I showed up just before close and Clint was very accomodating and stayed late to help me get setup with a new Storage Unit. Top Notch Service!
Hi Michael, we appreciate the kind words and are glad we could provide you with a positive experience!
Susully And David were awesome 🤩
Hi K, your feedback is highly appreciated. Thank you for the review!
Jacque was awesome today she helped me with everything I needed and got me in to a 10x10. Def recommend to anyone who needs a storage unit
Hello Alexis, thank you so much for leaving us a great review!
Muchas gracias sucely por a lludarme a encontrar el espasio que ocupaba muy buena atención recomendable
Hi Armando, we are thrilled that you had a positive experience with us!
Surely was very friendly and professional.
Dave was great. Very helpful.
Hello Jeffrey, thank you so much for your kind words! We appreciate you sharing your experience with us!
2/14/25 I rented my storage unit today and I’m very happy with my location choice. This location is very clean and the employees here are kind and considerate. I made a good choice. Great place and I highly recommend US Storage
Hello Daniel, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Thank you David for answering my questions and your help with my storage needs. I think my storage room is too big. He told me i could down size and gave me options. Very helpful. Very professional and kind. A truly great experience
Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us.
Give them a chance. Communication is key here! like how fast they respond to any questions.
Hello Severo, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Professional, Prompt, and Cordial throughout the process. Exemplary in every aspect. Highly recommend.
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us.
Sucely and David are a great team
Hello, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Grateful for customer service, friendly staff . Got the pleasure of being helped by Sucely . Clean facility , easy access alot of space. Come check them out
Great customer service , property manager Sucely is very knowledgeable, I recommend coming in good pricing .
Sucely is the best manager around , super friendly and knowledgeable . Ask for her when you rent .
The PM here knows her stuff. Honest and Efficient services here.
Ms. Sucely is amazing. Real Rockstar you guys have there. 🤩
I went in today and as soon as I walked in this place it smells so clean and Yolanda right away said hello how can i help you i love walking in to a place that helps you right away thank you Yolanda
Decent facility. The door on my unit did not do a good job at keeping the elements out. My boxes at the door end of my unit would always have a thick level of dust I would clean off each visit, along with feathers and cigarette buds. I'm not a smoker. My unit also had a pest problem, I wasn't aware until I left, with some of my items being chewed through. Last straw was my rental rate going up $110 after 90 days. This location has neighboring companies charging half the price of my increase not including my base rental fee.
Original fee: $107
Increase: $217
Unit size: 10x20.
Hello Leon, thank you for sharing your feedback at our Glendale facility. We're sorry to hear about the issues you experienced with your unit, and we appreciate you bringing them to our attention. We take concerns like this seriously, and we're committed to providing a better experience for our customers. We would like to further connect. At your earliest convenience, please email us at
[email protected] with more information about your recent experience and a manager will reach out to you.
Recommendable la atencion de jenifer una empleada esepsional un serbicio macnifico amable alegre tiene el aura k amuchos les ase falta con los dedos de la mano pudes contar jente como ella y te ban a sobrar 3 a 4 dedos por k es unica se las recomiendo guarden en su storage facility
Steven is a good Represented help me get what I needed thank you
Sucely was awesome she was a big help always has been thank you guys for everything, thank you for your help today Jennifer
Sucely is always courteous and friendly and deals with problems very well I would recommend her location any time
Gina was very helpful and friendly and made the process easy.
Gina at the front desk was super helpful and a pleasure to work with. Nice facility.
Gina in the office was EXCEPTIONAL! She was so informative and personable and made sure we knew what to expect with our unit and prices before we even signed anything. I honestly can’t say enough how enjoyable this interaction was and how great she is!
Gina is the most bestest you storage here make sure you come talk with her
Gina in was best. Outstanding customer service!!!!
Gina is the best couldn't ask for a better person to get help from definitely a friend now makes me wanna pay in store everytime
Gina help me out a lot today and help me understand thank you again
Gina is the best for real she help me getting a storage
I would only recommend to use this facility if GINA is working there. I have came in numerous times to make a payment where the office Was closed, Or had the be back in five minute sign and I waited and nobody came back, I couldn't get to my unit, I called numerous times and didn't get a call back or get through to anybody. But since I have been with US storage and have dealt with GINA. I have had no issues. No problems and have had all of my disputes taken care of immediately. If I was her boss, I would not only give her a raise but I would also promote her immediately!!!!!
Ben helped me with everything I needed and was happy to do so! Great service
Storage is storage, not much different therefore but what is different is the staff.
She was so nice and helpful and great personality.
She even came down to check on us when we were unloading.
This facility is one of the best ones i been to, i was helped by Sucely Ortiz and i cant express how kind and heldful she was to me.. she was very professional and communicated every detail possible. The prices are reasonable, I would definately recommend.
I’ll come back always receive great customer service from Sucely
I love the service from sucely she has great communication & was very kind n helpful !
Sucely was very helpful and friendly! Her customer service was over the top. I will definitely be returning because of her.
customer service has been outstanding, Yolanda is so helpful and nice! Facility is clean and secured!
Gina is your go to person at US storage. She was very helpful and friendly!
Gina was so helpful do sweet and professional we need more people like her and these companies...
I rented here 3 years ago.came back and just because Gina. She is the best great customer service. Adore her
Gina Is so friendly always has a smile. Treats her tenants good. She's a good person. Keep her around
Gina was extremely helpful!
Gina is the best , she helped me get my unit out auction
Gina is amazing!!! Thanks so much lady! 😀
Gina was very helpful thank you so much
I highly recommend storing here! Gina is absolutely amazing and so so helpful. The best storage place I’ve been to in a long while!
This place is amazing. Gina was excellent. She was very helpful and explained everything in detail. We are glad we found this place. Ask for Gina if you go here.
Gina is so amazing she is very helping and she most definitely care about the customers 💗
This facility is clean and secure. The rates are absolutely reasonable. Staff members are always friendly, especially Bobbi. She was very helpful in assisting me with my code at the gate and helping with my lock when it got stuck. I definitely made the right choice by using this facility for storing my things. Thank you for all your help Bobbi!
Gina was awesome, costumer service was amazing, great service
I received great service from Gina and everyone I have spoken with at US Storage Centers. Gina even spent the time to go over how much stuff I was storing to make sure I did not overpay for a larger unit I did not need. Exceptional service! :)
Gina was very helpful. 10/10 recommend coming here. She was so sweet and funny !!
Gina helped me out big time!! I had a specific storage need and she helped me get the best unit at the best price, hassle-free! I’ve rented here for years, that says something :)
i met gina for the first time, very welcoming and friendly! she definitely needs a raise :)
I had a pleasant experince when I rented a unit from your Dunlap and 43rd location thank you
Super helpful, and kind. Worked with us when our landlord was being a jerk!
Fantastic customer service and great pricing! Thank you Gina
Great experience with Gina today. Rented what I needed and in my budget. Thank you for being so kind!!
Thanks gina your a rockstar!!
I came into the location on 43rd and Gina was who helped me. Not only did she move mountains to get me into this storage, she charged my phone because that was the only way I would be able to pay for this storage. She really went above and beyond and the full extra mile to help me. It means a lot because I needed the storage today. She was very pleasant to speak with, none of that business gibberish. She spoke to me like we had known each-other for a good while. I APPRECIATE ALL YOU DID FOR ME GINA!!! She’s definitely a keeper !! =D
Great experience dealing with Gina. I would recommend this facility to all my friends and family. She set my mind at ease when choosing the right unit for my needs.
Gina was a wonderful help for me today! Great attitude and great service all around!
Gina came after hours too help me she saved me big time love her to death
Gina was very kind and helpful
Gracias a Roberto por explicar el proceso y por contestarme todas mis preguntas.
Robert was very kind Pleasant and helpful in finding us a different storage
Friendly, reliable service. GREAT Prices!
Robert at this location was fast n courteous and he helped me so so much thank u
Great place to store personal belongings ♥️
Hello I am happy that I was able to transfer units and down. The unit is going to be suitable for what I need it for. Thank you.
Thank you Rob for your help 💯
Robert was a great help, and the prices are fair compared to other storage facilities 10 out of 10.
Roberto was very helpful. Gave me what I needed. They've always been helpful and it was easy to get a unit.
This is my second time here I love this place and Robert is so nice and was very helpful n helping me pick the perfect unit .
Excellent place, good security and price is spot on. Hours into gate are best in the market!
Staff super friendly!
Sucely made the whole process super easy! Did everything over the phone. Very HAPPY with my rental! Thank you!
Gina has the best attitude very friendly great customer service with a smile. Keep her around
I don’t usually leave reviews but I came in looking for pricing for a move happening soon. These girls in here are amazing! Great service, definitely will be coming back. Thank you Sucely and Vivi, you both made my morning.
US Storage is a clean and well laid out storage facility. The people running the place are friendly and helpful, also the prices are very reasonable.
Highly recommend this place.
Gina she's nice and great customer service adore her
Gina was more than helpful and made sure everything was taken care of! Made the whole process quick with no hassle. Highly recommend.
