It was very nice and Melissa went over everything I needed
I’m happy that I rent a storage and I’m happy with the price. The lady she was really nice and patient.
Mgr is very nice and cooperative and explains everythg that we need to no. Very nice.
Only wish there were lights in the units or outlets. So we can run a fan to keep us cool.
Representatives very friendly and knowledgeable. Experience was good. I have given your facilities a great thumbs up.
Everything went smoothly . Melissa was a joy .Very good information she helped me to get the right size .
Hello, I liked the business there. Thank you
It was very very good and I just adore Melissa who is the Manager... she is a professional all the way but still knows how to blend in as if she is on the customer side looking to rent a storage unit .
It was ok. However, the monthly payment was too high given the small space I was utilizing
You have great customer service and I would definitely recommend your service to anybody.
Melissa is fantastic. She’s the reason why I’m even with US storage.
Representative was very pleasant, knowledgeable and informative. Attentive- showed us the unit we needed, asked if we were satisfied. He asked if we had any problems or needed assistance to give him a call during office hours. Overall great customer service. Thank you
I really truly appreciate the service there. Every time I have a situation they take care of it and make Customer first.
I I believe in the manager and her sincerity my name is Wild Bill Daniels or Thomas Enos Everett Sparkman Jr and I approve.623-241-2475
It's quite pleasant although the timing on how long u can be in the storage is a bit insane but as long as your not there for an hour and a half searching for tax docs you should be great! Bobbi is great and always a pleasure tho! And it's good pricing! ( If you do it online)
The manager was very helpful and understanding. So my experience was excellent.
Such a easy and wonderful process. Everyone has been great to work with and I'd recommend this place to others.
I had a wonderful experience with Melissa. She is amazing and I really appreciate her professionalism and customer service.
Bad attitude from some guy
I have had the best experience. Love, love the manager who’s been helping me.
I’m very satisfied with the service
I feel very very angry I was told wrong wrong information they sold my unit that I ordered now I'm in a bigger one now I'm have to pay again because I was told bogus information I've been called a liar there all the way around I ain't even have my storage a week and I can't even get into my storage already because they locked me out saying that I already owe $72 and something and I just went in on the 1st of November and got this storage this is the one at 2331 West Indian School road p
Well, that’s really remarkable about the location or the experience and the tail wags the dog which I’m not into. I also not able to use one of the only amenities, not particularly remarkable facility and experience and that would’ve been the moving truck which was not loaned out due to Melissa receiving a vague notice from the insurance company. The amount of time wasted to get to the bottom of that, and then mitigate the negative outcomes would have been able to produce absolutely earth shattering positive outcomes, and other places for me, but I had to waste time and money, playing phone tag and then renting a U-Haul truck to replace the one of yours that I was entitled to and there’s nothing wrong with
Muy bien servicios 👏 departe de los trabajadores Muy amables
Didn’t like the unprofessionalism from the management, not only did the couple smell like alcohol but I was 5 minutes over 9pm and got yelled like I was a 5 year old kid and threatened . The outburst and reaction from the management was extremely disturbing, I’m not sure what I walked in to on the premise but the way I surprised them told me I was interrupting something. Also the gate let me in after hour and that’s why I thought it was before 9pm because I didn’t realize it was that late seeing the gate was open and there were other people on property with manager so I apologized and said it won’t happen again. The belligerent attitude and slurred words were upsetting as alcoholic and drug addict's trigger my PTSD and anxiety so without saying I felt like a scared kid in the dark so I quickly left without grabbing one of my bags. I left it outside my storage and hope my precious items are still there in the morning. Please don’t take my word for it the cameras should back my defense and I hope I don’t have to worry about any of my things being messed with. Thanks for your attention to this situation.
It was great I've never been so happy to rent a storage shed from anyone before they really know their stuff down there at us storage and gave me a great rate and answered all my questions
It was a rush type of thing it was a quarter till 6 they closed at 6 i called answer was quick. It was a reservation isthmus. If that's a word she took my name size unit and said it is reserved just go there they have your info. Got there 7 min. Till 6. The clerk wasn't to happy to see me but she remanded professional. I was very pleased had to have a unit that night. THANKS 😊
Great experience. Really simple process and I was 100% comfortable with the company.
Melissa was very professional and helpful , despite the incredibly hot Temps in and outside her office. Friendly and helpful.
Melissa Tharpe the property manager is the reason I decided to stay with your storage company.
Throughout her time at the property she has always been friendly and super helpful.
I appreciate her clarity and concern for all of my concerns.
fine. The young lady that waited on me was very helpful
Very friendly, very courteous and I like how they work with people and that’s important but you work with people not trying to make it hard on everybody. I appreciate that.
