I had such a great experience with Cheyenne today will definitely return!!
Hi Marizza, we appreciate the kind words and are glad we could provide you with a positive experience!
Very reasonable and great to work
With and vary clean 😄
Hi Coby, your feedback is highly appreciated. Thank you for the review!
Really good employee
Hi Krystal, we are thrilled that you had a positive experience with us!
I love Brenda is a great employee
Hello Krystal, thank you so much for leaving us a great review!
Hello Angela, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I want to thank Brenda for her great customer service. Also they have reasonable storage prices. I would highly recommend. Yeah!!!
Hello Frances, thank you so much for leaving us a great review!
Young lady (Melissa)at the front desk was awesome. Her attitude and her energy were positive. Thank you so much you were very helpful
Hi Marty, we are thrilled that you had a positive experience with us!
Hello Angela, your feedback is highly appreciated. Thank you so much for the review!
Melissa was a great help she got me in and out quickly and went over every aspect of my move very informative and friendly. I recommend strongly that every that needs a storage consider the location
Hello William, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
All was great
Hello Tonnie, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I am very happy with the service I was given at us storage she goes out of her way to make sure that everything is satisfactory with your rental I've been renting for months and been very satisfied with the service and her hands on additued she is a very efficient person when it comes to her job
Today I met with Brenda to rent a Unit. She is amazing! Knowledgeable and kind, she anticipated my storage needs and filled them. Thanks Brenda! I thought today would be stress filled but it was actually kinda fun.
Brenda here rocks the house you guys would be real idiots if you didn't rent at this place nice location secure don't have to worry about a thing
Brenda here rocks the house you guys would be really idiots if you didn't rent at this place nice location secure don't have to worry about a thing
Brenda was a huge help. Very nice and helpful. She's the best! Thank you so much!
This is an excellent place. Clean and professional. The person (Brenda Mgr.) answered my questions (very courteous) and showed me a variety of choices w/prices.👍
Brenda was very helpful. Showed me different sizes until we found the right one. She made it very easy renting the unit.
The access hours are inconvenient for me but otherwise clean, price affordable, and feel my property is protected.
Cheyenne was awesome efficient and quick. Super helpful and respectful. Answered all questions without making us feel like we were stressing her. Awesome experience.
Cheyenne was helpful, respectful, efficient.
All the staff there is also ready to support with anything .
Stephanie was really cool and was helpful :)
Wife and I were looking for cheap in the door 24-hour access with moving vehicle on site storage. There are a number of different online numbers to call where they will do comparisons of different sites and you just pick up which one you want. This is a good place the environmentally controlled units are few in number but well lit with easy access. Right off the i-17 on the eastside. Everything was done online. We got there and all we had to do was fill in the blanks. It was a pretty easy thing to accomplish.
Cheyenne was very helpful when determining my storage size and needs. The property site was also clean and well maintained.
Stephanie was so helpful and accommodating. I’m giving her a 5 star for her customer service.
Cheyanne is a very kind person and very attentive to her customers, she deserves more than 5 stars
Employees here are pretty awesome and they ain't snobs and I dealt with Miss Stephanie most of the time
Stephanie the manager was amazing. She handled a lot within a short amount of time. I regularly witnessed her having to handle a room full of clients and she efficiently answered questions and concerns. I do think the building needs updates to its storage security. Some of the doors were broken on the latch area. It seemed like there was a business of some kind running out of the 3rd floor and I think the hallways of the facility can use more cleaning etc. But again it’s a tough area of town so I understand it’s a lot to manage. Kudos to Stephanie!
Yolanda was very helpful andl made it a smooth and easy process.
5/5 stars! Yolanda and Stephanie were absolutely great! They made renting a storage unit so much easier and stress-free. Their excellent customer service and expertise are truly appreciated.
Stopped by to ask about renting a storage unit. Stephanie helped me. She has great customer service. Thank you
The entire experience was positive. Friendly helpful staff. Affordable storage,and clean facility. Thanks US Storage Centers.
I recommend you guys coming here. This is a good spot. They are very nice.
Kristy was very helpful at this facility. She answered all my questions and got everything I needed set up!
It was a wonderful experience and very affordable and the space is larger than I thought, so I was very happy. I would strongly recommend renting a storage unit from here.
Yolanda has always been very helpful when I come in. She always provides great customer service!
Yolanda Pena was very helpful incredible service thank you
Yolanda is friendliest person to be greeted by… love love her vibes. Thanks for your help!❤️
Yolanda Pina was great. Best customer service highly recommended this location!
Great service and very helpful thank you Yolanda Pena
The front desk lady Yolanda, is very helpful and courteous, she always there to help
Vivi had great customer service, really helped us out when we needed it. Come and see her for your storage needs
Bobbi was very helpful. She gave me the information I needed and was friendly.
Yolanda was very helpful and very kind um satisfied with the unit.
Nothing but good things to say about our experience. An employee called in sick and Bobbi went out of her way to drive over and take really good care of us. 👍
Yolanda great customer service
Yolanda was every helpful and professional has the property nice and clean love it
Yolanda is very helpful and very kind!! Very nice experience here.
The professionalism from the employee at the front desk caught me off guard. She was very courteous and her knowledge pertaining to any questions I had from price and what would be best for my situation was outstanding. I ended up with an upgraded space and spent less than I originally planned. From stressed to relieved..... I hope everyone's experience is similar!!!
Thank you Yolanda for being so helpful and professional!
Yolanda shines at what she does. She goes out of her way to make us feel like family. She definitely is a keeper, causecnobody wants to go the extta mile anymore, they just want to be meets.
I would like to mention that Yolanda, the young lady who greeted us, was very helpful and assisted us with a smile. She patiently provided us with information about the available storage units and was very knowledgeable. I am very impressed with her service and will definitely recommend her to others who are looking to rent storage units.
;)
I appreciate Yolanda's exceptional service at US Storage Centers. Her professionalism and helpful attitude made my experience outstanding. I highly recommend her assistance for anyone in need of storage solutions. Five stars!
Yolanda very professional and great customer service.
Yolanda is very pleasant and helped me find what I need.