Hands down Best storage unit in all of Arizona ! Fair pricing and best of all great customer service . Gina & Sucely are rockstars! Super friendly , very helpful. Highly recommend this particular U.S Storage .
Gina was excellent and of great help today. If only there were more people like her. If 10 stars were available she deserves it.
Gina was so helpful and awesome to work with definitely rented a unit here
Thank you Gina for helping me out today. You made a bad situation a great day thank u this place rocks. You are the best.
Gina helped me find the best unit. She truly is the best. Great customer service to. She rocks. Keep her around. Great attitude to. Thank u gina
Gina is awesome! She is so helpful and polite! This is the best location Hands down! Good price as well
Im so thankful for Gina, she helped me out with everything I needed. I recommend this place to anyone.
Nothing but positive vibes from positive people at this location . The staff is very friendly, understanding, & helpful. The property manager (Sucely Ortiz) really puts the “C” in customer service. Any issues she fixes it, any questions she has the answer, any problems she has the solution. I would give location 6 Stars but there wasn’t an option for it.
The property manager Sucely was great.
Robert was also very handy.
A very good experience.
Gina is the sweetest lady ever this is an amazing place to go to if you need somewhere for your stuff. (The best person ever)
Gina is the absolute best she went above and beyond helping me with my lease and all with a smile and amazing personality you need more like her
Gina deserves 10 stars. She's great with her customers great personality fun to talk to knows her job very well to.
Gina was very helpful and knowledgeable. I like the hours and location is good.
This is my second unit. Everyone from the person on the phone to office employee Gina was great. They were helpful and gave me information I could use such as Donations and bring my insurance binder with me.
The unit were both clean and larger than my last place. The price is better and I am here also for the hours. The last place switched to 7 PM and that is not enough time for me during the week.
Gina was very helpful and patient. She provided excellent customer service.
Love love front staff Gina. Definitely recommend coming here!
Gina is amazing! She help me with any thing I needed! Such a amazing experience!!!
Wonderful, I reserved online & it was a smooth process even in office. Staff was very helpful & understanding as well.
Excellent experience renting a storage locker thru the Internet. On site manager we very friendly, she explained everything and showed me my locker. Have made several trips without a problem, the security gate works great everytime. Highly recommened.
Very good service and prices
Bret and Sucely where attentive, professional.. They Rock!
Gina was on point. She made sure I got the storage I needed and it was super clean outside and in. Granite she told me I looked 15 😂😂😂, she still handled business
My experiance was absolutley wonderful. Gina was so helpful and just a sweetheart. Which was nice givin my situation. I will highly recommend you folks,just because of her!!!! A+ experiance!!
'Very professional staff.
Daaaammm Gina is off the hook cool asf…….she’s the best…. Customer skills are just off the chain…..I would tell anyone to rent from that spot just because of Daaaam Gina…… top notch ……..
Abel and Sucely was very nice people polite and was very understanding and had a lot of knowledge of their work
Gina is awesome with her customers
I must say Gina have the best personality she is such a people person she went out her way to help us when I say she went over and beyond she did that not only that she was very fast and punctual As long as Gina is there or people friendly like her and helpful you will always get my business and I will always refer US STORAGE THANK YOU GINA YOU ROCK🙌🙌🙌🙌🙌😊😊😊👍👍👍👍👍👍AWESOME WORK GIRLY👍👍👍👍👍
Jose did a very good job! Thanks alot
Omg these guys awesome, Sucely & Jose made the entire experience a joy. I definitely recommend them and the will continue to have my business. Thanks guys.
Gina she was awesome customer service and will definitely recommend to come here she is awesome!
gina super friendly and helpful.
Gina is an amazing person hear customer service is beyond outstanding!!! I will only use us storage if Gina is there if I had room at my company I would steal her to work for me .
Gina has the best attitude she's always going out of her way to help people me included. Keep her around
Gina is the best I love seeing her smile when I go in the office
Gina was helpful and friendly. Gina was an amazing resource and provided great costumer service to help us with our situation. Thank you
Rented out a unit and was helped by Gina which was really friendly and helpful. Units are affordable and safe location.
Gina was great and even stayed late to help me. I would definitely recommend US Storage Centers to anyone looking for storage.
Gina is the best. She has the best customer service
Gina is the best. Great smile and attitude. She made the auction clean out process easy
Gina Dean was amazing! Helped us out in a matter of minutes and great attitude!
Fantastic storage & excellent management. Gina rocks!
Sucely is super friendly very helpful and great at her job A+ service and great prices
Gina, , I always have a great experience with Gina. She is always friendly and helpful. Gina will go out of her way to help with anything. Love her and trust her.
Good customer service and storage needs were met.
Been useing this storage for a while I have a couple of them good prices nice people clean place thank you for your business
Gina is incredible! Her customer service is outstanding and she always greets customers with a smiling face!
Gina is wonderful! Great service! Always has a great attitude and very friendly.
Gina Dean is very helpful every time I check in here, she is very knowledgeable about policies related to storage. Thanks Gina!
I would recommend this facility. The storage units are very clean, the staff are friendly and nice.
Sucely and her trainee Moe did an outstanding job.Very helpful with explaining different sizes. Helped me to get the best price. Was disappointed that truck not at this location, one of the reasons I choose this Storage. Wish I had bought a lock, the one I purchased was too small , had to get another. Overall very good experience.
Gina was very polite, very friendly, and she explained everything to me in good detail. Overall a very helpful employee! 10/10
Just wow! Gina is the absolute BEST! Im going through a hard time right now and I could tell that Gina actually cares. She did her very best to help me find the right unit for my needs, at a great price! I've looked around, but US Storage Centers have the best price for the size! What a great facility, I highly recommend it! I'd give them 10 stars just for Gina alone if I could!
I am currently moving my business and downsizing. Gina was amazing and made the storage rental an easy process during a stressful time. I have 5 other units around the valley and I will be moving all of my equipment to this location. Thank you gina...
Gina was incredibly helpful and answered all my questions. Plus she has an amazing attitude and demeanor.
Gina was amazing and made the whole process fun and easy
Gina is the best just rented here she's so awesome
I just want to say I rented a unit with this storage facility and the customer service was absolutely amazing!! Gina helped with everything needed and was a blast to talk with!!
Gina was so personable and professional. Made the experience pleasurable.
Gina is one of the nicest lady I have ever met her customer service is amazing she is super friendly and so very helpful thank you Gina your the best
Gina was super helpful and friendly. I'd recommend this place anytime.
Gina was a great help very friendly helped Mr in a bad situation she's a sweet girl. Great customer service.
Easy to find, easy to access. Fair pricing. Lanes a little thin.
Hi Dillon, thank you for taking the time to review our storage facility. We appreciate your feedback.
Surely and Gina are the best!!!
Gina was the most helpful amazing person beautiful personality and great women This company is very lucky to have such an amazing person working for them…..
Gina is the best she has the best attuide always available when needed she treats all her customers so nice she truly has a heart thank you Gina for all that you do
Gina is the best keep her around great customer service
great customer service. gives text updates. Sucely helped us out.
Gina is very helpful and made my experience the best
Gina did a great job assisting me thank you so much!
Absolutely, by far this storage company is the best in town. Susely, was very helpful by showing me the unit before hand. Price was reasonable with an online discount that I can’t complain. Thank you for helping out Susely.
Gina very sweet & helpful she helped me carry my things to my storage.
Gina was great help and very friendly with me
It was excellent! Upon arrival I was greeted with a warm and friendly hello. Gina walked me through everything and helped me pick out the right unit for me. She was professional, knowledgeable and friendly, a real treat to work with. Based on my experience with her I have decided to additionally store a vehicle with them as well. It was refreshing to work with someone as nice as Gina and we look forward to continuing to do business in the future.
US Storage is a nice clean and very secure storage place right in my neighborhood. The prices are fair they have small storage spaces u can rent the size of a closet and big garage size spaces. Managementalways keeps the place clean and your things will always be safe here. Their very strict with the gate code so not just anyone can get thru these gates so you won't need to worry camera's everywhere. And the Management is really nice the Property Ms. Suceli is real nice and she'llhave u in and out real quick and is very helpful also in the front office their are things forsaking like boxes tape and locks in case u need to buy anything. For a being a nice storage facility and for the managemen i give US Storage 5 Stars all day!
Gina is the best I love coming in the office to see her she always has a smile on her face great customer service Gina u r the besttttt ever
We had such a great experience ONLY because Surely! She was wonderful.. stayed after hours and was as pleasant as could be. Thank you Surely and thank you U.S. Storage Centers. You saved our move and my sanity.
P.S. She absolutely and unequivocally deserves a raise.
great office personnel and verry easy to work with and they have a size of locker for everything you can amagine . And good prices and deals
Have had storage unit there for almost 2 years.. kind and helpful staff,,.. I definitely recommend.
Gina was very helpful. 10/10 would recommend.
Great customer service, thank you Gina for all of your help !!!