They are very friendly and take good care of you throughout the process.Thank you
Hands down the US Storage on Indian School on the EAST side of I17 is the best storage in town! I've rented at many places and the Manager Melissa has been a real treat to work with. From day one she has gone above and beyond to find solutions for me and help my experience be the absolute best. She's always friendly, and has a professionalism about her that tells me, no matter what she will go the distance to find any solution possible to whatever challenge that may arrive. I have and will continue to recommend this storage to all my friends and family.
I had a great experience. The manager was very helpful, friendly, and knew exactly how to take care of me. The facility was very clean and organized.
Melissa has been great to work with. Super informative and helpful.
Very nice customer service from both Linda and Melissa. They answered all my questions and helped me secure a storage unit. Very friendly and the process was so easy to do.
Really cool lady she really cares for ppl .
Had a great experience. Thank you for your help
Melissa was a great employee. Took the time to explain everything, show me the unit... great service
Service was great, however, I am not thrilled with the walls of the storage unit not going all the way to the underside of the ceiling.
The manager and ever there is super nice and I really wanna recommend this location to everyone
Robert was very kind and considerate. Process was a little slow but I rented three units.
Melissa the mgr was also kind and considerate, both taught me how to use the locks and very patient so I could understand.
Thank them both from us !!!
Quick and easy they really do put their customers first when it comes to Thier needs and budget really the rep on Indian school ph az did a kick ass job the first and was friendly. I recommend them to all who needs a storage. Good job😃
Super. Melissa knows the business well. She made us feel happy with our needs.
I have rented from this location before and they are the best in town. I recommend everyone go through US Storage they are safe affordable and helpful staff. Thank you
It was a pleasant experience.
I'm very pleased with wonderful service and a budget that I can afford
Pretty awesome! Dealing with Gina and Jose has been such smooth sailing. If there’s ever any thing I need those 2 will go above and beyond to make sure I’m taken care of.
I feel great til you said just a couple quick questions and if I have to type answers they aren't quick.
Person great service location ok.
The lady at front desk was nice and helpful. The place was clean too. The experience was a good one and I recommend toanyone who needs a storage.
I am very happy with Melissa she is reliable and professional
The woman who helped me was GREAT!
The area is a little rough, but she reviewed the security in place and also reassure me that the actually lived on the property, which made me feel better.
The locker was clean, with just a little dust on the floor (dust is everywhere here in Phoenix!) and the property in general looked good.
The gate access keypads are in slightly awkward locations due to the property layout, but they work great.
So far, so Good!
It was nice people in there it was the lady in there to help me pretty good with the storage I recommend it to friends
Muy bien me atendieron con mucha amabilidad y me explicaron todo muy bien gracias por su buen sevicio
I felt pretty good the people here at us storage awere very helpful always.
So, I've been a customer for years. Any time I am in need of a secure, safe, clean and friendly place to store my needs this is my “go-to” spot! Staff has always been very understanding and willing to listen to whatever you’r situation is at the moment to help find a solution that both parties will be happy with. I could keep going on ALL the ways US Storage Centers has always been good to me and a great place to take my business hands down any day!!!
It was good experience. I got help right away. The customer service representative was very polite and helpful
I felt very comfortable and not as if I was being taken advantage of
Was actually the best experience especially with Melissa who helped me with rental transaction for two storage units everything was smooth fast
I recommend this place .
OFFICE MANAGER MELISSA WAS SUPER HELPFUL AND GAVE ME EXCELLENT SERVICE!
It was very easy nice fast and simple and it’s great people working there ready to help you and the storages I love how there are multiple sizes and most Importantly I love the storage I have perfect not to big or small just right
The manager was wonderful. She made the process easy.
My experience was excellent. Mellisa was professional and courteous. Great service!
I expected my storage bigger but other than that they were really nice.
I was very happy with us storage centers. The only issue I had was I had a reservation to use a moving truck, however when I got there it was unusable. I had been depending on that and ended up moving in my car. That was not the storage place's fault as he told he that he communicated so to the call center.
I felt really comfortable with tge person helping me.. I seriously forgot her name but she has a blue mustang
very satisfied with your attention and I like the facilities if I would recommend it to my friends and family
Very simple, friendly staff. This is a sound service. My only issue was not having everything totally explained when I set up my storage. However, I understand that was a personal issue not a company issue. Otherwise, I enjoy US Storage Centers very much. I would definetly try them out.
Very friendly I've been renting eveyrtime I move out affordable and most definitely recommend to anyone!
Great location near our home. Appreciate the new renter 1st month discount. Facility appears clean and well maintained. Most importantly, the excellent customer service provided to us by Sergio convinced us to move forward with the storage unit rental. Many thanks to Sergio for his patience with my team left parents.
Office staff is very nice and any time l have a question l call and get through with out any problems, l like that they send reminder of up coming payment's.
