Friendly service and site is secure.
Great prices and large store
It was a very pleasant experience.
Easy to contract and it’s a very nice storage units.
It was painless, that’s great!
I had a very good experience.The man was very nice and friendly. He was very knowledgeable.
It was fantastic. The individual who helped us went above and beyond my expectations.
I have had multiple storage units with US Storage center and whenever i need one the pricing is the best and it's easy to get. I currently have two and although they aren't close to my house it is worth the drive. The area is always clean and safe. I highly recommend them.
Good,
AJ was extremely helpful.
Thank you so much AJ,
Vicki Shetterly
Very casual bit very precise.
We actually used 2.
It was a great experience
I like the gate access which makes it very safe for me to access my unit by myself. The manager Jay has been very helpful.
My experience was very easy and Jay was great to work with.
Everyone was really nice. I was embarrassingly in over my head, and Jay went above and beyond for me. My only complaint was my rent increase for a dusty-ass outdoor unit was a little ridiculous.
Very professional. Easy, quick process, nice area. Thank you for the discounted lock!
Your storage manager was very helpful, answered my questions & offers me an affordable rate for what I needed. Highly recommend this facility, very clean , safe & local. Thank you!
It was 👍 👌 explanations were very precise, you guys prices are affordable for us. I told all I know of US Storage
A j was very friendly and helpful. he showed me my new storage unit.
When I had trouble with my gate code for the first usage, he let me in. So far so good.
Great experience. A.J. was courteous and professional on the phone and in person and patiently answered all my questions. Would highly recommend US Storage to anyone who asks.
Friendly & knowledgeable customer service. Great location for storage facilitiy & very secure and good value for storage unit sizes.
It was good customer service wise. The actual storage unit was full of droppings
Horrible. I reserved a storage a week and a half in advance. For a uhaul and three trucks filled. Went to the office and it was closed. No one could help at any other store. Worst experience ever.
The one thing that should be improved is communication. The rep at the center said he could do a pre-lease and call my son in Dallas to take care of it. He never called my son and I’ve learned we couldn’t do a pre-lease.
All the employees at US Storage were professional, listened to concerns and helped in any way possible. This includes the individuals on the phone to make the reservations and the individuals in the office. The only bad thing is I had to pay two administration fees for the two units I rented because I waited one day to rent the second unit. I felt that they should have waived this fee because I informed the representative that I may need another unit and would let them know within the week.
Good experience. Making the monthly payment looks very simple, too.
Thanks.
Good experience very friendly and helpful.
I already rented from you and you keep contacting me about my"lead". You sound like a salesperson and why would you be doing that in the first place if I ALREADY RENTED? Plus, we were renters with you before and I'm not recommending you until I know you're not going to hack the process up again
This is now my second time using US storage..Great Staff and reasonable prices
Very positive experience. Have used this facility in the past and am very satisfied with the customer service and the cleanliness of the storage units.
Great first experience. Got a unit right off driveway. Easy! When I show my insurance it’ll be a super good deal!
Very easy to sign up.
Moe is very accommodating and thorough, and helped make a change
Clean facility
I called and got online and set up everything. I got a call from someone on the team who set me up. I went to the the storage location with my mover and the manager set it up, left the air conditioning to open things up for us for the first time. It's Phoenix, it was hot but she took care of business in a very professional, friendly manner. I appreciated that a whole lot..
Since I am just starting to use your facilities, I do not have an opinion as of yet. I had filled out the application online and it was easy to do.
The people in the office were very friendly and helpful.
Moe was great to work with, very helpful!
It was a challenge in the end everything worked out but communication was not good at the location customer service at the corporate level was fine but can’t help in many cases.
I recommend US Storage Center as a good choice - they were very helpful and friendly.
It was a very good experience I started the process online went in purchased a lock and talked with the front desk and they were amazing clean units good setup so far so good
My experience was great. Uhaul of Oxnard was on point. Checking out process was simple leads than 15min. I was traveling out of state and they made sure the truck was ready for the drive. No problem la what’s so ever. Very impressive. Turning the truck into Sun City True Value location was just as simple as checking it out. Overall 10/10
Very friendly service and easy access. I rented online and it was very easy
For most part it was easy but had to wait a while for the Attendant to come back from lunch, other than waiting 30minutes to get in my unit it was good.
