Jay hooked me up
Hello Clark, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
AJ was a wonderful help with getting a new unit. The process was really quick and efficient! I appreciate his help tremendously.
Thank you so much for your kind words, Dustin. We really appreciate you taking the time out to share your experience with us.
Moe was very helpful fast and efficient as well and friendly.
Hello Oscar, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Ray, your feedback is highly appreciated. Thank you so much for the review!
Hi D, we appreciate the rating and are glad we could provide you with a positive experience!
Moe was very helpful and made the process quick and seamless. The location is convenient and so far so good. Update: Price went up almost $100 in the 2 or so years I was there so it’s pretty expensive but otherwise I never had any problems and it’s pretty quiet and uneventful which is a good thing for a storage facility b
Hello Troy, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Jay was the most helpful person, I came in and my reservation did not save but he reassured me he was going to make and reached out to his district manager on a Sunday. By Monday I had my unit at the discounted rate as I signed up initially. Very pleased with Jay’s customer service.
Hi Amanda, we appreciate the kind words and are glad we could provide you with a positive experience!
Had a great experience everything went so smoothly definitely recommend 5 stars
Hi Michael, your feedback is highly appreciated. Thank you for the review!
AJ was polite, supportive and helped me get my race car out and ready to ship without bothering other customers
Hello Aaron, thank you so much for leaving us a great review!
Wonderful to work with from to start to finish. Everyone we worked with we're amazing.
Hi Nancy, we are thrilled that you had a positive experience with us!
AJ, the onsite manager, was great. Very easy man to deal with and the process you guys have is quick and very much to the point.
Hello Thomas, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
AJ was so great! Very helpful! Made the experience super easy!
Awesome place, friendly staff and prices are great. Would recommend to anyone needing their services.
Hi Donald, we are thrilled that you had a positive experience with us!
AJ made everything very easy. Highly recommended!
Thank you so much for your kind words, Riley. We really appreciate you taking the time out to share your experience with us.
Jay was great in getting me setup quick, thank you
Hi Yolanda, we are thrilled that you had a positive experience with us!
I had a great experience renting a unit from AJ. The process was quick and smooth. The unit and facility are nice and clean. Definitely recommended. Thanks for the help!
Hello Tim, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I have used US Storage Centers on a few occasions, while moving and during renovations, and they have always been helpful, friendly and courteous. Thank you!
Hello Patrick, thank you so much for your kind words! We appreciate you sharing your experience with us!
The rates are some of the best around, Management are friendly yet hands-off, reasonable policies, etc.
AND, the guy I spoke to helped get me a deal on a slightly bigger unit that would fit an inoperable vehicle my Old Man would have otherwise had to give up on.
I only got good things to say. Aces.
Hello Cassius, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Jay was awesome and helped us find a unit that fits our needs and the property is very clean. Im very happy i found this place
Jay took care of us, great service
Great prices! Excellent customer service! Highly recommended U S Storage.
AJ is very polite and helpful every time I talk to him.
Very clean and friendly. 10/10 would recommend using this place.
Excellent and secure place to store your stuff. It's clean, and the guy was friendly. I really recommend using this place!
A great storage facility to store your stuff short or long term I am there every Sunday and Monday so call us or stop by and I will give you a great deal
David I wanted to post this yesterday and I spaced! But he was very informative, great customer service!! I would recommend anyone to this storage facility.
Stephanie was on property today filling in and she took the time to help me out so much despite her about to take a lunch. Thank you so much!! Y'all are awesome!
Friendly service, will recommend if I know anyone that needs a place for storage.
Great place to store your personal items. Very clean and great prices. Jay was very helpful and kind working through the contract details. I would definitely recommend US Storage.
Jay, was awesome and very nice.
Jay was very helpful and kind helping me get my storage unit!
Jay really helped me out. Really professional and a pleasure to work with.
Would definitely recommend this location. Corraima is awesome.
Great customer service, very friendly staff, location is great and the facility is extremely clean. We also like that all the units are very easy to access. No elevators or stairs. The price is fair too. It's one of the best around.
Very clean storage rooms. Very accessible. Office was very friendly and quick.
Great place to store your stuff! Make sure you talk to Jay. He is awesome!
So far so good. The property manager, AJ, was really kind and helpful.
Jay was awesome. He was very helpful and the place was super nice. I highly recommend using this place for storage. Make sure to ask for Jay!
Very professional. Thanks Jay for the discounted lock!
It is a good place but not the easiest to get into as you have to go past it if you are on 91st Ave going south bound and u-turn and come back to it. But it is clean and quiet.
Hello Dawn, thank you for your feedback. We're glad to hear that you found our Peoria facility clean and quiet. We understand that accessing our location can be a bit tricky, and we appreciate your patience with this. We would like to further connect to learn more about your recent experience with us. At your earliest convenience, please email us at
[email protected] with more information about your visit. We look forward to speaking with you.
Aj is wonderful, quick easy process!!
I love this storage place, they have excellent pricing and amazing service, their employees are super nice, especially jay, he's really funny and considerate!! the place is nicely cleaned up, and organized, the units are nice and air conditioned and I just loooove everything about this place!💕💕
Jay was great to work with and made sure we understood everything !
Jay is the man. Gave us a great deal. Highly recommend it.
Super nice guy! Made quick and painlessly get saved!
Very friendly great price clean unit 👍
Jay was super helpful getting me set up for my first unit at this location. You rock!
AJ was super helpful, nice clean unit. Thanks!
Great experience. A.J. was courteous and professional on the phone and in person and patiently answered all my questions. Would highly recommend US Storage to anyone who asks.