Super good and fast costumer service
yolanda is great help! Such a nice lady everytime i go great customer service 5 stars
Yolanda provided quick customer service along with a very positive attitude 👍
Yolanda was helpful and showed me the unit and has the place nice and clean
Yolanda was very helpful and has the place nice and clean I Will definitely recommend family and friends
Yolanda is very helpful and understanding it’s always clean and smells good
I am very happy with everything
Taavia was so helpful. Keep up the good work.
Yolanda assisted me with all my needs!
Yolanda was great help! Showed me the unit I just rented. Great customer service will recommend. Make the process easy and simple
Yolanda was really good on helping us fast and helped us find what we were looking for right when we got here really nice and customer service was a 100/10
I had the pleasure of Yolanda helping me with my process and she made sure that I had everything I needed and for that I’m very grateful.
Today I came in to us storage centers off of McDowell and 27th avenue to store a duffel bag Yolanda the clerk was very very helpful polite and courteous,come on down,talk to Yolanda!
So far so good. Manager is very nice. Just checked in.
Your manager was super helpful Jennifer is very professional and knows her job well. I am little bit disenchanted about the hours of access. I assumed that the office would be open till 6:00 but I kind of thought I would have access to my suite until like 9:00 p.m. and I thought maybe I would have access on Sundays as well. But I don't have any access on Sunday at all. So you have very limited hours of access which is not good to me. Otherwise I'm happy.
The managers here are very courteous. Even for a rough area, this is the only storage center I’m willing to do business with. Shout out to Tyler for all the information I needed to start renting soon
Jennifer gracias por ayudarme TE lo agradesco por tus servicios
I has a good experience with the employee at US Storage Center. She really helped out a lot.
I'm back for a 2nd rental thanks to Jennifer, she outstanding courteous informative, nice
Great service & friendly staff
Jennifer is the most helpful, caring, and hardworking property manager I have ever met. If I ever have any issues, she promptly attended to my needs professionally. Thank you!
Yesterday I was looking for a storage for my house furniture I went to check the US Storage Centers at 2563 West Indian School , I had an incredible experience with how nice Clem , secure an accesible rates at this location Jennifer the manager was very profesional and gave me a tour of the property , very professional and great customer service , I will definitely will rent at this property , highly recommended!!!! 10 stars !!!!👍👍
Jennifer was great she was very helpful and knew her job very well.
Very friendly and full of info
Jennifer was really help with my first experience of renting out a unit
Jennifer was great to work with, very friendly and handled everything promptly and professionally. I would recommend this facility to anyone looking for storage.
The lady is the office her name is Taavis help me out today and she was really nice
Jennifer she is the best she gave us good options very happy with her service
It's a cheap place to store stuff. Especially because it's close to GCU but with that said, it's is open a small number of hours and can have some creepy people lurking around. New manager seems to be dealing with the situation well. A lot better than past staff.
Hi Maria, thank you for sharing your thoughts with us. We're glad to hear that you find our storage facility to be an affordable option, especially due to its proximity to GCU. We also appreciate your acknowledgment of our new manager's efforts in addressing the concerns you've mentioned. As for the people lurking, we are continually working to create a more comfortable environment for all our customers. Please email your best contact information to
[email protected] and a manager will reach out to you. We appreciate your business. Thank you.
Taavia was so helpful during our paperwork process. Customer service is excellent, friendly, and understanding.
Jennifer Velasquez is the best! Great customer service. Very friendly! Recommending friends and family to this storage until.
Love this place friendly people
Jennifer es una persona super atenta, tiene un gran dominio de servicio al cliente y se nota que conoce muy bien su trabajo, instalaciones muy limpias, si necesita una instalación de para almacenar sus cosas la propiedad de Jennifer es la indicada, recomendada ampliamente.
Hey I met Jennifer last week and she was so helpful! Great customer service, made us feel so comfortable and is an absolutely amazing person! Thank you!
La empleada y engargada es una persona exelente,desde el principio ,.fue una persona may profecional y muy amable,.
Jennifer was incredible, very profesional and friendly! and was able to help me get a new unit only a few minutes after I walked in the office. Prices are also very reasonable. I def recommend this place for your storage needs.
loved the customer service and it’s in a great location. Gina was great and helped us every part of the way.
Jennifer es muy amable RECOMIENDO mucho este lugar, los spacious son muy amplios y la attencion es realmente buena!
Great customer service from Jennifer! Definitely recommend
El servicio es exelente !!!!.nos atendio
Jennifer es muy amable😄😄 LO RECOMIENDO MUCHO!.👍
Jennifer was kind and let us in really fast to leave our things life saver thank you
Gina was very friendly and helpful towards me and my friend. She made sure that we were taken care of and helped us get our information to move into our storage unit.
I met Jennifer today and she was very helpful when we were moving in. She was good at communicating and asked if we needed help moving.
Hey I met Jennifer today and she was so helpful! Great customer service, made us feel so comfortable and is an absolutely amazing person! Thank you!
We are so grateful for the Amazing cunstomer service that Gina had given us! Great conversations, great environment, and overall great personality! Thank you!
Staff was incredibly welcoming and helpful. I would highly recommend this storage center to other ones in the Phoenix.
Jennifer was very pleasant to deal with and made the process simple and easy.
Carla was friendly and helpful!
The best experience! Gina is amazing!
Thank you so much! Gina was awesome!
Awesome first experience! Gina is the sweetest and beyond helpful. Not only did she make the storage unit experience super easy, but she made me feel like a friend! Would definitely recommend.
BEST option in PHOENIX for your storage needs. If your in a bind need to get a reasonable storage unit without breaking the bank go see GINA... She will give your the best option available. She keeps this specific facility super clean and is wonderful to deal with. So if your looking to get a storage unit she is your go too LADY!
Gina made everything so easy she's a great manager.
Amazing customer service Gina is great and was super helpful with all of our questions. Will use this storage center again.
Thank you Jennifer!! Thank you
Gina was very helpful and very professional when I came in thanks gina
Gina was so friendly and helpful! I couldn't have asked for a better interaction!
Mrs sophia was awesome and very helpful not a busy place and a cool and conditioned atmosphere I do recommend
Gina was AMAZING!!!!!! She went out her way to explain everything to me and walked me through the place. Super sweet and nice 💕💕💕
Gina was very polite and nice to me when I came in. She was very personal and went out of her way to be nice and get you to know you. Overall great experience and a great employee!