Gina is so amazing she is the friendliest girl ever, always has a smile always goes above and beyond for every tenant. She truly helped me out of a bad situation. She's a angel. Thank u gina.
Gina D. Is very friendly & so funny. She's the best
Gina was so helpful and polite. Always has a smile on her face when I see her . She amazing!
Gina literally made my day brighter her smile her customer service is amazing.keep her around please
I was looking for a storage unit for the first time ever and Gina the Assistant Property Manager was an absolute dream to work with, she helped me figure out which unit size would best fit my needs with a constant smile and an amazing attitude and even took the time to drive me over to the unit so I can have a look at it for myself before I made the purchase. I had such a good first impression and experience that I got a storage unit the same day and will be recommending this storage center to everyone when the topic comes up.
Very nice lady at the front Very Helpful Gina Help me alot
Love this place Gina waited for us to come in and make payment 5 min before closing she’s so awesome definitely recommend this place to anyone
Gina excellent customer service and communication
Gina has been extremely helpful impatient. I've been impressed by how she's been treating her other customers. Will recommend her to others. She's awesome.
Gina is the best! Hope she would stay here permanently always friendly and helpful! I would recommend anyone to go and see her if they need a unit. (Only her)😁
Gina is awesome and really great at customer service
Gina was a great help during a very stressful time in my life. Quick and easy service.
Gina was so nice and sweet the best customers Service ever!!!!
Sucely
Very good customer service when you walk in the front door you feel that welcome and a very knowledgeable took her time explaining everything friendly with a smile very pleasant she is an asset to your company no
I received a call from Gina that something was wrong with my storage unit today 11/30/2021. I want to thank her for her for her quick and amediate call for the concerns of my property. With everything else going wrong in my life I am just very grateful for Gina. Patricia Yoakam. 🙏🙏❤❤
Gina was very professional with me very courteous was very welcoming she took me show me the place I have moved from state to state she was very clear in my years of experience she so kind has great patience with me she took the time to explain things to me she made it very easy Welcome professional Definitely a asset to any company I want to thank her for her professionalism
Gina was awesome loved her she was very helpful and fun to talk to
GI want you to know how helpful Gina was today with some issues that I had a US storage I am so grateful and blessed that I’ve met these guys they go above and beyond I’d recommend them to anyone
Gina was amazing today helped alot and seen her help other customers with professionalism
Gina is wonderful great customer service
I was looking for a large storage rental. I had found one in Glendale, AZ, since I had just moved. The unit was clean and the assistant manager Gina was very cordial and professional. I would recommend their facilities to all. I was prorated for end of month, plus my 2nd full month was 1/2 price.
Sergio was very informative and knowledgeable. He is an asset to your company.
Gina is so kind and very helpful always has a smile on her face . Great asset to ur company keep her around
Gina is amazing. Best customer service she always make me smile.
Gina, the Assistant Property Manager, was the most helpful person I could have asked for! She helped me figure out the best deal and size storage unit for my needs, and also had great customer service! It was so great to work with her!
Gina was quick to help and one of the friendliest people you will ever come across. The facility is clean and well taken care of.
Gina is the most genuine person you can tell she cares about her job and making her customers happy. She treats people with respect. Thank you gina.
I've been with the u.s. storage since 2007 and they have done a wonderful job and keeping my stuff safe. The representative Gina help me negotiate a reduce rate due to the increase that occurred last month. She did a wonderful job in processing my payment this month and also help me get the reduce fees for the next 12 months going forward. She's very prompt and provide excellent customer service for the u.s. storage Glendale location.
gina is great such a huge help with my unit. appreciate her and her customer service. great person she is. made me laugh to.
Gina is the best she helped me so much. I had a personal situation going on she listened to me vent. She has great customer service I rented here because of Gina.
Gina is wonderful couldn't be happier I will definitely refer because of the service two thumps all the way. 😊
Da da da daaam Gina! What an awesome person! Very welcoming, very nice! Very clean property and great unit for the price. Just for the staff alone I would highly recommend 👌.
Went in to get prices on storage units. Gina was great she was down to earth and professional. She gave us options that best fit our needs, great prices and great customer service.
Linda helped me transfer units and she was easy to talk to and very helpful. Great job!
Amazing to talk to and very nice!!!
Gina really helped me understand the process and promotions they had going on. She went above and beyond Excellent customer service
Excellent customer service, Gina made the process fast. Didn’t have to wait 20 minutes for someone to help like other places
Gina helped us out to pick the best storage unit to fit our needs excellent customer service
If your looking for a storage unit then this is the place.. Ask for the Manager Gina she is my go to and let her know I referred you. Also if you are in need of moving supplies she has them too. Thank you Gina for helping me. ♥
2nd Review: This is the best place to store your personal belongings on the WESTSIDE.. Ask for Gina or Sucely they are wonderful and will give you the BEST deal in town!! Thanks LADIES for always taking care of me when I am in need and always fun visiting when I am there! Boops! XO💋
The ladies Linda and Sucely are awesome and the place is very clean.
Been at this place for almost a year and Gina has helped me whenever needed and has made my stay a pleasant one. I definitely recommend this place for security and Gina. Only negative is its not 24hr and at times i need an item and have to wait till morning. Thank you US Storage Centers.
Thank you US Storage and Gina! Gina was amazing to work with she found us a unit that will best fit our needs. She was very helpful, informative and patient. The storage unit is very clean and have had no issues. Love this place and Gina :)
Gina is amazing always has awesome attitude and willing to help.
Gina is awesome, was extremely nice and helpful!!! Definitely recommend this storage location to everyone!!
This is a great place to store your things y'all! Gina in the office went above and beyond, even helped us fix our unit door when it wouldn't shut properly. She was also kind enough to give me some tips for resources when she found out i had lost my home. And I am beyond grateful for her! Definitely a family oriented place to rent from!
Gina was very helpful on the phone she told me what lockers were available when I showed up to rent one it was exactly what she said on the phone the storage lockers were clean and large and tall ceilings and by the way Gene's got a great smile thanks a lot
Gina was amazing! So polite and helpful
Gina always greets me with a smile best customer service ever. She has the attuide ever keep her around.
Gina is amazing and very helpful
I had a great experience! Gina is awesome! She went above and beyond to help me find a unit within the company. I tried to get a unit at the location on 23rd and Indian School only they didn't have unit the size that I needed. She found me a unit at a different location and that unit held all my stuff. I truly appreciate her help with finding me a unit within the time frame that I needed...She took the time to explain paperwork, her vibe was sensational. She was real easy to speak with. I was very comfortable dealing with her. My rental experience was smooth, no hassles or hiccups.
Gina was so awesome!! Made us feel so welcome and had us in stitches! 🤣 was a pleasure doing business with her!
Gina was so helpful and I had a great experience. I would recommend my friends to visit her location.
Gina is super great! Very friendly and helpful. I love working with her!!
I have never had an issue with accessing my unit or anything in regards to security. Gina is awesome, she is very empathetic to renters and really went above and beyond for myself and I’m sure many others. Highly recommend this location to anyone needing storage!
Love this place I know my stuff is secure and if I'm late with rent they try to work with me. Outgoing staff that has a ton of patience. Thank you guys for being my first and only choice.
Sucely and Gina were great,stayed after hours to help me rent a unit . Will definitely let my friends and family know to store here .
Hunter was amazing! Very helpful took his time. Definitely recommend! Great customer service!!!
GINA GINA GINA, ...THE ONE!!!! Go see her if you want the best.
Best place to get the best deal for a great price for the amount of space. Gina and Sucely were very helpful, caring and we're both so nice.
Stop by for your storage needs.
The best, Gina was able to assist me with my first storage place. Fast, simple, would recommend.
Gina was a Rockstar 🤗 Wonderful customer service!!
Professional service, great move-in incentives and discounts.
Gina is such a sweetheart and so welcoming!!! Best service I’ve received in a long time!!!
Gina was amazing !! She was so helpful and explained everything perfectly. Service was amazing can’t complain. She one of the reason why we choose to rent out a storage here. Customer service is always a plus and she did amazing at it.
Gina was one of the nicest people Ive ever met, thinking about getting another unit lol
Gina was a great help and the best customer service ever. She rocks.
This place is awesome Gina and Sucely are so helpful. Gina was very helpful when I stopped in, she answered all the questions that I had about the unit very great service. Surely helped me out the next day when I rented the unit, she was very helpful. I asked a question and she had an answer.. I would so recommend this place to my friends and family if the needed a unit.. 👍🏼👍🏼
Gina is absolutely incredible! Went above and beyond to help us out - spent weeks looking for the right place and extremely grateful we stumbled across this place! Great specials, fantastic service, can’t ask for more! Highly recommend! Thank you Gina! You made our day!
Gina is phenomenal! Super friendly and very helpful! Would definitely recommend :)
Gina was very helpful and just a pleasure to do business with.great place to do business!
Gina has great customer service but it’s the type where you can tell she isn’t putting in a character, she has a genuine sweet heart. She was a lot of help and even offered me words of reassurance because of my situation. I’m so glad to have picked this unit for my first storage unit.