Jay was fantastic. Took care of evething we needed and did it with a smile.
Jay was great. Thank you for helping us out
Jay was great I got everything I needed very pleased
Jay was great and helped me out when trying to figure out which storage my mom would need. He was very patient and understanding with our needs.
Jose was a great help even helped take stuff off my truck I would definitely recommend this storage.. thank you Jose for all your
Jay helped me out. He was easy to talk to and set my unit up with ease. Definitely recommend this facility to others looking for extra storage space!
Jay was such a help and super nice about explaining the process and procedures with U.S. Storage.
Marko was super helpful. Exceptional customer service:)
Ben was super helpful!! Highly recommend this place for your storage needs!
So nice and professional!
Yolanda Was Very Helpful, she was able to help me get the storage i needed for the price i was looking for. Highly recommend her..
Moe was super helpful and friendly. Got us where we needed to go 😁
Very easy setup and 50% off first three months. Moe made it quick and simple to get our unit. No hidden fees and great customer service. Makes the move so much easier.
Nor was a great help, made the process easy.
Moe was such a big help! I was confused because I didn't understand how the unit didn't have air conditioning but was cool, and Moe was super nice and transparent and explained to me the difference between the two. I asked a lot of questions, and she was patient and made sure I understood.
Awesome customer service from Moe. I told her the amount of items I had and she picked the perfect size storage for me. Great pricing for air cooled unit much cheaper that a/c units in the valley.
Yolanda was great! Thank you for the water.
I had an amazing customer service experience with your employee Moe. She was incredibly knowledgeable about the units, kind, and very welcoming. Thank you so much, we appreciate your hard work! Have an amazing day!! 🤩
My experience was very pleasant I believe her name was Moe and I also dealt with Jose both were great people very nice polite and. Very helpful... They accommodated everything that I needed thanks again
Quick easy and up front. Mo is good at her job, thanks!
The service was great. Moe did great job with explaining everything to us.
Moe was very helpful and nice.
Good location excellent storage I'm pretty secure facility
Great customer service ! Nice affordable place !
Very friendly service and easy access. I rented online and it was very easy. Jose was great!!
Awesome customer service from Robert. I told him the amount of items I had and he picked the perfect size storage for me. Thanks Robert. Recommend
Moe was great. She had everything for a new rental done fast and answered my questions quickly.
Gina was very helpful and very nice
Gina is was a wonderful help it was absolute pleasure.
Moe Richards helped me check in for new unit. Quick, friendly, and efficient. 5 stars
Prices cannot be beat. The facility are not the best, but I keep good back for their lowest prices
Awesome customer service!!!
The manager was very helpful, very attentive, and explained everything. Make sure to answer all of my questions. made the process so easy. I would definitely recommend this location to anyone looking for a storage unit in the area. Thanks, great job!!!!
When I was unloading my uhaul at storage the manager, moe was really polite and extremely professional.👍😁
Customer service was great! Very clean
I came in to ask about a storage unit pricing and what was available and I was helped by Moe and she was super nice and extremely helpful with everything I needed. Thank you so much
Moe was wonderful!! Incredible service! Get a storage unit here, it’s worth it!
Kind, quick, efficient, knowledgeable! Thank you !!!!
Moe was fantastic thank you for showing me around all the different size storage
Mo was great! Highly recommend!
This facility is fantastic! Moe is so helpful and friendly. I’ve been here for many years with my job and she is top notch. Communicates so well and goes above and beyond. Very happy
Moe was very friendly and knowledgeable about the facility. She made the process super easy
From the first tour with Mo, to the handling of payments (grace period) and through the move-out, this was a pleasant experience. In the time since Mo has been managing the amenities like the front desk and bathrooms have been upgraded. Good job!
Moe was very detailed with information about the unit, very informative, quick & easy to set everything up 💯
Great customer service, Moe did outstanding job, highly recommended
Very helpful and a pleasure to work with!
Mo was very helpful, took care of us promptly and with a friendly attitude.
Very easy leasing process, and great pricing. Moe was very helpful and pleasant to work with. They also sell anything that you might need for moving. Will definitely recommend.
Great place! Convenient access. Good price. Thanks, Moe.
great communication. Clean facility. Moe is awesome!
Moe was excellent in helping us find the right size storage to meet our needs. She is awesome and this place is conveniently located
Alisha was very helpful. He greeted us, asked if we needed water, and helped us with everything! Please look into giving him a raise or some kind of recognition. Thanks!
Moe was very friendly and helpful
Moe was great, Great service, Nice Facility.
Moe was friendly and knowledgeable. Great customer service and the facility was nice and clean.
Robert was at the Desk and helped me with every question I had. Very professional and a very nice nice guy! Would recommend for anyone needing a clean, safe, and secure unit! Will recommend to friends and family. 5 stars
Moe was very helpful and friendly.
Moe was very helpful, professional and courteous!
Mo was super friendly and helpful! Got me what I needed very quickly and was pleasant throughout our interaction :) Felt safe the whole time (2 years) that I used this storage unit!
Amazing costumer service , and and helpful
Moe was very helpful and Easy to work with
I like this facility. Always come back to rent here.
Gina is the best she helped me transfer to the right unit. She has the best personality to. Thank u gina
Extremely happy with the price and service. Gina was super helpful!! Definitely recommend this!!
Moving across country we arrived the day before Thanksgiving just before close and when the computer systems were down! Gina was still able to help us out through her hotspot and save us from being stuck! Excellent location and clean units. Very Thankful and highly recommend.