She was very friendly and courteous and would rent there anytime.
Sergio is a rock star! Super helpful! He got me sorted swiftly. This is the 1st time ever using a storage facility and my experience with him was awesome. Give that guy a raise. Thank you for helping me out with storing my trailer.
Muy a Mabel y muy cordiales gracias por su a tensión
It was easy, and a fair price.
Very professional, very courteous. very secure facility.
Also very cost competitive.
Very good Sergio was very friendly and helpful i would recommend this place always
Awesome,verdad nice service
Great people working there, very knowledgeable and friendly. Unit I rented was just the right size and very well secured. Also easy access from where I live.
It was very easy and quick.
Excellent service with outstanding customer service. I would recommend to friends and relatives. Awesome service.
Great service the girl in the office was friendly and very helpful storage unit was clean easy online application
Very attentive and professional.Employee showed guinuin concern for my need and satisfied that need the next day and keep my monthly fee within my budget. The faculty is kept very clean . That's all,😎
Sergio was a great help in every which way Thank you Sergio keep up the great work
Very well. I felt comfortable and very well informed. This was my 1st time renting storage, so I was very happy with the experience
Quick and easy Sergio is the man to go to when you need quick Customer Service! Thank you for making it a quick and simple process!
Very easy and clean location staff was very helpfull.
Un muy excelente servicio y amabilidad de los empleados. Me atendieron de maravilla
It was great. The person I spoke to was super easy to talk to and did a great job.
Very easy and satisfied! The staff are nice and friendly! Prices are great!
The person Extremely nice really good customer service I will recommend this place to all my friends
I feel like this was the best place to hold all my junk I was just wondering if I could come in
Green and friendly staff quick easy and would recommend to a friend
I was treated with respect and a friendly smile. I needed a larger space and not only did they show me all the options they had available, but they did not push me toward anything above what I needed. The facilities are well kept and clean. I will continue to use them for as long as I need a storage unit.
I was very impressed. The customer service was amazing! He was very thorough with explaining everything and very nice, had some laughs with us which made the experience even better. This location is great!!!!
It was a good experience. Friendly helpful service.
I appreciate ur storage facilities. Thank you for offering reasonable price's. I shall come again and refer you.
The gentelmen there was very helpful from start to finish. Also willing to take the time to show us considering the temperature out side was in the double digits 100+. Every question asked was answered and understood. Even sold us a "Lock". I would recommend it to any one looking for a stroage to any one.
Sergio was super helpful and courteous. Very informative and explained everything clearly.
👍👌🙂
Great experiment , thanks a lot to Gina for all her help
It was nice and quick Sergio was it good representative
Sergio was very friendly and helpful. Great attitude.
Wry nice customer service, I’m very please
The staff on duty when I rented my units and checked in we're extremely professional, welcoming, and friendly. The facility was extremely clean and reasonably priced.
It a very clean place and very good customer service
Please us our business name The Giving Vine Thrift Store if and/or when you publish the review.
Sergio was very polite & friendly and just pure genuine didn't make us feel rushed and suggested a sale! I'm very pleased .
We go our car stored. That was what was required.
I had a good and stress free experience
It was a very good experience.
Great experience people are friendly and helpful
I love buying storage units
The customer service Representatives was helpful
Excellent customer service!
We were in a bind and you helped us out quickly and reasonably. Thank you!
Have not moved stuff in but everyone very helpful
Well informed and very comfortable with my decision on renting a locker for my stuff.
Friendly staff .storage unit size and price good
Even though there was an issues with my first payment method. You were kind enough to fix the issues. And I'm very pleased thank you
Your staff was great but they failed to mention that the truck is not available to use to move so I had to rent my own truck also the unit was extremely dirty probably half an inch of dust so much so that it was like powder on the floor so that slow me down in my move all in all it was a pleasant experience and I got a pretty good deal for the price I'm paying I got 3 months but that truck would have come in handy I would have had my work done not a week later I guess they're having problems with registration and perhaps the emissions that's what I was told. And I would not be available for at least a month just a perk I was kind of counting on.
Very professional and informative.
My experience with US Storage was very pleasant and easy move in process and the agent that help me was very nice and right to the point too.
The gentleman was very nice and helpful.
I felt great about my experience with this company. I needed a unit fast and timely and they were exceptional with providing the space I required and lock
Alan was great thanks fir all thr help.
My storage location mngr. Sergio Hernandez is great and very professional and personable!
I think it was great. I had a beautiful space. Everything is well organized. I feel my stuff will be in a safe place. The manager was kind and very helpful.
The staff at US Storage is helpful, knowledgeable, and friendly. The security is intelligent and the units are affordable.
All of my concerns were addressed in a pleasant manner. Very very courteous!
