Friendly staff, to me that’s the most important thing!
Great! They had a amazing customer service and communication.
It is hard to go to the office. The sign said the person would be back at 9 am and I went and checked every hour until 1 pm on a Sunday. The sign never changed. It was the same on other days.
Hello Cynthia, thank you for sharing your experience at our Glendale facility. We apologize for the inconvenience with the office availability. We understand how important it is to have reliable access to assistance, and we understand your frustration. This is not the level of service we strive to provide, and we would like to further connect. At your earliest convenience, please email us at
[email protected] with more information about your experience. We look forward to speaking with you!
It's a relief to know that US Storage is quite convenient to anyone in need to take a load off if you know what I mean,
Very prompt and pleasant— I was attended with courtesy and a smile .
Everything has been good so far.
Good I have no problem with the way things are going.
Great help getting me what I needed.
It was easy and pleasant.
Best price in town. Very up front and informative about service they provide. Will use again.
Staff is polite and courteous.
Was good! Very simple, quick and easy move in. Manager was pleasant and through. All the information given was concise covered everything fully. I'm retired now but have worked in the storage rental trades for over 15+ years, with great success! Both in the front offices ,(on-site)and in Corp. District Manager positions. Specialty was closing sales and filling vacants of distressed new acquisition properties plus managing very large properties in Dallas Texas, SF Bay area, and in Phoenix. So am very experienced have trained many older staff and new site office staff for a few large corporate offices in this line of work. And can say your gal was on the ball and does a great job for ya. She is a keeper!
I am very happy with the service, the price, the size and the organization and cleanliness of the place, their handler named Sujey I think is excellent in customer service, friendly, always tries to help you, efficient and friendly I recommend them 100%
Not great, I’m currently in my second month (started last week) and enrolled for autopay on the day I signed up for my unit.
I was informed while out of town that my bill was passed due and looked into it when I got back to Phoenix-turns out my enrollment for autopay didn’t work and I was assessed a late charge for being past due and I have to re enroll into auto pay.
I went into the office in person this last Saturday to speak with the property manager but was me with a not on the door that she stepped out of the office and would not be returning until 1:30pm (it was just after 11:30am)
That day, I had forgot my gate key and had a loaded truck with me - i didn’t think my gate key didn’t work I just didn’t know my code and left it at home
As luck would have it, I was able to follow someone in and out the gate conveniently at the time I needed to enter and leave.
The following day (now Sunday) I brought another loaded truck across the city and when I pulled up to the gate I realized my code was not operating the gate and the office was closed. Just then the property manager comes out to the parking and informs me my code has been turned off because I had not paid!
I like the specials and everyone there has been courteous. My first unit there, was broke into twice and no cameras in that section. My second storage unit on special for two months and then reg. rate was $125, I wasn't there for 4 months and they raised it to $214 and now I'm forced to move to another on special price unit. I hopefully in 4 months my storage unit won't be no outrageous price and until then I move from unit to unit to save money 🥴🤔
Opened up my storage unit to find rat feces and urine everywhere. Wouldn't recommend this location to anyone.
Storage unit was very clean. The employees were very nice and knowledgeable.
Great service, Gina is very friendly
Friendly staff quickly got me into a storage unit twice the size and half the price i was paying at differant storage down the street. Only minor problem i had was getting gate code to work. The staff did work on it and quickly resolved the issue. They did awesome job . Haven't been there very long so need to see how it goes.
The managers gave my storage unit to someone else without my knowledge or permission and put it in that persons name with no explanation or anything. I contacted chat support and they sent a email to the district manager who didn’t even call me back but made the manager call me back and she gave someone obsurd excuse saying I was moved out because my gate code was used in some break in. And that I am basically burnt on the $163 I just paid as well as all my stuff. Which is absolutely insane. How are you even still in business I plan on going to the BBB as well as filing theft charges for all my things that your company felt like they could just give to another person and not even talk to me. They have cameras everywhere she can check them and see for herself I was NOT even there let alone apart of such a lowlife thing. Horrible customer service and a complete rip off
Front desk is rude. No customer service was extended at all. After showering up at 12:30 pm for a reservation she took and hour lunch came back and proceeded to take another hour lunch. I had bags on me that were heavy and was on foot. And she told me that I looked like a bum and to wait across the street because it did not look good for the business. After waiting 2 hours she serviced two ppl ahead of me and made me wait for other personal conversations with friends and asked me to be her translator b bad business
The visit was pleasant and informative... very helpful since we seen site on phone Internet...
