloaded a trailer after a long day of driving from out of state. I was grateful for the rolling carts provided and pleased that the evaporative cooling in the facility would keep my unit down around 80 degrees. She even gave me a cold water when I finished, much appreciated, highly recommend!
Wonderful customer service. Cassandra at the Scottsdale location helped me with all my concerns. Highly recommend!
Good Service! Cassandra was very helpful!!
Cassandra is fantastic! She knows all the information you need to puck your storage size and budget! This place is the best! Stop by and get your stuff stored!😊
Cassandra was so helpful today when we had an emergency. She kept her cool and was able to solve our situation. Thank you for your mature and appropriate response. Evelyn
I have rented space from this location for about 3 years now I could not be more pleased. Cassandra is awesome she's very very helpful and friendly at all times. I had an emergency at my locker and I lost the keys to my locks and she came down and graciously cut the locks and help this out. Also have a bad back and I fell on the floor and couldn't get up and she was there to help me. She's a great manager and I could not be more pleased!
Manager was very helpful and ensured an easy process to sign up.
Great customer service (Cassandra), clean facility and all around great place!
What an amazing, secure and clean facility! Cassandra was kind, helpful and so friendly! Thank you so much!
Cassandra is a breathe of fresh air with
Five star service! Facility is clean, organized, and secure.
This review is mainly on the reservation process - I submitted an online reservation and within a few hours, I received a phone call follow up from Janey who confirmed a set time that I wanted to come in to review the unit I selected. I came in and quickly got a tour of the facility. It is clean and easy to navigate. Janey then walked me through the paperwork, billing, purchased a lock and I was along my way with the exact type of unit I deserved. Very hassle free process with easy month to month rental.
Cassandra at the Storage Now facility was very friendly and helpful when I rented a storage unit. The storage center is very convenient.
Your team at the store we're great. Cassandra and Jamie. I have used several storage units and none were as Clean and Organized as the one in Scottsdale. I down sized the unit and their was no problem doing the paper work and moving. GREAT STORAGE UNIT.
Cassandra was so helpful & displayed Great Customer Service. Kindness goes a long way!
Cassandra was very helpful and knowledgeable. She helped make sure I got the best deal and it was very quick process!
Great service! Quick, friendly and affordable!Thank you Cassandra!
Absolutely the best place for storage! Very well located, very clean, great temperature control, staff is very professional. Thumbs up!
Cassandra was awesome thank you🙏🏾
Cassandra and Storage Now helped make my move so much easier! From her cheerful personality, extremely clean, bright store and well stocked moving supplies, not to mention the proximity to my current location, I’m one happy customer! Thank you!
Super clean and Cassandra is awesome!
Cassandra was awesome!! Really helpful and friendly. Great customer service and place was clean!!
Súper friendly staff! Love how clean the place is. 🥳
Love the new change in management , made my experience very pleasant!
Your team did a great job. Cassandra was very efficient and knew her processes. I was just shopping around looking for a good deal but when It was all said and done she definitely showed me around and sold me on your facility. Definitely recommend your company.
Cassandra is the best!!! 😃 super friendly and helpful!
Thank you for all your help today Cassandra today was so stressful for me and you helped a lot!
Amazing customer service from Cassandra, very clean and well maintained space that feels secure! Happy with my decision to use Storage Now!
impressed with the cleanliness
Great location. Very clean. Staff go above and beyond to be helpful. I had a storage locker with them for about 5 years. Highly recommend.
Great location and friendly staff
Cassandra is absolutely awesome!!
Clean great personal good security
Cassadra was so sweet and helpful. Love her. So great.
Great Customer Service- Everyone at this facility is always cheerful and helpful- especially Cassandra
They keep up on cleanliness as well i have had my things in storage her for several years and have never seen any signs of insects which is a huge plus!!
Was stressing about moving and costs but Victoria was a great help and comfort and help me decide which storage unit was best for my stuff and affordability!
Flor was very friendly and accommodating. She even helped us locate some local amenities for our vacation. Our stay is better because of you. Thank you Flor
Storage Now is so great everyone there is always so helpful and they have never let me down when I need their help they are there for me.
