Rent or Hold Your Storage Unit in Minutes.
Self Storage and RV Storage Chandler, AZ
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Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 2:00pm
Gate Access Hours
- Mon 6:00am - 10:00pm
- Tue 6:00am - 10:00pm
- Wed 6:00am - 10:00pm
- Thu 6:00am - 10:00pm
- Fri 6:00am - 10:00pm
- Sat 6:00am - 10:00pm
- Sun 6:00am - 10:00pm
Features and Amenities
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Drive Up Access -
Climate Control -
RV Parking -
Electronic Gated Access -
Video Recording -
Moving Carts -
Kure It Certified Location
Self-Storage Facility with RV, Boat, and Auto Parking Storage
Located at 5205 South Arizona Avenue, Chandler, AZ 85248, our brand new Tower Storage facility offers beautiful, new RV, boat, auto, and climate control self-storage units. The sizes of our available self-storage units range from 5’ x 5’ to 11’ x 35’. Parking Space width may vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Our recreational vehicle storage options provide ample space for even the largest RVs and other recreational vehicles. Our RV storage spaces make accessing your vehicle a breeze, as we have eliminated tight corners and awkward angles to ensure parking and backing out of your space is a seamless process.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
RV Storage Features Include
* Propane
* Free Ice & Vacuum
* Sewer Dump
* Dog Park
* Business Center & Conference Room
* Detail and Wash
* Clean Showers
* Video Cameras
Storage Units & Facility
Each storage unit is individually cleaned and inspected after a vacancy to ensure cleanliness and security, as we believe in setting the standard for the highest quality storage units available. Our brand new building in Chandler is clean, modern, and attractive, and you can choose between climate-controlled or non-climate controlled units in different sizes, which can accommodate anything from a few extra boxes to a full house-worth of belongings. We also have 24 hour video recording throughout our facility.
We also have an onsite conference room that can be rented out for different meetings and a picnic area and dog park on the outside of the premises for anyone to enjoy some leisure time with the family.
Professionally Managed
Our Tower Storage facility is managed by professionals with years of experience in the storage industry. The staff members that greet you are also hired based on their customer service qualifications and will always be kind and friendly when providing you with options, information, and answers to any of your questions. We believe that your needs come first, and our team is here to assist you in any way we are able to.
Best and Most Convenient Hours in the Industry
We offer two sets of opening hours which include our office hours and our storage hours. Our office is open from 9am to 6pm every day, including weekends and holidays, and our storage facility is open from 6am to 9pm every day. These times are generally able to accommodate working individuals and offer flexibility for our customers who need to access their belongings, including their RVs and boats, for the weekend or during vacation.
Forms of Payment
We accept all forms of payment, including cash, credit card, check, and money orders.
The Community
Chandler is full of recreational things to do year round to have fun on the weekends. Chandler golfers enjoy hitting the range at several golf courses, including the Ocotillo golf club of the San Marcos golf course. The city, which is agrarian in history, also has a few farms and ranches that offer horseback riding and lessons, such as Kira’s Dream Horses, or anyone can enjoy the artistic side of Chandler by taking a painting or pottery class at Burst of Butterflies. No matter your hobby or interests, when you need a place to store your golf clubs, animal care supplies or pieces of art you create in class, remember to get in touch with us for a place to keep them!
Customer Reviews
Great service, friendly & helpful. Will gladly recommend.
Wonderful
Clean facility. Friendly staff. Gate wasn’t working when I arrived. Air compressor wasn’t working. Car wash wasn’t working.
US Storage Centers
November 8, 2024
Hello Chance, thank you for your feedback at our Chandler facility. We’re glad you found the facility clean and our staff friendly. We apologize for the issues you encountered with the gate, air compressor, and car wash. Your feedback is valuable, and we’d like to address your concerns further. Please email us at [email protected], and a manager will follow up with you directly.
Car wash open would be nice.
And the front gate for security!
Other than that. Loving it!
I love Tower storage, awesome location and the amenities. I feel that the price is a good price for my purpose.
It's our first time. Heather helped us set up fast and did a fantastic job. Definitely staying with you for a while.
Smooth transition getting a storage unit. The unit is clean and secure.
Wash facility amenity has been inoperative for long time. Would be nice for it to be working again.
The storage space is nice, easy entry. There have been mechanical issues causing gate to be open 24 hours, which is a concern.