My husband got a new job in Arizona, so we had a quick turn around to find a place and relocate states. I called around storage facilities near our temporary address and got Gina. Right away I knew where we were renting! Gina was so friendly and felt like an old friend. She answered all my questions and then some, and took some of the stress off our chaotic moving schedule planning. Thanks for everything, Gina!
Very professional staff, and the prices are very good.
I would highly recommend Us Storage Center in Peoria. They had great rates and both Gina and Jose were awesome to work with.
Gina was great! Easy check in and very helpful!
I came in today with my brother who rents here and immediately noticed how nice Gina was to other customers including my brother. Her personality alone would have had me rent here. Keep her around she’s great
great service the worker gina was really friendly and nice and was able to answer all the questions i had
I needed a unit for storage when I went in to talk and see them Gina was extremely helpful answering my questions and showing me the units. I feel comfortable storing my stuff here.
Rented here today with Gina. Shes so enteric and great personality
I will send my friends here to see her... u are awesome Gina
Gina was great, very helpful and enthusiastic - definitely would recommend!
Super simple an quick! Gina got me in and out for a great price. Gina was very informative and I thank her for that! It's going to feel good to have a clean garage with a storage unit to store more of my possessions in. Thank you!
The facilities are currently under construction but, despite the inconvenience, Gina was very helpful in finalizing my agreement and getting me into the unit. Thanks, Gina!
Great service very friendly and transparent
Been with US Storage about seven years!! Everyone has always been nice!! Especially Moe!!! She is so sweet kind and very helpful!!! Thanks Moe 😊
I obtained a locker here and the process is really smooth and quick with help of Moe. I really appreciate her help in getting things done.
Moe, has been great she was very helpful.
Moe was very friendly and helpful! Great prices and hours of operation. Unit is much larger than expected, really pleased!
Good customer service. Moe helped out a lot and was informative.
Moe was super helpful, great customer service.
Good prices, nice and clean facility. Moe was very helpful and friendly! Would definitely recommend this location.
Great place, and Moe made it better. Moving and storing is hard enough, but every once in awhile, you get great service and it's appreciated!
Mow was very kind and helpful. Would recommend her for any position!
Very nice and very affordable
Emily did a fantastic job setting up my storage and explaining everything in detail. Top.
Moe was great!! made getting the storage unit easy and quick. thanks Moe!
Just Moved my things out of US Storage Center Peoria Location and I have had an awesome experience with them my belongings were kept safe and the staff were very helpful and polite throughout my time renting my unit. US Storage Centers Peoria Location is my go to if I ever need to rent a Storage unit again and I definitely would recommend US Storage to others in search of a storage location They really
do go above and beyond with their services. 🌟🌟🌟🌟😊😊😊😊
Thank you for everything you have done for me US Storage Center (Peoria Location) I truly appreciate it and am very grateful for your help and support.
Vivi has great service highly recommended
Great service, friendly staff, convenient hours!
Vivi has great customer service. . Really takes care of the people here
Very nice and great customer service we got from vivi
Super friendly and nice
Great customer service, I recommend coming here if you ever need storage. Wasn’t ready to commit at the moment but Vivi made me feel welcome
Vivi has the best customer service, she was very accommodating and pleasant to work with if you need any storage needs this is the place to go to
Moe was very helpful with everything we needed.
Moe was fantastic and helped me with everything I needed.
Jose was very friendly, helpful and informative. Easy to work with. Safe and secure storage unit with many size options.
Gina was amazing in helping us checking into our storage unit. She above and beyond her duties to help us.
This place is always so clean the managers here are great !!
I would really recommend this place to anyone. It's safe. Clean and affordable.
Gina was awesome! She was fun to work with and I got a great discount!
The location is clean and units are easy to access. Jose is a great help and helped us choose the right unit for us. Thank you A+
Jose has the best customer service. Thank you
Amazing service 10/10 recommend clean professional and solid service ac units very well maintained could not be more satisfied!
They really nice customer service
They have been so great … they are cheerful and made everything so easy
Great service thanks Jose
Thanks José for the unit I was recommended
Highly recommend Jose and Us storage
I highly recommend this location. It is clean and prices are competitive. Jose has the best customer service!
Come and check the property highly recommended. Jose is the best!
Thank you Jose for all your help, Best customer service!
Buen servicio Gracias Jose
Jose was great, he helped me out with finding a unit that fits my needs. He was understanding of a miscommunication that occurred with the main contact center and offered great customer service. Unit was clean.
Excellent service!!! So nice and friendly!!!
Best storage location. Come see Jose
Jose and Viví are the best
Great service come see Jose
We reserved two units online prior to our visit. Once we arrived we were helped by Jose who was very nice and extremely helpful. He made our experience smooth and easy, thank you!
Kind and friendly service at this location
Vivi was very knowledgeable, professional and,made me feel at ease. She answered all my questions and took time with me throughout the process.
I have been in customer in the 90's and am happy I came back again.
Always very helpful, and attentive!
Great service friendly Vivi was excellent
The guy working the front was very helpful. He told us a good way to park to be out of the way and he even brought us water. Thank you and I would recommend this place!
Yolanda is a great worker.
Awesome experience even though it was super temp.
Quick and convenient move-in process, reasonable price and great staff! Would rent here again!
Sofia was very helpful and courteous. With her help my move-out process was quick and easy.
Sofía was very happy yo do fisrt renta of te new month veryhappy yo léase in this crear clean facility
Sofia was very professional and had good customer service.
Personal service & extended work hours a plus!
Thank you Gina! You were so helpful and sweet! We got what we needed and more, I highly recommend using this storage. And great prices.
