Rent or Hold Your Storage Unit in Minutes.
Self Storage Units in Phoenix, AZ
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Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 2:00pm
Gate Access Hours
- Mon 6:00am - 9:00pm
- Tue 6:00am - 9:00pm
- Wed 6:00am - 9:00pm
- Thu 6:00am - 9:00pm
- Fri 6:00am - 9:00pm
- Sat 6:00am - 9:00pm
- Sun 6:00am - 9:00pm
Features and Amenities
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Drive Up Access -
Climate Control -
RV Parking -
Passenger Elevators -
Electronic Gated Access -
Video Recording -
Boxes & Moving Supplies -
Moving Carts -
Alarmed Unit
The Perfect Self Storage Unit for All Your Needs
Our facility offers a variety of units that come in different sizes and a number of amenities you'll appreciate in a storage unit. Whether you're looking to store a few personal items or large pieces of furniture, we have units ranging from 5'x4' to 20'x29' that will comfortably fit all your belongings. Storage rentals and reservations can easily be made online, over the phone, or in-person. All our tenants receive a PIN code that grants them access through the electronic access gate. For additional safety measures, our property has 24-hour video recording and each storage unit is alarmed, giving you the peace of mind that your stuff is safe with us.
RV & Boat Storage
We also offer storage solutions for those who want to store an RV, boat or extra automobile. Our outdoor spots are easily accessible for parking and backing out. Parking Space width may vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Three Loading Docks
We have three loading docks on site that are climate controlled, covered, and can be electronically accessed. This unique feature allows three tenants to utilize the loading dock at once, making the process of moving into your unit quick, easy, and convenient.
Climate Control Storage
We know it can get extremely hot in Phoenix so we want to make sure we keep your belongings in top condition. We offer climate-controlled units that are kept at about 75 degrees all year, providing the perfect temperature and preventing any heat damage to your unit.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Your Neighborhood Facility
You’ll find our facility just north of E Union Hills Drive and located near the Albertsons, Walgreens, and QuikTrip. The neighboring communities of Arizona Heights, Union Hills Condominiums, Dave Brown Autumn Hills, Westcott Commons, and Pepper Ridge are where many of our customers live. If you live in zip codes 85032, 85028, 85012, 85024, or 85306, then our storage facility is conveniently located nearby! The Cave Creek community where our facility resides values many great things like art, culture, and the outdoors. Phoenix is full of natural beauty where many people enjoy boating, hiking, swimming, and so much more.
The Convenience of Online Rentals and Reservations
We've made reserving and renting units as easy as possible for you. You can conveniently go online, pick the unit that's best for your needs, and you can either place a hold or rent right away. When placing a hold, there's no credit card required, no obligations, and we'll even hold it for you for up to 14 days. As for renting online, it's fast, easy, and allows you to save time a lot of time on having to fill out paperwork in person.
Forms of Payment
You are able to make your payments online, in person, or over the phone. We accept all major debit and credit cards and cash payments. If you have any questions about acceptable payment options and when payments are due, call or visit our facility.
Top Storage Tips From Our Manager
1. If you have furniture like dressers and sofas that are flat on all sides, instead of storing it upright, try laying it on its side to create more room.
2. Always place heavy items at the bottom to avoid your items from being flattened.
3. If you're storing items that fit in a box like clothes or books, place them in boxes of the same size/type so that everything is neatly organized and easy to stack.
4. If you know you'll be visiting your unit frequently to retrieve certain belongings, place these items in the front of the unit so it's easily accessible.
FAQs
Q. What size storage unit do I need?
A. If you aren't sure what unit is best for your needs, our size guide is a helpful tool containing descriptions and videos showing our different unit sizes. If you'd like to see these units in person, feel free to come in and ask for a tour of the different unit sizes we offer. To help you get a better understanding of what can fit in the unit, see below for additional information.
5x5
This is about the size of a small walk-in closet. It’s perfect for storing a few boxes of clothes that you aren’t wearing for the season.
5x10
One of our most popular sizes that is perfect for storing outdoor gear like bikes, boogie boards, hiking sticks, kayaks, and scooters.