Their Manager is a wonderful person FLOR knows what to do and how to solve any problems I might have she is a keeper. Thank you to FLOR and all her staff have a wonderful Thanksgiving and a very Merry Christmas 🎄🎁
Flor was great getting us set up as quickly as we needed!! Thank you so much!!
Flor was beautifully helpful 💛 location is safe clean and the staff is so kind always!
Flor was very helpful and friendly. She is great and accommodating. She took us around and showed us the units and explained the pricing. Thank you Flor!
Great facility...Great price and Superb Customer Service !
Thank you !
Great storage facility! I've rented a space for 5 months and couldn't be more pleased. It's secure, equipped with all the carts of every size you could need for loading and unloading, clean, well-lighted and easy to access. Even better, the staff is knowledgeable, helpful, and extremely pleasant. They go the extra mile whenever possible. Highly recommend.
Flor was very nice and made the experience very easy.
Flor is awesome and very helpful. I would recommend storage now to anyone
Excellent service for Flor!... You represent what a company needs. Following through even in a loss. Wish you worked for us that way!... We could use someone like you!
Anthony
Employee was very friendly and helpful!
When I called and I was offered a two month special. Everyone was so super friendly and help me too get the size storage unit I need it.
Great location, great staff, easy access. What more do you need?
The store manager Flor and Sean were beyond accommodating to my situation. They took the time to walk me through the entire process. They also followed CDC protocols and made me feel safe! Thank you for everything!
Can’t say enough good things about Storage Now. We’ve rented a unit from them for 8 years and have never had an issue. They keep the place very clean, they’re always friendly and their service is top notch. A big shout out to Flor who always greets us with a smile and is always helpful. And today they offered a free Shredathon to their renters so another great perk! Cutter Document Destruction did a great job with the shredding!
I’m trying to help my aunt find options to temp store some things during her remodel and this is a bit further from her house, but Flor was super nice and helpful and told me about online deals etc. Other places seemed to care less about anything except our money and locking us in a lease. So worth the extra drive!
Flor was really nice and walked us through on how to get a storage unit for our grandad’s things. It was simple and so much cheaper than I was expecting. Thanks Flor for helping us out!!!!
Flor helped me find the perfect sized storage I needed. Her customer service was one of the best I’ve gotten to experience. I was very satisfied with the help I received and the building was incredibly maintained!
Very clean location and friendly staff! Highly recommend!
Flor was very helpful in providing us as much space as possible for our moving needs at an affordable price.
Flor and Sean are absolutely phenomenal, clean facilities with lots of security.
Stopped by here to offer my U-Haul support and met Flor and Sean, who are two of the most pleasant, friendly, and amazing people I’ve met in a long time in the storage industry! They are helpful, knowledgeable, and accept nothing less than excellence in their work, and I would recommend my friends and family rent storage here in a heartbeat. Keep them around for as long as you can because they are such an asset to your company! Thank you Flor and Sean for all your amazing efforts!
Hands down best location I’ve ever stored anything at. They always take care of me. Specifically, Sean he’s awesome and always is a huge help!
Great first time experience. Flor was great!
Flor was amazing. The set up was easy she walked through everything with us. Good storage facility definitely recommend.
Flor and Sean were amazing and helped me so much. Great customer service and super friendly. I would highly recommend
I would like to thank Flor
Great customer service
I was there helping a friend out move her things into her storage
She was friendly & welcoming!
If I ever need a storage space I’ll be coming here !
This facility is always very clean and the staff are very friendly. Flor helped me switch units today and she was efficient and friendly. I would gladly refer other prospective tenants to this storage facility.
Flor was kind, informative, and helped the moving in process go quickly and efficiently. The storage units are immaculate! Highly recommend!
Great air conditioned storage facility. Central to Scottsdale on McDonald. Staff very helpful! Flor is always cheerful and helpful.
Florida is the best. Great customer service and always pleasant to deal with. Highly recommend.
I love Flor! She’s so sweet!🥰
I came in to check out a unit for when I move from Alaska and flor was super helpful. Very professional and polite, highly recommend!
Flor has always been fantastic to us and so great!!!!