I stopped by the office and the woman was professional and kind. I forgot to put my lock on the first day, so they kindly locked it up for me until I was able to get back in town.
Fast. . Professional & friendly & patient. Good combination. Thanks.
Was very easy on the website to rent and pay for the storage unit. The first visit to the office was quick with out a hitch.
More help needed at the office. Most people coming there are dealing with a move and are tired..so not having to wait is crucial.
It was friendly and wonderful. The Clerk was very help and understanding.
Mo was very helpful when I rented my unit.
The customer service was outstanding and the level of knowledge was surprising to see that how everything went so smooth at the storage unit. All in all very satisfied with him experience.
Elijah was a great help. We purchased the unit online, and went to the facility when we were free. Elijah was very friendly and precessional and set us up with everything. He drove us to our unit and gave us the gate code. The unit itself was nice and clean. We picked an air-cooled unit, and it definitely is kept at a good temperature. The price point was the initial thing that drew us to this place. It’s a great deal compared to other nearby storage facilities.
The storage unit is nice and spacious for what we need stored. Moe at the desk was very helpful and nice. My father has also rented a storage unit and would recommend it to others.
Moe was so friendly and fun to work with. She answered all my questions and took me through the whole process to make it an easy decision for me. Thank you so much Moe
Good. Gina is my favorite to work with. Good location, good size, good prices.
As more companies seem to be scaling back, this company does more. Office personal were very helpful!!!
Site manager was very helpful in getting me situated with my unit. Very friendly.
Had a great experience they were fast and thorough. I had no issues and I have no complaints
The whole rental process was fast and staff was knowledgeable and friendly
It went as expected. I reserved a space online and when I showed up the young lady showed me where it was. The space was clean and ready to use.
Still on going only wit in first month of rental!
It was a easy process and manager was great
Vivi made my process so easy, considering I in turn through a few answers her way. She explained my options with such ease that it made me choosing what suited me me way easy. The prices are good and customer service is great. I'm very pleased that I chose this location for my needs.
Vivi is great and we’ve had nothing but good experiences
Everything was very easy to take care of in terms of reserving the unit and getting moved in. Office staff is very friendly and helpful as well.
Jose was very friendly, helpful and informative. Unit was clean and ready for us to move in. Grounds clean and secure.
Gina was amazing during my checking into the storage unit. She went above and beyond her duties.
So far everything has been great.
Front desk lady very friendly and website easy to navigate
Very good thank you so much for the help and the great customer service 10/10
Vivi was very knowledgeable, professional and,made me feel at ease. She answered all my questions and took time with me throughout the process.
I have been in customer in the 90's and am happy I came back again.
It was a problem. We rented a storage room and when we went to use it. They had moved us and rented it to someone else. I had to keep the rental truck over night at an added expense and I lost the helper to Un load
US storage has been a lifesaver for our family. We are moving from California and they have been wonderful helping us with the process.
Very accommodating and efficient.
Very professional and helpful.
Friendly staff, clean easily accessible unit
Customer service was outstanding. Tiauna was very professional and personable. The facility is clean and well secured. Their pricing is really reasonable. We felt comfortable leaving our items in this storage space.
I had no issues at all. Very easy getting my storage unit
Experience with US Storage Centers was as expected.
Great! Very helpful and friendly
Very well taken care of - answered all questions and was very professional.
It was good. Jose was so helpful.
Jose provided great customer service by showing us around, explaining the rental process and how to cancel upon deciding to leave. He was very professional and friendly.
Linda was very helpful and friendly when getting me signed up and showing me to my storage unit.
Great staff, Linda and Ty went beyond with customer service.
It was great and Linda was very helpful and knowledgeable about what we needed to do to start our rent.l and find our u it.
It was easy and a very clean facility
Showed up at the end of the day, looking for a unit. Although they couldn't help me that day due to how late I showed up, the next morning I was walked to different sized units to ensure that I got what I needed. Great customer service!
The check in process took way to long. Jose wad off that day and another agent assisted. Jose is always very helpful and knowledgeable. Thanks!
friendly, helpful, courteous staff makes the whole process effortless. hours of business and accessibility are perfect.
Everyone was friendly and very helpful with choosing the right unit and getting everything set up
Due to the age of my mom we had to move her from show low to Peoria, this location was very close to the proximity we're looking for a home and the wonderful lady in the office was a joy to work with so thank you for being there for us.