10x10
This is great for those living in an apartment who are in need of extra space during a remodel. Small pieces of furniture like a coffee table and nightstand will comfortably fit.
10x15 to 10x20
These units give those who are living in a two to three bedroom home enough space to store mattresses, dining room sets, and drawers.
10x25
A large unit is a great option for those who are living in a three to four bedroom house who are doing a full bedroom or kitchen remodel. This is also a great option for businesses like restaurants who need to store equipment.
Q. Do I need a credit card to rent?
A. We accept cash, checks, Visa and Mastercard.
Q. Is there a minimum amount of time I need to rent a storage unit?
A. We offer rental on a month-to-month basis. There is no long-term lease required.
Q. Are there discounts or promotions for new customers?
A. There sure is! We offer special discounts and promotions for first time customers such as "50% Off 1 Month." You can find these offers listed above and in between where it states the unit size and the price.
Q. Do I need to bring my own lock?
A. Customers are required to have a compatible lock if they choose to purchase their own. Locks are also available for purchase at our facility.
Q. What times can I access my unit?
A. Our access hours are listed on our website, right above the office hours. You can also call our facility to ask about the hours.
Customer Reviews
The experience has been exemplary. There were a few challenges with the gate access initially but, the staff were responsive and made the delay tolerable.
So far so good
Vivian was a pleasure to interact with for our stg rental. The facility is secure and well maintained. No issues noted .
Professional, reliable and informative.
Have a new lease. I’ve only had the storage a week so I can’t give a clear concise review however in terms of the customer service my initial intake and the cleanliness and access to the facility. I would give it a eight out of 10.
Nice manager, clean property, overall I will recommend
The property manager is terrific. Very pleasant, great positive attitude.
The people there are always helpful
Very satisfied
Clean facility and it appears to have good security.
The tour of the facility was very helpful.
Easy and all was done very quickly. Vivi was a great help and courteous
My experience has been great thanks to Vivian.
I do not think the way you UP your price on your rental is fair. I understand it is not long term but if a new person can come in and get the same unit at a lower price that is crazy. If you are getting your payments then you should not discriminate against your loyal customers.
Very good and the service the vest tank you Very much
So thankful for how easy it was to get storage same day. Appreciate the dolly's.
Good all good thanks
Everything was great! The staff, the facility, the service. 5 stars!!!
I was not happy with us storage at all I didn't even get a call back from a manager or anything regarding my situation if I would have known the way that this would have been I would have never did or tried to have a storage unit from this company
I was furious when after a deal for three months was over you had one month of regular rent then doubled it after that. Your manager said that she would make an adjustment and did. Not what I expected but enough to keep me there. Vivian is her name. Great employee.
Well maintained infrastructure and ample access time to storage. Early alerts on holidays.
It was good. They are working on a new air conditioner in the sideways.
Please check about the air conditioner. It needs to be 78 degrees. It was 84 degrees. You asked me to be honest. I am being honest.
Everything is good. It needs to fix the air condition. Thank you.
Increase of rent occurs to soon. Not great prices on units either
Not impressed with this company
Initial experience getting the unit was great - and the facility was very nice. Then things got bad. I was furious about the monthly bill “bait and switch” you pulled on me just a few short months after I was your customer. If I knew you were going to screw your customer, I wouldn’t have used you.
After multiple efforts trying to get the monthly price increase addressed, you made it sound like you were doing me a favor by only giving me a 50% monthly price increase instead of a 100% price increase. Guess what? It didn’t change my opinion of you.
I also went to your company website and complained. Thank you for never getting back to me. Great customer service.
I will change my long term storage provider as soon as I am able.
This company doubled the price of the unit in less than 6 months. Quite a shady thing to do!
DO NOT RECOMMEND
Very unsatisfying, very bad customer service at that location. I never had any of my questions answered. I hope they’ll a better job from the manager to his employee. So disappointed.
Raising my rates over 200% in the first 60 days is incredibly poor business practices. Especially after explaining I’d be out of the country for an extended period of time. When I inquired why, I was neither given any explanation nor the courtesy of a response. There is no way I would recommend this business to anyone.