Gina is amazing!! We love all the help and kindness shes gives. Shes understanding and a problem solver and has a very genuine spirit.
Gina at the front desk is amazing very friendly. Thanks girl
This is the best customer service I have ever received. As soon as I walked into the office I felt welcomed by Gina the front desk employee. She made sure I knew what I was getting myself into and that I was taken care of. I highly recommend this place if you need a storage unit and go to Gina she will help you out.
Good customer service. Easy to manage my storage.
Gina has great customer service even helped with vehicle collision. 10 out of 10. Plus they work with you!
Gina has the best customer service. Love her attitude amd great personality. Keep her around
Gina was amazing great characteristic!
Gina was very helpful and very nice and friendly and cheerful.
Gina was wonderful and extremely helpful.
Hi Joseph, thank you for rating our facility in Glendale, AZ. We would like to further connect and learn more about your storage experience. Please email us at
[email protected] and a manager will reach out to you. Thank you!
Gina is awesome, always friendly very understanding regardless of your situation and makes you feel confident comfortable and secure to have a unit here. Thanks again!
Very friendly and reasonably priced!
Gina and sucely are the greatest people ever!!! Loving and caring, I'm very grateful for meeting them.
Was treated well, and had everthing handled by phone and email, very helpful
I just got a storage at us storage. Sucely was awsome. I just got off work. And the place was near closing. She helped me quickly and with no worries! Thanks!
Thank you Gina for helping over the phone you were very pleasant to talk to on the phone and even though I did not end up renting here I did go to their sister site on san miguel . Thank you Gina.
43rd avenue us storage Gina's the manager she was so awesome I had lost my key which helped me get in the gate and she was quick to help clean meat and very professional I give Gina five stars
Thanks so much to the AMAZING manager & staff here at US Storage Centers on 43 Avenue in Glendale. They were VERY friendly, and best of all, I know all my belongings are Safe and its definitely worth the price. Perfect Place, I highly recommend.
Friend needed to store a few things...
This location is well coverwith onsite camera/monitoring system and rugged fencing covering the facility's perimeter.
In the few minutes before close yesterday (Office closes 6:00PM), she said that onsite staff had relieved her stress by quickly taking care of assigning her a unit, filing neccessary paperwork and padlock sale quite professionally.
She was also able to take advantage of the current US Storage promotion and save some money! Again, "PROPS to office personnel!"
Today's visit found property quiet and secure. The inside pathways are just a bit tight, for vehicles larger than the standard 1500 class pickup, but these corridors are neat and tidy and the units lining both sides are uniform in neutral gray that says, "Professionally kept! Nice and Secure!"
After unloading, we drove to the exit, same gate entered, and to my surprise, we had to pause again for her to enter her code on a keypad.
Cool! Previous experiences when helping friends with storage (none US Storage as I recall🤔) had the properties exit's motion censored, and I can remember watching vehicles enter from a parking spot not far from gate as customer's pulled up, entered their code, then pulled in with the unauthorized tag along. Who knows what kind of property damage and personal property was damaged or lost by those slipping in behind others?
Not HERE!
WELL DONE US STORAGE CENTERS! If EVER I NEED STORAGE, US Storage Centers GETS MY BUSINESS!
Be smart and BeWell!
Great customer service, Gina deserves a raise!!!! She was very polite and respectful to us❤
I had great experience at US storages, the lady’s in the office are great & answered all my questions with profession
I have rented a storage from this place more then once & all my experiences have been awesome
Thank you
Gina was extremely positive and friendly. Very informative and efficient. I am completely happy with my experience.
Well after a three day trip from Florida, Gina was exactly what I needed. Pepped me right back to be HAPPY !!! Helped me with exactly what I needed, and went out of her way so my experience there was FANTASTIC !!! Thank you, Gina for Everything !!!
Gina is amazing she has helped me get a bigger unit she’s a great helpful person her attuide is always positive. Keep her around. I think she’s a great asset
Gina...... Really great people.
Gina
You understand us and our situation we’re going through and she helped us a lot. Thanks a lot your the best.
Gina is very professional, funny, friendly assistant manager that will help you find what you need. Us storage centers are very clean and reasonable on their prices and will help fit your budget. Always ask for Gina. She'll make your day better. 😊
Gina was very nice and helpful when I needed a unit. She is very respectful to what I needed.
Amazing customer service, and with a smile too. Gina has helped me with all my issues and has taken awesome care of me for past year I have been with them.
Gina has been very professional and nice she found me the best unit and a great price.she has the best personality and knows how to make people feel comfortable. Shes amazing at her job. Ask for gina. Thank you Gina
Great storage center at reasonable prices.
Management was friendly and even got me a unit without appointment. I recommend this place for your storage needs.
The staff was exceptional! We are currently moving to a different country and need to keep our things in storage for a year and we were very happy to find that you need a passcode to enter and exit the premises. We’ve had bad experiences with other companies where the security was minimal and if someone stole something there was nothing they could do. Will definitely recommend to our friends and family!
Gina was the best we went in on Saturday morning even with it being early she was laughing and joking with us. I would recommend this storage to every6.Thanks Gina
Customer service was great always there to help. Couldn't have ask for a better place for help. Us....
Went in to rent our first storage unit and were greeted with the extremely helpful and knowledgeable Gina. She helped us pick out the right storage size and was so friendly along the way. Keep this location at the top of your list if looking for storage!
This place is awesome the staff is super friendly especially the girl with the red hair who works the office she helped me look for my lost dog which I found! and hunter was really nice and helpful!
So far everything's been really good they've done everything they said they were going to do and I've had absolutely no problems.
Love Gina ! She’s amazing . She took the time to help me and was there to answer all the questions that I had . Would highly recommend coming here :)
Highly recommend 👌 great customer service thanks again Luis!
Luis was great 👍 helped out a lot
very neat & was attended fast by Louie
luis was great with service
Thank you Gina you were wonderful and very helpful in helping me with my storage needs---for my little trailer. Thank you for your fun and honest personality. Have a great Christmas!!
Gina and Luis went out there way to help me and were terrific They made going to storage a pleasant experience. I can't say that I've ever relished the idea of going somewhere offsite - where all my beloved possessions are instead of being where I am - however I am very pleased going to this place. The units are secure, clean and dry; the grounds well maintained and they have plenty of space for parking spaces also. VERY Highly recommended
Gina is awesome. She is a great asset to your team and 5/5 stars. She has a great attitude and is great at her job. Thank you Gina. :)
Friendly staff, decent prices, and secured!
Gina helped me so much with deciding what was best for my situation and she really took the time with me and was so kind and sincere. There is a lot happening in my life and a lot of changes and i was indecisive of what i was needing and Gina took the time with me and showed me each storage unit that could be a good fit for what i might need. She was a Godsend in helping me pick out what i needed and gave me resources for movers as well. I will always refer family and friends to us storage!!
Staff very friendly polite and made renting unit so easy. Would definitely reccomend them for storage needs. Up front and knowledgeable of units and pricing. So easy to rent. And have everything needed for moving and packing. Stress free 😊
Gina the assistant manager was such a great help in getting my storage troubles out of the way. Affordable, pain free and no hassles. She was very informative and friendly. I will recommend this place to all my friends if ever they need the same!
I am a first time customer with USA storage. Great prices ,very clean. Costomer service is awesome. Gina is a wonderful person to be around.. Its people like her that keep customers coming back. I will refer every one to this place..
Happy birthday Gina I hope your day went better then expected. I think I will adopt you as my sister. God bless and much love
I have been renting from this facility for a year. I had a very nice encounter yesterday with a young man name Hunter. He was very friendly, knowledgeable and nice. Hunter reassured me I picked the right location. Hunter informed me everyday they check each unit to make sure they have locks on them. Maybe all storage units do this, but the way Hunter took pride in doing such a simple task made me feel better. If he took this much pride in doing such a simple task on a HOT day, I felt like he would take the same pride in all areas of his work. He was just "extra friendly" but sincere. With the craziness of the world it was just a nice change. I thought I would take the time to write this review in hopes his supervisor recognizes they have a gem.
I LOVE this storage place!! Gina in the office is freaking awesome!!! Great customer service, great pricing, easy access. 5 stars!!
I never felt more happier. After a long day of moving, I completely left my unit unlocked.. Thanks to Gina. My unit was safe. Great customer service and amazing friendly personality. Great Rates and I completely recommend going to Gina for the best deals and amazing service...
Awesome experience at US storage. Gina Dean was very professional and extremely helpful and knowledgeable.
Very friendly and personable and made the experience a very easy and smooth transition.
I did not call ahead of time, but Gina, accomidated me.
She showed me the unit, and was very friendly in the process.
This was last minute for me, so Gina, made the experience less stressful and a delight!
