Great service very polite and honest the lady I forgot her name but she is very polite and respectful thank you very much for ur help ma'am
At 1st I was happpy , then I was told I would be charged for a lock and I became livid, I brought my own lock and they took it right off so I was happy again.
All questions were answered. The price was good for what I needed. the location of business is good.
I was very pleased with the staff and cleanliness of the unit. Very well kept.
Corraima was great to work with and was very helpful
Personnel ate very friend and facility is very clean. Appreciate that facility is checked thru out the day.
Customer service was good but the actual climate control unit ended up damaging some of our items with water but we did not become aware until unpacking the items. Also, I had to pay for a full month for each unit when I only needed the units for less than a week.
Hello Phylicia, thank you for leaving your feedback at our Phoenix facility. We’re glad to hear that you had a positive experience with our customer service, but we’re sorry to hear about the issues you experienced with the climate-controlled unit and the impact on your items. We take concerns like these seriously and would like to further connect. At your earliest convenience, please email your best contact information to
[email protected], and a manager will reach out to you.
Good customer service !!! & great deals & prices! Me & my husband couldn't be more satisfied !!!!! Thank you very much !
Super services are first clase and enjoyed as a family services thank you US Storage
I appreciate the help and the fast services from us storage thank y
The entire process was very easy.
I am a new, but repeat customer. I think that it is unfair that the rent is subject to change month to month. With the recent increase notice, I mentioned to Yolanda at the property that I rent to request a Remedy for my 2 new rental contracts. She said she would speak to the district manager, but I have not heard back.
It has been so great to not have to worry about my life that's packed away in my storage unit. They are nice and friendly always ready to come help us with anything
Very friendly and helpful staff. Jay was great
I think it’s extremely unfair to have to pay the full month if your using vest then a week of that month what would be fair is prorating the cost $209.94 for one week of storage is obscene and unjust
Everyone there is very helpful and kind..
I have been at this facility for many years. Its just strange that,I have brought plenty of business to your location. mostly clients that need storage for remodel projects. Yet my rates keep going up so fast. Please understand that finding employee's such as Yolanda and Jay are hard to come by. They are very professional and courteous. Thanks John Cruz
It was great Yolanda was very helpful courteous and kind.
Good management -clean storage solid people
Yolanda was very helpful and friendly, it was really fast and easy to rent our storage , she gave us what we needed. :)
GREAT EXPERIENCE. TOTALLY PROFESSIONAL, ,super clean yard ,very impressive....
It was good...... I like it because it's monthly...... The person was great & help full....
My only issue is that nobody told me I needed a lock. Don't forget to tell new customers.
Was good customer service
Jay was super nice and Helpful.
Sadly the prices were astronomical.
We needed storage quickly.
The lady that helped me was very nice and as a first time renter she took time to answer all my questions.
The location is very clean and secure.
I would definitely recommend it to my friends
The prices were fair.I really didn't like the elevator. Didn't give you enough time to unloaded your things . it was very frustrating .I was not explained about the carts not being available after a certain time I was only told that I had access to 10:00 p.m. but I did not know or wasn't explained that the carts would be locked up after certain time When I had pulled up with my things I was really relying on those carts to help me to move my things into my storage. that was very disappointing to me.When I could of just rolled my thing into storage ,I had to drag everything.It made things more difficult than they already were..
Awesome very friendly and helpful nice clean place I really recommend my family and friends thank you for everything
It was Great 👍 💯 very professional experience
Yolanda was a great help she answer all my questions and show me around the facility.
Good communication and great experience.
Fast and easy to work with.
Yolanda was a very helpful person she did an amazing outstanding service really recommend this storage units
It was great! The crew there was so helpful. Give those folks a raise!
So friendly I like the the way I treat it.