All good, thankful that the storage unit was available. The attendant was professional and courteous
Jose was great he explained everything to me and was Very efficient
Great! Friendly staff, clean units, good prices.
Easy and effortless great
THEY WERE HELPFUL AND PROFESSIONAL
It was “painless “ and we were treated with kindness and patience. We felt we were appreciated as customers.
Amazing, Jose is super professional, helpful and knowledgeable.
Courteous, quick transaction
Jose was very friendly, informative, and professional. He took his time to explain rates, policies, and even showed me my options.
Jose is very approachable, kind, professional. He took his time to help me understand everything and answered all my questions. Makes a huge difference when you have someone who cares. Also I like the location, location of my storage. It’s the right size.
Excellent experience! I already referred a friend who rented a unit!
I ordered the container over the phone and finished in person. Unfortunately I do not remember the gentleman’s name who assisted, but he was awesome in every way, professionally and personally. His assistance was exceptional?
i had a great experience love the staff jose is awesome super nice guy and very helpful will refer everyone to you .. Thank you !!!!!
The manager, Jose, was super nice and helpful. He even used the golf cart to drive us to see a couple units. Excellent experience!
Jose was great to work with!!
Good! Receptionist very friendly and helpful
Jose is a great person to deal with and great kind personality!!
I like like Jose treated me as his best friend or family.
Great Jose so helpful and always is very knowledgeable
Second time using this facility. Great staff, clean storage units, well maintained, reasonable rates. AgIn, friendly, courteous staff
Very impressed, nit a typical storage experience Jose was very professional and efficient and more than helpful.
I will be recommending this facility to family and friends.
Awesome! Jose, the storage Manager has excellent customer service skills. I was very happy after I signed up. Thanks again
Nice people working @ this location. We lease 2 other storage units for our business & all services are positive. 😁
Great! Easy rental friendly service
Very happy. Easy to get to my space. Very clean.
Jose has great customer service. He was very professional and answered all my questions. Everything at the store to purchase was cheaper than any other that I had researched. It was also very clean.
Great Jose was awesome. He was very helpful with all my question. Put my mind at ease. Place it’s close which was a plus for me.
I cant thank tyonna Smith for helping me with all the information I needed I cant thank her enough I'm a company owner and I rent storage everyday to store household goods for my clients and this is the best storage facility I have come across the office was clean the property was clean and so as the unit I rented everything went well i think I'm going to be a long term customer and once again thank you mrs Smith for all your help I hope you get a raise because you really deserve it because good customer service goes along way in business and again thanks alot.
Have nice experience with Jose. he know is location gave me good advice how to handle the keys for extra person and aloud me to use the dolies to move furniture thank you Jose
The manager (Jose Carrasco) was extremely helpful to me in managing my units from across the country during the pandemic. He responded quickly to my requests for information and assistance, explained everything clearly, offered to assist with donation items, and kept a lot of complex information straight regarding items and units with movers.
I felt confident that my belongings were safe, that the management was on top of my activities, that I could depend on them to facilitate moves and changes, and that I had the correct information and everything I needed to make wise choices. I highly recommend this storage facility because of the excellent customer service at this location.
Very professional and easy process. Willing to work with you to get you into the unit you need.
Jose was wonderful to work with and assisted to get me the very best options he had available.he was courteous and professional and answered al of my questions and got back to me when needed .
Jose the gentleman who checked me into our unit, probably the property manager, was wonderful, explained everything very well and very personable people like Jose make these experiences so much better, thank you
Jose and everyone I spoke w at USS have been so helpful, professional and personable!
Jose kept in touch w me and has answered all questions and given great direction!
It’s a pleasure doing business w y’all!!
I like the facility but access in and out travel isn't as easy. But i do refer your storage facility.
My experience with US storage centers has been an awesome experience it has definitely maxed out my expectations they go above and beyond with the services I give 100 stars 🌟
Tiana was friendly, informative and professional. Jose also was . the price was the best around. Very pleased with my experience with US storage.
The man at the front office was courteous friendly and professional. The 10 x 10 unit is clean roomy and very convenient to access. The unit is just a short distance from my home and the hours of operation are very convenient. I was very pleased and glad to be a patron of your business.