The manager was very friendly and knowledgeable. I'd refer u again. Thank you
I would like to answer your questions on your survey AFTER I have removed my items from the facility.
The young lady managing the storage space is great. The call center seems confused and don't return messages.
We're already. I was loading unloading my stuff and I got locked where I couldn't get out and also I have a picture of a truck that hit my truck and never stopped . So if somebody could please call me, that would be great.
Ghetto location. Run down. I think some homeless are sleeping in empty units.
Clean, Professional and easy access to my belongings. I would use them again.
I'm not happy about the fact that there's no lighting where my unit is inside a building. No light at the entry port nor inside the hallway where my unit is. Times when I had to go after sunset weren't comfortable at all. I didn't feel safe.
Experience was great. Would recommend to anyone in need of storage space.
The first visit was not a good one but after that I didn't have any problems The lady was very nice then and everything turned out
I love the location, and the assistant manager Gina. But The main manager always has a bad attitude and is definitely not approachable but also the longer I have a storage unit with you the more I end up paying which doesn’t make sense.
I feel comfortable leaving our belongings in your storage units. The location is clean and secure. Overall good experience.
The young man that helped me was very nice and knowledgeable
I like it very much staff are very nice I had a great.Great experience thank you very much
It was great. Staff very nice. Reasonable prices.
Muy bien muy buen servicio y en español. Estamos contentos por que podemos ir al storage las veces que queremo.
The guy helped answer any questions we had and showed us the unit before hand
The process was quick and easy. It's only been a couple weeks si there isn't much feedback I an offer at the moment
Cool people and profesional, i felt confortable and i would recommended to anyone .
Took time before work to come sign papers and came out the way of my job to sign at a 330pm appt time. Got there and was a clock on the door be back later. I was late for work and didn't get to sign yet for a unit I paid for already
Everyone there was very courteous and quick to help me with my needs I was able to get in under affordable payment plan I want to thank everyone there at us storage for all your help
The management is a good person very helpful and nice
From online RSVP, confirmaction call, to meet and greet, I had an exceptional experience! Ms. Gina at the office was so helpful. I have already made referrals!
My experience was very professional and appropriate for my needs at the time. The employees and manager assisted me in getting the correct size of storage unit that I needed and insured that my privacy and needs were met.
Good experience great service Gina has a great personality
Very friendly and helpful.
I felt very comfortable with the older lady in the office she's awesome she makes you feel right at home.Thats why I keep coming back to you guys when I need a storage unit . Thanks to you all
Nice people, nice price and more space for your buck!!!
Professional yet friendly at the same time. Genuine. My online experience of getting acquainted with U.S. Storage & what you said you were about led me to secure a unit with no $ down. Then the next morning arriving early to make sure that the unit (last one) I had reserved was really waiting for me to fill with my stuff (after paying for said unit) was not necessary (arriving right after the office opened, that is). My expectations were well met. Sorry it has taken me over a month to get to this.
It’s been smooth as can be. No problems getting in and assigned.
Great, I dealt with a new manager during my most recent visit to 43rd Ave location, and Gina (manager) was incredibly helpful and friendly and really got me the room I needed at the best possible price. Absolutely a great experience.
Excellent! Great staff and exemplary manager.
Gina is AWESOME! super focused on customer engagement and customer satisfaction.
So far it has been ok. Despite a miscommunication regarding my unit and their lock being taken off then put back on by a different employee. I wasn’t able to get into my unit for 4 days however when I brought it to their attention they immediately fixed the situation and made it right. The ladies in the office are amazing at the 43rd Ave and Olive. So friendly and knowledgeable.