Love the facility but don’t feel like I am getting money’s worth. Car wash has been down for a couple weeks now. Also, front entrance/gate is now open 24 hours. Not very secure. I am paying extra but I am receiving the same value as my previous facility which I was paying $100 less per month. I am not too confident owner/management is committed to maintenance of the facility.
very good
Kudos to Wendy and Heather! They do a great job!!!
Initial first experience went well and has continued to be so. It is a nice location and close for me and my family.
The amenities at the facility exceeded my expectations. Heather and Wendy have been wonderful to work with.
Wonderful experience! Both Heather and Wendy are very professional, helpful and friendly. I compared several different spots they were also priced the best. Facility is clean and inviting. Highly recommend Tower Storage.
Heather was wonderful, helpful and seemed to like her job
Outstanding experience all around! Jasmine and the staff gave the absolute support needed to make sure our long term lease was closed and all our needs were met as a corporation. I’m looking forward to a very long and successful relationship with your Company. Thanks-Again!!!
The best ever!
repairs are slow at best.
Any communication generated from Tower Storage about repairs; whether something is scheduled or nothing is scheduled is non-existent.
Very good. Staff is very helpful
Rate changed when I moved in. Staff was very courteous.
Perfect!!!
Excellent
My unit was really dirty and had mouse poop all over it… I was very disappointed that it was not cleaned before I rented it. Wendy at the front desk was somewhat helpful, but really slow.
Gall at the desk was great.
Very helpful, friendly and competitive pricing
This is a well run facility, happy I’m here
Great place to keep items stored. Great pricing and very clean and safe storage.
Jasmine helped me out immensely. My family all use this facility. Only place to go.
Thank you
To great place with fantastic people You provide a place for our needs with great amenities You
It was amazing! The onsite manager was knowledgeable, on point as well as sharp,well spoken, compassionate and kind. She had to handle a current tenant that had an issue as I was signing my contract. She showed extreme concern while being extremely professional.
I rent a RV storage covered space here. This facility has thought of it all! It is the absolute perfect place to store my precious goods. I greatly appreciate the level of security that is provided. The access times work well for me. There are so many amenities that I don’t believe I can think of another place that offers all that Tower Storage does.
The staff is so friendly, professional, and welcoming. I feel appreciated as a customer and just from the service alone that Jasmine and Wendy provided me from day #1, I have already bragged about this place to my RV buddies. Highly recommend, you’ll be glad you moved it!
Friendly, accommodating, so willing to help in any way. Easy to work with and patient when you can’t find your way around!
Easy to check in and very friendly and helpful at the front desk but without the discount for first two months, these are on the high side, price wise.
I love it
What a great facility!.
Jasmine the manager helped us with everything.
She's a real gem.
Always a pleasure being here. We are snow birds so this is like coming back home for our motorhome. Love the friendly staff and the amenities!
Facility is kept very clean, Jasmine was always very friendly and helpful. If I need storage space in the future, I will be back.
It was awesome.
Very happy with unit. Clean and near door. Good value. Jasmine was very helpful.
Our gal Jasmine, was outstanding. She answered all of our questions and gave clear and concise instructions. You are very fortunate to have an employee such as Jasmine representing your company. We know who to turn to should we need assistance.
Thanks Jasmine.
So far, all is good with my rental.
It was GREAT! The employees are friendly and knowledgable and go the "extra mile".
The facility itself is clean and well maintained -- it is also well lit at night.
Jasmin great as usual.
Excellent storage facility. Clean and well maintained. But it's your gal at the front desk (Jasmine ?) that sets you apart. I'd be making her an employment pitch if hadn't recently sold my business!
Awesome
Very friendly people. The place looked great. Easy check in. Awesome
Were very happy with the service %100
Jasmine is amazing ! So helpful and great storage space
We found Tower Storage to be very clean and organized. Was very impressed with all the amenities to facilitate our RV storage needs from electrical hookups, shaded spaces, practically free washing facilities, waste dump stations, and even personal showers and vacuums. If all that is not enough, then they have Jasmine who was one of the best customer service reps I have encountered in any business. You would have thought she was the owner. She was knowledgeable, helpful, and over the top “nice” and accommodating regarding making sure we understood what was promised and expected. My only complaint was her asking me to remove my Arizona State University cap, as it was borderline offensive to her as she was a University of Arizona graduate. I get it and complied. What a salesperson. She was bad a—- as far as I was concerned. She could not have been more knowledgeable or accommodating. I did tell her she made it a pleasure to spend my money. She deserves a raise! And she would get one I am sure if her boss could follow her around and she acted like she did with us… Thank you Jasmine, and thank you Tower Storage…
Great service, great price. We like having the RV wash and remotes for the gates and covered parking!