Very friendly and helpful!
It started off Rocky but it ended up very well thanks to your attending
We had a pleasant experience this past weeekend. Mary was very helpful and knowledgeable about the units and location. She was able to answer all of our questions and gave us a detailed tour to make sure we understood the unit. We would definitely recommend this storage company to others.
As always professional staff and very helpful, this is the 3rd time I have used this location
everything is good, however some of the outside units need lighting for after sunset hours.
Very helpful, but it's hard to get a direct answer to the price of a unit up front. I guess location makes a difference. We are very pleased with how it turned out. Thank you
He was extremely helpful and knowledgeable
Was very clean unit and gentlemen at desk was pleasant.
Sergio and Eric have been very helpful and professional. They are a huge plus for US Storage. The unit however had to be swept out as there was so much dust and dirt we could not see the actual floor. Before we could move anything into it. One of the doors is not aligned and difficult to open and close. And there was a large sticky spill. The property itself is almost immaculate. It's Arizona, everything is dusty. Overall because if the guys in the front office I would recommend this torage.
It was conviente to find. The manager was very helpful in regards to what size i needed for my things.
No issues , would use you for any storage needs. Thank you
Very good friendly and explained everything in a good manner
Eric helped me get the storage unit that would work the very best for my husband and I. Without US STORAGE, this move would have been a nightmare! Thanks so much!
I felt welcomed and the service was courteous.
I stored my car here while on a trip. It was such a relief to know that it was safe and didn’t have to worry about my apartment complex towing it. I would definitely store here again.
The store manager, Sergio was extremely helpful and gave us a great deal!
Overall very positive. Sergio was super helpful and explained the whole process and even helped me pick out the right size unit for our home size!
LOVE THE ATTITUDE OF SERGIO...VERY PLEASANT AND CUSTOMER COMPLIANT...I WAS IN A BIG RUSH AND WAS IN AND OUT IN 20 MINUTES WITH A NEW STORAGE...KUDOS TO SERGIO
Great experience. Lisa was very informative and knowlegeable.
I have rented from us storge befor. They are very helpful. This is my secound time renting from them. There staff is Greater then anyother.
Very positive experience. The person who I dealt with was friendly, knowledgable, and helpful. I was able to rent a unit immediately.
Anita T is in hospital and her case manager needs to move her property is that ok
Everyone was real cool, would be a lot cooler if you worked with payment. If the bill is due Thursday and payment can't be made until payday Friday, that should be doable. Other then that I have no complaints. Thank you.
The experience I had with US Storage was great. The staff was always polite and helpful. I would highly recommend you to anyone that was looking for storage.
Bonnie Ainsworth
I had a very good experience with us storage all the employees that I dealt with her very kind and I'm very thankful to Sergio for him helping out in the time of need so I did not lose my storage I would recommend you to everyone who needs a storage thank you Geri Coleman
Overall a good experience
Si portadon muy amable, y profesional. Gracias
The employees were friendly and very helpful. Thanks for making my move easier
I never rented a storage b4 when I went there all good vibes helped me with what I needed I was in and out my time there was perfect definitely gonna remand ppl to go there 😁
Awesome.!!! Very friendly, great location,nice facility. I will recommend this place to family and friends...
I was very pleased. I had a very good experience, sorry I don't remember the gentleman that helped me but he was very helpful and courteous. Very efficient was in and out in less than an hour. Thank you for the good service. It helped that you are open on Sunday. I will recommend US Storage to anyone looking for a place to store their belongings.
They were very helpful and the place is very clean the person that helped me was very helpful by explaining everything to me was very helpful
Cool atmospher nice intro
The person who helped us was really excellent. She was very friendly and efficient. I believe her name was Nicole.
Satisfied with everything.
the manager was very helpful and very friendly, he went through the paper work and rules as thoroughly as he could.
The price is reasonable and the service is great!
Great service and clean,nice to deal with friendly people and got me exactly what I needed for my storage needs.thanks for a great experience.
Jose C. is top notch. He was very helpful and efficient the day that I rented my unit and has continued the excellent service since that day. I am very happy with my unit and would recommend this facility to my friends and family without hesitation. Thank you US Storage and Jose especially for making my move to Phoenix a little easier in such a stressful time!
Friendly and informative. For myself centrally located. The worker Jose was helpful in setting up my app.
I felt appreciated as a customer.
Very helpful explain everything
My experience was very good and price was very reasonable. Thank u Jose for helping us out and being very nice.
The manager was very helpful sensitive to my needs. My original locker had a spill from a previous client and even though it was cleaned it had a odor. I'm very sensitive to soap odors so the manager changed lockers for me with no questions. I really appreciate the service here!
It was very pleasant and professional
Very comfortable and sociable. Lucas is a fine person.