It was great customer service was great rep was very helpful and friendly amazing customer service
Very nice people, nice service 👍👍👍👍👍
Gina was extremely helpful, we weren’t sure which unit size would work best for us and she patiently showed us our options. Exceptional service was our experience at US Service Center 9304 N 43rd Ave location.
Thanks again Gina and Bob.
The property manager Sucely was not friendly and had an attitude. She made me feel very uncomfortable. Plus, I had to wait more than 20 minutes for her to return to the office. She would roll her eyes each time I'd ask her a question.
Don’t feel so great about my experience with USStorage in Glendale AZ. When life got tough and I lost my ability to work, there was No Love at all. No willingness to work with me at all either. If it weren’t for a friend who is a much better negotiator than I, then all of our possessions in US Storage would have been auctioned off! Fortunately, the auction was avoided as that same negotiator paid it current for us. If it weren’t for price and location, and hassle of moving, I would have relocated to another storage place a while ago.
I would really like to talk to the proerty managers boss, worst service ever, I have never been treated so badly, if it wasn't for another manager Gina coming to help me I don't know what I would have done
Muy amable la muchacha que me atendió muy profesional
Nesesito kmeyamen de urjensia xf bor
Staff had been considerate my major issue is the size of my unit is .5 inches short in length and .6 inches short in width with totals something like 50 square feet of lost space I AM PAYING FOR and was never given access to. This disappointed me and when brought to staffs attention I was never offered a decrease in my rent or any sort of restitution for the error.
The Manager was great.. Very helpful
Very friendly and helpful
Enjoyable, employee was doing best to get me the unit and information i needed. T
Office lady very personable and helpful in many ways
I'm very happy with how everything went from setting up the storage to moving in. So far so good.
The office staff is very helpful. Great place to store items. Highly recommend.
Very professional and easy
It was smooth and simple and very friendly. Great hours too!!
Excellent. The manager was of great help and had me setup with a unit in a matter of minutes.
Gina was very nice she did a great job
The manager was very friendly and very nice and very efficient. The place was clean and looks very secure.
The experience was great.
This is my second unit. Everyone from the person on the phone to office employee Gina was great. They were helpful and gave me information I could use such as Donations and bring my insurance binder with me.
The unit were both clean and larger than my last place. The price is better and I am here also for the hours. The last place switched to 7 PM and that is not enough time for me during the week.
Great experience with great staff!!
The lady who assist me is very friendly
They save me I was going to rock and a hard spot reached out to many storages who said they had availability I get there they don't so I'm driving around all over town with this big truck load and reached out to us storage and I was able to do it over the phone and take my stuff over there it was awesome
Very good the front office girl was very nice
Wonderful, I reserved online & it was a smooth process even in office. Staff was very helpful & understanding as well.
Excellent experience renting a storage locker thru the Internet. On site manager we very friendly, she explained everything and showed me my locker. Have made several trips without a problem, the security gate works great everytime. Highly recommened.
My experience was absolutely terrible. After signing my lease I came back 2 weeks later to move in and found my unit with a lock on it. When I went in to the office to see why I had been locked out before I had even moved in, I was given the runaround from a very unprofessional and argumentative employee. The only thing she could seem to tell me, was that it wasn't her fault because she wasn't the one who wrote the contract. No assistance was provided other than telling me the reason I couldn't access the unit was because they had rented me one that was already occupied. I then asked to please have my lease terminated and money refunded. After again being given the runaround and told it would take 6-7 weeks for the refunded check to be mailed, I asked for a managers name and was refused the information. The lease was then terminated and when I asked again about the refund, I was then told that I would not be receiving one. Overall, the experience could not have gone any worse.
Gina was very professional and informative. She knew the answers to the questions I had and very helpful. I would recommend Us Storage as my current storage unit provider is sorely lacking in most areas.
My experiance was absolutley wonderful. Gina was so helpful and just a sweetheart. Which was nice givin ny situation. I will highly recommend you folks,just because of her.
WONDERFUL AND COMFORTABLE WORKING WITH THE STAFF, AND THE COST IS EXCELLENT!!!😃
Very friendly lady working in the office with an awesome attitude 😀
Very very pleasant staff would recommend the storage facility to anyone
Best rates. Very clean. Your security is excellent. Keep up the good work.