Very efficient
Very nice staff.
Jasmine is very professional, courteous and patient. She showed us the storage unit and answered all our questions, even though some were asked several times. My friend and I are very happy with the service received.
Jasmine has been awesome from the beginning. Great customer service and a big reason why I decided to sign a contract. The property is also very clean, secure and accessible in and out. As a new customer right now I could not be any more happier! :)
Jasmine is awesome! Honesty, our previous experience with Tower, 3 years ago, was not pleasant. Jasmine literally brought us back and we anticipate storing our RV long term with Tower.
It is a nice storage facility I ever been. The storage is clean and have music too.
Love the place ❤️
Jasmine was very nice and very helpful. The call center csr are nice and professional .
I will comeback and recommend to all the relatives, freinds and Co workers.
It is a 9 plus
Went great. Thanks!
Great
Great so far.
It was the best experience we have ever had renting our storages. The young girl, sorry forgot her name, had great customer service and was very helpful and took the time to explain everything. She was amazing and the other gentleman that helped us, too was great also!
Jasmine was super helpful in securing a unit, answering questions and showing me my options.
Excellent staff but rates are to high. Not competitive with market.
Jasmine is fantastic! I've rented more than my fair share of storage facilities and this one has definitely left a excellent first impression.
I asked if there was a car wash and was not told about it. It was in the ad. I stopped by the storage place and said I would need the car wash. It took them more than a week and I still don't know if it is fixed. There is also a scary bird that is in Chandler that seems to be bothering me now. I am not happy with the place or experience at all.
Very good experience..Jasmine, the property Manager was very professional and helpful.
Very satisfied with Tower Storage. Clean facilities, easy to access, close drive to home. Would highly recommend. Climate control very important for my needs.
I haven’t rented long enough to give an opinion
Very nice facility clean & great security. We are in the process of moving & we will be needing more units to store all of our 4 bedrooms, great room, dining room, and outdoor furniture. Will talk soon.
Also Jasmine was super to work with and looking forward to talking again.
Thanks
Mike Miller
I was pleased with the service that was provided to me. I appreciate the thoroughness of the information given and all my questions were answered. I like the storage unit I have and the ease to access it. Jasmine and Brent are great employees.
Jasmine is very nice and professional.
Jasmine is the best.
Very good, jASMINE did an excellent job and she’s to be commended.
Very good thank you.
I can do an Accurate review when I see that you will not raise my monthly rates in within a year. Last time I rented from you all my rate was raised within a few months of the start of the rental
Thanks
Both employees I met were very helpful and friendly.
When I return to AZ next spring I intend to rent from you again and leave my RV there for several years. Your facility gives me „peace of mind“ whenever my Sprinter RV is stored there.
Did not sign contract left message had to move early and would not need storage and still charged $88.00. Very disappointing for my other rental time was a great.
Tower storage is a very professional and caring place to store your items. It is very safe and secure great security there. Todd was amazing all the way through our dilemmas and we will always use Tower storage
Everything went easy and access was great. Jasmaine was very helpful and personal on the phone and in person. I'll certainly be back and recommend this place to other coach owners.
Property manager very friendly and helpful.
Friendly and helpful, clean facility
Very satisfied
Just awful. My storage was full of spiders spider webs and was to be cleaned out before I put my belongings in and put lock on per jasmine. This didn’t happen and unfourunally due to health issue I needed to leave my belongings there to get full of webs with spiders.
Since I am African American I would like to say that sometimes in that area I'm looked upon very strangely when I walk into a business. When we came into Tower we were greeted with warmth and no judgment about the color of our skin. Jasmine and Todd or amazing and professional and also very funny at times Jasmine didn't realize that we had had a death in our family but she made us laugh and we are so happy that we put stored our items at tower. Thank you Jasmine so so very much. Minister verse and evangelist Dean
Very good experience setting up and renting a spot
I really like that Jasmine is in charge, she seems aware of what is going on on the property and appreciate her help!
It was a very easy process. It was very convenient to rent the storage unit online.
Jasmine was great to work with and most helpful when I stopped in to rent another unit.
Overall it is a positive experience! Jasmine helped me with the last minute change in my request and reservation. She made it happen! I am new to having a storage unit and Relocating And she walked me through the process.