Great no problem
A little expensive and I’d like longer hours
Place is clean and Viv the manager is super professional and is always willing to help.
Very clean and secure. The entire experience was excellent. Thank you.
All great
Why are you charging every three months? It should be six months. Are you hungry for people's money? It should be 6 months or one year.
The money will be gone one day. Your house will be worth nothing after the NY stock market crashes one day. It will be no value in your bank or your house. Why are you trying to take people's money every three months and then increase the price? That is not smart. It shows a greedy heart. It is the same with apartment prices too. They are greedy people.
Person in office was good and the pricing seemed reasonable.
The reason for the score is this; I reserved the space and paid in full, but a very short time later, I learned that I would not need the space after all .
Nothing was moved in, there were plenty of spaces (so no lost opportunities to rent) and the interim time was very short.
I explained this to the person in the office who said she would talk with the manager about a refund and someone would contact me
No contact and no refund.
A refund would have been the right move and if it was made I would change my rating, even still.
David Sampson
Viv was very helpful as were the other workers. Monthly communication and any holiday communication was appreciated.
The facility was clean and the bathrooms were a reasonable distance ( especially thankful I didn’t have to drive home)
Everything was great. Access, management. No complaints!
So far good with exception of pricing. I know a few times bill higher since I paid a few days late. My invoice has went up by $40 or so and never received notice the fee would be increasing. Now it’s close to $20
I actually have a complaint. I paid my storage rent the month of November and ended up moving my stuff out of it and ending my lease in early October and I never got a refund for the month on November. I called the location I was at multiple times and they kept transferring me to the property manager which I left voice-mail because they were NEVER available and I NEVER heard from them nor got my refund.
Very good
What do you mean, "how DID I feel" I still have a unit with you. Unless there is something going on I'm not aware of. But I'll be by later to check on my unit!!!
Good
I think that it’s a total scam. You sign up at a price and then raise the price in a couple of months! That is very dishonest so I would never recommend this company to anyone!
I have enjoyed the experience. The facility is always clean and secure. The only drawback for me is the price.
Good
It was up n down. Ended well , Iam to say but the reason I left was price, equipment locked up as well as the bathrooms.
My experience with you was phenomenal your managers and staff are very helpful
I chose this facility as price was great. Now that I have all my items moved in, company has raised monthly rate 3 times, it is outrageous. The price per month is now double than when I initially moved in.
Great place for short term storage only. Prices are always bait and switch it seems like after a few months.
I had referred a handful of people and WAS pleased with my rate ana the facility. Then experienced the insane rate increase per month that happens every 6-9 months. Prior to moving my stuff there, and signing a contract, I asked how often rate increases happened and was told “not very often”. I asked this because I felt my rate was too good to be true and sure enough, I was just being on BS. Just 6 months in and my rate went up 1/3 of what I was paying. I will be moving out, never referring another, and making my honest review wherever I can. US STORAGE is a BAIT AND SWITCH WITHOUT A DOUBT
Nice and safe facility. Very helpful front lady. Great experience moving in and moving out. The only thing one has to watch for - and that’s more about the company policy rather than the facility itself- is how early one has to inform them that one is moving out in order not to get billed for another month. I find it complicated and easy to miss.
I wish it was a little cheaper because $77 is a lot to pay for a small unit.
It was good
Service has been great, when you have someone available. Often times there is no one at the front desk for hours.
The rate increase was almost 35%. Disappointing.
Incredibly positive. The staff, facilities and value for the price all exceeded my expectations. If I ever need to rent again I will only come back to US Storage Centers
good
The prices are too high and increase quickly
Positives: clean, cooled, and close by. Negatives-locked up carts, west door one day I had to force open after putting in code, often no employee anywhere on site.
Hi. Nice unit
Experienced racism. It's the area the business is in. If I leave the area, and I have storage needs and there's one available, I might check it out
Great
Good experience, staff very helpful
The employees are very nice and the place is spotless.
All good
great no problems
I like the facility. I did not like how you continually raised my price. Also locking up the moving carts is a little ridiculous. Every square inch of that place can be seen on your cameras so if there is a problem you should use them to find the culprit not penalize everyone.