Stores now is a great facility always friendly people especially floor the office manager she’s wonderful and he is very accommodating
Flower was extremely helpful and efficient. 5/5 would recommend.
Set up to use storage unit here today. Great, fast, friendly service from Flor...thank you!
From start to finish, Storage Now has been professional, reliable and so lovely to deal with. I was coordinating it all from out of town and during the pandemic and they were awesome, especially the manager Flor. She was so kind, helpful, and easily accessible. I highly recommend this place!
EXCELLENT SERVICE!! Sean was a rockstar and sooo friendly and the facility is super duper clean!!
My experience with this storage place was excellent, Flor The property manager whom I spoke to on the phone as well as when I rented my unit was very friendly and knowledgeable. The place is very clean and user-friendly, love that there is no contract it’s month to month
Flor was super helpful and the process was seamless. Thank you!!!!
Flor was incredibly helpful
Reasonable rates, clean and helpful accommodating staff. Flor was the greatest! Very helpful every time we had to use the storage unit.
Clean and efficient. Flor was great! Everything is very secure and good people here!
Very easy process. Flor is great!
Flor was very helpful!! Loved this place!
I had a great experience at Storage Now. Flor was great to work with.
This is an update to my former postings.
The manager, Flor, is amazing in all ways. I have been a long time customer but recently leased an additional unit. Since I needed more space, she took the time to go through my options for renting an additional unit versus a larger unit to combine my things. I decided on having separate units but I appreciated her taking the time. She is always available to answer questions by email, which is great in this covid19 climate. I have also appreciated the response to covid at the facility. There is sanitizer, mask requirements and constant cleaning of the facility. I am in and out often and it makes a difference in the feeling of safety.There is plenty of parking and clean equipment to move your things into storage. You must enter codes to enter your unit and there are alarms. I have never had any issues whatsoever in terms of safety of my belongings. I've referred friends to the facility and would not consider storing anywhere else!
My experience with Storage Now has been nothing short of exceptional. The facility is well lit, very clean and the temperature has been very comfortable.
The associate that rented me the unit, Flor, has been extremely polite, helpful and knowledgeable. She has been able to assist me and answer any question that I had.
This is by far the best storage facility I have ever rented from. I look forward to housing my extra stuff here for a long time.
Flor was so soooo great. Thank you. You all were very professional and accommodating
Flor was so pleasant to work with.
The place is conveniently located and very clean. The cooling is sufficient even on a very hot days. Somebody on here complained the fans are loud but I am not planning on spending much time here so let it be.
Price is on the higher side but that’s what you pay in the middle of Scottsdale
I loved this place. It was so clean and the staff was so professional. Highly recommend this place. Flor was exceptional.
Flor was an excellent excellent excellent. She helped me wirh all my questions. Excellent service!
Flor was amazing. We were in a major time crunch because the facility was closing and we were heading back to CO and couldn’t come back another day. She was so friendly and knowledgeable. I would definitely recommend this facility to anyone. The facility was hot but very clean and very well taken care of. Thank you.
Flor. Was awesome, we had a lot of stuff to move and she let us stay late, this place is awesome I highly recommend it these Flor wonderful
Flor was very helpful and attentive. The process was quick and the location is very convenient. Place was clean and organized.
I have rented storage units here since 2014 or 2015. The staff have always been wonderful over the years. It is easy to access and the moving equipment good. The carts are long and hold a lot of stuff! Recently more moving aids hsve been added such as dollys. The office worked with me on billing for advance payment. The only drawbacks are the climate control system (not A/C but evaporative coolers) which don't cool as well and the lighting which is great in the hallways but nothing in the units themselves. Some newer storage units incorporate LED lighting in units. The people are really kind, polite and helpful!
Very clean and friendly. We were provided great service by an employee named Flor.
Great employee helping me get a unit very quickly and friendly
Everything was outstanding. Highly recommend this place. Flor made my move out easy.
Very clean and safe. Dustin was polite and helpful. I highly recommend them.
Signed up online on a Sunday, and was moving in just a few hours later. Dustin was very helpful, the place is clean and easy to access, and seems to be very secure.