Jazmin was incredible during the sign up stage. We had a great experience.
great location and competent personable staff. The site is very secure and well managed.
Very smooth process.
Jasmine is awesome
Our experience was first class. Jasmine is so knowledgeable, helpful and very professional. The facility is spotless and very well managed. After touring other storage facilities we were very happy to find the Chandler location.
I will be glad to Recommend my family and friends to you all .
Jasmine was extremely helpful in making the transition to another unit and transferring my current unit to one of my employees. Thank you, Jasmine.
Jasmine the girl up front was very helpful and pleasant. She got us thru the process painlessly and I'd give the grade A÷ for her attention to detail and a great attitude.
The staff was excellent! They were friendly, informative and took the time to answer my questions, provide recommendations, walk me through the process, and took me on a tour of the facilities.
Customer service was top notch. Amenities were very impressive and well thought out. Just way too expensive for us. If we had a motor home that we invested over $250,000, I would probably consider spending the money for storage, but it was just too expensive for us. We rented basically because of an emergency situation.
The staff are extremely helpful and courteous. I enjoy all the amenities that Tower offers.
Although there was some confusion early on in regards to which unit I was to use The Manager corrected the problem and was very Courteous and friendly.
Very friendly. Would recommend to all my friends.
Friendly and easy to navigate
Well taken care of by Jasmine
Real Good
Amenities are great. Just wish there was an additional option to park RVs in their designated spot after hours. ...even if at an additional fee. Thank you.
Very positive and will refer clients to you. I’m a realtor in the area so have lots of contacts.
Very friendly, communicative and accommodating as possible to my circumstances.
ok
I had a very positive experience with tower storage. It is a great facility with an RV power wash, ice room, propane refill station and dog park.
Jasmine was outstanding! She made the rental process so easy ! Facility was clean and easy for my moving truck to unload my belongings. I highly recommend Tower Storage !
Jasmine and asst are super. Handled everything well and in short order. Provided all information on billing etc... and great service.
Very good. No issues on service. Wish wash bay was in better shape (need both guns working well). Wish spot free rinse was offered. Other than that, all good.
Amazing customer service!
The amenities and on site support team of Jasmine and Jamie make Tower Storage a great choice!! Complimentary wash bay, covered RV detail area with vacuum and tire air supply station, treed with real grass dog park, RV dump station with propane fill station and extensive security are just a few of the many benefits at Tower Storage!
Very pleasant, thorough, and just what we were looking for, Jasmine is excellent
Very good customer service and the storage facility is wonderful!
Jasmine and the other gentleman man that assisted us were amazing. They were so helpful!
It was a great experience; easy to take care of what we needed; friendly and helpful costumer service people.
I love this storage clean caring and everything right at one's hands cleaning car wash love it matter of fact it's our second time using them safe and secure ❤️
Jasmine is fantastic. My plans changed so my rental was short but would recommend for sure.
excellent ! Dina /Deanna is the best professional ever!
give her a raise, a promotion KEEP HER !!
thanks ! she knew every detail, was patient, funny, and offered honest answers - rare in this business. no run around, no delay, no “ call our online bullshit”.
I’d hire her in a second for my business ventures( not storage)
Susan
Our experience was very positive the staff is curtious and helpful I would recomment Tower to any friend or family member!!!
Jasmine was great & very helpful. I would recommend Tower Storage.
I appreciated the fact that you notified us when the lock was't secure. I am back in North Dakota so am not able to check on my storage. I trust that you will keep it safe until my return.
Jasmine is friendly and pretty flexible!
Very good customer service and reception.Very clean and tidy storage units. One of the best storage units I have come across.
The manager at my storage facility was AWESOME !!! She was so helpful to me. She went out of her way to be sure I had ever single detail covered. Thank you !!!!
The Tower Storage staff was very accommodating with our need of short term travel trailer storage. Jasmine and Hunter were excellent with follow up info leading up to and including our stay with them. Furthermore the benefit of electrical power and a wash bay and propane fill up were wonderful full service benefits.
It was awesome
Great location
It was excellent and not to mention convenient being able to get a storage online from my home.
Great! Very professional and accommodating as they packed up my possessions. They respectful and courteous. I will definitely be recommending your company.
Renting my storage unit was extremely easy and Jasmine was very pleasant to work with. Unfortunately I am finding the website very difficult to work with. I keeps telling me I have an invalid credit card number when I try and setup autopay. Very disappointing!!