Awesome and friendly service. Affordable rates!
Got me in quick and they gave me couple months 50% off. Month to month good pricing👍
Best units. Fair priced. José is very friendly and is a very good fit at what he does. Thanks for all the help
Easy access and always clean
Very friendly and efficient. Transparent with great customer service. Answered all of my questions.
This place is great! So helpful and convenient!!
Tyonna was was very nice, friendly and helpful. I’d recommend this place to others who need to store their things.
Linda went above and beyond with her customer service in getting me another storage unit. Nice to deal with friendly people during the stress of moving thanks Linda
Linda did a great job of helping me close out my rental.
Linda was fabulous and courteous and a very helpful and made it really easy to get to my u it.
Manager Jose is amazing! Takes good care of property and makes renting a breeze! Very patient with all of my questions, made sure I was comfortable with the whole renting process. Thanks again Jose! 5 stars hardly seems enough
Gina is awesome! So helpful and friendly! Love using US Storage Centers!
Very helpful gentlemen Jose, showed me a couple spaces and provided best unit for my interest.
Jasmine and Linda were spectacular.
Sara was extremely helpful and friendly! Helped us get our unit up and running in no time. She's a valuable asset to US Storage Centers. Great location and secure.
Jose thank you for your exceptional service, will be recommending US storage to family and friends.
The place was well maintained, clean, and awesome and professional customer service by Jose very helpful always with a smile and willing to help when needed. Thank u
Very personal service. The manager made sure my reservation was kept and he registered me and prepared me for the unit in a very friendly way. I would strongly recommend this facility.
Affordable prices and great customer service. Jose is very courteous and always greets me with a smile whenever I stop by.
I am very happy and pleased with the service that was provided by Jose. Great customer service experience!!!!
Very friendly staff and great prices. Jose provided great friendly service.
This place is wonderful and the person at the front desk Sara is kind and friendly at the Peoria location 💫
Best service!! Best prices!
Jose was very personable and made me feel very honored as a customer, I feel that my belongings are secure and in a safe and easily accessible place. Great experience! Great people!!
-Joseph
I had a great experience with location! Customer service great! Very helpful!
Always clean & safe. I have 2 units here & staff has always been accommodating. Your treasures are secure here. Thx guys.
Excellent experience! I already referred a friend who rented a unit!
Wow Where to start I really Love this place best customer service I have received for many years Jose Carrasco is very professional and understanding to your needs and very knowledgeable it was a real pleasure meeting him and working with this facility the only thing I wish I could was give them more than 5 Stars ... Bravo you have earned my business from now on... I will refer everyone to you ..........Thanks Again !!! Jerry Driscoll
Very professional and would recommend to anyone. Two thumbs up
Great and affordable storage. Jose was very helpful. Highly recommend.
Nice facility. Jose was very nice and informative.
Came through this place looking for a storage room. The person I spoke to on the phone extremely helpful, was very knowledgeable thanks for the help.
People are friendly and will help you any way they can..place is very clean as are the units.i highly recommend this storage place.thx.for the help.
The customer service from Jose was fantastic. He listened to our needs and gave us various options to consider for our storage opportunities. Jose was always available, very knowledgeable and very easy to communicate with. The facility was clean and modern. The pricing was competitive. We look forward to having all of our storage needs taken care of by Jose and US Storage. I would recommend Jose and US Storage to any of my friends and family. Jose is just the best.
This storage is amazing!! Clean property, helpful & friendly staff, pricing was excellent as well. Truly a five star experience. Highly recommended place to store your things. Thanks again Jose for all the help
Jose has great customer service. He was very professional and answered all my questions. Everything at the store to purchase was cheaper than any other that I had researched. It was also very clean.
I really recommend their service, Jose Carrasco was so helpful, kind, and polite,
Go and check them out you won’t be disappointed.
Jose is great in finding solutions I recommend him.
Every time I come to this storage place I always have a great experience with Jose Carrasco. I highly recommend coming here, he always goes above and beyond to accommodate and keep his customers happy.
I went to the storage today and Jose Carrasco went beyond on meeting my needs he was very helpful and answered all my questions (:
Beyond blessed with his help!
Every time i go to this location Jose Carrasco is very helpful. He is great in finding solutions i recommend him.
I wanna say thank you to tyonna smith for helping with all my storage needs she did a very great job and thank you for all your help
thank you for your professional service Jose
Thank you Jose (manager)for helping me with my storage needs. If you live in the area stop by and ask for Jose the manager and he will help you with all your storage needs. Us Storage Centers.
The manager (Jose Carrasco) was extremely helpful to me in managing my units from across the country during the pandemic. He responded quickly to my requests for information and assistance, explained everything clearly, offered to assist with donation items, and kept a lot of complex information straight regarding items and units with movers.
I felt confident that my belongings were safe, that the management was on top of my activities, that I could depend on them to facilitate moves and changes, and that I had the correct information and everything I needed to make wise choices. I highly recommend this storage facility because of the excellent customer service at this location.
Very professional and easy process. Willing to work with you to get you into the unit you need.
Thank you Jose, awesome & knowledgeable!
Had a really good experience with this place. Jose is great - one step ahead and made sure we were settled in. Highly recommended!
I like this place for the security & the people are friendly. Prices are a bit higher but not that much.
Jose C. did an amazing job
Very efficient. We were able to move into our storage immediately after a few signatures. The storage unit was clean. The space we got was perfect for everything we needed it for. Would reccomend.