Gina was so kind and considerate. She was understanding and her communication skills and her friendly customer service skills were amazing. My experience at us storage was amazing because the assistant manager gina. Thank you gina
Love this place. Gina was very polite and helpful. Look forward to renting here. I will be referring friends here. Thanks Gina for all your help
I just rented a storage unit from Gina at US Storage. She was absolutely amazing to work with. She is very knowledgeable and super friendly and professional. I am currently going through a difficult time with family issues and she was so kind and made this transaction very easy. I am so glad I chose this facility. From the first call I made to Gina, all the way through the rental of the unit she was extremely helpful and so pleasant. Thank you Gina for taking a difficult time in my life and helping ease my concerns!! Gina, you personally are the reason for my 5 star 🌟 rating today!! Thanks again
The manager Gina was very friendly and helpful. She went out of her way to explain everything and help me set up the app. I will definitely recommend this location to all my friends.
Gina is the best she has the best customer service and always a smile on her face. Shes a huge asset to your company. Shes such a happy person. Helped me out alot. Thanks gina your awesome
I just rented a storage unit from Gina. She was absolutely amazing. She knew exactly the size of unit I needed, she was professional, friendly, and very efficient. This is the only place I will ever rent a storage unit from. And to top it off, she has a gorgeous smile and super beautiful eyes!!!
Gina is AWSOME. Very helpful knowledgeable great personality. Always happy.All around GREAT PERSON.👍
Gina was very helpful and her customer service skills were superb. I highly reccomend us storage on 43rd and Dunlap/Olive.
The management here is great. Gina helped me obtain a unit that was just right based on my needs and saved me money by not selling me on a unit I didn't need. Times are hard, thank you Gina.
I just rented here after leaving a previous storage center. The customer service here is great. The assistant manager Gina is awesome! Make sure you ask for her.
The girl that works there is the bomb she's super nice knows what she's doing she needs a raise the place is a good place I would recommend it to anybody
Gina is one excrptional employee she is the most helpful and friendly person she had a smile on her face the whole time. She got me a great size unit for a awesome price. She truly is a great person...Thank you Gina
GINA DEAN! GINA DEAN! GINA DEAN!
This lady is the bomb. Customer service extraordinaire.
Welcoming, knowledgeable and the perfect hostess. The facility is clean and convenient for me, prices reasonable (be sure to take advantage of the specials ... GINA DEAN will help you with that). I look forward to seeing GINA again, that smile and her positive attitude made my day.
Gina Dean was amazing. An extraordinary example of customer service. Knowledgeable helpful and just nice as can be.
Gina has been such a huge help with me finding the right storage for the best price. She has the best personality she's so friendly and watching her interact with other customers, she's a wonderful person to all she came in contact with. She's a huge asset to your company. Thank you gina for being you..
US Storage Center...
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This Storage center is awesome there's is one lady there that is so awesome she has helped me above and beyond her job duty my storage was broken into and this woman that helped me through everything cuz I never been through anything like that before it went so easy and smooth because she went way above and beyond her job duty to help me with this issue and her name is Gina she really really does a great job at the storage center I really think she deserves a raise and I just want to let you know Gina thank you for everything you are an awesome person and keep up the good work PS keep watching my things LOL...I would so recommend this place to anyone that asks me about a good storage center.. number one storage in my eyes that I have ever used in my life... keep up the good work you guys You are a 5 start business in my eyes... Mm
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Gina is a lifesaver! I needed help and she is heaven sent! I reccomend her to help with your storage needs. 5 stars all day long.
Gina is awesome, she was so helpful. Shes knows how to handle customers. Very good customer service. Thank you so much Gina!! Lots of love n respect!!
Gina is a rock star. She Found my tools and held on to them till she found the owner, me. 🤘
I had Been to several places this morning trying to find a storage unit. I was very happy that there was actually somebody in the office When I arrived at US storage centers! When I walked in Gina was very welcoming and friendly. Gina took me to look at several units and in the process made my current stressful moving situation much more pleasant and bearable. I would recommend my friends and family to Get a unit there
Gina is the best she's very patient she is very nice and helpful and she showed me the best storage to fit my needs and gave me the best price as well and I would definitely come back and recommend US storage to anyone that's in need to store their items
Gina in the office is the most helpful person! Today the gate malfunctioned and Gina spent time in the rain trying to get the gate to open! She also helped me with some account troubles I was having. Even during the stressful times she had a smile on her face and was a pleasure to deal with. If I could with her and only her at this unit that would be ideal!
Gina was awesome help today with my issue great friendly and bubbly person makes a rainy day shine
Gina was a very very sweet and helpful.thank you very much
I walked in a received the most welcoming staff the young lady helped me out gave me everything that I needed I would do business with them and recommend them to my friends and family
I spoke with Allan over the phone and Gina in person. Both were friendly and helpful. They made renting my storage unit easy and painless. The facility feels very secure and it's easy to get around in a large truck. The storage units are also pretty tall, so you can get extra storage by positioning beds vertically, etc. Good place.
Gina provided excellent service on a busy Saturday to get me booked in. I highly recommend this location.
Nice people reasonable prices clean units
The staff was very helpful find me any discount for thit month thank you
Alan was absolutely amazing this morning!!!! Very informative, caring! Love the customer service!!!!
They are awesome!! The ABSOLUTE BEST CUSTOMER SERVICE I’ve ever encountered from Miss Gina (with a G)🤣) & Sucely!!
Ms Gina is the nicest person. She’s just so friendly. Great customer service. The prices are great and being able to rent a moving truck with only paying gas is the best. :)
Gina did a wonderful job helping me rent a storage unit. She and Alan were kind, concerned about my needs, and we're super friendly. I would recommend this US Storage Center without hesitation.
Luis was most helpful and friendly. He explained everything to me in detail.
The facility looks like it is well maintained and cared for. I recommend it.
Thanks Luis for your help this morning with my account! Great service and prompt attention!
Gina at 43 Ave and Dunlap took care of me last year and again now. Absolutely fantastic help and she is the reason I returned.
This is a great place and Luis was very good at his job and Sucely also thank you
Easy and convenient. Excellent customer service.
I jumped the gun there just helping someone move
Hi Cindy, thank you for taking the time to review our Glendale facility. We appreciate your feedback and would like to further connect. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Gina was friendly and nice when we setup to start our rental. She was very nice and caring. Very good with customer service.
Very Nice and accommodating. The free truck rental was good for a few things. They run specials for monthly discounts.
Thank you Luis for helping us get all set up!!!!
Sucely (Property Manager) has been AWESOME in ALL aspects of customer service.
Friendly, patient, helpful, courteous...the list goes on.
I've had a few "storage" experiences - from Calif. to Arizona. This has been, and still is, my best experience - yet.
Gina was awsome you know great customer service is a thing of the past but not for Gina extremely personal just a genuinely nice person great experience will definitely recommend us storage to my friends.thankyou for hiring people like Gina and for reasonable prices
Love the service and the help that us storage center give me and thanks to mayra
Mayra helped me out today and was extremely helpful and super nice I give her an A+++++ for her customer service.
We totally had an excellent experience as new customers of US Storage thanks to Gina! She is so friendly and helpful as she made the process so easy for us. She went over and above helping us with renting the moving truck, and everything that went with our day today! She made us laugh and put a smile on all of our faces today! Thank you very much US Storage and a special shout out to Gina!!
Thanks from Todd and Ron!
Gina was absolutely fantastic at getting me a unit to fit my needs. GINA ROCKS BIG TIME...🎸💖✌🌵😎
Gina was very helpful and professional in helping me to get into a unit. I was able to joke around, and still get business taken care of.
The employee was very gracious and kind.
I had to reorganize the storage unit and it was hotter than heck. My mistake is I didn't bring enough water with me and had to take a break cause I was getting light headed.
I went to the office and asked if they had water and the lady said that I didn't look to good and let me sit down for a bit.
Thank you so much for your help that day.
Friendly staff, affordable prices.
The service is great, Mayra and Sucely are great and are very nice and friendly.
Gina was top notch amazing at her job, she made us feel welcomed and comfortable. We had some good conversation and had a lot of fun getting a storage unit. The storage unit was clean and well maintained, the storage security measures are very awesome and put our mind at ease. We would definitely recommend this storage place to people and hopefully you are lucky enough to get Gina to help you, you will have some good laughs and feel super comfortable.
Gina was extraordinary in her customer service skills a pleasure doing business with such friendly and knowledgeable people. I drove from Prescott to rent here due to the service I received along with cost.she was so helpful.
Used this place for a couple years now. Safe and coded gate you are allowed access 6am to 9pm 7 days a week. Usually can get discounts the first month or two so it is great for short term use.
Great service and nice staff especially Ms.Gina great lady and excellent Conversation
Thank you Gina for a great experience I’m very happy with the service.
Reserving my storage unit online made it so easy,fast & convenient! Was treated with kindness & respect from the time I checked in at front desk.Would highly recommend😊Thank you!!
Alan was awesome! Great service and facilities.
Customer service was amazing! great prices! Staff was so helpful!!! I'll definitely recommend them to friends and family!
Gina was very professional and helped me immensely with choosing a storage unit for my valuables. I would recommend this location to anyone who needs to store their valuables for any period of time.