The transition was seamless. Very courteous and helpful. Willing to go out of his way to help us get into our spot. Directed us every step of the way.
All went very well. Thank you!
Professional, courteous, well priced,
Very positive
Exceptional, very professional, courteous, knowledgeable and hard working. Went way above and beyond my expectations.
You are lucky to have employees like these. In these days and times good workers are far and in-between. The work they do servicing my propane, cleaning up after people's is what I see in a larger company.
Keep up the outstanding work and customer service.
We are spoiled!
Brylee was delightful in her willingness to provide information and options when I inquired about your services. It was a very productive encounter.
Great! Jasmine has been super at all times and very helpful!
Excellent in every way
Great customer service!! Tower storage is a great place to store our RV…covered space, secure, and very convenient location for us.
Jasmine runs a tight ship in Chandler... made my changes without issue
It was great.
Have not yet usd the space, but everyone has been very helpful.
Jasmine is incredible
Great
I like Jamie, or was is it Jasmine? Either, anyway, she was fantastic! She ditched her golf cart ride and ran the entire way showing which way to go, she even showed me how to open the doors and gates, bc I know that I'll be trying over and over again. Thanks girl!!! You are awesome! Like the area overall just bomb-tastic!!
Totally awesome, the facility is top notch the best I’ve ever seen. The staff was really friendly and took me out and showed me the sites and the different amenities that Tower storage has to offer. Great security, cameras everywhere. I am a new customer of only been there a couple months actually one month. The wash rack propane and dump station are great features 12 foot wide Covered RV storage with a 15 amp outlet in every stall.The RV storage bags are angle park makes it really easy to get in and get out of your spot.
From the start, amazing customer service and all questions answered. The facility is very clean and gated for protection.
Amazing will definitely come back they are very helpful
Very convenient location, easy access, friendly staff. Jasmine is the best!!!
Friendly, helpful, responsive not much more needs to be said.
Jasmine is awesome!!!!!
The Amenities were fantastic as was the cleanliness and level of service
I would completely recommend Jasmine is great at the Chandler Arizona area tower storage highly recommend
She was polite and knowledgeable. I went to your company in the past. Her name is Jasmine.
My experience with Tower Storage has been a positive experience and I would recommend Tower Storage to anyone. It’s clean, safe, and easy access for you the renter.
It has been exceptional. I’ve been working with Hunter and he goes above and to be accommodating and helpful. I would definitely recommend Tower Storage and tell everyone to ask for Hunter!
All is good.
Hunter was very helpful in making our move easier. He has a pleasant personality and most certainly should be recognized.
Jasmine is truly the BEST!! She has gone out of her way for me many many times!!! She deserves a large raise with a ton of benefits. I really don’t know what Tower storage would do with out her!!!
Jasmine is fabulous. Clean units, great price
Extremely clean and well run. Has all the amenities you can ask for when storing a motorhome, including covered parking, wash area, propane and electric hookup. Well lit for use day or night.
We highly recommend this storage facility to house your motorhome.
No issues and felt confident leaving my possessions under their watch
Very courteous and friendly staff. Hunter is very helpful
It was very simple. Easy in and out .
Very satisfied with your service.
Good
No issues
Good 👍
Friendly professional and helpful staff and service.
excellent facility but price is high
This location the manager and Amberosia are so helpful and amazing. I have gone to many storage areas because of the work that I do and all I can say is that this location by far is the best in all aspects. I would recommend this location to everyone.
Jasmine was fantastic!! She was so polite and knowledgeable. I true pleasure to work with.
great
The people are great and the storage facility is great
Jasmine was great
Jasmine was fantastic. She made the process easy and was friendly as she showed me around the facility.
Very professional
So far so good
Nice staff, clean place. What more can you ask for?
Excellent!! Friendly customer service. Space is very clean with easy access. Climate controlled. Probably the best I have ever rented!!
Excellent Experience all the way around. Easy, clear sign-up process from courteous staff. Super clean, safe and convenient. All at the best value I found. A+
Great service. She was wonderful
Very friendly and efficient!
A very good storage place I recommend to other to know how good a clean place it is
Everyone I have come into contact with there has been very friendly and helpful. They have gone above and beyond.