Great price, great service, very clean operation. Secure. And air conditioned. Just wish the hours were a little better for access. Maybe a security deposit for those who want after hours access? Just an idea.
Flor was wonderful & helpful. Clean and safe facility
Flor helped me rent a storage and was engaged and polite through the entire process
I’m extremely happy with the storage facility and service
Superb customer service! Anita was very helpful
reasonable prices and very friendly staff! definitely would recommend 😁 thank you serina for attending my husband and i so well.
Serina was very helpful and friendly. Best customer service. I would recommend this place to anyone looking for storage needs.
Great staff and amazing service!
Serina was very helpful, such a beautiful soul! made my stressful day 1000x better
They have such great customer service!
el servicio en este lugar es increíblemente bueno y lo mejor de todo que habla español también, estamos mi familia y yo muy contentos con este lugar, ella tiene un excelente servicio al cliente
Anita was super helpful and answered all my questions. This place has great service!
Anita is so dope! Would come back bro. 11/10 if I could. She so friendly and has a great smile. You need more people like her
Very knowledgeable and courteous manager Serina who explained all my options and gave me a tour of the facility. Excellent security procedures and I was able to feel comfortable in storing my valuables at this facility. Highly recommend.
For a first-timer the experience of arranging a storage unit rental couldn't have been easier, or more professional, meeting all of our criteria. Staff, physical facility, and convenient location exceeded our needs. We highly recommend this location on McDonald Rd in Scottsdale, AZ
Came in for boxes and ended up doing this too :)
Anita was very helpful explaining everything in detail.
Would recommend
The facility is clean and Anita did a great job at finding me a unit for a good price for the size. Went in unsure but now I feel satisfied.
Nice clean facility inside and out. All temperature controlled.
Great help with starting out and explain everything to us.
Anita was super helpful, the rental was easy, she even stayed late to allow us to finish unloading. There are plenty of carts, no worries having to wait for one. The discount was offered even though I didn't book online. Amazing service.
Great, convenient location!
I had a fantastic experience with Storage Now! Anita was very helpful and I will definitely use your company again!
I'm a business owner from out of state and storage Now helped me out by finding the right unit and getting everything together for my employees to have access to my unit, would like to give a big thank you to Anita for all her help with this process.
Thank you
I give this place 5 stars!! The prices are great and the employee Anita is awesome! She helped me pick a storage that best fit what I needed. Didn't try and upsale me on anything.
We just signed up with Anita and she answered all of our questions and held a unit for us since we are out of state. The property is very clean and the staff is very nice.
I was able to reserve a unit easily and was surprised at how nice it was. 10/10 service
It's a nice facility and a convenient location but it does get hot without air-conditioning. It does have evaporative cooling but the fans are extremely loud when you're in there. I found the prices to be a little high without air conditioning but that could just be my own experience. Customer service was great and the place is very clean.
Clean facility, friendly service. Would definitely recommend
Serinawas very friendly, ilike the color schemeof the building and there is easy access. Was very easy to work with. Would reccomend!
The property manager Serina, is very professional. She made sure I toured the units right away and also she explained all of the different benefits of the units and made recommendations on what type and size I might need. Very efficient! I highly recommend!
Again, need another unit! Serina was so helpful, made sure the both units are within a short distance. Thank you Storage Now for having great staffs.
Clean and secure. Great services and highly recommended!
Serina was great and very helpful. The place is nice and prices are great.
Amazing Serina.. Property Manager. Always with a smile and positive energy. Caring and helpful. This is the best place. Always Cleaned and a trustworthy place to store your personal items..It’s like a 5 star hotel!
Well-maintained property, clean inside and out. Friendly and professional staff and the prices are very reasonable. I highly recommend Storage Now.
Storage Now was very friendly and super helpful. This was my first experience renting a storage unit and it was a good one. Units are clean and cool.
Super helpful staff, immaculate facility, reasonable rates.
I walked in and was greeted by this lovey young lady named Monica , within 15 minutes I already had my unit and was unloading my truck . Hands down best customer service I’ve had . Highly recommend these storages , over all great experience. !
Great place! Helpful and friendly customer service.