Very positive and friendly
Great! Jose Carrasco was incredibly helpful. Fantastic employee with the public and, no, I don't know him. He answered all my questions, made accommodations, helped me with the paperwork, and followed up with me the day before my contract began. Plus, he gave the referral discount to the person who referred me to US Storage Center.
Jose was great to deal with; he was very pleasant and made the whole process incredibly easy.
Very efficient with our time. We were able to move in immediately
It was good. I did have a problem with the online rental agreement though. I picked the three month rental not the two month rental but when processed it gave me the two month. Not sure if we can change it now? But sure would like to do that.
Yes, you always treat me well. I now have 3 storage units with your company. Jose, your manager is always very professional and takes the utmost care to provide excellent service.
I have had a great experience with US Storage, throughout the process of renting and moving my personal belongings into the units. It started out with a move from out of state. I needed to secure storage units before the moving company arrived to pick up my things and deliver them to Arizona. I inquired about storage units in Peoria. That particular office didn't have any at the moment, but knew that some were coming available soon. I needed 2 of them. So they kept notes available for staff members to see and as soon as one unit became available, they called me right away and i was able to rent it over the phone. Because I still needed one more unit, they kept a watch for another unit, based on my size requirements to become available. As soon as it did, they called me and I rented that over the phone, as well. The moving company picked up my items and was able to drive up directly to my storage units and pack them. This made everything so easy and reduced my stress levels. I had so many items, I needed additional units to store my stuff and US Storage was quickly able to accommodate on the fly. The staff (Jose) is very friendly, personable and helpful. I recommend them highly.
You provided a solution when I needed the most.
I will recommend you for sure
Great, very easy and very resourceful
Excellent service jose was great and he took care of me asap. Very courteous and knowledgeable.
Friendly and very helpful.
Very efficient for sure. Easy process
Very satisfied. Excellent communication from first online inquiry and throughout rental process. Luis was cooperative, patient, friendly and prompt. So far, nothing but positive experience.
Great! Jose has been very professional! The facility is A#1
Jm
Jose and Tyonna are extremely helpful
The facility is very clean and with the contact I had with 2 employees, both were friendly and very helpful. I would most definitely recommend this facility in the future and would use them again myself if I am ever in the need.
Excellent, Jose was extremely helpful and efficient.
Person Tonya may not spell her name right was very professional & helpful.
Staff was very helpful and accommodating!
Very positive experience. Tianna (? spelling) was very helpful and patient with us.
Jose, Property Manager, was exceptional to work with!
Jose was very friendly, knowledgeable and helpful
Very seamless and professional
Experience was great with Jose getting the first space. When I realized I needed a second space the process was also quick and easy. I did have one issue where I needed to return the rental truck and had to unload it later in the evening, I tried calling the center but no one answered or returned my call. I entered before the 9pm closing time but when we were done unloading we could not get the truck out of the gate and returned on time.Had to leave truck and return it the next day.
We were very impressed with the way Jose treated us and explained everything we needed.
Jose was extremely professional, courteous, and the process was very expedient!
Quick and easy process. Friendly representative.
Convenient, quick, good staff, complex feels secure.
Jose was great! Friendly, explained everything clearly, and
I feel that my belongings were in good hands, I am hoping to work for us storage someday
Jose made it easy to sign up! Lots of unit size choices
I love the location, the monthly rent is very competitive.
Waiting to see how effective th A/C is going to work......
We felt great. We had been looking around to see storage centers with the best cost and you guys blew everyone away. Plus it was nice and easy to get our unit.
Jose was extremely helpful
Customer service was great and the ability to rent out a unit was breezy, which I really liked. I would highly recommend this place.
It has been a good experience so far
Friendly service, easy and quick rental.
Your office person was polite and quite engaging. The new rental was convenient and clean.
I was comfortable with Jose. This was his first day at this site.He was knowledgable which made me fill comfortable.
Great service security and clean place I recommended
Quick and easy as always.
Everything was as expected and I was very pleased with the service
It was very easy and inviting. It was also quick (which is great when you have kids with you)!
Good security, open til 9pm, person who got my paper work done was friendly and efficient. He provided good customer service.
Jason thoroughly explained the prices and setup process and ensured all our questions were answered. He represents his company well. I would highly recommend Jason and US Storage Center.