Not sure how to say Cecilia or whatever...she's great and love the feeling of staff being kind to all
Office staff is friendly very clean been here a while now and I am definitely satisfied thank you
Good customer service and easy to achieve what we needed for storage size.
Sucely and Moe did an amazing job. Very professional, answered all my questions. I was disappointed that there was not a truck available at this site. One of the reasons I had choose to use this storage. I came that evening to bring a liad and others people were having difficulty getting out. I used my code and opened gate for them to leave. I brought my own lock and it didnt fit. Our friend who lived close brought another while waiting Sucely came out and asked if everything was ok. All was well...
Good. Not real excited about the fire that destroyed our stuff. Staff handled the situation well.
It's a nice place so far we have been treated fairly and very clean.
Gina was great and thorough. Only wish the place had overhead lights or anything to see with at night.
Seems to be quiet and well managed
The lady you had working in the office is the best.
Great!!!! She was wonderful
Thx u
I love the space and everything
Simple and prompt service.
I'm Forget her name ,but the person behind the desk its very nice and ihave good attention .
The rental agent was very nice very sociable and did a fine job. The problem I had was I rented the unit on Saturday and nobody bothered to tell me that the units would be closed up on Monday due to asphalting. I took Monday and Tuesday off work to be able to clear my house out and couldn’t get to my storage unit until 3 o’clock in the afternoon. All the lady told me and this is not the agent that rented me the unit is they emailed out to everybody. I think I should’ve been notified when I rented the unit I lost a whole day
Awesome !! Very helpful,friendly and professional
It was easy to accomplish what was needed i was helped by an awesome lady who was very nice with moving I lost some important info including her name but I’m sure they can look her up to give her props.
Was able to book on line with assistance of Briana, very nice. And go to site and sign my lease and see my unit.
Turned out to be very nice!
It was excellent! Upon arrival I was greeted with a warm and friendly hello. Gina walked me through everything and helped me pick out the right unit for me. She was professional, knowledgeable and friendly, a real treat to work with. Based on my experience with her I have decided to additionally store a vehicle with them as well. It was refreshing to work with someone as nice as Gina and we look forward to continuing to do business in the future.
He was busy but a very nice gentleman and very helpful
It was very good but I do feel that the storage rooms should be cleaned & swept for the next renter due to health reasons . Other than that I am very satisfied. Thank You
Everyone was professional
Great, the service lady was professional through and informative
It was very positive. Gina was very informative and helpful. She showed a lot of compassion for her customers and support staff.
Gina was amazing!
She was very sweet & welcoming when I checked in, and even went out of her way to help me figure out where to go to get my new AZ drivers license.
My experience is great. The lady at the desk was AMAZING!!!! She needs a raise. She went above and beyond for me. I had my son I. The car and she brought everything out to me. She also volunteered to monitor my movers to make sure my belongings were safe.
Yeah Gene who helped me set up my account was great. The gates could use some work since they kept locking me in when multiple people entered despite inputting the gate code for each car
Easy, Quick within the hour of finding US Storage I signed the lease online and they gave me a courtesy call, I went down there to show my id and I was done. The facility is very clean and the staff has been very helpful and friendly. I recommend.
When I arrived to pick up my gate code and see where my unit was located Gina was a huge help! In addition to it being a professional experience, it was actually rather fun as well! Thanks for being a good company and hiring great people!
Gina. Was. Absolutely amazing, customer service was impeccable. Will definitely refer
I met Gina and she was very cordial and accommodating. I found the size unit and purchased it. Thanks
Was a great experience. Staff was very helpful and friendly. Gina was able to move me out of a unit that was too small into a larger unit with no problems. I would definitely recommend US Storage.
Louie
It was pleasant, friendly and quick.
I have yet to move in because I just wanted a < just in case> spot. The lady who helped me out in the office was very personable and set my mind at ease
The girl who helped me out was really great, very quick and efficient. Thank you!