Well it took 3 failed attempts to get gate code during regular business hours the office door was locked. Then tonight to to take a load to storage and you guys have me the wrong access code to get in. Your a joke
Great customer service, fast and easy ! Jay gave us a tour and a good price
Very helpful and explain everything very nice and give me a nice prize at my convenience
Great awesome professional
Yolanda was very helpful and very sweet and nice and she answered my questions I needed and over all amazing
Your Company needs more employees like Yolanda, very helpful, courteous and very professional. Only issue I have is your rates, it seems everytime I turn around, the price keeps going up.
Very welcoming. Your staff was very helpful!
The lady at facility was great she's knowledgeable and great customer service
Very nice units super clean and very help staff they keep the climate controlled units at 78 degrees so my furniture is nice and cool well stored 🥰
Yolanda Gomez was outstanding in customer service.She went above and beyond to make sure we were satisfied. Answered all questions. Awesome job.
I had a great experience as my sales person was very knowledgeable and a pleasure to deal with.
I felt valued and cared about by your lovely attendant.
Jey is amazing, he is for sure the best customer service I’ve ever came across.
Ambrosia was the best she needs a raise!
People were very helpful would recommend talking with jay
Always great customer service and always willing to help out and resolve the concerns I have
I enjoyed my time with Jay. He was very thorough and explained everything about the facility you would need to know. The facility is top notch as well. I would recommend U S Storage to my friends looking for storage facilities.
Storage is very secure and easy Access, but I think the cost is a little pricey.
Jay was very kind and patient with assisting me with the entire storage rental process. Great customer service! Thanks Jay! :)
Jay was incredibly helpful and worked to resolve an issue. He was friendly and had a positive attitude.
great customer service provided by Jay & great prices :)
Jay was very professional and made us feel important and customer service was very top notch
Process was easy and straightforward
Thank you for the easy process of setting up my storage rental! This is my second time using your location and I feel like your staff and facility is very nice and helpful! I appreciate it!
I'm currently still renting a space. The place is clean and well kept. Yolanda Gomez was very helpful and pleasant person the day we started renting.
Gentlemen up front was very nice and informative. Will recommend to others.
It was great! And everyone was really helpful! My only complaint is the prices that went up $80 to $100 versus the day before
I am very happy with the units I am in and Yolanda is the best and please keep her where she is. Everyone is so friendly and very helpful that's why I rent there
Im happy with the facility and staff, still very glad I made the decision to store here.
The best customer service in town
The process to rent a storage was simple. The storage is the perfect size and very clean.
Very polite and no additional hidden fees very straight forward and to the point.
Great service and attention
Very friendly and great customer service.
I love the customer service very friendly.
They were very friendly, helpful and knowledgeable. The site was very clean and secure which makes me feel good about leaving my items here.
The Manager Yolanda, at the Camelback & 83rd Ave location, Keeps the facility clean and the A/C cold. There’s lots of room for vehicles to load and unload, and the bathroom is always clean and sanitary like our house. Thanks Yolanda! We have no regrets😊
Love it! The location I am using is very clean and secure, amazing staff! Thank you
My experience has always been courteous and engaging.
Very happy so far. Employees were friendly and helpful. Prices are great and the climate control is great as well.
Your folks took good care of me they made it pretty easy to get my rental space
The help there was terrific, they the ins and outs of thier storage units. Most of all assurance the quality of what I needed at the best price. Just would like say thank you for your help.
Started off great. The process was quick and easy to get started online. It did take awhile to get in because you still need to see someone in person to get in first. The first time we went there was no one there during business hours. We got our lock and code on our second try. Everything went relatively smoothly or so we thought. The next time we saw someone on location it was while we were dropping things off to our unit. I was then rudely questioned by some women who accused us of coming in using her code and why were we there. She then demanded to know what code we used to get into the building. I left our truck unattended and came back to the door open. If we hadn’t already paid for the unit I wouldn’t go here.