Vivi is the best part of your company from my view point. She is literraly the best.
Great
Bait and switch get you in with a low price then then price goes up
Mostly the experience is fine. Nice to see the bathrooms staying unlocked. It’s more polite than peeing in your bushes. However, jacking up the rates twice in a year is a bit much. I’m now paying 33% more than I did less than a year ago. At this rate, I’ll be paying as much as my mortgage for storage in a couple of years. And I don’t know where all this money is going, considering the building looks and smells the same, and you can’t seem to keep front office staff for more than a couple of months at a crack. Clearly they’re not being paid.
Simple signup process….good location and very easy access to the facility…
very good, can be challenging to speak with person at property
Bathrooms not always accessible after mngr leaves
Price went up on me
Very Clean and nice receptionist and indoors
I would categorize your company as a a predatory business enterprise who lures their victims in with misleading low introductory rates in order to profit from auctioning their belongings despite economic hardship during a recession and pandemic. I’m I was never told of the actual price I would be paying for my unit. The price nearly doubled without my knowledge in an in a couple months. He feels up to not warming of this despite knowing that I was set up for auto draft on a fixed balance account. Needless to to say, I fell behind. And was told the only way I could get my stuff back with payment in full, including bullshit late fees and penalties. I was even charged for my lock being cut… it seems your goal was to profit from auctioning my belongings, because when I tried to pay with my credit or debit card, I was not allowed to. Even though those were the cards I’ve been paying with the entire time. Check on money order only. Despicable.
you say this in the past tense like I’m not there anymore. I still have a unit. I do wish they would stop locking the bathroom doors during hours when the office isn’t open.
Great experience! Very nice and clean climate controlled storage. Easy access in and out. Would recommend!
Many things about your facility are great. What’s NOT great is the poor communications and lack of follow thru. I’ve been waiting for MONTHS for you to activate my password for the side door so I can use the restrooms. PLEASE GET IT DONE! Bill Way, 970-222-8582. Unit D-129. Thanks
Thanks
Change your rates 2/3 time in a 4/5 month period, shop around, there are storage centers that lock you in at 1 price for 13 months. Also Customer service is not customer service, no help at all. Good luck! RUN
I thought that the service was very good.
Good. I was unhappy to find out that my fees went up because you thought my home owners insurance had lapsed. I received no communication advising me of this change.
Raised price without notice
Great customer service. User friendly online portal and always helpful. Definitely would recommend to anyone needing storage space
All the employees were incredibly friendly and willing to help. The location was clean and bug free and litter free. The price seemed very high but maybe comparable?
The only problem I have is that you get people in the door and then you raise the price. I think it’s bad business. I didn’t change my unit I make my payment on time and you make some excuses to raise the rent after a short period of time. It makes me think you have a bad business plan. It’s like bait and switch.
Before moving out of my unit I let the property know that there was somebody living in the storage unit in my hallway, They had their wagon/traveling cart hanging out in the hallway in front of their unit constantly. Not only that but there was what seemed to be smeared feces and other undefinable substances all the way down the hallway which I have picture documentation of. I alerted the property of this issue several times over several months and the hallway was never cleaned which is not only disgusting but also not why I rented there. I thought I was renting at a high-quality storage facility. To add to this all of the boxes that I had stored there brought home to me flying pests which I’m having a very difficult time getting rid of. Completely disgusting! And also when I moved out, I I had to make several phone calls to get a moveout receipt, which was dated several days after I actually moved out and so I was not refunded the money that was due to me.
My initial experience upon signing the contract was quite positive and the customer service was responsive, efficient, professional and personable. I got a great deal on unit up front. However, much has transpired since that point. My location has gone thru multiple managers/personnel and fees have significantly escalated putting a serious financial strain on me as a senior citizen. Quite frankly, the late fee is exorbitant and ridiculously high!! I understand the application of a late fee but U.S. Storage is grossly excessive. Finally, it is extremely difficult to reach the manager or any support personnel at the facility. Most times, it takes me hours, if not days to finally reach someone! This is beyond the pale of frustration. U.S. Storage could truly modify their processes/procedures, level of access and fee structure.