Staff was very knowledgeable and helpful
Was satisfied with the service.
Second time using you u guys have been great
The rental process was very easy and the manager and assistant was very kind and helpful. I would highly recommend using US Storage at this location for your storage needs.
Lucas was great very professional handled everything extremely well . Answered every question and made sure understood everything before sending me on my way ! Thank you Lucas ! Keep it up !
Lucas was super kind and accommodating. Great experience. Easy location for west siders.
I am always treated professionally. The staff at U.S. Storage are always pleasant and helpful. I am very pleased I with my treatment. I rent multiple units and I believe I made the right choice for my rentals.
Lucas was friendly and helpful.
I feel in good hands.... thank you. The attendant was very friendly
Very helpful during a stressful move.
They had climate controlled storage which I wanted. Very reasonable rates. Manager was very helpful.
Real good / easy / the fellow that helped me was great & everything was smooth
Lucas was very friendly and helpful in getting us set up with the right size unit.
Tyonna was very friendly and knowledgeable. There was an issue with my online reservation that she promptly resolved. I had never rented a storage unit before; she was patient and answered all of my questions.
Very friendly. Nice location. Clean area. A little pricy compare to other storage companies.
Great experience, easy to order, and check in. Friendly service. Thank you.
The lady in the office was very friendly and helpful.
US STORAGE aided us with our move. Your agent was very professonal.
Lucas is great. We got everything done quickly and I was able to get on to the actual moving of all my stuff. Not fun, but better than sitting in the rental office thinking about it.
Everyone at US Storage has been great! Would definitely recommend them
We had a great experience. The staff was friendly and helpful.
Lucas called me on the weekend to advise my unit was not locked properly (my mistake). Really appreciate his diligence and extra effort to contact me.
Keep up the good work!
Exceptional customer service! Lucas was very thorough when reviewing our contract, and answering questions. The grounds and the storage unit that we rented were well kept. Would highly recommend 😊
It was a great experience. I put a storage unit on hold via your website and Lucas called me a short time later to confirm. I showed up later that afternoon to start my month to month rental.
Excellent Customer Service. The young lady was professional, helpful, sincere and most importantly friendly. Great experience.
Fantastic! Lucas was friendly, knowledgeable, and extremely helpful.
Everything was very easy to set up and access. The pricing structure is very fair. The employee that I interacted with was very helpful and accommodating.
Everything was handled very professionally.. we got a good unit to store our things... we are very happy.
I had an amazing experience. Lucas has been nothing but extremely helpful and I would seriously recommend this place to anyone and everyone. He deserves a raise for his amazing customer service!
Awesome service. Very clean. Would recommend u.s. storage to everyone.
Your staffs were very helpful and offered good service.
Great customer service. I have only dealt with Tyonna and she was extremely helpful every time. Easy to enter and exit the facility. Seems like it is in a good location too.
Great, very helpful staff
Great customer service. Lucas did a great job.
Good customer service from Lucas.
Lucas, your manager did a great job in taking care are of us. The unit was clean and what we were told it would be.
Thanks,
Sheldon
Very positive, friendly, and helpful. Would certainly recommend to friends and family.
The experience, professionalism of staff, and the explanation of “how it works” was impeccable.
You representive did a great job getting me into a storage unit.
Thanks for your help
Things went very smoothly, as always.
Great value and good service. Would have liked to know about insurance requirements prior to coming in.
Fantastic customer service
The only reason it is not a 10 is that location is an important factor in the selection of a storage unit.
I am so satisfied with this company. Tyonna Gave me fantastic customer service and made receiving my storage unit easy and super convenient. I’ll be referring US Storage Centers to friends and family and I’ll definitely be back if I ever need another unit!
When I called your rental site on 83rd Ave, Lucas was very patient and friendly.
He provided all of the information I requested regarding rates.
At the first visit to the storage location, Lucas was very professional.
Treated very well. The young man who took care 0f me was very courteous, and considerate of an elderly lady. I was very pleased with the service when I left there.
It was excellent, very thorough and quick.
Quick and easy, Digital payments, quick responses to phone calls, happy people in the office!
The site Mgr was very knowledgeable and customer focused.
I moved from Kentucky and had driven 3 days to get here. You guys were amazing! The service and kindness was wonderful. It was a situation that could of turned very sour had it not been for your company. Thank you
Very pleasant experience with personnel and storage area condition.