Hi Eric, thank you for your rating. We would like to take the opportunity to speak with you further to learn more about your recent visit. Please send your best contact number to
[email protected] and a manager will reach you shortly.
I have had a great experience with US Storage, throughout the process of renting and moving my personal belongings into the units. It started out with a move from out of state. I needed to secure storage units before the moving company arrived to pick up my things and deliver them to Arizona. I inquired about storage units in Peoria. That particular office didn't have any at the moment, but knew that some were coming available soon. I needed 2 of them. So they kept notes available for staff members to see and as soon as one unit became available, they called me right away and i was able to rent it over the phone. Because I still needed one more unit, they kept a watch for another unit, based on my size requirements to become available. As soon as it did, they called me and I rented that over the phone, as well. The moving company picked up my items and was able to drive up directly to my storage units and pack them. This made everything so easy and reduced my stress levels. I had so many items, I needed additional units to store my stuff and US Storage was quickly able to accommodate on the fly. The staff (Jose) is very friendly, personable and helpful. I recommend them highly.
Jose is the man. Ive been a renter her off and on for 20 years. Always smooth.
Custumer service was awesome. JOSE Carrasco very knowgeable and professional. Storage units very clean.
No issues quick professional service.
I have had the pleasure of working with Jose and I always get the best professional service and insurance that my belongings will be secure at US Storage Centers. Thank you Jose and US Storage Centers for you availability.
Jose is Absolutely The Best! His professionalism & customer service skills are out of this world. I had a couple of issues at a different location and he went out of his way to help & make sure I was taken care of... Thank you Jose for all of your help!
Thought the storage units were connected and they were not. They are only next to each other. Good price though.
Awesome customer service at the 83rd Ave location. Jose is extremely courteous and professional. He will work hard to ensure your requirement is met!
Good service & great ptice
Everyone that works here is awsome!!
Amazing customer service!! Excellent experience. So happy to be in such a great place!!
This place was like being home! Very professional office. Jose! Thanks for helping me get my things outta hell and home. I would recommend for sure
Great custumer service .Jose Carrasco very kind and helpfull.
José was really helpfull.great service.
Jose Carrasco is a profesional and knowledgeable workers at storage . He help me find the right storage size . Thank you Jose . You save the day .
Staff is exceptionally helpful and accommodating. If we ever need a storage unit again it will be this one!
My overall experience has been great. The staff has been incredible. They’ve earned my highest recommendation. I’d use them again.
Very helpful and friendly and easy to use
Manager very friendly and helpful and will go the extra mile great customer service
Very friendly and informative
This storage unit is very clean and professional.
Really nice place afford and friendly.
Excellent Service at this location. I recommend it to everyone!! Jose has been helpful.
Jose is THE BEST! He was able to give me all the help I needed to select a new storage facility & lower my bill & save me & my family so much $!! Perfect timing too, right around the holidays! The level of customer service he provided for me both over the phone & in person is truly untouchable & getting more & more uncommon to see. So, it was truly refreshing to have such a continuous pleasant experience! ☺😊 we move in today!
I have always been treated with courtesy and professionalism by Lucas. I recommend this business.
Convenient location, can get in until 9pm any day, secure property for your items.
Lucas and staff are fabulous to deal with...we came out of state and had several units rented for several months..would use them again!!!!
I just rented my storage space, but so far everything has run smoothly! I am extremely happy with Lucas, who took me through the process step by step and explained everything in great detail! I believe he goes above and beyond.
I will recommend this storage facility to friends and family.
Lucas was a great help. No issues.
We purchased and air conditioned 10x10 unit for a great price! They were running a deal which made it one of the more competitive storage unit places in the area. Lucas was very helpful as he showed us the space and made sure all questions were answered! A stressful situation made easy!
We were here for about one month. The unit was the perfect size and price. Lucas was extremely helpful at getting us into a unit and checking us back out at the end. We will certainly recommend US Storage Centers to anyone who needs this service. :)
Fantastic place to keep your extra stuff. Clean, good customer service, cool storage, secure, safe.
Got a couple of storages with these guys and they are excellent in their customer service. They are very friendly, professional and affortable. Both Manager Lucas and Assistant Tyonna are amazing staff members
Very helpful during a stressful move.
I have used this storage facility many times over the years and I have always found them to be very reasonably priced and have never experienced any problems. Will definitely use them again if the need arises.
Manager was very personable and they have great rates on their special
Good Deal!!
Lucas was awesome 😊
Conveniently located, easily accessible, friendly and helpful staff, and great rates!
Great self storage facility! Fair pricing. Clean units. Lucas in the office was polite, attentive and helped me solve problems I was having in regards to moving things and storage units. Highly recommend.
Lucas was very accommodating for us. I have no qualms recommending this location to anyone needing convenient safe storage.
I've used several storage facilities in several states over the past 3 years and The customer experience that US Storage delivers is second to none. Lucas did a phenomenal job in assisting us with the move in and in referring us to movers on the way out. When and if we need (or any friends need) storage assistance in the future, you can be sure that we will use nobody else besides US Storage - Lucas, thank you again for everything! Donn & Lynn Wells
Easy process, friendly service, nice, clean facility.
I decided to go with US Storage for price and Lucas was able to help with everything including discount he was able to give me. They out beat every storage competitor in a 10 mile radius. Nothing but great service and exceptional customer service!! I would use their services again in the future.
Clean location, great experience with staff!
From the beginning of my contract with u s storage Lucas and his assistant have been very helpful. Lucas especially was reassuring when our movers failed to pack our unit properly. He allowed for upgrading to a larger unit and was very kind. I tell everyone that’s looking for storage to check out U S Storage. Because I know Lucas will treat them right! Thank you.