I recently had an issue with someone stealing my storage room keys from my purse. Gina was very helpful in searching the records to see if anyone had used my password to get in the gate.. Thankfully, they hadn't. When I had the locksmith on site to take off the old locks, she was very kind and made sure I wasn't being overcharged (I wasn't).. She ended up taking his cards to pass out to others who might need their services.
All in all, I feel my belongings are safe and secure and I'm quite pleased with the service offered by Gina and the staff I've dealt with.
Alan good customer service
Stopped in today to inquire about an open RV spot. Gina was incredibly helpful and easy to work with.
This location did not have what I was looking for but Gina is going to research other sites for me. I highly recommend going to see Gina for your storage needs.
Hi Carrie, thank you for your feedback. We would like to take the opportunity to speak with you further to learn more about your recent visit. Please send your best contact number to
[email protected] and a manager will reach you shortly.
People at the front desk r great n can be very helpful. The place is very clean . when ever u need any they they r always on top if things . sucely seem shy but really down to earth n very nice . Gina she's awesome she really knows what's up!
Gina was and is awesome!!! Great people. Highly suggest renting a unit from them👍👍👍..
Gina is awesome. Great customer service.
THEMERCHANT receipt merchantability
I was in a a serious bind and needed a storage unit. Finding US Storage Centers was not only financially sufficient for me, my experience with the manager, and her team, was positively impactful to my life. The place is clean, well kept, and the staff is amazing. I was unexpectedly and pleasantly surprised with how wonderful my experience was, and continues to be, with US Storage Centers! Thanks Sucely & Gina!
Gina is the BEST!
She is always helpful and smiley...
I'd say BEST CUSTOMER SERVICE
5 STARS 😊
THANK YOU FOR ALL YOUR HELP.
Gina in the office is so nice. I'm really happy to rent from here.
I highly recommend using US Storage on 43rd n Olive.
A real nice young lady...Sucely, explained all the options and plans. She was very friendly and courteous. The price was respectable and fair. Nice work.
The best and friendly service thank you Gina and sucely you guys are awesome.
Gina was super friendly and nice. She helped me find the right unit size that I needed and was patient while we checked them. Great prices especially for the size I needed. Would definitely recommend to others.
It was a great first impression. Great couple discounts to help me move in. Thank you!
Good place to store your stuff! Reasonable rent.
Gina is very nice very helpful to. Very friendly to. Very clean place to.
Such a good experience! Jay was very helpful and patient with me. He helped me park my big RV and didnt miss a beat giving me a ride back up front. Very pleased with the service and the price was the best around!
Great and affordable place. Tyson made it easy to set up
Staff was great nice and helpful man. He was DM. Totally affordable. Very happy ☺
Gina you are the best! Thank you.
Gina was the best. I got a deal on a storage unit on their website moving in was easy. Excellent customer service. I would recommend this place
Excellent customer service very nice very clean great low prices this is the place to choose! Definitely a five star experience thanks Gina from vanessa
Great customer service, easy access.
GREAT STAFF, GOOD PRICING, EASY TO SET UP, CLEAN PLACE.
Highly recommended they even provide you with a free truck.
Thanks
Gina and Soley (I know I just butchered the spelling of your name, please forgive me.) were friendly and efficient. Not knowing what size unit I would need, Gina happily drove me around on the golf cart until I found the right one. Excellent customer service and great prices. Thanks Ladies!
Sucelli and Gina are the most wonderful people i have ever dealt with they are very kind
Ok storage place. Wish I didn't need it.
Gina and Sucely were pleasant and helpful. we shared some laughs, and they were proficient, helpful, courteous, and knowledgeable. They honored an online deal for me, and offer a veteran's discount for when the online deal expires. Thank you both so much!
Very helpful and friendly
Gina is great!!! very helpful,great personality. the unit i rented is avery reasonable price and inside. thank you for everything will definately refer to friends and family
Nice place clean storage and frendly people
Hi Joan, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
Gina Dean was absolutely amazing! She was very friendly & informative. I didn’t feel like I was getting ripped off, she made me feel like family. I recommend us storage for anyone. Very nice staff.
Hi Jane, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
Friendly staff - lets you know when your payment is late in a friendly manner.
Eric was the guy who helped me. They were very professional and made it easy for me to store my mom's stuff
Eric was great. Very helpfull!
Have had units there for years
Hi Kelli, thank you for taking the time to review our facility. We appreciate your feedback and would like to speak with you more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
eric provided me with excellent customer service and a great rate.
Eric always smiling and happy to help with anything we need
Eric gave great customer service
Eric provided A+ customer service for us today! Took us to see the unit before we booked. The kids loved the ride on the cart too!
Eric provided amazing customer service for us! We were looking for a storage unit and he made sure we got us exactly what we needed!
Eric , great service, fast service.
Eric provided me with excellent service, and I want to say he is the best. He gave me such a great deal, I would recommend him to all my friends & family. Thank u Eric, ur awesome. Great job 👍
Had an awesome experience with Eric today really made my day!!! THANKS!!
Eric gave me customer service. Will tell ppl about us storage thanks
Eric . He did a great gob showing as around storage space . Good guy .
Eric was he was a big help and very easy to talk to. He is WONDERFUL! THANK YOU Linda Caulk
Eric was great help getting our storage shed at 43 ave. Thank you Gene
Eric was a great individual to work with. It is nice doing business here thank u
Eric helped us greatly and would def recommend to anyone. Free truck with move in and only $60 deposit opposed to $200 across the street.
I've been a renter of a huge storage unit for 4 years now. The prices have gone up annually every year. They don't offer any discounts for long term loyalty customers
Instead they increase the rent by almost 25% spike in the 4 years I've rented
However the manager Yolanda is very nice
The increases in rent are from the corporate office and not her choice to force her tenants to pay these crazy increases in the rental contract rates
This is the only facility I found that had a unit large enough to store my caddy escalade and another BMW in the same unit at once!
That's the only reason I stay
The size is unreal and the gate access is open later than most other facilities making it convenient for me to go to my storage unit when I have time on my schedule, not theirs
I came out after work close to closing time and Eric was more than helpful getting me a locker at the last minute.
Eric- Was a total rockstar!!! Helpful and courteus he made the whole experience incredible and even showed units to me to make sure I had the right size.
I've been renting unit for all most two years now and most of the staff is polite and courteous. But when it comes to customer service Eric is the man
Eric was the best. Thankyou.
Eric was very good at his job easy to work with thanks for everything
Friendly staff, parents have rented out before and had a great experience. Eric made things easy to register. Would highly recommend !
Eric, was very helpful in lining me up with the proper unit I was looking for. He was very polite and knowledgable for his work.
Great customer attitude and helpful.id definitely rent here again
Eric was great when I came to get a storage very nice guy
I am very pleased with the customer service. Definitely would recommend it
One of the best storage facilities in the valley. Very resonable prices and excellent customer service.
Jay was very efficient and helpful in getting me signed up and showing me my storage unit making sure it was clean and ready. Thanks, Jay
They've been amazing w/our situation & couldn't ask for a better facility /staff
Sucely is awesome!!
Customer service is fablous. Being able to use the moving truck is a blessing and savings.
Jay, the manager who signed me up is a very nice person and provided excellent customer service . The complex itself, if I am being honest is pretty scary at night. It is very dark and the units have no indoor lighting. I don't think as a female you should go there alone after dark. But if you are looking for fast and affordable with friendly staff, This place is great.
Friendly and professional staff, great facility.
Jay was great! He greeted us promptly. Was very knowledgeable and professional. He quickly helped us to determine what we needed and showed us the unit just to make sure. Great customer service!! Happy to call myself a customer!
Wonderful customer service great storage facility fantastic rates stop in and see Sucely she will take care of you
Very very nice management they work with you and its a clean enviroment. And Vivi its cute an a great person. :)
The experience I had at this facility was top notch. The associates that assisted me, Sucely & Vivi, were very courteous, knowledgeable, and professional. Things occurred more smoothly than I anticipated and the pricing was fantastic. I would definitely recommend this facility for your storage needs.
Home away from home,
Unless they catch ya, then they'll kick your butt out.
Thats the best part
Not bad but continuously raise the rent so don't get used to the price you were quoted...
Jay was very courteous and helpful in finding us the right storage unit for our needs. He was the only person there on this hot Saturday and we appreciate him being there to be able to help us find what we needed and on short notice. Not to mention pricing is great as well. Thank you again Jay.
Sucely had great customer service , she's very friendly and very helpful in showing s the difference in the size of the units and the advantages to going with the larger unit.
Sucely, was nace to me and she helped me a lot. And she is pretty too.
I've been a customer for a while now. No issues. Customer service has been an A+. Thank you US Storage Centers!
Very polite employees! Sucely is an amazing employee! She answered all my questions and I walked away satisfied and extremely happy with!
i am very satisfied with the customer service they offer!
Good price and friendly helpful service. Sucely, the woman who helped me, answered all my questions and was very patient.
Walked in and had a unit in less then 20 minutes. Friendly staff, would recommend to anyone looking for a place to store stuff.
I haven't needed to rent a storage unit for almost 20 years and was pretty stressed out when the time came 3 months ago for me to find the right place to store everything I own.