You provided the storage we needed, had a larger unit when we needed it. Problem is, the cost is excessive. For this reason, I will be vacating the unit at the earliest possible date.
The facility is clean and secure; however, you raised my monthly rent $60+ a month after only 6 mos of renting there. I don't feel like a valued customer, but rather it was expected that I would just accept the increase over the inconvenience of moving.
You have been really professional. The only complaint that I have is the sliding door on the west side of the main building is ALWAYS broken and standing open. Not very secure. Other than that I love you guys.
It was great. My only complaint is that you raise rates after 1 year.
Too expensive compared to when I first starting renting. Service is very mediocre. Will be taking my storage elsewhere in the next few months
Great experience. Clean, secure, well lit, comfortable AC. I will recommend to others.
Excellent! A great facility! I was impressed with how clean it was and the office staff was very helpful and friendly. I was only there for a couple months but wouldn’t hesitate if I need it again. Very happy….a nice location too!
Very great experience.
Short of the price, and the fact that I have seen a few roaches, the staff are great.
A lot of security, professionalism and friendly people
Everything was professional and organized.
Clean facility, lots of carts to use. Felt secure having my stuff there
Great staff, efficient operation, & security superb.
It’s clean and easy to access. Always friendly staff and affordable
Best CUSTOMER SERVICE EVER!! EXCELLENT facility! Very clean and organized! Staff is very helpful, considerate, and attentive.
Keep up the great work!! 👍🏽👍🏽
Great Managment.
Excellent!!! Very knowledgable staff as well as courteous!!
Manager is very nice and accommodating. Very informative too.
Had moving truck there at 7:30am, gate code did not work and my unit was locked. Movers sat around over an hour until employee showed up and another 30 minutes to take the lock off. Should have been done the day before. All else went ok.
The customer service people at the site have each (all 3) been very helpful and courteous. The facility is very clean, and feels safe for us and our stuff. The last facility had homeless drug users inside the grounds, and my wife didn't feel like she could go there on her own. PLEASE keep homeless, crazy, drug addicts off your property! We did have to call 911 on a homeless overdose in your front parking lot. My wife was very upset, but the staff handled the situation (after some prompting). Safe access to our storage is very important to us, and that's why we chose this facility.
There were some bumps but in the end the employees fixed everything. Love the indoor loading dock. A/C wasn’t the coldest but it was September in Phoenix
Great!
Great
Everyone was very nice and helpful
The facility is always clean, well-lit, and has several furniture dollies. The drive-in bays are spacious enough to accommodate just about ANY vehicle(s) you might be driving. And in the Ohoenix heat, they were a life-saver!
My experience with US STORAGE CENTERS was excellent.
You guys rock! Clean, climate controlled storage units at a very affordable monthly price. I will highly Recommend you guys to others. 10/10!
Experience was good.
Great facilities and friendly staff. Nice and clean and air conditioning loading/unloading dock!!
Everyone is so helpful and friendly and we feel really safe and secure there. We will continue to use the storage center for a long time to come!
10
Love this location, very convenient,
Clean, cool, office hours and access hours are perfect.The customer service is very pleasant.
My managers at this location were awesome. They were professional kind worked with me.
Very easy to sign up
Staff is very friendly and helpful
Location is clean
Prices are reasonable
one of the easier parts of my move.
awdawdawd
It was excellent but the manager said he was going to take care some flat fees and I looked at my bill and they are still there
Easy peasy
Ddd
The facility is clean well maintained! I’ve had a great experience every time I’ve came in!
Easy access, clean and temperature controled!
Everything is good with the services provided
Nice place and nice staff very good security.
Great
I've had a great experience with US Storage. The staff at my location have been wonderful and the facility is clean and extremely well taken care of
Very good. Safe and secure
It has been great. Access, cleanliness, staff is very good
Very nice staff. Considerate and took the time to explain everything about moving in and making payments. The donation for the first few months was great, being there for 3 months was just like paying for only 2 months. 11/10 great job
It was a very pleasant experience. Employees were very helpful and pleasant.