Great place. Very reasonsble price. Very nice & sociable manager.
US Storage had the best deal out of the nearby storage facilities. The location is convenient, access is easy and the unit is exactly what I needed! Thank you to Lucas for helping me get set up.
Lucas was great!!! Thanks for all the help. I would definitely recommend this facility to anyone. Great experience
Great service. Kind and respectful. Lucas was understandable of my circumstances! Would return in the future!!!
Awesome management and fantastic customer service!
Our storage unit was exactly the size needed at a very good price. Lucas the Manager very knowledgeable and helpful at all time! Nice clean storage area and unit. Very good location for Westbrook Village homeowners.
The customer service was excellent!
Clean and safe facility. Competitive pricing and no hidden fees.
Lucas was always amazing, even on my last day of needing their services, he was there sweet and kind! Thanks for the 3 years! Maybe see you in the future if we ever move back!
Just got a storage unit here today. Lucas was very helpful and it was a great experience
I rented a storage locker there for over 5 years, and never had one complaint of any kind. Clean, not a drop of water and not one bug! Lucas, the manager, has wonderful customer service skills! I'll be back if I need to store anything again,
The facility is clean and the manager is Lucas great to work with, he explained everything upfront. We were able to get 2 storage units at a reasonable price. Would use this place again and recommend it to family and friends.
Lucas displayed great customer service and professionalism. He was very helpful and knowledgeable and I look forward to continued business with this company!!
Great storage facility, clean friendly excellent customer service. Thank you Lucas
This place it great. They had the perfect size for my trailer. They were knowledgeable and friendly.
Lucas was great and very helpful and courteous!! I would definitely recommend using them.
Got a great deal on rental. Staff is extremely attractive to who is coming in and out of property. Office staff always pleasant.
Great customer service!! Always will to work with you. Veto professional!!
Lucas very friendly and informative. He made the process easy. I would recommend this place to others.
The facility is very nice. We were given a nice discount for 5 months. Lucas was friendly and helpful. Did not know we would need to purchase insurance but it was inexpensive.
Lucas the manager was awesome, very informative and helpful. Their prices were great compared to the other locations around us, with availability to move in that day. Setting up the account and closing the account was such a breeze with no hassle or upsaleing!!
Good service. Easy move out.
I went through and read most of the reviews and took note to read all of the reviews that were less than 3 stars. I can’t speak for those customers because I don’t know their circumstance or their situation. I can only speak on my behalf and my experience with the facility, the property manager, and my storage unit. I wish I could give this place 10 stars! Lucas, the property manager, has been so gracious to me and is a fantastic communicator. Twice now the trucking company who dropped off my shipments did not communicate well with me but whenever they showed up Lucas communicated with me, listened to the situation, and made sure to take care of the situation with professionalism and utmost customer service. I needed a storage unit upgrade and he was prompt and gave me a tour of the new unit right away and ensured that it exceeded my expectations. I’m sad that I’ll be moving locations soon because Lucas takes such good care of me and other customers, but he’s already put in a good word to the next storage unit facility I’ll be transferring to!! He really goes above and beyond to take care of his customers. If you’re looking for a well run, friendly, professional just personable place, US Storage Centers Peoria is the place to go to. Thank you so much for the amazing service!!
Everything so far is great. The staff is very friendly and getting everything set up was very easy.
Hi Chris, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
Very good service, I recommend this facility to anyone who is looking for friendly staff. The manager Lucas & Tyonna are great workers. Would use them again! A+I'm
Lucas will do whatever he can to help his tenants- prices are comparable to other storage units in the area, but customer service is important, and definitely not lacking here.
Lucas, the Manager, was wonderful and very helpful. My biggest issue is that they are constantly changing their rates and, I know this is a corporate decision, as this was told to me by several former employees. The constantly changing rates are the only reason I gave 3 stars, otherwise, if they keep my rates the same for 12 months, I will up my stars. The facility is immaculate and the staff is friendly and helpful.
Hi Patrick, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
They were very professional and helpful. I would definitely use this storage again.
I would recommend this US Storage to anyone! Lucas the manager helped us out when we needed an additional unit immediately. Great customer service!
Great service, 24 hour access, storage for recreational vehicles. Great service (did I already say that?) good prices a bit below competitors in the area. Feels super secure.
This is my second time renting at this facility. The staff and property manager Lucas are very courteous, friendly, and eager to help! The process of renting again went very smooth! Thank you for a great experience!
Friendly, secure, reasonable rates!
popped in on saturday and spoke to the young lady incharge. she followed up that evening and in confirmed my held reservation the next day. talked to the manager, unannounced, and all was handled in a matter of minutes. good job!!!
Lucas was such a big help getting me moved in. He is very patient and helpful.
Lucas is amazing! He went out of his way to help me and give me the best alternatives for my situation!!! I strongly urge anyone who needs storage to consider this location!!
Amazing customer service and so easy to get going. Thank you to Lucas, the manager, for being incredibly kind and helpful. Very happy with our pick to use this facility
Great customer service, best prices in the area, and the unit was clean and functional. Highly recommended!
Excellent customer service! Quick, efficient and great rates. I highly recommend this location!
I needed to get a storage unit quickly and they made the process as smooth and simple as possible!
Lucas was fabulous. Very helpful and accommodating. Thank you.
Gregory place to rent from very friendly people
Great place. Easy friendly check in. Clean safe storage!
Lucas Rock he made everything happen for me with ease quite an experience will never go anywhere else
Great service. Accommodated me after extra space storage kicked me out because they had "renovations" on property and didn't have a unit available.