Serina was absolutely awesome and so helpful!!!
Staff had excellent customer service
10/10! Had a very good experience! Couldn’t recommend any better service!!!
Love this place! Would totally recommend to anyone. Sirena is the best and so lovely to chat with. It’s clean, well kept and their are always working carts of plenty. This place is busy but they definitely take care of you.
I've used this location for years and no matter who is at the front desk, the service and friendliness has always been incredible. I would highly recommend this location. It is always clean and well maintained.
Took the time to show storage area that would work for me.
Best staff and service ever. Makes my life a little easier.
Serina and Tali are wonderful! I am in this facility all the time and they are accommodating every time. Highly recommended. Very clean. Great hospitality.
Many Years, off & on I have used this facility. I find them to be consistently courteous & helpful on the space I will need.They know the business of packing.Serena & Tali good people won't stear you.wrong
I could not believe that a company had >80 reviews on Google and a 5 star rating. I reserved my unit online, received a personal call within an hour and immediately understood why they are rated so well. The kindness and professionalism were so impressive!!! The terms are reasonable/ flexible...I was actually surprised. I've only been a renter for 15 days but would highly recommend to anyone who appreciates quality and good customer service!
Professional, patient, plesant personality, smiled, made me comfortable during the entire the process.
Very clean and staff is very helpful. Serina Gomez property manager was great. I recommend to everyone.
Serina got me a great storage unit conveniently located at a great price all in under fifteen minutes. This is the second time I have used Storage Now and it's because of the great service that Serina gave and it's a great storage facility!
Absolutely wonderful help and support. Place is incredibly clean and safe.
After looking at other sto tage facilities I chose storage now to store my antiques and paintings . The staff is super friendly ! Serina is helpful &very personable. She has helped me set up my online account.
Oh my goodness. I CANNOT believe this place. I HADN'T been here I years. I came to pick up something for a friend and out of the blue I met one of the most wonderful people in my life. Serina the Property manager made my day..week.. month? SHE'S ONE OF THE MOST GRACIOUS..kind ..helpful people.
She went out of way to help me. SERINA is professional..an asset to this company
I HIGHLY Recommend Storage Now especially if they have employees like Serina.
Great service, always helpful!
Sarina was very nice and so helpful. She is very pleasant and a great image for the business.
Facility was very clean. Great security and Tali was very helpful in setting up my storage unit.
Tali was amazing. Very helpful and made the process super easy. Highly recommend!!
Never had a better experience at any another facility, serina is awesome (: if you need storage rent here !
Nice storage place, assistant manager Tali was great and very helpful, definitely made a good decision renting here
Tali was great! Clean facility, definitely rent here!
Serina is great & very helpful! Respectable facilty, clean, rent here ! Would definitely recommend (:
Tali and Serina were fantastic. They made getting a new storage space easy. They were both very knowledgeable, helpful, and enthusiastic. They were also very friendly and patient.
Great ladies helping up front always with a smile on their faces and very well maintained storage units. My sister highly recommended you all!! Thank you
Never ending service with a smile.... they worked with my short comings and didnt bat an eye.... going through very difficult times.... ( divorce... need I say more) thanks from bottom of my heart , STORAGE NOW .... by the way... cleanest in Town to boot....Peter An Corcoran ... special thanks to Serina ... but she knows this thanks again I highly recommend it and this place's service.you won't be disapointed !!!!!!!!
Great, CLEAN facility! Props to Serina Gomez for her friendly smile, helpful tips and and professionalism. If you need to store items, try Storage Now!
Love seeing Serina and great prices. :)
Very friendly and knowledgeable staff. Thanks for the help and info Serina.
This storage facility has exactly what we are looking for. The sheds are spacious and the rates are affordable. The location is conveniently located, next to the freeway. The place is clean and the worker onsite, Serena was very knowledgeable and patient.
Awesome customer service..excellent conditions.. would definitely refer everyone to coming here...it was a great experience..
Serina was delightful.
I am very pleased to have chosen Storage now.
Thanks Storage Now for providing great service and a clean center!