When I first went in to rent a storage unit, they explained things very well and made it very simple
The facility was clean & The staff were always neat
Made a good impression
I would not hesitate to come back and rent again
Great! Very pleased
Great. Facility is impeccable and the staff extremely helpful.
I was miserable at first, then I came by and spoke with a nice young woman, I think Tia. She went over things and helped me understand how it all works. She needs a raise. That changed my mind entirely. Her patience and kindness went a long way.
So supportive. Manager at this location is wonderful and very professional and helpful. Love the fact that you sell or donate items and proceeds go to local charities. Prices are very reasonable. No fees for changing unit sizes. A/C, big garages for drop off, 24 hour security. I can't say enough good things.
Great people and people customer service.
I was truly impressed with the facility clean and well kept surroundings fantastic and secure access to the place is super easy and safe
Good
your place is very clean and has great lighting ... also security!
your office staff are super great too
Good. Very friendly.
real relaxed
Great
Very good
It was great from the start
I really like the treatment & the
Clean-ness of the facility .... I've got a huge chunk of my things there ... Looks like I'll need another month with you guys ... But I am enjoying the stay either way ... Thank you one and all ... Ed in Phoenix writes
Good
The manager of my location is fantastic and she seems to be on the ball. I routinely see her cleaning the driveways and monitoring activity around the facility. The location is brand new but it is kept clean. One of the entrance doors was not working properly and it was fixed the next day. I believe that to be a sign of good management.
Very helpful clean accessible nice staff air conditioner definitely recommend
My experience with US Storage Centers at Cave Creek Rd and Union Hills location was fantastic. Tia and Hunter did a great JOB professionally and expeditiously. I accidentally left my drivers license and when I returned to retrieve it the next day TIA literally ran it out to my car as I was parking. That meant a lot to me as a handicap disabled elderly woman. Hunter was a gentleman to me with a wonderful sense of humor. Tia is one top notch employee. Thank you US Storage Centers for employing people who care about the customer. Sincerely, Mary M.
We had a little glitch but that was because Tia, the completely AWESOME manager of the property where my stuff resides was sent across town and a ninny was put in charge.
No worries, it was temporary which is why I’d totally recommend this place.
It’s air conditioned and there are 3 indoor loading bays for when it is stupid-hot in summer.
The storage unit is clean. Love the inside dock especially in Arizona weather. Location is great!
Clean and safe place! Friendly and a caring staff .
That’s the one thing I love about US storage.. I have to say that means a lot
Come check things out yourself!!
Thank you
Jacqueline V
great
Very welcome and well guided.
Good
Great service and support. Very happy with the staff, facility, and experience.
I am very happy so far! The manager working onsite has been very helpful during each our trips to the storage center. And the amenities (climate control, being able to pull into the building, and the carts and elevator available for use are great!
Super clean place great honest people that s an awesome job keep it going thanks . Mr Hampton 28th district senator candidate
Great storage place and friendly employees
Tia was great. Made me feel welcome the minute I walked in until I left. Gave me a tour explained how safe it was and that made me feel good. Every time I have a question she is so helpful. She’s a keeper.
Very good experience.
Very friendly, accommodating and affordable rates. Very clean facility.
Great. Very friendly, and a fair price for a great facility
Pretty good. Tia is the best manager! She has been so helpful!!
No issues everything was great
Experience was overall good. One thing is the price I was quoted was changed after I had moved everything in. Which I thought was kind of unprofessional. But your facility is amazing. I love it all.
Very Good
It has been a great experience thus far. Staff is very friendly and extremely efficient!
Facility is modern, clean and secure. Prices are competitive. Sign up and check-in was easy. Manager is great.
Great
Wow , starting with Heather , she was awesome and always followed thru , then Tia took over when I moved in , great service and always greeting me when I arrive !! Love this place !!
Very clean facility seems very secure
Very comfortable
You guys are awesome. Great management and customer service.
Very accomodating people.
Excellent, person that helped was very sweet and professional
Mostly positive. The facility is clean and well maintained. Usually don't see any other tenants. Security makes me safe.