Gina Dean awesome energetic person. Very helpful and kind. Would recommend to anyone glad that we chose this place.
Gina was the best... recommended the right storage for us. As well as the process was easy and made us feel comfortable and the nicest women to greet us on a what would be a stressful matter...thankyou
Gina is super friendly and made everything so easy!
Gina is the best ever. Great customer service
Gina was very helpful today she was able to answer all my questions and she provided great customer service.
Gina was very helpful and nice
OMG......Ms....Gina is awesome wonderful great customer service made me feel welcome..love her energy-efficient she made me feel like I'm family in welcome you guys come on over in rent at US storage I promise you won't regret it
My experience at US Storage Centers was very pleasant. Gina was great!!! She was helpful with all my questions and all my needs were fulfilled. Five ⭐️
Great service and great prices. All the carts you needs and cameras everywhere.
Gina was the best helper for me for my services thank you so much gina
Great experience working with GINA at W Indian School Rd location from the initial call to in person contract signing. Couldn't have ask for better service. Definitely recommend!
Gina was extremely helpful when we got our storage location in Phoenix
Gina Dean is Amazing great customer service and very friendly. Great staff. (Jose)
Very good experience, Gina was very friendly and loving made us feel welcomed and explained everything step by step 👍🏻
Friendly staff, clean facility and a few rules to keep the place civil. Fee's for leaving late 🧐 so I choose the first floor. I'll update after a few months if any changes.
Gina Was Very Helpful to Me& Others Great customer Service
Gina is absolutely amazing!!!! if u need a unit this is the place to visit!
Gina is awesome had a great experience easy process. I moved Denver to phoenix and I need it a place asap and found this place great price too. I highly recommend go see gina
Gina made my day. I'm in a bad situation and Gina made it better. Got a great deal she made my day. Thank u Gina
Gina was the best she was so sweet to me and my kids great person u have here
Great customer service! Gina made the experience of getting a unit so fun and easy!!
Gina is the best found me the perfect unit with a smile
The people are nice Jose Rodriguez and Gina D. Very Knowledgable. You can pay over the phone. Great security. You need a password to get in. Great Location! Down Fall: no fees waved, but you can set up to have auto pay so you don't have late fees...
They also sell boxes and Locks and tape, and most moving supplies.
They also have numerous locations around the Valley
Gina is so awesome to talk to, she's so nice and helpful. I'm so glad I got a storage unit here.
Gina was outstanding and very helpful and showed me lots of love and I just love her thank you for being there when I needed help !!! Truly blessed 🙏
Gina she was really nice very generous.
Able was very sweet and helpful. He made my experience very stress free. Thank you Able for all your help. I really appreciate that.
10/10 experience would definitely recommend! Jose made the whole process easy and smooth and made my family and I feel secure that our valuables would be safe.
Abel did a great job, I’ve been renting for a few months now and things have definitely Improved, Thank you
Abel, was awesome! Needed a unit and was able to help me get what I needed.
Awesome service and employees are kind and informative great place to store things at prices are also good
Good immediate service, place is very good to store at and the workers are kind and informative!
Excelente servicio se los recomiendo, excelente atención al cliente y un lugar muy limpio y ordenado,
Relatively clean, attentive staff. Jose is very accomodating to specific needs. Glad I came here.
Hi Joel, thank you for leaving a review. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
A pleasurable experience,I enjoyed working with Abel 😀
No way Jose was really nice and helpful. Thanks!
Abel did an amazing job would highly recommend 10/10
Gina was great
And everything went great
I had a fantastic experience! She was welcoming and efficient and so amazing! I am definitely recommending to everyone!
Really take the time to help you!
Excellent customer service!
Beautifully ran by Jose, helped me understand which and what to purchase for my extra belongings! Will be returning for future storage
Gina was very helpful and kind
Abel was respectful and also helpful. I will tell my friends if they need a storage to come here
Tengo 3 anos aqui rentando un espacio, la atencion al cliente es exelente, hay nuevo manejador llamado abel, tiene una amabilidad y atencion que te da la confianza para poder estar aqui, lo recomiendo ampliamente .
It was wonderful.great service.
Buen trato y mucho espacio
This is my go to storage facility. I have used it multiple times. They always provide great service.Jose does a great job of running the facility.
Gina was great and very helpful and polite
Able was very professional at his job and was diligent when getting me my storage thank you
abel was a very great guy
Great experience got every set up quick and easy for a great price
Abel is a professional person! He broke down the prices for me and recommended which fits me! Great price! Thank you Abel!
Great Place, Abel did an Amazing job showing me the units and had great prices 10/10 would definitely recommend
I want to thank Abel for helping me out and being patient with me and my family! Will sure recommend this place!
Buen servicio Ingles y español 👍👍👍👍👍👍👍👍👍👍
Good Service and good price on the storage
the manger Abel was real helpful, polite, and friendly.
need a starge unit corm to this place😊
It was a great experience working with Abel. He was very professional and very helpful. He worked well with us made sure we understood the whole process. He went above and beyond highly recommend getting a storage unit at this place!
Awesome place to rent. Hunter is a great employee!! Good job
Abel is very helpful, communicative and responsive. He helped me out with a last minute rental parking space for my truck. Very professional. Would highly recommend!
Awesome storage. Good price, the staff goes out of the way to assist you... shout out to Hunter... really great guy!
Great customer service. Convenient location.
Extremely pleasant and easy to deal with.
I would recommend them to anyone. 👍🏼
Abel, the gentleman working the front counter, had a wonderful attitude and answered any questions I had.
Recently I was needing a storage unit while my house was under construction. I went to two other storage companies and I honestly felt dismissed by one and the other one had, what looked like a teenager running things, she barely knew how to answer the phone. So I didn’t feel comfortable leaving heirlooms there. THANKFULLY I found this place and read their reviews before going in. Immediately I was greeted by the warmest welcome from Gina! She explained every last detail to me, gave me options and guided me through the whole process. Gina is a true professional and I’m confident that my property is in the best hands possible. The whole place was clean and looked really nice! Without Gina I’m not sure what I would’ve done. Thirty seconds with Gina and you’ll understand exactly what I’m talking about. I left feeling like I just made a friend, and that feels good!