That’s the best Storage I’ve never had a problem I’ve been having them for two years they’re really helpful the front office receptionist is very respectful and helpful I would recommend that Storage plus they have AC in the units
Very friendly and professional Technicians,I have already recommended family and friends😀
They where very helpful and I would recommend it to everyone who ever need a storage
Very good. Your clerk was very attentive, and took time to explain your policies. She took her time to answer all my questions as well. And she did this despite your computer being down. -Daniele Queen
Site Staff/Yolanda made me feel welcomed. She took the time to give me a tour and locate my unit.
Plus the grounds were really clean.
Yolanda provided a great service , she was fast and very informative and I loved the service she gave
Yolanda was very helpful, friendly,
Show us the unit and around the lot .
We have zero complaints.
Thank you Yolanda !
Front desk lady very nice.
Fast, convient, friendly. Excellent customer service.
I've been a customer for awhile now and I everytime I had questions or needed help Yolanda was always willing to help and answer me. I appreciate this place.
The experience was okay no issues the only problem is is the pricing but overall she did help me out but still at the end of the day I'm the person who is giving money to protect my stuff I looked everywhere else and their price was still low than what yours were only issue was they did not have the unit size I was looking for but they said if they had that size the price is a lot less than what I'm paying for with you guys but I went ahead and stayed with you guys only because the unit that they had was not air-cooled and a few accommodations that were helpful but there accommodation was not helpful at the other storage facility so your prices a little too high but their prices was just fair but a few other units not cooled down like what you have either way it's still good that I'm still with you the sad part is I just don't like how the pricing is for how you guys keep raising the price is very much unfair so no matter what you tell me that you have to raise the price or rent I should say is still considered unfair but like I said you guys had air cool you had the only unit I was happy but still if he with the price either way that's why I gave a nine that it's a possibility
I love my experience the people were very friendly and helpful
Tyana had a Friendly greeting, and very personable
Helpful in showing how to work gate and opening my storage unit.
Clean, well kept
Jay gave me an offer l couldn't refuse and I enjoyed his customer service.
The manager was extremely helpful and explained the procedures. However, I am confused with your emails that you sent me. One says my monthly payment is $125.25 and then a couple of days ago I got one that says my monthly rent is $141. I will check with the manager because I xonot
It was very quick and pleasant. Very professional. The surrounding grounds office & storage unit was very clean. The office lady very nice. Give her a raise
The lady that rented the place to me I can't remember her name right now she's awesome
Very professional. Management is very understanding and very friendly. Clean environment and love that this place is very secured when it comes to security or our units.
Jay was fatastic despite having major computer issues. My visit ended with having to come back the next day to finalize my storage rental. Jay was very apologetic which was appreciated. Great customer service will be the reason I will send referrals your way.
Thank you.
Karen Davis
Jay was very helpful! Made us feel comfortable.
Good evening this is one of the best storage in AZ Jay is the best 👌 👍
Very good and sure my property is going to be safe
The experience was very easy. The representative was very friendly and knowledgeable. Despite encountering severe computer problems the representative continued to smile and make the process as easy as possible.
Very helpful, respectful, friendly, & clean environment. Would totally go back. Thanks
Renting my storage unit was easy and fast. Yolanda was great. Very nice and helpful. Great customer service
Ok, definitely great customer service.
Yolanda was great, very helpful and informative.
Very happy w/ the service
Very good and
very clean the sales lady was very helpful
Yolanda had amazing customer service! Truly happy I had her.
Great Yolanda was a great help.
Dealing with Yolanda made it the easiest thing I ever did.
Yolonda was very helpful and friendly.
Everything was smooth and simple to get a unit so no problems at all. Yolanda was very helpful, kind and did her best making sure I got the size I needed and in a fast time so thanks to her I'm very happy with my choice.
Yolanda Gomez was very friendly and helpful showed me around the storages and I would recommend any of my friends to do business with US Storagee Centers she was great
Yolanda was very helpful right away I felt very welcomed.she was nice and fast it was so easy and she explains everything to you.
Great experience. Friendly and quick service.
This is my 3rd time in 4 yrs. which shows my satis.