The lady in the front office was very nice and very helpful. Easy process.
Great and friendly people
Someone answered the phone right away. The representative gave me prices and availability over the phone without a hassle. Went to location and had an even better experience. Gina was great, friendly and professional. She made great suggestions and made the entire process quick and easy.
My experience was excellent and I would highly recommend this business to anyone and everyone needing to rent a storage facility. They took their time to explain all parts of the process and drive me over to the unit in a golf cart to show me the size and location of it. My situation is unique, as I’m selling my home to move overseas to live with my husband, who is a government Contracting officer and a former military member. The closing of our home will occur way before the govt-contracted movers can pick up our house hold goods. Your US Storage employees worked with me to ensure that our sons could access the unit to allow the movers to pick up our belongings for shipping, after I would be leaving the state. All of these logistics had to happen in a certain sequence, in order for our home sale & move to be a success, and Sucely Ortiz and her assistant, Linda made sure all my issues were addressed, didn’t rush me and were extremely helpful and gracious.
It was a great experience especially first time renting a storage unit. Gina was so helpful and was a pleasure to have her assist us in the process.
Sucely the manager is absolutely amazing!
Friendly and professional.
The facility is very clean,
Storage is great but the employees are what makes this place worth the money.
Very happy for my storage it was easy. Stress free.
Keep up the amazing work Sucely.
Safety protocol COVID-19
Highly recomended
I had a great experience! Gina is awesome! She went above and beyond to help me find a unit within the company. I tried to get a unit at the location on 23rd and indian school only they didn't have unit the size that I needed. She found me a unit at a different location and that unit held all my stuff. I truly appreciate her help with finding me a unit within the time frame that I needed...She took the time to explain paperwork, her vibe was sensational. She was real easy to speak with. I was very comfortable dealing with her. My rental experience was smooth, no hassles or hiccups.
Very welcoming with great staff. Gina took care of us better than any other storage facility we've used. Would highly recommend this company.
Please stop calling me Victor Jose.
I go by Victor or Lobo.
Other then that the staff has been great. But the place is clean and I would suggest to someone else.
I even made a new friend of another tenant.
Btw you should provide free soft drinks to the employees.
Like Dr. Pepper and Coke.
Very easy and pleasant to talk to the people in the office she's very nice and I have two units there and I have no problem telling somebody else that's where they should go
The staff person I worked with was terrific. The facility was okay.
Fast and friendly service
Gina was great, she went above and beyond to rectify the mistakes made by the call center folks who initially gave me a unit that was already rented.
Great, Gina was knowledgeable and did a good job. She represented your company very well and she was easy to work with
Quick and easy clean and ready
easy to sign up on line, and easy to finish at the store
Very impressed! I arrived 10 minutes before the office closed to complete paperwork to rent storage space and received impeccable service from Gina!
She was very informative, helpful and took her time to ensure that my needs were taken care of!!
On staff manager, not very friendly.
Associate helping was very nice and made sure I was set up.
Thanks for your help
Fast, friendly, and convenient
Gina was great! I’m glad I’m at this storage.
I really liked the experience. I was happy I could reserve my unit online and the person on site, Gina, was very helpful for our first move in date.
Very easy process and knowledgable.
It was a very pleasant experience from my first contact to viewing the space and getting the storage. The lady (who's name escapes me) was very very helpful. She directed me to what I really needed in size, she was very friendly also.
So far, good. The staff are friendly and helpful.
Easy to use. Communication excellent.
Happy, helpful, friendly people. Great rates!
No complaints other than dislike being bugged to fill out surveys in phone and on email. Just let me be satisfied for now and stop sending me surveys!
I was very pleased with the fast and friendly service that Sucely gave me.
It was very well taken care off
Customer service was great grill at front desk took good care of me. But the angle in your driveway cause my antique refrigerator to fall over onto the ground. So I was unable to use the storage unit because I cannot unload my stuff when I had to use a wheel dolly.