Thank you Gina for your kindness, knowledge, professionalism and humor that puts people at ease!
Gina's the best!!! Five stars for sure! 👍👍👍👍😁
Very helpful and quick service.
Abel was very helpful and helped me move out quickly!
Hunter is amazing at his job & deserves a raise! He really knows how to lighten your mood if you're stressed out & irritable from the moving process. I'm glad I chose this unit location just because of how professional & personable Hunter was every time I went in.
Very good customer experience with your company thank you.
Good, secure storage in a not so safe part of town. Hunter is very helpful and accommodating. Would use this storage facility again.
Very fast and convenient Hunter Funn was very helpful
Great place with low prices
Our experience here was very positive. Hunter took the time to talk to an out of state mom. Charges ere as described and they communicated very well! Space was tidy and climate controlled is perfect for hot AZ summers. Will be using this space again next year.
Our products were kept very safe the whole summer break, moving it out we were running late but Hunter allowed us extra time to grab our things! Very appreciated ! Thank you Hunter
Hunter was wonderful stayed late just to make sure we were able to receive all of our items big shout out to the best Hunter !
Hunter at US Storage gave the best customer service. If you need storage see Hunter. The area is not the best but the storage is.
The people are very nice, and it’s not quite packed. Also if it’s needed to pay your bill a little later they give you time which I loved.
Hunter was great he helped us from soups to nuts. Great experience!
Great service! Hunter helped me move everything thoroughly
The attendant Hunter went out of his way to accommodate my wife and daughter.
This place is Great!!! Hunter was so helpful and had a great attitude.
really professional love that guy hunter he help alot hard working dude💯
Great experience. Staff is very helpful and answered all our questions.
Hunter was nice and friendly helping my family when we lost our key
Pros: affordable units, amazing site Manager Hunter. Hunter is the best thing about this place. He is friendly and helpful and does all he can to keep you informed about your unit.
The facility is mostly used by the local transient community.
The facility is also extremely warm inside. Cooler than outside but just barely. You can hardly say the space is climate controlled, if at all.
Hunter is nice, keep in mind this facility is AIRCOOLED not AIRCONDITIONED!
MY STUFF REMAINED SAFE AND HUNTER HELPED ME MORE THAN HE WAS REQUIRED TO. Awesome service and facility!!!!!!
Hunter was professional and accommodating; I cut myself while moving and he provided peroxide and bandaids so I could continue the move. Thank you again Hunter!
My dawg Hunter is best!! Give this man a raise!!
Hunter the manager here is nice and even thought im moving out he is so kind
Hunter was a very funny, friendly, and helpful worker!! Moving in is so stressful and he made it feel like such an ease!!!
very helpful! Hunter is the best!
Hunter was a huge help after forgetting our key!
Hunter helped me and my son with storage
Hunter is an amazing person and employee. He helped us out with storing my daughters stuff while waiting for her move in date for college.He was amazing and even helped us unload and load her items to and from the car to the storage locker. Great personality great employee and great helper kind considerate and very helpful . We will most likely be back with friends and family at the end of this year …..
Won an auction and was happy with Hunter helping
Hunter is a true professional s d deserves a raise.
Awesome staff good prices , the staff keep the outside element of the area OUTSIDE safe affordable
Check it our
Hunter makes it 5 stars. Kind and helpful
Even though they didn’t have the size we needed Hunter was very helpful with referring us to another location where we were able to get a larger unit that we could drive up to
Great service, very helpful
I have been using this US Storage units for yours but by far at on 27th Ave and Indian school, hunter is awsome in my books he is always helpful, courteous and if there is trouble or anything suspcious he is always on the job. He keeps this place in order and I am greatly appreciated
I would recommend this storage place 10/10. Hunter gives amazing customer service, he was very patient with answering all of our questions. He deserves a raise!
The facility was super clean & secure. The guy up front was super friendly and helpful as well. Would totally recommend
Hunter is very helpful and really goes out of his way to help you out. Much appreciated thank you.
Hunter helped when I lost my keys
Hunter help me with the unit and brought me waters
Hunter is good at what he does and is greatful
Hunter is helpful with finding my payment issues
Hunter was great! We own a moving company and had to unload a client belonging to this storage unit however they close at 6pm fortunately for us Hunter made an exception and let us finish the job. Not only did he let us finish, he also helped us unload the clients belongings. This man deserves a raise! A++
Hunter is always able to help
Hunters a great guy. Helpful thru and thru. Very talkative and generous. I give him 5 stars
Hunter is super nice and helpful
Hunter is nice and the place is nice!
Hunter was helpful finding the space for my vehicle and showed the camera would watch out for my car
Great place, friendly employees, very helpful! The place is clean, climate and pest controlled which is a plus for me!! I highly recommend this place, so much so this is my 2nd time back!
The management is excellent; I appreciate his caring and communication. It's not fancy but is a well maintained facility and has been super helpful for my needs over the past 2 years to store bulky performance costumes. Also it helped in a pinch with moving logistics. I found an ENORMOUS storage room for lowest prices in town and it has been great.
Just wanted to say thank you to Hunter. He was beyond helpful. Definitely went above and beyond the last few days to help.
If your wanting some good watched units this is the place Hunter helped me out and I was happy to see that he was doing his job and keeping out the riff raff. Thanks for the help buddy appreciate it!
Hunter was awesome he went above and beyond to help.
Super clean and professional storage company in a not-at-all-clean-and-professional part of town. Hunter was a wonderful asset to our three-man (well, WOman) crew yesterday as we raced to load an entire unit into our U-Haul in less than 2 hours. He was always right there ready to catch any wayward boxes or pull a full cart outside for us, even as it started pouring rain. He was very kind, charismatic, personable, and perhaps most importantly....HONEST. He was definitely a ray of sunshine in a dark part of town! Regardless of the location, I'd be totally comfortable storing my belongings here if all the employees are even half as dedicated to their jobs/customer service as Hunter was! 5 star experience, will absolutely be recommending this place :)
Hunter is nice and helpful
Hunter Did a great job in helping me Treated me really nice And made me feel really comfortable Thank you so much hunter !!
I have to say thank you so much to Hunter, he treated me really nice. And he helped me out a lot.
Hunter is amazing and helped us everyday we were there.