Yolanda, Jay, others, great! Edna
Friendly staff, convenient local, bit pricey
We had good experience with you yesterday and we needed the truck for another day there was no problems at all. Thanks for your help you guys.
She was extremely friendly and nice and made sure all questions I would of had were answered
Staff here is friendly and knowledgeable. Great storage place.
Very helpful, informative and kind. Thank you!
Good but internet was down and I was there over an hour. The website said there were several units available but the day prior the lady said there were none.
The manager Hunter went above and beyond to help me. It was extremely hot and he helped me and brought me water. What a lifesaver. I am so fortunate he was there to help me.
Nice people and understanding and place nice and clean and everything organized very helpful love it
It’s been great so far.
Easy access, Clean and secure property, great customer service and well priced.
I am happy I chose this storage facility for my needs.
Very good very good muy buena atencion trato y deverian de ser todos los empleados asi
Ylonda at the US Storage I used was very helpful.
Very happy with the employees working there.
They are courteous, friendly and very helpful.
Muy buena atención amabilidad buenos precios lugar muy limpio contestan atiempo buena ubicación
Yolanda was nice and very helpful. The location is perfect for me and accessibility is great. I would recommend this place highly to anyone.
Best storage experience I've had.
I’ve been with you guys for only almost a month and I like it a lot still very much, and I’d recommend to someone.
My experience with you guys is great you have good service quality prices and is really considerate about the customer and what's going on before you decide to make decisions and reach out to see what's going on in case they're late to see if something happened or not I just love you guys and Yolanda it's very very great at her job and helpful she is all about the customer and goes to next mile to make sure that the customer is happy so I can't complain with that shout out to us stories shout out to Yolanda and shout out to us storage staff members.
Yolada was so nice , I really appreciate how nice she was to me today , she was very helpful . Awesome customer service will definitely recommend to family and friends 😊💕
very friendly and accurate on pricing. storage procedures were clear and informative
The first time I rented, Yolanda, was so wonderful in every way.
Efficient, kind, accommodating, friendly, helpful, etc. So I actually
went out of my way to rent from US storage a second time, since
two years ago. Knowing Yolanda was the manager. Jay was also
extremely helpful and kind. The young lady that took care of me
this time even got me a high chair to sit on as she was helping me
because I have back issues! I am thankful for the whole staff having
an attitude of making me feel like I am important in taking care of
my personal needs in regard to storing my belongings.
Respectfully, Edna Mae Jamsgard (3008 unit)
Very happy and please with the way he explained the policy too me..
Very nice people and curious
The person that help me with my storage she was very nice and friendly I would refer your storage facility to family and friends thank you
They're remodeling right now but the customer service was great Yolanda treated me very well. She didn't treat me like a disposable contract.
The manager was extremely helpful, friendly & proactive. She made everything much easier. Even when I was stuck behind the gate due to a system error at the facility, she came out after hours and worked hard to sort it out. She's a wonderful asset to the company.
It was smooth and easy. Jay at the front office was helpful and explained everything good.
Feel safe , you guys are awesome
It’s was good. Yolanda was very helpful and kind. We appreciate the input that was given to us.
Great customer service. Very attentive to individual needs
Friendly and great customer service as well as reasonable pricing on the units!
Yolanda was awesome very informative she gave me great options detailed information and always had a positive attitude I had an reservation at a different storage facility but decided to go with us storage due to the quality of customer service Yolanda provided I was very comfortable and content with all the information she provided thanks again Yolanda you are awesome
Yes we were in there and the lady Yolanda was super friendly we loved her customer service 😊
Spoke with Hunter! Very good customer service!
Amazing ! Very helpful staff , good location, affordable safety.
I went in on 3 different occasions and worked with 4 different people. They were ALL friendly, knowledgeable and helpful! Their prices are also competitive and they offered a discount! Which no other local storage provider does.
Great experience. Easy and fast. Facility is well maintained and Yolanda was nice to work with.