I have been with this storage complex for over a year and always had great service by all staff members. Mostly Todd and Lucas. Facility always clean with cold water available any time day or night.
The manager went the extra mile and stayed almost an hour after closing time to get me in today!
Start up was quick and easy. The grounds and units are super clean and kept up. Lucas the new manager there was very helpful and did everything in his power to make sure I left on a good note. I highly recomend these units to anyone in the area now that Lucas is making changes to the managment.
Came in looking for a storage locker and Lucas the manger was very helpful. Got us all set up and took very good care of us. Would definitely recommend this place to all my friends and family. First class service. Also Monica from a different location was very helpful and sent us to the one one 83rd and union hills. Great customer service!
Very kind and helpful service. I have been here repeatedly. Lucas was exceptionally helpful when I was moving in the heat.
Lucas, the new manager, was awesome. He was so helpful with my downsizing from two units to one. He's very hands-on and willing to assist in any way. The facility itself is very clean, safe and the prices are very reasonable.
Service was AWESOME!!! Thank you to Lucas and team for making this an extremely easy process for me. You can't go wrong choosing this company. They TRULY care about you. Will recommend again and again!
My experience has been great. They even called me when I didn't lock my lock correctly. It was my fault. They had given me complete instructions and warned me of some of the common problems.
Very helpful and very clean.
Great location, wonderful service, and very nice facility!
US Storage Have The Best Rates, Great Discounts I Mean How Can I Turn Down A Discount!! The Property Is Well Maintained. Managers Are Friendly And Have Great Customer Service. Access Hours Are Phenomenal Considering I'm An Early Bird :) Manager Living On Site .. Well That Gives Me An Extra Peace Of Mind.. (There Is 24 Hrs. Surveillance As Well)
Great facility and superb customer service! Couldn't ask for a better place to store my extra things!
Very clean and well kept facility.
I had the best experience when I was here last Friday. I met with Todd Duncan, and he was very nice and answered my questions, and I am very happy with the service I got, and glad I confirmed my storage unit here.
Great place, awesome price, definitely pleased with their service
Todd was wonderful. He was patient in helping me find the perfect unit for my needs. I felt very comfortable with the whole process and I feel like the rates are competitive.
US Storage is a great place for my precious crap!! In fact this is the 3rd time we rented space from them. They are always very helpful and professional and go above and beyond to assist you with whatever you need. You won't be disappointed.
Great rates. On site manager.
Todd and Serbia were very helpful and friendly, and the facility is very clean and secure. Very convenient location.
If you have stuff to store - this is the place to store it! I was in need of a unit and fast - Todd (the manager) took exceptionally good care of my situation. He took me around in his golf cart to any of the units I wanted to see, was excited, happy, and just warm hearted. He kept the units clean and well kept even though nothing was in them (yet). His prices were amazing for my budget. He even kept his lock on my unit until I was ready to move in to make sure no one else would put anything in it. He lives on site and is always excited to see his customers. He has moving essentials available in his office for purchase and has great recommendations for movers. I feel so comfortable knowing my valuables are under surveillance 24-7 and under a personal watchful eye.
Great place to store, well anything! Got in and out super fast and easy. Todd is the nicest, most helpful person ever, and the place is really clean and secure; above all else, the prices are great, with discounts and raffles on top of all that.
Everything was great, Todd is the best! Good price, everything was very easy! The unit we got is clean! If you need a storage unit this is your place!
Todd is the nicest, most helpful person that I spoke with during my search for a storage unit. He truly seems to want you to feel welcome.
The office and the property was clean and the rental process was painless. If you need a storage unit please stop in to say hi to Todd. I'm sure you won't regret it.
You'rethe best, Todd!😀
This is for the property at 19315 N. 83rd Ave in Peoria.
Awesome service really friendly and helpful best price in town will def be back
They have excellent customer service. I will recommend friends and family to use them as a storage facility .
When I read the reviews before renting last month, I was a little suspicious of the 100% 5-star reviews. Then I worked with Todd, and he treated me like a VIP from the start. He even put a temporary lock on my unit when my lock was too big for the latch. I highly recommend this facility.
Good customer service, very clean and helpful staff.
Richard that works at the front desk was very nice. I enjoyed talking to him on a personal level. He helped me find the right unit. Very sweet guy!
Richard is an amazing manager with a great mustache. :$)
Todd was very helpful through my process! He was easy going and knew knowledge of units! I got a bigger storage unit then I wanted for a really good price !!! Thank you Todd!
I am a very long term customer with multiple spaces and couldn't be happier with the way Todd (the manager) and his staff operate this facility. They are very helpful and great to work with. The facility is well maintained, clean, and any necessary repairs are made promptly. Security is very good and the property is watched carefully. The security sensors and video recording system is kept in good working order and monitored continuously.
Great customer service, location and clean facilities!
Todd is great. Thanks for all the help!
Todd the manager was very helpful and made the process of purchasing the unit very easy and fast. Very clean and well maintained facility. Glad to be doing business with them.
Fantastic place. Todd is helpful and funny and actually cares about you and your stuff. I don't worry at all about the location because it is secure and Todd made sure we were well taken care of. And when I forgot my log in, he remembered me but still for security checked everything before helping me remember. As long as I live in Peoria, I will have my stuff here. Thank you.
Quick and easy, priced right, knowledgeable and friendly staff.
Worked with Todd and Anthony. Both very friendly, respectful, polite, informative, and efficient. Location is clean and safe, so no worries about our property. Also, pricing special was a great bonus!