One change I'd welcome. Our unit is on the second floor. Dealing with the elevator can be frustrating. Moving from floor to floor is quite slow(don't know if you can do anything to fix that), but managing the elevator door is also frustrating. If there was a way to keep the door from auto closing when we are loading the elevator that would be a major win.
Thanks
Went fast
Quick * convenient
It was a great experience from the initial renting of our storage unit with Tia, to accessing and using it so far. We love the climate controlled facility especially here in Phoenix now that it's getting hot.
We felt confident that our storage unit was doing its job, protecting and giving our stuff the quality it needed. It was safe, secure, and yet easily accessible for the renter to go in without a hassle.
The manager is pleasant to talk to and answered all questions. No problems at this time with other customers or managers. Company always gives reminders about payments to avoid late charges or lock outs.
Very clean, modern, cool and friendly staff
I love the customer service and the cleanliness of the facility. The location is great, and the staff is very friendly. I am very pleased with selecting this facility.
Tia is awesome
Your manager at the union hills new facility was exceptional.
Very helpful .
Very friendly and informative staff
The cleanest storage unit 's that I have ever had my personal things stored. The kindness of the people is amazing so I would have no problem telling my friends about this place..I wish we had more people like Tia shes so kind and caring ..your so lucky to have her running your business..thank you so much!!
I appreciate all the help that I have received from you all.
I went to the facility at union hills and cave creek in AZ. I love love love the manager with long black hair. She was more than accommodating and amazing. The facility is cept very well and very clean. The only reason I gave it an 9 out of 10 is because I thought it was a little pricey. The security is great and the air conditioned loading docks are a huge plus. I would recommend this facility to anyone I knew that was looking for a good storage unit.
- Cleopatra Avery
The young lady/ manager at the our facility is outstanding.
Great Intro walk through, helpful, and knowledge able.
She definitely a " keeper".
The manager was very helpful in every way possible!
Phone contact with customer service was professional and friendly. The facility was very clean and I didn't worry about my belongings.
Easy storage rental. The agent I worked with was very helpful and informative. She made the process of renting a temporary storage unit pretty painless. Thanks.
After a slight problem, your service has been incredible
Great reception! I believe the customer representative was Jennifer?... friendly ... quick and informative...though my stay was short... the storage complex was secure and user friendly... nice place
Excelent
Tia is really good at what she does she really handles customers well over the phone and even better in person. She had all the facts straight n she made it look like there was nothing to it.
Great
Very pleasnt the lady that rented the storage unit to me was very professional and very informative and answered all my questions . She was a real big part of me renting a unit with your company and I feel you should reward her accordingly . Thank you
Everything from setup to regular use has been simple and easy. Tia at my local site is very kind and extremely helpful! Thank you!
All good! The manager is awesome!
We liked how we were welcomed and made sure the spot we had fit our needs
Great location, clean facility but prices appear a bit high
Very pleased so far. Employees are great; space is clean and new.
Very good and polite!
Awesome
I felt like your representatives really cared about providing all the necessary information for me to make a valued decision about using your services
Easy and simple process. Staff was very helpful.
US Storage rocks! The installations are modern, always clean, super secure and the customer service the best! I storage my precious boxes at Union Hills with Cave Creek, Phoenix, AZ, Heather and Tia’s customer service were beyond my expectations and the coffee is amazing! I love that place, feels like home!
Fabiane
Staff are very nice and helpfull.
I have had no issues and have had a great experience.
It’s been great so far. Excellent customer service
Excellent service!
Staff is friendly and very accommodating.
Facility is clean and climate controlled.
My only disappointment is the lighting the is very poor inside of both of my large indoor units.
The single led light does not provide enough illumination in a large unit. A second Led light would helpful.
This company is my favorite one! I’ve been to other companies and out of all of these this one is my most favorite! The staff makes you feel very welcome.
Muy bien muy hamables..
It was great
Goid
Very nice, immaculate, professional and very helpful staff.
Very good
Excellent Property Manager. Keep her happy
Great!