I checked out other places and opted not to store with them for various reasons. Then I was referred to US STORAGE on 43rd Ave. and went to check them out. I was immediately satisfied with the facility and the customer service.
I am so happy I rented from them.
Because of Sucely, every step of the way has been effortless and way above par. Sucely is completely on top of her game and so efficient and polite and professional. All of which are highly important to me. Everything about renting a storage unit from US STORAGE has been a positive experience and I would absolutely recommend this facility for your storage needs.
Sucely was so helpful and friendly. She made me feel comfortable. She give me a great deal. Thank you for everything..Eva
Sucely was wonderful, thank you for everything!
I have rented here since 1985 and it is the safest and best place to store your stuff check out the great deals and go ask for Sucely tell her I sent you she will give you a great deal !
Only reason for 4 stars is no carts for the inside units. Other than that great staff. She was super helpful and in a great mood. ( hard to find in people that deal with the public anymore )
Sophia was very efficient with closing our account when we moved out of our rental unit.
Sucely Ortiz was very helpful, efficient and professional. She got me everything I needed. She even went over and above and attempted to get me 13 months for prepayment of 12 months like I used to have but the new owners were not be as nice as the prior owners. Otherwise. all was fine.
Sofia is the best!! Super helpful with showing the size of the units before renting and she made renting the unit a breeze. I came to this particular US Storage because of the reviews and was not disappointed at all! If you need to store items, this is the place. With super competitive rates and professional service, you cannot go wrong.
Great place. So happy with the service. Sofia was great. Great customer service
Sucely was very kind and helpful thank you
Best place to place your belongings ever!! I am always lucky to speak with Sophia who is always nice and understanding. !!!!
Very good customer service.
Nice size units and the staff is very friendly
I was treated great with respect and in spanish. Excellent service from Sofia Wetenkamp. It was a pleasue to contract services through her.
Had a great experience was helped quickly and kindly best customer service highly recommend to ask for Sofia.
Great Location Great prices as well
Sofia was amazing. Great customer service and very family like business. Would recommend here for anyone who needs storage.
Sofia was so friendly and helpful! She showed us around and helped me pick the perfect storage unit. I'm glad we found US Storage Centers.
Great Facility/ Great Location/ Great Prices
Very good service & Sofia very helpful
Very helpful n friendly... Sofia was very nice would recommend to anyone
Rented a clean unit from Jay on the Fourth at a great and reasonable price; broke a part on the motorcycle the next day, and Jay went out of his way, on Superbowl Sunday! to help me repair it at his shop. What a guy!
It's a great clean & safe place to store personal property. And the men & women who work there are very helpful. Especially Sofia thank you!
I just opened an account to rent a space for my vehicle & I found the lady working there (SOFIA) to be very helpful & thorough in letting me know what was wanted & needed to rent the unit. She was SUpER busy, but was courteous & cheerful during the entire time.
Super easy and convenient. Everyone always knows whats going on. Was able to quickly come in and pay and be done. Restrooms were clean and sophia was very kind and sweet especially with my daughter.
Rented a unit at closing time Sofia stayed late and was great and Jay a assistant manager was not even working and took me out and showed me the unit that's going way out of the way great service and pricing , A ++++++++++++
Sophia and Jay were extremely helpful and courteous. Thank you for being there!
Very friendly Sofia help me as fast and affordable as she could with the extract storage I wanted I highly recommend this place to anyone looking overall very satisfied
Was only here for 9 months, but the prices are good and the staff (especially Sofia) were always friendly and made sure I knew everything I needed to know for move in, and move out. Some places I've seen will string you along with fees, but this place makes sure everything operates smoothly and easily. Would do business here anytime!!!
Great place to store your belongings for short or long periods of time, very safe and comfortable location.
What a great experience! Jay provided me with great customer service and you can't beat the great prices and storage selections. I highly recommend US Storage Centers for your storage needs!
Great customer service especially with Sophia!!
It's awesome,! Its clean, well maintained, excellent management and facilities. Competitive rates and convenient hours. Very professional and courteous.
It's most convenient with the rental trucks they offer and Customer service is awesome. Very helpful people.
I have 2 storage lockers at this location for 6years i also have good service
The office manager, Sophia was very helpful and ready for me with my reservation as soon as I walked in.
Staff is really friendly and storage space is nice
ive been with them for 2yr now they have always bben courtious and helpful and try to work with u best they can. clean units
Great company, friendly service.
Good customer service. Sophia is great.
Sofia is very kind and helpful in finding me the right unit I was looking for. I would definitely recommend US storage center to all my friends and family
Sofia is a very nice lady with good costumer service. She even show the storage while it was raining
The lady at the Sofia was nice help me around the storage while it was raining
Love this place! Great rates, great service, I would recommend this to anybody.
Staff was very helpful, everything was very easy going, clean facility.
Sophia was the kindest, sweetest, person I have ever dealt with in customer service. She's a gem. Great find hiring this lady US Storage! Not only do they have the best deals on rentals but they make it easy and quick.I highly recommend choosing this storage facility for your all your storage needs. I'd give 10 stars if it let me.
Great customer service. Sofia was very informative and helpful. Good prices too!
I like the employees Customer service Sophia was very knowledgeable and helpful great secure place to do business the units were very spacious. Sopbia was very awesome she really sold me on renting the unit
It was great, friendly people and fast service!
Great , Friendly/Sofia is very Helpful
Sofia was real friendly and helpful good place to rent.
This is a great value cheap price and more storage room
Very helpful - allowed me to move to a different similar sized unit once I measured the first unit and it was just barely too small (in width) to fit my stuff.
This is the best service I've had. Thank you Sofia..
Nice clean facility, sweet manager
Fantastic service, friendly staff 10/10 would store again. Lol.
First time renting a storage unit ever. Great customer service, and super sweet!! Definitely a great place!!
This place is the most awesome rental storage place in the state!
El servicio mas major del mundo. Gran placer
Sergio was very helpful, we will definitely continue doing business here
I love this storage. Sophia is amazing, knowledgeable, and very helpful. I recommend this facility.
Sofia was so much help, and the fact that I can use their moving truck for free up to 50 miles! That's great
This Location has Great Parking Spaces
Great place to store your things !
Excellent customer service. Sofia and Lucas were very helpful.
Management and staff, Sofia in particular, were extremely helpful in assisting me close out and retrieve property from my Mom's unit which had been rented for a long time and was unable to obtain codes and keys to access the unit.
I checked in today with what I would call 'last minute' reservations and was accommodated very well! Sofia was awesome to me and helped me thru every step of the signup process which went VERY smooth. She too great care to drive me out in the sporty golf-cart so I could inspect the unit I was renting BEFORE I even committed to the idea. She answered ALL of my questions VERY well. I actually thought she was the manager there. Shortly after I got there, about 4 people all showed up at the same time... normally this would cause massive issues, but she took care of ALL of us like a PRO!!!!
I can't thank you enough, Sofia! :-)))))))
sofia its knowlege of her work.she ansewer some of my question i have
The manager Sophia was great! She was so kind and helpful
Sofia the manager is so great and helpful! Very nice and informative. Great service and pricing!
Great place. Awesome customer service and deals.
Sophia definitely helped out perfectly.
Great competitive rates and excellent customer service. Ask for Sophia and you won't be disappointed.
The easiest way to store ur stuff.Worker's are very freindly,and a great price.
Customer Service is still Alive and well US Storage Centers. I find it rare these days to find a business that treats it's customers with respect and is patient with questions about the service/product. I was referred the US Storage by a friend who had the same great experience I did. Sofia and Lucas are great at their job, they found me the perfect unit and even had a truck I could use to move my stuff (at no additional charge!!!) Even if I lived 25 miles away from this location I would still store my things here. A++++++++ Company!!!
Need a safe well maintained place to store some stuff? Call them today!!
Jason Stone
Went to check the place out today and the lady that helped us out, Serina was great! She answered all our questions and gave us a tour around the place and explained everything very clearly and even went out of her way to assist us with concerns and details. She made it feel like I can trust the place with my belongings and had great vibes just talking to her about it. Best place I been so far after checking out multiple locations. At first i was very hesitant about the place but after going and talking to Serina i felt so much more comfortable and actually wanted to rent from US Storage. Highly recommended and amazing workers.
I have been researching storage units for a while and this one is by far the best deal. The Assistant manager Lucas gave us a tour, was friendly, answered all questions and even gave us additional information about other services they have. Best deals and a free moving truck. I highly recommend this place.
The new girls and Jay were very helpful and assisted me and went above and beyond to help me. I will recommend my friends n family to rent storage and ask for Jay. Thank you Jay.
Always clean an the staff always helpful
Thank you for all your help with a truck and I recommend this place!!😀
Gabe took care of me.glad I chose that location. Thanks again Gabe
The manager Gabe was very professional and went completely out of his way to help me. He is the type of guy I wish I had running my company. If you need anything he will be the guy to take care of it. I would refer my anyone to thus place. Even my own mother. Lol. Great job
Gabe is great!! Give him a call if you need storage.