Gina was excellent in showing us around the facility. She made renting a very easy experience
I had great experience at US storages, the lady’s in the office are great & answered all my questions with professionalism
Thank you
They are very accommodating my first initial experience is the lady at the front desk is great very friendly it was very helpful to show me the different units available and when I needed to upgrade they helped right away the units were cleanAnd I would definitely rent from them again
Friendly staff, clean property,
Great friendly staff and fair prices.
I had a very pleasant experience after my house had caught fire I needed to get what was still good out of the house and the people I dealt with took real good care of me I would reccomend this storage facility to anyone needing storage
it was very easy to rent, however, when I got contract in email later in the day, it had wrong price.
Overall the sign up process was pretty streamlined. I happened to catch a lunch break and had to wait. No big deal, but hey if I had to complain there it is. Otherwise office and staff I spoke to on phone was very helpful and got me back to loading and unloading my belongings.
The staff was exceptional! We are currently moving to a different country and need to keep our things in storage for a year and we were very happy to find that you need a passcode to enter and exit the premises. We’ve had bad experiences with other companies where the security was minimal and if someone stole something there was nothing they could do. Will definitely recommend to our friends and family!
I did a review. Like I said I like the experience with Gina she was very nice and kind and kept everything running smooth even with system issues.
It was a pleasant experience all done online no hassle just a few minutes to fill out application
Renting the storage unit was easy thanks to your website information and the two representatives who helped. All of my questions and concerns were answered.
Luis was totally amazing, from his genuine care to get me in the correct unit to his professionalism in handling the transaction. I greatly appreciated him confirming that I had found the right location for my business storage. Cicily (I am sure it is spelled wrong) was so helpful on the phone when I had questions from my home office and needed answers. I would highly recommend your location to others!
Great Personal. Specially Luis who was very courteous and helpful. Took his time to Show us a couple of storage units and gave us a good deal that we moved in right away. We are very pleased with the service.
My first experience was excellent, there was an issue with my reserved unit not being ready for me on my arrival, the management team went above and beyond to make things right and to compensate me for the inconvenience, I didn't need anything but team insisted, after which I graciously accepted their kind offer to put me in a larger unit at a discounted rate. Would recommend to anyone needing safe and economical long or short term storage.
My experience here was great, the girl in the front was very friendly and helpful 😊
It was good didn't take very long to get me all set and the lady who assisted me was very nice and answered all my questions. Thank you
I had a great experience with US Storage. The staff were friendly and very helpful.
It was very pleasant. Gina and Luis are great people and so polite. They made getting the storage unit so easy.
I think its great. Customer service was wonderful.
Very good, I am so glad to have any storage, because I need space
The 2 women who help us were great I think its shayla and a manager
Super simple, lady at front counter very nice. Good customer service.
When I arrived the unit I was supposed to rent still had items in it so Gina took control of the situation and ended up getting me a bigger unit at the cost of the smaller unit. Gina was quick to resolve the issue and I couldn't have ask for better service.
Very friendly, professional customer service employee.
I was a prior renter. Last year. I was treated very good. But I tried to rent storage the day before and the girl in office said I can only take payments. I am very very sick. I went to U-haul and to another business. I ended coming back and was very glad to see Sucely Ortiz.
It was fine your counter person is verey stright forward and lets you know that there os no leway to the rules and she sticks to them (at the same time she was pleasent to talk with )
My experience was very outstanding and team was professional and very welcomed the moment I walked through the door. I'm a very satisfied customer and well be sharing my experience with my family and friends.
It's was friendly and helpful.
Very positive experience. Office staff is friendly, recognizes me when I arrive. Billing always to me in plenty of time to get payment out. Facility always clean, no access problems.
Enjoyed having a real conversation and not feel like I was there for a transaction.
Very happy and pleased. Great customer service
It was great & Gina is AWESOME. Very knowledgeable & helpful throughout the whole leasing process & the truck rental.
Thank you Gina you're a lifesaver.
I transfered here from another storage location. The customer service here is great. The assistant manager Gina is awesome. I would highly recommend this location.
Gina was great helping me switch to a larger unit
Gina was very friendly and easy to work with. The only issue is that the facility doesn't keep good records of open parking spots. The spot given to me when I signed up was taken. At arrival, the 2 spots to choose from.were also taken. We finally got directed to an open spot. The location is close to our house which is a plus.