Serina es una persona muy amable
It was a nice surprise to walk into the facility and be presented with such great customer service with Serina. She was extremely helpful and courteous . Answered all my questions and all the while smiling . It has been many years since ive had such good service. It was a pleasure ! Thank you for everything , 6 stars of I could !
Professional,friendly and efficient staff. Thank you!
Staff is friendly and professional. Facility is clean. I'd highly recommend if looking for storage.
did not get a unit, however Serina was a great help!
Impressed with the facility! Serina and Heather were extremely nice and very helpful. Will definitely recommend to family and friends! A+!
As soon as I walked in the manager Serina, greeted me with a warm welcome. She helped me out, and was really nice about it. Although I didn't get a unit, it was still a fantastic experience, and I highly recommend "storage now"
I was treated with the utmost respect SERINA was awesome she took very good care of me answered all my questions and made me feel very at ease I would so recommend my family, friends and anyone else
Very great storage facility with excellent customer service!!!
I'd definitely use them again.
There very friendly and helpful and it's very clean inside and that's how all other storages should be I love it
The are great and easy to work with....
In a hurry need expert advice without feeling like you are being sold or taken advantage of , this is the place safe and reasonable in price .
Heather or Serena.. tell it like it is and are kind in the process..
Helpful staff and secure facility. This is the place to store your stuff!
Heather the manager gave us a fantastic deal we couldn't find anywhere else and Serina who showed the space to us was super sweet and polite to my husband and I. They even offered us a bottled water! We feel welcomed here and will be recommending family and friends to rent along with us. Thanks Ladies!
Love the people here...great cooled units check it out!!!
SUPER AWESOME PEOPLE HERE!!! Glad i came here to store my stuff!! Nice and cool units, thoughtful and caring staff and always smile and greet us by name!! We wouldnt go anywhere else! 😍
Second time at Storage Now. Awesome place. Very friendly staff.
Highly recommended ! 😜
Heather is fantastic! I enjoyed my time signing up for the unit, the facility is very clean and well maintained, highly recommend!
Very nice and always clean!
Great state of the art facility.. Highly recommended!!
Great clean facility with even better customer service. The staff is extremely friendly and is willing to help with anything that you need.
Storage Now is THE place for your storage needs in Scottsdale. Extremely friendly staff with exceptional customer service and a PRISTINE clean facility have made me a repeat customer on multiple occasions. I have just rented a new unit this week and again I was very impressed. Highly, HIGHly, HIGHLY recommend this place! :)
Heather and staff are outstanding.
Needed now space and found it with the nicest cleanest storage facility I have ever personally used or ever been part of ....!!!!! Thank you Storage Now..!!!
Considering a move from out of state. Heather has awesome customer service. This my go to storage unit.
, love the storage place they're always so good and helpful and always have a smile on their face the place is very clean and would highly recommend it
Storage now is such a great facility! Heather and Aaron were very helpful in getting my unit set up and ready for me right away! I would absolutely recommend coming for your storage purposes!
Moving out of the country is very stressful.
Leaving everything in storage was terrifying for me until I met Heather.
I know that everything is safe and secure and each door has its own sensor so they know if its been opened.
The staff has been wonderful and has helped me from 7,000 miles away!
We were very impressed with the facility and equally impressed with Heather. She explained the policies with us and answered all of our many questions. When we left, we were certain we had made the right choice to go with Storage Now.
Rich, Patti & Brad Otto
Scottsdale, AZ
I moved to Scottsdale from Chicago in March 2014, and needed two seperate units to store my personal and professional items. Having used several storage facilities throughout my life, I am thankful to have come across Storage Now and the great experience they have given me. The staff and facility manager Heather are nothing short of amazing. Heather is always friendly and in a positive mood, she is never too busy to assist you with questions or concerns, and most of all she takes pride in what she does every day. Beyond the great customer service, the facility is extremely clean, plenty of parking available to load and unload, units are well protected in both the temperature controlled and regular units, and it's located not far from the 101 which makes it convenient for me to jump on and off the highway. The only negative is that Storage Now is not open 24 hours a day, but beyond that, I would recommend going to Storage Now before any other local storage facility. I remain a loyal customer in 2015.