Hunter was amazing with us . We have never had an amazing experience at a storage units !!!!!
Super nice and clean facility
Super nice facility and owner.
Amazing place! Super helpful he even helped me pack! Definitely recommend to my fellow auction buyers!
Outstanding service!!! Hunter was sooo friendly
Great staff! Hunter helped me with all my questions and concerns.
Hunter is fantastic, what awesome customer service.
Hunter is a good example of 'humanity' He is super friendly. Has a great attitude.
It was a great experience working with Hunter. It was very professional and very helpful. He worked well with the people who were helping us move. He went above and beyond to help us downsize from two to one unit.
Overall this storage unit is great! Hunter was very friendly and professional I would definitely recommend this storage unit
GREAT NEVER HAD A PROBLEM WITH SERVICE OR PAYING MY BILL AND SO FAR NOTHING WRONG WITH MY STORAGE SO THATS A MAJOR PLUS
Chill place great service!
Hunter has good customer service.
Hunter gave us 100% respect and was helpful with all our questions.
Great service! Hunter was extremely helpful and always available. Whenever I needed anything, he was more than happy to assist me.
Hunter was helpful with renting the parking space
Hunter is an awesome dude over there. Never had problems with our stuff or getting help when we needed it.
I purchased a unit here today, and Hunter was the staff member that helped me; he is hilarious. He is very professional and kind. Thank you again Hunter for all your help and patience with me.
The staff was extremely helpful and Hunter helped my father out with the application process online. He also was very respectful and overall helpful.
Hunter helped me and was extremely nice
I've been renting here since 2006! Hunter has been awesome helping me to rent another unit, always safe and convenient. I recommend it!
Thanks Hunter!
Hunter is so nice and took care of all my questions and concerns. The customer service is amazing here. 5 stars all day here.
Hunter was extremely professional, helpful and friendly. This was a very positive experience. Thank you!.
Hunter was amazing and very helpful, professional and friendly.. 5 star employee. Keep up the great work Hunter and thank you for all your help,💯🙂
Hunter was so helpful and sweet! He made my trip to unload my storage unit so easy.
New hours and security upgrades are great. Hunter is always very friendly, knowledgable and helpful.
Great place to GO
Customer service is on point
Hunter is The guy great service 👍🏾
Hunter is suuuper helpful and very kind. Very amazing experience!! 10/10!!
Hunter is amazing! He is so helpful and friendly, and makes my experience with US Storage very pleasant! 10/10 makes the location in Phoenix a little better
Hunter went completely out of his way to help me, he got me taken care of 15 minutes before he actually opened and was extremely helpful all the way through our process moving in, When I went back to drop off a few more things he was helping other people in the same manner. Don’t lose this guy.
Hunter was great! Very helpful, that man needs a RAISE and a BONUS!
excellent customer service and clean spaces. If you need help Hunter has your back, they actually care about helping and assisting their clients.
Hunter is amazing! Extremely helpful when moving GCU items into storage for the summer. Definitely good value
Great customer service, Hunter was open early helpful and made the move in process a breeze.
Hello us storage center, one of your employees at the Indian school location Hunter made the experience fun and home warming, gave the best deal on the storage unit and gave us the upmost best customer service.
I was at the storage unit yesterday and Hunter was phenomenal!! He was so helpful and funny he really reassured me my property would be safe. The customer service is definitely 10/10 and I will be recommending to my GCU classmates!!
Hunter is solid and will help you through everything 10/10 recommend
Hunter is dope, helped me n my man out so much!!!
Hunter was so awesome went over and beyond!! Thank you!!!!
Hunter is very professional. Excellent personality and knowledgeable about the storage business. Appreciate you working with me.!
Gina was a great help today she’s so polite and helpful she is very nice to all her tenants thank you Gina for the great experience today
gina was so wonderful today. such a kind woman and so so sweet !
Gina is awesome! She helped me out not only with a storage unit but listined to me because I was going through stuff! She's wonderful 😍
Facility is very well managed and you will certainly feel safe. It has very strict policies that I'm sure are warranted based on behavior from bad apples. As long as you're on the up and up and living life right this is a convenient location. The staff was very helpful and informative. I give Hunter 5stars for all his help and guidance.
Hunter was very helpful, friendly and went above and beyond to assist us. Great guy and I appreciate his help.
Gina really helped me out and got everything taken care of. Great employee.
Fantastic experience. Hunter was extremely friendly and made sure we were completely satisfied with the company. He went above and beyond for my team. Very appreciative and would highly recommend!
Couldn't have been more help it was a stressful time and you put me at easy with I don't know how to tell you it was so helpful lifesaver thank you no I'm
Great customer service thank you Hunter!!
Awesome staff, who made me feel welcome and safe. Thanks Hunter!
Hunter did a great job explaining and showing us to our storage unit!
Wonderful service helpful and knowledgeable. Great customer service and will take care of all your storage needs or direct you to the proper place for your situation. GREAT EXPERIENCE 🙇🏽
HUNTER WAS SO HELPFUL & GENUINE - DEFINITELY WOULD RECOMMEND
Hunter is a great guy; friendly and easy to work with.
This Facility is clean and secure almost overly secure for a storage
Prices are competitive,staff cheerful.
Hunter definitely took care of us. I appreciated the fact that we weren’t just money for him he actually took his time to provide us with what we needed. Highly recommend working with hunter for your needs!
Gina was very helpful and got me in just barely before she closed. 10/10 customer service
Thank you Gina for welcome me to the us storage centers you are the best and a great employe that helps us out and protect and keep our unit safe and sound thank so much Gina
I love and like this storage room and Gina is the best to help keep your stuff safe and protected at all hours and time and day.thank you so much Gina for welcome me to us storage
Best prices I have seen so far for smaller units. However when I went in to ask questions about a unit I was interested in renting the front desk lady was not very helpful, and questioned who I was and why I was asking so many questions about the unit I was interested in. I was asking about unit temperatures and pricing, very normal questions if you’re going to be renting a unit.
Hi Karley, thank you for sharing your feedback with us. Customer service is a top priority here, and we are disappointed to learn of your recent experience. Please email
[email protected] to further connect with a manager regarding your recent visit. Thank you.