My son-in-law moved my things into the unit and he said all went well. 😊
Very good! Very helpful! Easy access and affordable!
It was easy to get what we needed! Thanks!
Very nice and friendly staff
Lucas made the process of finding the right size storage unit very easy.
My experience was amazing. The staff helped me get into my unit when the slide was stuck, were always super friendly. Angelina and Iesha were so friendly and helpful.
Treated with respect and helpful
Lucas is the most professional , understanding person who was a absolute joy to work with during this stressful time if moving.
Polite customer service
Easy sign up
Empoyees are extremely helpful and pleasant.
When I was searching for storage, Todd was most accommodating and enthusiastic. Because of his high level of sincerity, I chose U S Storage, the third company visited that day. No need to go to another.
It was easy to rent a storage unit, and the property manager was very helpful. I am glad i stopped in before i actually needed the unit,however, because the property manager does NOT carry a phone with him when he isn't in the office during office hours.
Easy access, clean, friendly.
I had no issues with US storage. Customer service was always good & polite. The price increase did influence a sooner move out.
Good experience. I'm a returning customer.
Lovely conversation and recommendations!
Very organized, clean. Superior, personable front desk employee!
well managed. easy access. no complaints here.
I would recommend this US Storage to anyone. Lucas was great and helped us out when we needed an additional unit.
Thanks, nice job by the staff.
Excellent experience and customer service from start to finish. Very Clean units and property.
Very friendly, courteous staff. Nice rental area and convenient.
Nice clean secure facility. Staff is great.
Lucas and his staff are tremendous they go above and beyond to take care of the customer
You guys were very flexible and professional with us all the time. Todd did a great job and we appreciate everything. we just didnt need the storage unit anymore. Thx
Great customer service!!! Easy to use facility.
My storage unit was clean, accessible. I moved out because of price increase which made
Very helpful this was my first time renting a storage unit and I was very happy with the process.
We were very pleased with our experience at US Storage Center. I would absolutely recommend them to anyone! Thank you Lucas
Helpful staff answered all questions and were very friendly and personable. Unit was best value for space, access, and climate controlled
Lucas was helpful and friendly. I felt comfortable knowing I would be leaving my items in a safe and clean facility.
Used them before and had no problems so I came back.
Great customer service @ fair price.
Awesome service: did everything quick and easy
My family has rented from you on and off over the last 10 years and always get best service
Excellent. No issues. I would use US Storage again and would happily recommend the company.
Great experience. Quick and easy to rent a space. Perfect for what I needed.
Our experience was very positive. We were able to rent a unit quickly for a fair price. The unit was clean and the service was excellent.
Lucas and the staff are just wonderful. Helpful in every aspect of my first time storage experience. Awesome Liz Dempsey
Lucas is a great person.. professional knowledgeable and kind...great storage facility
They have been very helpful every time I have gone in. They made it easy and quick to rent a storage unit. No issues or complaints.
It was great - the staff was always friendly and helpful, especially Tod, who went out of his way to help us. If we ever need another storage locker it will be at your 83rd Ave. location.
Terry Kise
LUCAS has been very accommodating. Thank you
Dealing with the property manager was a joke, but your weekend person, who's name is Angelica, or something like that was amazing. Although we didn't want to stop using this storage center the PM did not do anything to prove he wanted our business. The weekend we were moving out we stopped and talked to Angelica and she was amazing. She hooked us up with another unit right next to our current unit and mentioned our homeowner's insurance, which saved us money, but more importantly is that she wanted us as customers and couldn't have been more providing. She saved our business with you hands down. Yes the PM called and tried to make things right after the fact and I was still upset that he said different things when he knew he messed up. He did also come by to apologize, but why could't it all have been done the first time? I worked out again thanks to Angleica. We like your center and want to continue to store our stuff there. The place is clean and very easy to access.
Friendly staff, safe/secure area.
We came in from out of town and found ourselves in a difficult situation that we did not anticipate and your staff did a wonderful job of getting us the proper size unit in a courteous, friendly, and efficient manner. Everything was very easy to take care of. Thank you again.
Great storage! Easy to access, safe & secure.
was moving from out of state site manager Lucas Olivera was extremely helpful