Very kind and patient. Nice people.we got in and out in no time. Real good
Great experience overall. Could modernize the sign up process, however. Maybe send a link to the person in advance so they don’t have to spend so much time doing sign up on move in day
Good. So far everyone has been helpful and the unit is fine
So good and professional working staff on the location on 51Ave and Glendale Phoenix AZ..
I had a good experience. Great service!
It seems positive so far, though I feel having to put my password in in order to be able to get out if the gates already open is a little ridiculous you either have your password on your way out or you don't.
Every thing went very smooth
Everybody was friendly and knowledgeable.
I walked in and the most pleasant greetings. I called earlier and received everything I needed the young lady helped me out a lot and I will be recommending this facility
Great. Alan and Gina were very helpful.
No problems, reserved a unit after doing a visual with the attendant. Now my stuff's in storage.
Excellent customer service,
Really quick didn't give me a hard time and the price I was quoted didn't change
It was great i can't remember the ladys name but she was wonderful
Stuff is Friendly easy to access overall good. Units are just a bit smaller than average
Nice people to work with in the office.
It’s Business, the deal went good! Representative was very friendly!
I found your prices so much better than others and the free one day use of a moving truck is awesome!
It was great very impressed
Great experience, great price.
Very helpful + professionally nice !
The experiance was very good. The manager was very helpfull and pleasant to deal with
Pleasant. Second time renting from this facility. Reasonable prices and clean place.
Feel fine. Sucely Ortiz is always kind, friendly and knowledgeable about the property.
Very comfortable and pleasant to deal with
The customer service was very good.
Really good costumer service
I feel Awesome about this place keep up the good work..I got my daughter to switch her storage to over there...
The facility is close to home and convenient, the price beats competitors, and the grounds are well kept and secure.
It was a great and painless experience. The gentleman Alan was a wonderful help. The fact that you also had a truck to use also saved me a bundle of money and it was appreciated greatly.
Love the service with Mayra at the fron desk and the help with the Unit
My experience was pretty relaxed. I was shown a unit, the various plans were discussed, and some joking around was done. Documents were signed, and procedures explained, then I started putting stuff in the unit.
I was treated with respect and kindness. The facility is pretty much always clean. The price is fair.
It was great. You had exactly what I was looking for, and the gentleman that helped me knew what he was doing.
Experience good, concerned about Rat waste in space. Please put traps or exterminator to prevent pests. Thanks
5 stars all the way. I was serviced by Gina and I was totally thankful. Very professional. Gets down to the basics quick. Very respectful. And would send anyone to this business for storage space.Thxs
It was an enjoyable experience to have Gina help us out getting a storage unit. She was fun and we had lots of good conversation!
It was great, manager of this place is very nice, helpful and lovely.
I had great customer service and storage unit looks very clean!
Was treated with kindness & respect from the time I checked in.Love how I was able to reserve my unit online it was fast,easy & convenient! Thank you.
The guy was a real professional and took care of me and I was happy
Service was excellent I'm very happy customer
Honestly no joke the fastest storage to rent from ,hands down...very happy with the start up....
Excellent customer service
Outstanding from the beginning to the end. Very helpful! Definitely would recommend to family and friends!!
It was a simple process to set-up and be able to move in right away. I was referred to this location by a friend and in turn
U.S. Storage Center immediately showed us some love. Thanks U.S. Storage
The service that I’ve received from Sucilly was incredibly wonderful! She’s very good at her job and I really appreciate her kindness and helpfulness. I would use this location again just because of her! Thank you!
The unit was the perfect size, the reservation was very easy and the gentlemen I worked with was nice and professional. The free moving truck was the cherry on top! Thank you!
Exemplary all around service.
I visited your location and was greeted by Gina. She was amazing and quickly helped me figure out the best option for me. She was polite and very knowledgeable. She is a asset to your company.
I love the way they treat people. I recommend us storage to all the people around the world!
Really good, really nice person help me. He got me the right size storage that I needed.