Todd is very personable,knowledgeable about his job and just a really good guy
Very clean facility. the employees were very helpful,
Richard was awesome. He was helpful with getting the correct storage unit size.
Great first impression. Very friendly and helpful. No problems.
Todd was very helpful and efficient. Clean and secure units.
Found this on Google, they are very friendly and helpful!
Todd was the completely awesome dedicated worker simply amazing definitely do business again
Todd is the best! Very friendly and helpful . This place is the cleanest place we have seen. The property is also very maintained. We are renting 2 units there. I highly recommend US Storage. You do not need to search for storage or prices, this is the best place.
Been here for a while now and have never had a problem, the service is great! Yolanda is super nice I would recommend to anyone!
Great personality, awesome location and best security I've seen anywhere. They really care about you and will help you with anything you need to make you feel that your belongings are safe!
Todd and Joe are great! They've always helped me out and accommodated me with every single issue I have ever had. Very Understanding! It is not uncommon for these two to go above and beyond for you. Great facility, clean, and secure!
"I found US Storage by mistake and am I glad I made that mistake! Clean, secure, and the staff is worth every cent. I know my property is safe and will be in the same condition as when I put it in storage with US Storage. Todd the Manager, goes above and beyond to keep the facility the cleanest and safest in the Phoenix area. All storage property's should use this one as their standard for excellence and the person that does it, Todd, should be cloned to train the others. Great job Todd."
I have rented at other storage units, but have had the best experience at this facility. Todd has been very helpful with any of my needs and the units are clean and the property is very well maintained.
Todd was helpful, knowledgeable, energetic and friendly. I would highly recommend this location. Fair prices and immaculate condition of units and grounds made this decision a no-brainer.
I saw the high ratings that others gave Todd the manager so I thought I'd try US Storage. He IS great. He reserved a 10x30 space for me over the phone even though we wouldn't get there for a few weeks. Great guy and very energetic. I saw the place and it's well kept/clean and he gave me ideas on how the movers can get their huge truck in there to unload. I'm very glad we chose Todd's business. Definitely worth a 5 Star rating.
Todd was great. He went over everything and did very thorough job. He's an asset to your company.
I had a great experience Anthony was very helpful in didn't know what I need but he took the time to show my the unit's. .and that was a lot of help...he is a great help and answer all my questions. .
Anthony Adame helped me with my two units I rented and went above and beyond being very kind and professional. If had a business I would seek him out to work for me. He explained everything to the detail and when I left I felt very confident I was treated fairly and honestly. I hope in the future he will be considered for promotion because he showed that he really cared about the company and appreciated his career at US Storage. Thank Anthony for great service. I hope you go for in life as well as your career. Jack Goodson.
Such good service from Todd and great place!
Great friendly staff and extremely helpful. I have a unit now and I used them last time we moved!
Excellent storage facility!!! Todd and Anthony we're extremely helpful, they give you a friendly vibe.
Friendly service, very convenient.
The area is always clean and neat. The air conditioned units stay relatively cool even when the summer heat is on.
Todd & Daisy are great and exemplify customer service! They were great on day one when we previwed a storage unit, and are wonderful each time we see them. I am so appreciative each time I am there.
Todd The manager was amazing great service fast friendly affordable
I appreciate their service and are always willing to help me with whatever I need.
Todd is amazing and extremely helpful!!! Appreciate all the help and guidance!!! High recommend!!!
Very helpful and nice facility.
The manager Todd is the best and most helpful man you could ask for. The place Is always clean and we'll maintained.
Todd the owner was great. I had planned my move to AZ in advance and he has helped me out tremendously. He worked with me to insure I have a unit saved until my move and provided me with discounted months for a storage unit that would be suitable for my stuff. Staff is friendly. Prices are cheaper than the storage facility down the road. Well maintained property. Would highly recommend. Thank you Todd and staff.
The experience was overwhelming, Todd was GREAT. Todd showed me several spaces it took me about 45 minutes to an hour to decide which one to take. Todd was very patient and helpful at the same time. If it wasn't for Todd's professionalism and friendliness I would have never rented the space. THANKS TODD
Efficient and personable management and well kept, clean facility.
This place was awesome! The manager, Todd, took the time to figure out the appropriate sized storage unit I needed and the best offer he could provide while keeping my budget in mind. Worked out perfectly! I would recommend this storage facility and it's team!!
Todd and his staff are always a pleasure to work with.
We have loved our experience with US Storage Centers so far! They are in a perfect location for our needs, the facility is always spotless and secure and the staff on hand is genuinely interested in helping their tenants! I will definitely recommend US Storage Centers in the future.
Todd was very helpful and made us feel like we could trust him with managing a facility that housed most of our belongings for an extended period.
Fabulous experience, Todd was very helpful and knowledgable!
Todd is awsome easy to work with and he maintaines a very clean and nice facility. I would recommend this place to everyone.
Blake, thanks for mentioning how easy it is to work with Todd! We really appreciate your review. Thank you!
I WAS VERY PLEASED WITH THE STORAGE FACILITY IN GENERAL, AND THE CLEANLINESS OF MY UNIT. THE MANAGER TODD DUNCAN WAS PLEASANT, FUNNY, AND VERY PROFESSIONAL. I WOULD USE THIS FACILITY AGAIN IF NEEDED.
Wow this was a great experience! The gentleman was very informative the facility was clean and organized. I have indeed recommended this facility to other people and will continue to do so. Excellent!
Judee, thank you so much for your review, We really appreciate your kind words about our team and our facility. And thank you for the recommendation!