Gina is awesome and so helpful! I reserved a spot for vehicle storage online and she called me the day of to make sure I was still in need of the space. When I arrived the check in process was super easy and they have great prices! Any time I needed to access my vehicle Gina was there to let me in through the gate. I definitely recommend this location for your storage needs!
Hi Yazmin, thank you for taking the time to rate our facility. We'd like to learn more about your recent visit. Please email
[email protected] with more details regarding your storage experience. Thank you.
Sergio was very polite and explained everything very well
Just started here today. Simple process professional friendly help from Kristi in the office, a lot more personal and efficient than those Oran- er, other Guys :)
Super Easy & Cheap! Definitely Would Reccomend
Check in process was easy, so far no complaints. Thank you Sergio.
Hunter was a life saver, I barely made it before it closed. He helped me unload so I can return my uhaul.
The only thing I would like change is hours of operation. Suggestion Monday thru Sunday 6a-6p.
Quick and easy storage setup!
Great help with a very difficult situation with my son. We need more business people like him
Hunter provided excellent service and knowledge of the facility and I am very happy with my experience.
Hunter was awesome even though we didn’t end up renting from this facility my experience with him made me choose another one of the us storage centers even though it was a bit further away and the price was a little more!
This faculty used to be so bad - Sergio started cleaning it - it's amazing now and I feel a little safer 😍
Sergio I love he's the best
Hunter is a great guy excellent worker
Too many crazy peeps in this hood
Hi Christina, thank you for taking the time to rate and review our storage facility in Phoenix, AZ. Security is a top priority here at US Storage Centers, and we'd like to hear more about your concerns regarding the security of the facility. Please email
[email protected] to further connect. Thank you!
Very Positive,polite An Helpful, I Like Your Facillty An Would Recommend Family An Friends ,"Your Wrker Was Awsome, Different.
Hunter us a cool guy he helped me out made it really easy for me thank you🤪😘😘😘
Hunter helped me out when I was looking for a unit to store some stuff from my house and did a great job plus it’s the cheapest place I could find.
At the front desk Hunter helped me with all my ?s he was vary helpful
Hunter was definitely helpful in this stressful situation of moving he found the perfect size for my things and got me right in a storage when I was so worried I left it open once and he called me and waited for me to lock it up before he left the premises I would definitely recommend this place and hunter service if he’s working
Everyone is real nice and helpful answered questions nicely and the staff is really helpful if you need it. Thank you very much.
Most secure area in the area...
Hunter, Did a great job of assisting me with my purchase.....
Robb had amazing customer service we showed up 20 minutes before close and he still had an amazing attitude with helping us out today. Everything was quick and efficient! I would 100% recommend friends and family to this storage unit.
Great customer service! Very friendly and helpful.
10/10 would reccomended . Front desk guy is very friendly and helpful!
I went in to get a storage unit and was treated with full respect. The man that helped me was very kind and fun to talk to. I was in and out in less than half an hour and got a pretty good deal on my unit. 10/10 Would recommend.
They were very helpful and polite. It was my pleasure.
Got a storage unit for me and my honeys belongings...finally!!
Great experience. Helped me get the best rate possible
Great Experience. With Move -In & Move out! The Gentleman that worked in front "Hunter" great employee....My needs & concerns where definitely addressed to my satisfaction 100%.
Even tho my stuff were stored for a short period.
Such a great place air conditioning too, one of the workers hunter was very welcoming very friendly he helped us move our things and even gave us waters! Thank you hunter !!
Couldn't ask for a better friendly clerk Sara was very helpful and on top of her game! USA storage you have yourself a great women there. Thx again sara
Easy to set up, pleasant staff.
Firstly,, Sara was wonderful!!! Beyond wonderful!!! Helped very much with me getting in my unit after being gone from it for over 7and a half years.
Hunter was very helpful and had great customer service! Would highly recommend as running this establishment. Also very trust worthy! Great person to talk to as a Grand Canyon University Student who was looking for a storage unit.
Great customer service, Sara, was great, I appreciated her help.
Buen local y buenos precios gracias a Jose po el buen servicio
The staff was very helpful didn't rush me on anything I would recommend them to anyone looking for storage.. thank you US Storages ....
Good service fast and efficient
Greatest place in Arizona to keep ur stuff clean an cool building
They are great! Got a unit real quick, the place was clean, and they lend me the equipment to move without charging me, and the price was alot less than l was going to pay somewhere else..Thanks!
Amazing storage thanks Ryan. Best place in town.
Thank you Sergio great help
Excellent customer service. Pleased with willingness to work with me. Thank you!
Sergio is doing a great job in keeping all the crackheads away 😓
Sergio is the best he helped me with a lot 😀
Raven was super nice with my request
This location has always given me a great service. The place always look clean.
Ryan is seriously an amazing manager the 5 stars are really for him.
Aurelio helped me made me fell welcome good customer service raven helped me more than anything
When I needed to move to a larger unit Ryan made everything involved quick and easy and I was able to get it all done in half a day instead of a couple of days which is what I thought it would take thanks for all your help.
Ryan is the best...... Helpful friendly an all around good person we love him. Thank you Ryan!!!!!
Ryan was amazing. Super helpful, informative, and professional.
I got a great deal and made a new friend.
Thank you.
Me and my family is greatful to god that he was understanding and all of our needs were met.I love the prices to..
The is the most amazing worker at this location she is always doing her job and happy i love to see her wprking when i go in
I've been with him a lot of years and I liked it there and and the people are cool the owners and the the manager is the best one to be there.
Thanks for the 5 star review Shirley, always a pleasure working with you.-Ryan P.M.
Gina helped me when I was at my lowest....I was going thru sum things and she took care of me....I appreciate when u can go into an establishment and be taken care of we need more gina's in this world!!!!
El servicio bueno las personas que trabajan aquí muy atentas se los recomiendo
Just wanted to say there needs to be more people like Gina in the world. I went I there today she was so helpful and cheerful it just made my day . Thank you so much
Muy buen servicio de Ryan y Gabby, gracias por su ayuda
I'm personally recommending this place to everyone it's always safe, clean inside and I don't have any problems here. The staff and management is great and super organized with gray customer service. They are always on time with everything and very happy to see me and always polite with tons of patience. The manager Ryan is an amazing person who not only takes the initiative to help me with anything regarding my unit or general questions that I may have. I enjoy giving this place five stars for elegance and superb service. Thank you.