Clean facility with excellent staff
Your system really worked well getting us into your facility. Your employees were exceptionally helpful, thank you so much,
Smooth, easy communication, strong follow-up and support
Especially want to recognize Jasmine Moreno at the Chandler location: detailed, organized, friendly, and supportive
Very good and confident that there are very Responseable employees .l
It was very good and helpful thank you
Hi Team, I am a current property manager at Tower Storage. Thank you!
Awesome
I went to the facility to obtain my passcode. Jasmine was absolutely wonderful. She explained everything in detail, and seemed very well versed in the facilities operations.
Very satisfied
It was very great and everything went smoothly!
Good experience the girl/manager was easy to like and knew her job very well
I have always experienced the best service with the local team. Very nice and empowered.
In store interaction was great. Can’t quite remember representatives name but I think it was jacqueline. She was awesome
Great
It was great very friendly staff
The service was great! I am sorry that I can not remember the girls name that helped me but she was awesome. Could not have asked for a better experience!!
Gina was very nice she's someone who I would love to see when I first walk in..thank u Gina..I love the low price and AC for the storages..
Price was right and service was good
Very professional and comprehensive
It went very well.
Easy access, climate controlled, clean and close to my location. The cost is within reason as well.
Getting passed the initial office snafu of which spot I reserved, I think the storage facility is one of the best ones i have seen with all the amenities that you could ask for.
Perfect no comments you are the best and providing amazing services keep it up always
I didn’t like not having electric service and the office staff drugged their feet getting the problem correctly
Excellent
You have excellent personal and outstanding storage space. I would definitely recommend this facility to anyone.
Thanks
Fine no problems
Ok only one problem. When my sister went to drop my car off on Jan 1,2020 . There was another lock on my garage I had rented for 2 months. My sister had to make another trip on Jan 2 to drop my car off. The girl Apologised to us. It was just a inconvenience
Fine
Very satisfied with all services provided.
Front office os always super nice. I so far have been happy. Got a good rate and the place is very clean and I feel safe. The only negatives is the carts are never around when needed and you have to search for them, it would be nice if there were lights in the units themselves also.
Very helpful, pleasurable staff, I will recommend Tower Storage to my friends! Thank you!
Positively
Your manager Jasmine is great! Friendly and helpful.
Area is clean and gated with constant video cameras. Easily accessible with generous hours of operation.
Great people, especially Jasmine!
Awesome staff. Clean units with good climate control.
Very nice storage unit
I loved Tower Storage. I like the music in the hallways, the Dog Park, the RV/Car Wash and the awesome staff.
When I had a problem with the shower at my residence, I used the shower in the on-site bathroom. The waterfall at the front gate is very inviting and the other people renting units were friendly. I would come back here to rent a unit the next time I need one.
Easy and hassle free
The staff are always professional, welcoming and helpful. Storage units are clean and appropriately priced.
Good so far
Very satisfactory! All the benefits you receive are so worth the price.
Tower Storage was wonderful.
The computer system needs upgrading & the staff
needs more training & the ability to answer questions correctly.
I was one of your first customers when the Chandler facility opened and I sent or recommended others. I think the facility is better than the two that are close and I came back for another use of the service. With a different living arrangement I agree should not reflect on the service, but this particular time I missed my payment, went to the office and as a courtesy let the representative know that I had received the notice, the bal $189, took out $120 to pay and I said,' I do not need entry, I don't want this to get too out of hand!' I was told in a matter of fact type in passing mode, 'Oh, we don't take partial payments!' I said I don't want this to get out of control because I am on a fixed income, blah, blah, blah I guess is what she heard! For a fleeting I flared by turning from the counter and toward the wall, I yelled, I can not believe this (I may have added the slang for defication at the end). but I was definetely upset. Had I been able to pay that partial, I WOULD HAVE HAD THE MONEY FOR THE NEXT. I am scraping to catch up--and it is not easy.
First visit, person ignored customers waiting. She was on the phone speaking in Spanish, I think it was personal. All offoce visits after that were fine. I rented two units. The inside unit was clean. The other unit a 19x20 ouside was dirty. I had to sweep it out myself. I stored a car so fortunatley I did not have to place any items on the floor.
Very clean, spacious and easy access facility.
Excellent facility but priced a little high
Sometimes the amenities that we contracted for are not priority when a new customer comes in to the retail office.
Nice facility, security, reasonable and easy access.
Great
Very pleased. Well managed. Facilty is clean, easy access/egress.
i was treated fairly and honestly. Good vibes from the get go
Everything is kept clean and office people are very nice and professional.