We came in on Saturday afternoon, February 20th to rent our space. I believe the gentleman at the desk was Sam, however, if I am wrong I do apologize. He was genuinely friendly, knowledgeable and helpful.
Professional, personable, & knowledgeable. Made the whole process fast & easy .
It was great! It was quick and easy
Jay was the best !! Very professional very knowledgeable
Hi! My experience was awesome. Desk clerk was very professional, nice and courteous. Thank you! God bless. Have a great day!
Very friendly and clean. I felt Jay was honest and straight to the point. He was very thorough and explained how everything works. My unit was clean and very easy to access. Thank you
Very clean respectful showed me different units and prices units are very clean
I enjoyed, the services provided
Luis was very courteous and helpful. The check in process was simple and comfortable
We felt great about the experience 😊. Jay was very attentive and friendly. Great customer service!
Luis was a great customer rep. He explained everything in detail and gave me a tour of the facility. He deserves a raise
Jay had an excellent service and he did it with a smile
Jay was awesome!
He knows his job and was very friendly.
I had a wonderful experience customer service was very polite and very experienced, made my day!😀
It was amazing. The lady that helped me what extremely smart and helpful.
Answered my questions and concerns
I had a great experience Yolanda was very informative and so friendly thanks for helping me find my storage needs so quickly keep up the great work!
Jay was very professional and helpful, had such a good experience
I was very satisfied with the service given by Jay he was great and attentive to all of our needs please applaud him for his great work he deserves a raise!!!!!
Very Pleasant and Yolanda was very helpful and knowledgeable as knowing exactly what I needed for a new storage unit. The facility was nice neat and organized well-kept and clean. As a customer it shows that your employees enjoy working there. Thank you so much for the wonder experience I’ll be sure to refer my friends and family about US storage.
she was awesome sorry had to cancel unit
It was great everyone was helpful and courteous. Would recommend this to others
I can always depend on great help from Yolanda and Jay, They are a great assets to your company. Helpful, professional,and ready to help in any way. Thanks Guys for all your help. Juan Cruz
Good and I like courtesies and professional service
Felt a great experience, Jay was very helpful and has great customer service! Will definitely recommend US Storage!
it was great no issues at all
It was quick and easy. Had my unit in no time.
Great service ! Very polite and professional, Jay helped us find exactly what we were looking for ! Thanks again !
Very helpfull, imformative where there were issues they were quick to fix and they were willing to work with us highly would recommend to friends and family.
There were a whole lot of screwups but Yolanda the mànager came through and made my storage experience so much better
Fantastic, Ms.Yolanda was great over the phone and she helped right away. Enjoyed my experience with US Storage and with her. Thank you.
Service was great as always
Aside from the restroom. Remaining closed it's been great. Staff are courteous and friendly. Thx again.
Awesome, Yolonda and Jay are Great. Very helpful, friendly, courteous and most of all very knowledgeable about the needs for my clients that I refer to the location @ 83rd and Camelback. Thanks So Much Guys, John Cruz
The lady that helped me was really friendly and answer all my questions. I definitely recomend this place to all my friends and family.
Convenient easy and quick
Good experience. Yolana very helpful. Prices are great. Climate controlled even.
It was a great experience and the manager was amazing and found me what I needed for my stuff
I feel my stuff is safe and that they are very concerned bout my belongings! Thnk u
Yolanda was great. Help me with a good prices also showed me around. Her office was very clean.
It was great and the staff was nice and had answers to my questions. I would recommend anyone to rent a storage from them.
It was great. Jay was a big help & he worked with me over the phone so when I arrived to Arizona from Northern California. It was quick & easy. Jay was very helpful. Great customer service.
Great the store manager had awsome customer service!
Great friendly customer service. Overall process was very quick and efficient! No lengthy contracts. Yolanda was great in providing explanations and responses to questions.
Let it be known that your employees, Yolanda and Jay are the Best. They are Helpful,Courteous, and demonstrate much knowledge of the storage business. I have been to a couple of your other locations and believe me, they can learn a lot from these Pros. Thanks Juan ruz
The staff is very friendly.