Gina was awesome and great customer service
This is one of the best places I've found since being in Phoenix the staff is great an the building is always clean
They actually have great prices that are extremely affordable
I am overly pleased with this Storage Center and would most definitely recommend it to others, moving forward!!
Glad to hear that you are happy with your storage, thank you for the kind review! Have a great week.-Ryan P.M.
Awesome experience and customer service
Thank you for the great review! Happy your pleased with everything. Have a great week!-Ryan P.M.
Fresh Friendly fast and helpful place im glad i came here to get my storage
We are glad to have you as tenant, if you need anything don't hesitate to ask! Thanks again!
This is the best storage I've been to in my 10yrs of storageing and I've never had any customer service like this Gina is the Best I feel like in leaving my belongings in family care.
Thanks for such a nice review, I'm glad Gina took good care of you! Thanks again-Ryan P.M.
I Love my Storage but mainly your Management Ryan and Sooo Happy to see Gina back Yeah! . Please keep both of them. Sincerley Mary Ontiveros
It was our pleasure to assist you Mary. Thanks again for the nice review.-Ryan P.M.
Love the customer service .... This is how a business should be conducted!
It's a great way to beat the heat if ur in need staff minds there biz and its indoors that's a plus in AZ
It waz free for the 1st monrh
YES! I will absolutely recommend this facility, they are the BEST in town! Ryan was very understanding and helpful. He knows what tenants need and is knowledgeable in the industry and will go above and beyond for you. US Storage centers is the place to go if you need short or long term storage. Ask for Ryan, he will take care of you! Good prices too,Thanks Ryan!
I highly recommend this storage place the staff there is great .my boyfriend and I just lost our place and had find somewhere to store our stuff but on our budget boy did Ryan help us out not only did I get a bigger storage I got it for a price I CLD afford he helped us out alot especially having to go threw this corona virus n heat Ryan was so helpfull he even gave us bottles of water while he showed us our unit .thank you.SO IF U NEED A UNIT N ON A VERY TIGHT BUDGET LIKE US COME TO THIS FACILITY THEY WILL HELP U OUT MOST DEFINITELY.GREAT STAFF HERE. THANK U FROM VITA N TRAVIE G.
Excellent customer service and prices. Not to mention easy access right off the I-17.
Great friendly staff. They were able to get me in/out fairly quick given the circumstances.
Customer service you would expect from the Ritz. What an incredible experience.
I parked my car here for a year. I was worried about leaving it in Phoenix because I would be across country and wouldn't be able to check in on it. Throughout the whole year I was gone, Gina frequently communicated with me, and assured me that my car is being looked after.
When I got out there and my car didn't start (dead battery), she even went out of her way to personally help me jump start the car.
If you store your stuff here, ask for Gina and you will be taken care of!!
Ryan is always so helpful and courteous
The lady in the front is down to earth
Spoke with Ryan today looking to get my bill under control and he did everything he could and explained all the fees and what i could do to lower my monthly bill i truly appreciate the three great vision service I’ve received over the last 8 months 5 stars all the way
I HIGHLY recommend this storage location. As others have said, Gina is a treasure, US Storage is very lucky to have her! She was very knowledgeable on every question I had and extremely friendly and kind, she treated us like family. From personal experience I know storage facilities can be sketchy, untrustworthy, and downright greedy, but come HERE and you will know this is not the case with Gina and US Storage. I will be renting here for a long time and possibly adding more units if needed!
If you need storage rent here and ask for Gina.This awe inspiring lady graciously gifted me OUTSTANDING customer service!! Gina’s wonderful demeanor and exceptional customer service far surpassed my other current north Scottsdale storage center (that I’ve been at for a few years.)...Gina’s compassion moved me to the point my eyes welled up with tears for her assistance to my beloved Grandfather. She’s a treasure and I’m thankful for having met her.
I needed a storage immediately and wasn’t having any luck until I went to US Storage. The manager Ryan Walt was so easy to speak with. He was very informative and helped me with all my needs in a timely manner. And the price was right, the units are clean and I don’t have to worry about my electronics suffering in the heat of the summer- they have great air conditioning!!!
I recommend this facility and Ryan is the man to speak with. He’ll take good care of you!
I called this place yesterday, Sunday February 9 when they were closed. Totally forgetting about it this morning while at work I got a call back from Gena. Touched base with her after work and trying to find my keys just to be left getting off the phone feeling like I just talked to family. She gave me some positive reinforcement and tips on finding my keys and reassured me she would be there when I showed up. She was, along with her bursting personality. Met Manager Bryan, also great personality.
Very helpful and positive experience. Very rare to find one helpful positive person in customer service, finding two in one day, almost unheard of.
Hello I met a wonderful woman by the name of Gina at this storage on 25th ave she was a beautiful not just outside by inside,she was inspirational,nurturing,and a emphatic person plus she was very helpful
Great unit. The service and price is great. Gina is awesome! She has the best humor, her personality is just amazing! She's very helpful in all aspects! Very polite and knowledgeable. Thank you Gina! Xo ❤
Gina was very very helpful in the afternoon when I was getting my unit ready.very considerate when other customers came in.
my experience was great Gina is very professional and made things very easy and was very helpful whenever I had a question. Also she is very very nice
Manager Ryan was very polite and professional and I had a great overall experience renting a storage unit for the first time.
Ryan the manager was an awesome dude, he tried his best to even give me a bigger discount, unfortunately he couldn’t due to the internet special but it was the thought that counts. He’s real good guy
Very accommodating and great service. My daughter felt comfortable with the help she received when storing the car. Thank you!
Hi Cathleen, thank you for rating our Phoenix facility. We appreciate your feedback. We would like to further connect to learn more about your recent experience with us. At your earliest convenience, please email us at
[email protected] with more information about your visit. We look forward to speaking with you.
Thanks to Ryan my move went smooth.
Thank you Gina for helping me get a spot and is very affordable plus very friendly staff A+ rating from me
This was an awesome employee..very nice to talk too. Very nice storage place.
I like the storage because I have been there for a long time with them and people are polite .
Wonderful place great service!!!
Ooh. You'll like this place! Helpful-and I mean helpful folks who take the time to teally find out what your needs are and don't bother upselling you.