Hi,
This is my first experience using a storage facility. I love the fact that the property is clean, very secure, equipped with lots of video surveillance plus the staff is amazing and provides excellent customer service.
My experience has been very good. The staff is fantastic. I am very glad we are storing our items there.
Awesome young lady in the office who signed me up for my storage locker.
I did feel great to storage my items with you. Thank you.
Staff is friendly and the storage area is clean and secure.
Very good. It was just a temporary storage from one apartment to another. Staff was great.
Very friendly and helpful
Everything was great My only negative comment would be that I was locked in at 9:01 pm I had to leave my car overnight and I climbed over the fence to call for a ride to go home
It is great, nice facility and employees.
Very nice facility prices a little high
Great experience, friendly knowledgeable staff, clean well lit spaces
Awesome people, awesome service!
No comment
Found it easy, the staff very helpful and polite and a great facility
I liked that facility is kept clean. Heather and Jasmine have been very helpful.
Better than expected, not like the ‘run of the mill’ storage centers. Clean, easily accessed, yet very secure, and friendly/helpful staff. Thanks!
Your facility is clean & secure. Your staff is friendly and always helpful. It’s been a great experience for me.
The ladies working the front desk have been very knowledgeable and helpful. They made me feel welcome and comfortable to ask any question. I can’t say thanks enough.
Mark Wright
Perfect! Beautiful, clean facility. Kind, professional staff. Very close to me. Very secure.
Very nice people they help me pick out a great storage unit great place to rent.
The experience has been great. The facility is clean and the ladies at hte front have always been professional and helpful.
Good company, fair pricing, easy to deal with.
The staff there are phenomenal. I was searching different places by my house, some were a little cheaper, but the great customer service and attention to my questions and needs WAY outweighed my choice. Thank you for a clean facility and great people.
It has be fantastic and that would not be words normally used to describe a storage facility. The best experience with storage units ever.
Great staff
The unit and whole area was extremely cleaba bed the staff was friendly and knowledgable. I toured several storage places and saw a sign for this one which brought me in and I couldn't be happier with my decision!
Excellent customer service and very clean units!
Great customer service:)
good will use again if i ever need storage services.
From the first phone calls, Heather and Jazmine were very helpful in getting a storage space secured and clearly explaining the terms on our contract. From move in to move out, they were there to answer questions and provide any necessary support. The facility is new, very clean, well designed, secure and weather friendly. Loading and unloading can be done in air conditioned comfort! No words exist to describe the terrific experience I had with this facility...thank you Heather & Jazmine...you're the BEST!!!
Great!!!
Very polite and competent employees.
I really like my experience, Heather taken good care of me!!
Wonderful! It was very easy to use the facility and we feel out stuff is safe!
awesoe staff, and beautifyl building. I store my RV and with the rv spaces were square and not at an angle, They are hard to get in and out of .
I love this place from the pristine facility to the friendly and professional service!
The facility is clean. The staff is friendly and ready to help. The air conditioned bays and units are a must in this Arizona heat. The air conditioned bays for offloading and loading are a great addition. The carts make it easy to transport anything to the unit. Also the security and cleanliness off the entire facility is top notch. Overall impecable facility.
Nice new clean facility, friendly staff. Extremely convenient air-conditioned unloading and loading garage.
Premises are very nice.
Location is great.
Personnel is very friendly.
Thank you.
Maria D.
Very professional
Really liked Jennifer she was awesome!! Even choose this place due to her attitude and friendliness
Heather was amazing. She was friendly, helpful, and she followed up every step of the way.
It was great. We have a unit on first floors and in the view of cameras
Your facility is done right and your employee “Heather” has been so helpful.... thank you
Good so far.. Security, clean n has a.c... For the price
.
Loved the price ..
New unit
The staff are amazing
We're happy campers
We just need to get busy and
Transfer stuff into the unit
Empty box with a (paid lock) is counter productive..
Great experience this far .. thanks
The place is super clean, pleasant staff and easy access with climate controlled environment!
Jennifer was a sweetheart...very welcoming, kind, and friendly.
Location Info
2440 East Union Hills Drive
Phoenix, AZ 85050
(602) 666-9788
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