I rented from them for over 2yrs. I did a lot of searching and they had the best rate. Secure: gated and security cameras everywhere. And they never gave me crap for having to pay a few days late a couple times.
Gabe showed me different units so I could see how my things might fit in them. Then he answered all my questions on how to best utilize the service. Thanks Gabe!
I was in the other day to get another larger unit and the gentleman working the office was very helpful and friendly. he knew I was in a hurry and did his best to get me in and out very fast. Thank you for that.
And if the manager of this place reads these reviews he deserves a raise because the day before he was trying to take a lunch break but saw me drive up and quickly opened the door for me and a few minutes after that 3 more customers came in and he took care of them as well and most likely never took a lunch break.
Colinda
Great place been here for 3 years
Gab was awesome! I accidentally doubled my payment and he was so sweet and quick to get my payment corrected. Thank you so much for the wonderful customer service!
I just rented a unit and Gabe was very helpful. He guided me there and also was very sociable and plesent
My experience has been awesome with US Storage. Your storage service has been extremely convenient for me and family members I have referred. The location is great, and the customer service is superb compared to other competitors. I have always felt that my belonging are safe and easily accessible in your place of business.
Gabe in the office was very nice and professional. Gave me great information and I did choose a storage with them!
I was helped by Gabe and had the best experience ever.... He was very friendly and professional. Very efficient also. This will be the only storage facility I will use from now on and would highly recommend this place and his service to anyone I know with storage needs.
Gabe is awesome! I just re-rented a unit from him yesterday and to my embarrassment I accidentally locked the wrong unit. 🤓 Gabe was really nice about it as was they young lady waiting on me to unlock the shared door. 😎👍🏼🙏🏼
Gabe always a pleasure working with this storage facility. The managers are always helpful and friendly. Ability is always clean and easy to access.
Great and easy. Great customer service, very helpful.
I was very satisfied with how easy and fast it was. Excellent prices too! Glad I stopped by!!!
Gabe is very professional his customer service is exceptional!
Felt very secure, staff is always helpful.
Great facility I recommend to everyone!!
Gabe was the best. He help us so much. Customer service was great. So if you need great customer service and a great facility to store your belongings come here.
Just had a great experience with Gabe. He took great care of me and the customers who were making payments expediently professionally and friendly.
Good customer service is hard to come by and appreciated when come upon.
Gabe is the best. Highly recommended!!!
Gabe is very knowledgeable and helpful!
Gabe is a great manager. If you need a storage unit in Glendale, this is the place to be. I would recommend US Storage Centers to my friends.
Gabe was great me and my husband rented a few days ago and felt like we were family from the very beginning. I would recommend this place to anyone and everyone!!
Great experience here, process was quick, management was very helpful and friendly. Prices are very reasonable. Easy access. Nice size storages and very clean. Also the truck rental made everything much easier. So far my experience has been the best.
Great customer service, very helpful! I would recommend them highly!
Gabe was extremely helpful and very polite. The service was great. I recommend this facility to everyone.
Love it!!! Gabe is wonderful and very helpful!!!
Service is great and the representative is knowledgeable and friendly!
awesome been here for a few years always helpful!! Defanitley recommend!!!
I am writing this review because a few weeks ago I had a bad experience, I called back to speak with their corporate office and left a message with customer service. I received a callback today from Dan, to my surprise he is really the first person who made me feel like I mattered and that was not a bad customer. Since recent management changes I was not happy.
Dan took the time to listen and acknowledged and apologized for the bad experience I had a few weeks ago.Thank you Dan for taking the time to listen and work with me, I started a new job and I was struggling getting back on my feet. Your kindness and willingness to work with me has taken so much stress off me and made a huge difference. Your kindness and consideration matters!!!
The customer service was excellent! I was very satisfied with everything!
Excellent rates, very helpful people. Everyone should use this storage
Fui muy bien recibida, y tuberías un trato muy bueno y exelente
Jim is the man over here, runs a good clean facility. Definitely recommend
For the most part I had a pleasant experience. The staff were quiet helpful.
Great people helped me get into exactly what i needed!
Staff is great. Very friendly and helpful. Prices are the best around.
It is well managed , clean and safe environment.
Everyone very friendly, professional and helpful. Glad I used them.
Great facilities customer service is always #1
This guys were very flexible on a quick notice, opening price is good for the volume of storage!
Gabe was extremely helpful when I needed to rent an additional storage room to clear out some things for the holiday. I have had a storage room there for a couple years now and have always received great service.
I got a better price in the area. And two months half off when u reserve online. Convenient and close to me.
Very clean and very nice people great service overall
Have had my unit there for five years.
No problems.
Superb customer service and clean facilities! I would definitely recommend for your storage needs! Prices are also very reasonable!
Great place. Needed a storage unit to store some work equipment on short notice and they got me set up fast. Best rates that I could find locally and excellent access hours, as most places would open after I leave for work and close before I get back home.
Jim provided quick and friendly customer service. Excellent location and clean area.
Excellent price for the unit. Would recommend to others and use ourselves again in the future if needed.
Thank you.
I want to say this facility offers great prices and fantastic customer service!
Jim ( manager) is knowlegeable and always makes you feel he appreciates your business. I would recommend US Storage facilty to anyone.
Great customer service with making you feel appreciated going above customer satisfaction aleays
I needed a storage solution quick. I checked out my neighborhood storage locations via their websites, and this location had the best price and a helpful move in special. It was pretty easy to use the website, and Jim called me back promptly. I told him my situation and he took good care of me.
I am thankful and blessed for the experience. I would definitely do it again, as well recommend this location to others I know.
Jim got us set up really quick and was very helpful and informative. The site is secured and monitored... I felt very comforted storing my "life" with them. I'm so glad we decided to take the bigger size like you suggested!!! Thanks for everything Jim!
Great service great rate. Jim was awesome with our storage issues. Was really happy with the costumer service
The easiest storage sign up I have ever experienced.
Great location and good clean units.
Jim went above and beyond to help me!! Great customer service!!! Highly recommend!!!
Great customer service. I had an issue with my locker and they were quick to notify me of the problem.
Recommended
What an excellent experience. Both Tim and Joseph were super helpful. I've never rented a unit before and they helped me above and beyond. Couldn't be more thankful for the service they provided today. Thanks guys!!!
Easy to set up and staff was helpful and friendly. Never used storage systems before and they made it simple. Was a good option for cheap, airport-available storage coming from western New Mexico.
The personnel are wonderful, the place is clean and reasonably priced. Very accommodating when they could not lend me the moving truck as it was already scheduled by someone else, so they gave me 25.00 off my rent. Sweet! That's what I call good customer service. This is the second time I rented from them and am a loyal customer.
We've used lots of storage facilities in both Arizona and Washington at various times over the past 30 years. This is the only US Storage Center facility that we've ever used, but can't say enough good things about this place. The staff is consistently friendly and helpful -- if you've ever used a storage company, you know that customer service is usually non-existent, so its really a nice and refreshing change to find this place. Also, the grounds are kept perfectly clean, and I feel that my belongings are secure. We've had units broken into 3 different times over the years -- I don't fear that happening here. Yolanda and Arman were the managers when we moved in -- fantastic! Now, have just met the new manager, Jim -- and he has been wonderfully helpful! (Especially nice, because we needed his help today (at the last minute leading into a long holiday weekend) -- Thank you, Jim!
Jim at this location was very helpful in renting a unit at this facility. Thank you for your assistance.
First time renting a storage unit and the experience was great. Excellent customer service. I have visited my unit twice and it was easy to access and very convenient to home. Thanks for the wonderful experience.
Had a quick and easy initial visit with the sweet manager, Yolanda. Got a great price on my unit too. A little disappointed that the units don't have any lighting within them, but they are very clean and spacious. Also don't have a lot of time after work to get into my unit, before the gates close for the night at 9:00pm.
Move in process was quick and efficient. It is nice that they have a truck for you to use for free and the storage unit prices were affordable as well.
Yvonne was very eager to assist me in my need for storage accommodations and made sure I was aware of all the specials they had available. She was also very patient. Will help you in any way possible within her allowable policies. Thks Yvonne.
Excellent customer service! Great rates when I moved in , and reasonable rates after the move-in discounts went off. Friendly staff,.
I had a broken lock on my unit and they were kind enough to waive the lock cutting fee for the removal of the damaged lock. I paid for a new lock and was able to get into the storage room to assist my clients in a very short time.
Thank you US Storage!
*We have been storing our inventory for our business for many years and we MUST tell everyone that US Storage Centers has been, By Far, the most reliable, friendly, kind, helpful and Professional team of people we have ever encountered at a storage facility. We really want to Thank Yolanda Gomez for making our stay at the 9304 N. 43rd Ave
Glendale location the most satisfying. There is NO "funny business" going on there like other places we have been before. Also, we would like to Thank George the US Storage Centers Arizona Rep whom has always been a positive influence for Yolanda to do such a wonderful job of taking care of all the satisfied people here at our facility. Thank You So Much, Sharla and John