They also don't mind checking their other facilities to make sure you get the right fit.
Kudos. Highly recommended!
Hi Gudy, thank you for taking the time to review our Phoenix facility. We are disappointed to hear of your less than satisfactory experience. We pride ourselves on our services and the high-quality standards, and would like to further connect. Please send your best contact number to
[email protected] and a manager will reach out to you.
Great prices thank you Karen
Karen was very nice and helpful, stayed after hours to get me a unit thank you she deserves a raise
Nice and clean property and great costumer service
My experience with managers have been very helpful I like the area inside is very clean as also outside they were very helpful to me thank you so much
Staff was super helpful and got me set up with vehicle storage quickly!
Karen was nice and help out a bunch .....thanks Karen your a sweetheart!!!!!
Karen the manager was very friendly and helpful. I was was very hesitant at first about doing this but she covered all the bases plus her personality put me at ease. I'm 100% confident my vehicle is safe there!
Great service... Second time renting from the same location ... Karen is the best and she's very understanding
Great customer service, Karen is very friendly and knowledgeable. Property looks a bit scary but Karen makes up for it.
Buenos precios ya hice mi reservación gracias Karen
Karen super cool 👌 and the storage is nice clean space with amazing costumer service
Karen was extremely profecional, knowledgeable and took care of my needs!
Karen was very helpful made me feel like i could trusf her, very nice smile :)
Amazing customer service! Answered all my questions and got me what I needed.Karen you are great at what u do.
Buen servicio tengo 3 años aquí y todo excelente gracias Karen por su atención
Muy buena atención al cliente, Karen muchas gracias por ayudarme.
I have been storing here for 10 years and staff is always nice. Thank you Karen for assisting me today with my new rental.
Es muy bueno y buena atención al cliente y precios accesibles
Selos recomendó buenos precios y buen trato muy amables
Hi Gabriel, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
Safe and clean to keep my belonging. Had no trouble leaving my belongings here. Thank you very much Karen keep up the good work.
It's a very nice property with a great security system and great and friendly place I would recommend this place to anyone
I like the storage because it’s in a safe place and the manager is so professional she knows how to welcomed people I like the way I was service thank you KAREN
Very nice lady Karen she is very professional really recommend this storage very welcoming and super clean facility
A very nice clean place . and very helpful staff. Thankyou
Really good prices and very convenient. Karen was very helpful
Biena atención buena facilidad gracias.
Newly remodeled alot more secure and clean, anthony is the best very proffesional and courtious.
Karen me ayudó con mi pago excelente servicio
I came a few days ago and I was helped by Vivi. Great personality and marvelous customer service! Made my day a little brighter. Definitely recommend this facility. Wonderful and professional staff. Prices are cheapest and discounts are great!
I have been renting here for 10 years and what a great improvement the change in ownership has been. Anthony has always been so much help and Karen helped me rent my last space with ease. Thanks for the great job!
Great service and great deals
Karen was the best. Great customer service.
Karen is really nice and professional she cut my lock this morning
Karen is awesome, kind hearted, understanding and reasonable.
Karen is a wonderful manager. Thank you
Karen was very helpful she deserves a raise😀😀
The management is professional and courteous, especially Karen. Clean and cool on the inside.
Such a pleasure to stop there. The employees are all great. But I definitely have to hand it to the Manager Anthony. One of the nicest kind guy I have met. His customer service is out of the water. Good luck to U on your journey. U will do excellent. No words for his personality.
Eric helped me and made sure I got what I needed the right size for everything that I have , very nice employee .
I like the service i get here eric is a great guy
Eric gave me a good customer service greatpieces
I love this place ppl are always nice eric rocks good prices
Eric was excellent and very helpful. He was kind and took time to handle any problems we had woth care.
Super solid. They’re really nice !
Eric gave me some great info thnaks for ur help great place
Eric provide to me a great customer service.
Thanks.
This place is amazing! 👍👏 The property manager Anthony who handled our reservation booking was nice and professional showed us how to use the elevator and checked to see how much the locks & keys were for the best price for us. I recommend this storage business to any body who isn't storing to much
I almost forgot Anthony brought me my Contigo water Kanteen out to the car after I left it inside. Cool! 👌
Great service from Eric! and I trust that my belongings will be safe!!!
Eric was very helpful and friendly and very outgoing person
Anthony is so understanding. They are very clean and comfortable ❤️. The customer service is excellent and the pricing is affordable . Come join
Safe and secure. Staff is friendly and professional.
Nice clean friendly staffed reasonable priced storage facility
I'm so glad to have choose Us Storage to store my belongings. They have good customer service and rates. Gladys has made my storing experience smooth and easy.
Thank you Gladys for your excellent customer service and helping us through the process of renting. I will definitely store with you guys again.
Anthony the property manager is very pleasant in his CUSTOMER SERVICE, VERY THOROUGH & CLEARLY PRECISE IN HIS WORK ..I HIGHLY RECOMMEND US STORAGE FOR YOUR PERSONAL BELONGINGS ..THEY HAVE REALLY CHANGED ITS WAYS IN UPGRADING ON THE REMODELING & CONTRACTS..
Tony is the absolute "gate keeper".
Best rates anthony is the best!
The lady that help me and my husband she was amazing. she did a great job
Good service good attitude thank you
Manager and staff are very professional and courteous.
I had a great experience. Anthony answered all my questions. Thanks
Friendly staff , great prices and great security😊😊😊
Thank you Anthony !
Awesome place!! Easy going, great price and never have to worry about thieves.
Anthony is the best! Always very professional and curious! Make sure the page is always safe!
Overall great location best to the freeway. Awesome staff and friendly, Anthony will get you the best price for your storage need
Hey, you guys rock. Great service so far. Anthony very professional.
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Anthony is awsome and very helpful and they have great low prices
Good services and its clean and the staff are nice and polite and they have lots of different sizes of rooms to chose from.so come on down.
Tengo mucho tiempo aquí muy buen servicio
Anthony rocks!!! Come and see him. He will give you the best deal.
Great service, new manager is very friendly facility is clean and secure
I'm very happy with my storage facility. The staff is very helpful and very nice.And they have the best rates.I would recommend this place to family and friends..