Only complaint I have is that I can't use my AMEX card on line to pay my bill. I have mentioned it to the office personnel and left a comment on your web site but, have never heard anything back from anyone. It appears that your credit card number input field is set to recognize 16 digits for the card and AMEX is only 15 so it won't accept the number.
As far as employee Gabby 5 stars!
Great location
Storage units were clean and doors in good working order. Employees were friendly and very helpful
Love the facility. Well maintained and well managed. Has all the amenities for my motorhome.
It was a great experience and the staff was awesome!!
The staff is very friendly and accommodating. I appreciate the RV wash and detail unit. the air compressor, toilet and R.V. dump are also very handy. All spaces are paved. The only negative is the price is a bit high. Thus the 9 rating instead of a 10.
Staff is outstanding.
Same great service every time. Gaby is a great employee. Make sure you treat her well.
Positive
Great security
The space was clean and the property was very well maintained. We were very happy with the space, price, and service. Thank you.
So f
Good. Liked the car wash. Felt very secure and liked the interior storage space.
It has been fine so far. The facility is conveniently located near my home, the staff is always friendly and helpful when I meet them, and the facility has easy access when I go to add or remove things from my storage area. I am happy with the value of the arrangement.
I loved working with your staff, the facilities are nice and I enjoy having access to air up my tires and an area for my dog to run around.
Great
Everything was great
helpful, polite, friendly.
Nice facility and professional staff.
Excellent service and support, thank you!
Clean units. Temperature controlled. Music plays. Cart available to assist with things. All good!
The staff at Tower Storage were very helpful.
Your attention to detail is amazing. The facilities are immaculate. When I was at my unit last week, it was at the end of a long day and it turned into more than I could handle on my own. Once I got everything I COULD handle into my truck, it was late, dark, I had to drive home to Tucson and I was dirty, especially my hands. Lo and behold, you had immaculate bathroom facilities. I washed my hands in soap and warm water. I could have showered if I had so desired (sometimes it helps to know you could if you wanted to). I know these things sound small, but i am a veteran of a foreign war where we regularly had to do more with less, so the little things mean a lot. Soap and warm water when you need it is a luxury and clean facilities feel like a little piece of heaven. You are the Four Seasons, the Biltmore of Storage Facilities. Robin
Been a very good experience. Staff has been helpful and friendly. Easy access to my RV and the place is always well kept
Very clean and great customer service!
So far everything has been very good
Love the location, cleanliness and facilities available for use (Car Wash, Vacuum, Air and ice). Easy access is great. Have had no issues since initial rental process.
Its great
Great place to rent from and all the staff is very friendly!!!!!!
Never a problem. Very nice, friendly, helpful management team.
The office staff is always friendly and helpful
Good
Overall it has been great. I feel that my belongings are safe there.
Great
Great customer service and a nice kept up property. Love the dog park.
No comment
It has been wonderful to have the storage Center close to our home, second time to rent, Excellent and efficient, caring staff. Of all the yrs we have used the storage company’s, this one is the best.
The staff is extremely helpful and friendly. Really enjoy having a small air conditioned storage unit as well as covered RV storage.
Nice open clean space for our boat
Great place, great people to deal with.wish they had 50 amp.
very, very happy with everything.
It was very good.
I was very happy with the facility and the amenities of the area. Covered parking, air, propane service and a wash rack. The staff was excellent and friendly. I thought the competition in the Chandler area would bring down the price but you raised my rates after the first year. I left.
Gabby and the other guy are wonderful, so courteous and helpful. I love how New and clean the storage units are and the ease of access.
Every time I have visited the facility the gentleman has been friendly, informative and professional!
Very good service. Always available to get to our unit and with no problems.
Thank you
Excellent customer service, state of the art facility. None better.
Everybody that I came in contract with where very professional. Your storage center is very very nice and clean, and has everything a person would need. I had only a 18 foot boat and could not afford the price increase. I would highly recommend this storage center to any person.
Very good....and prices are more reasonable. Keep them that way and we continue to be customers.
Clean, climate controlled storage with easy access when we needed it.
having temperature controlled storage is a plus. Access where you provide carts by the door was a major point. Now having payments set up online relieves any worry about missing one.
IT WENT WELL
Staff is friendly and helpful. Facilities are spotless and well maintained. Access hours are better than most.
Very nice, clean site.
Location Info
5205 South Arizona Avenue
Chandler, AZ 85248
(480) 418-9955
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