Awesome, I had been a customer before, so when I was in the need for storage again I did not hesitate to inquire to see if you had a unit available.
It was awesome. The staff there are very professional and facility is very clean.
Great customer service and friendly employees!
Jay helped us, I was very pleased.
Good...Jay was real helpful
Muy limpios, se se ve desorden con los otros renteros, muy seguros y las unidades están en muy buen estado
The best staff I have been using this place off and on for several years now. Yolanda is excellent with everything. There is not another place I would consider.
Very friendly! Very clean
Yolanda was extremely helpful. Online reservation makes it easy to setup.
great facility clean and organized. staff was very good great to deal with
Very personable interaction. Very polite and professional. Thank you.. will definitely recommend.
Very pleased thank you for all the help
Love US storage solutions!
Very pleasant experience.
The manager was very helpful in letting us know our options. Glad you gave us access to the lockers on a holiday.
was needing a unit close to my apartment to get my stuff closer to me , I thought it would be harder to get a unit , a check online found this company , put a hold online for a unit , went to the location and set everything up , Yolanda was very courteous
It was a great experience setting up my storage
I had no issues getting a unit. Very positive experience overall.
Yolanda gave us very good service.
Bien gracias Yolanda Es una excelente persona para atender.
This was my crust time getting a storage unit and the manager Yolanda on 75Th and camelback was more than helpful! She set everything up for me in an easy to understand way and answered all of my questions with a great attitude! Once I moved my stuff in she was once again so friendly and helpful and made the experience a great one.
My experience so far has been excellent!Yolanda was very versed in her position very very helpful,and answered all of my questions fully,I thank her alot.
So far, over several years, it has been pretty positive. I am a happy camper.
I really liked the experience because the staff was very professional and very nice. They made everything very easy to get signed up
It’s very clean and my unit is conveniently located close to the office
easy access hours, drive up air conditioned storage units are very convenient, and online discount price was excellent.
Customer service goes along away, and this place is amazing! Yolanda(hope I'm spelling it right) is so kind and professional. She's there to help with any questions. Defentitly made getting a storage unit from this location awhole lot better.
Customer service is great!!
The office lady was amazing. Very understanding of what me and my family had just went through. It was a quick process she explained everything and we knew what to expect.
Great customer service pricing a little high
Well I only have a few days there but I will say the person that help I think his name is Jay is awesome I honestly picked that storage facility because he made me feel like family.
I really like the fact that the storage is cool/fresh inside I would for sure recommend this to family and friends.
The guy that I dealt with was very professional and help me understand how big the size wasn't how much I could fit there and the starch that I chose
I felt stress free! US Storage took care of all my needs! I am very satisfied!
I am so sorry that I forgot the front office lady, but she is very helpful. Thank you so much!
The experience was great even with the printer not working. The front desk person was very thorough with information and made sure I received all information needed to choose the correct storage unit for my needs. I would recommend this to my friends.
So far they offered the best service and attention compared to some of the competitors in town.
I was very pleased with the service, I needed a second storage unit , after inquiring about it Jay set me up with a unit within 30 minutes.
I had a very informative and professional time with the Rep. Majestic. She was very through even though it was her first day at this particular location. I will be referring my friends to this location for any of there storage needs.
Very courteous help, and always friendly.
Definitely a safe complex.
Yolanda and Jay are the best when it comes to Customer Service. i refer Clients all the time and they have nothing but great things to say about their service. thanks for all the great help. Juan Cruz
It was great except no payment reminders set up from the initial start.
Very courteous and friendly staff. Showed us the various sizes available and prices. Very neat and clean. We plan on keeping it for years.
Really great customer service.
quick and easy paperwork.
yolanda help me a lot. thx yolanda
Very helpful. Your personnel are very kindly. No complain
Really good!!! Excellent!!!
It was awesome! Very friendly staff. Yolanda was great. Thank you